Getac S400 User Manual
  1. Manuals
  2. Brands
  3. Getac Manuals
  4. Desktop
  5. S400
  6. User manual

Getac S400 User Manual

Hide thumbs Also See for S400:
Table of Contents

Advertisement

Quick Links

See also: Operating Manual , User Manual
S400
USER'S MANUAL

Advertisement

Table of Contents
loading

Related Manuals for Getac S400

Summary of Contents for Getac S400

  • Page 1 S400 USER’S MANUAL...
  • Page 2 Rugged Mobile Computing Solutions August 2010 TRADEMARKS The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. All other brand and product names are trademarks or registered trademarks of their respective owners. NOTE The information in this manual is subject to change without notice.
  • Page 3 For the latest version of the manual, please visit the Getac website at www.getac.com. ENERGY STAR is a government program that offers businesses and ® consumers energy-efficient solutions, making it easy to save money while protecting the environment for future generations.
  • Page 4 Spending a large portion of time in low-power mode not only saves  energy, but helps equipment run cooler and last longer. Businesses that use ENERGY STAR enabled office equipment may ®  realize additional savings on air conditioning and maintenance. Over its lifetime, ENERGY STAR qualified equipment in a single home ®...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents............................i Getting Started ............................1-1 Getting the Computer Running ..........1-2 Unpacking ................1-2 Connecting to AC Power ..........1-3 Opening the Cover ............1-4 Turning On and Off the Computer ........1-5 Taking a Look at the Computer ..........1-7 Rear Components ...............
  • Page 6 Inserting and Removing a Disc ........2-14 Using the Network Features ..........2-16 Using the Modem (Optional) .......... 2-16 Using the LAN ..............2-17 Using the Wireless LAN ............2-18 Using the Bluetooth Feature ..........2-22 Turning On/Off the Bluetooth Radio ......2-22 Connecting to another Bluetooth Device ....
  • Page 7 When and How to Use ............5-2 Information Menu..............5-3 Main Menu ................5-4 Advanced Menu ..............5-5 Security Menu ..............5-7 Boot Menu ................5-9 Exit Menu ................5-10 System Recovery ..............5-12 Caring for the Computer ........................6-1 Protecting the Computer ............
  • Page 8 Power Management Problems ......... 7-9 Software Problems .............. 7-9 Sound Problems ..............7-10 Startup Problems ............... 7-10 WLAN Problems ..............7-11 Other Problems ..............7-12 Resetting the Computer ............7-13 Specifications ............................. 1 Regulatory Information .......................... 1 On the Use of the System ............2 Class B Regulations ..............

  • Page 9: Getting Started

    Chapter 1 Getting Started Congratulations on purchasing this rugged computer. This chapter first tells you step by step how to get the computer up and running. Then, you will find a section briefly introducing the external components of the computer. Getting Started...

  • Page 10: Getting The Computer Running

    Getting the Computer Running This section guides you through the procedures for getting the computer ready for operation. Unpacking After unpacking the shipping carton, you should find these standard items: Rugged computer  Accessories:   AC adapter  AC power cord ...

  • Page 11: Connecting To Ac Power

    Connecting to AC Power The computer operates either on the external AC power or internal battery power. It is suggested that you use AC power when you start up the computer for the very first time. CAUTION: Use only the AC adapter included with your computer. Using other AC adapters may damage the computer.

  • Page 12: Opening The Cover

     When unplugging the connector, always hold the plug head. Never pull on the cord. NOTE: When the AC adapter is connected, it also charges the battery pack. For information on using battery power, see Chapter 3. Opening the Cover CAUTION: Be gentle when opening and closing the cover.

  • Page 13: Turning On And Off The Computer

    Turning On and Off the Computer Turning On 1. Make sure that the computer is connected to AC power or battery is fully charged. 2. Open the top cover 3. Press the power button ( 4. Each time the computer is turned on, it performs a Power-On Self Test (POST), and the operating system such as Windows should start.
  • Page 14 To... Do this... more information.) * “Sleep” is the default setting of the power button. You may change what the power button does in Windows Control Panel. Press the power button to resume or turn on the system from any of these modes.

  • Page 15: Taking A Look At The Computer

    Taking a Look at the Computer NOTE:  Depending on the model you purchased, the appearance of your computer may not be exactly the same as those shown in this manual.  You need to open the protective covers to access the connectors. When not using a connector, make sure to close the cover completely for water- and dust-proof integrity.

  • Page 16: Right-Side Components

    Right-Side Components   Component Description  SIM Card Slot Accepts a 3G SIM card. But this configuration has (optional) no 3G feature.  Smart Card Accepts a smart card for additional security Reader feature.  PCMCIA Slot (left) Accepts a PC card for additional functions. ExpressCard Slot Accepts an ExpressCard/34 or ExpressCard/54 for (right)

  • Page 17: Left-Side Components

    Left-Side Components Component Description  Audio Output Connects a set of headphones or external Connector speakers with amplifier.  Microphone Connects an external microphone. Connector  eSATA/USB Combo Connects an eSATA device such as an external Port hard drive or optical drive. Can also function as a USB port.

  • Page 18: Top-Open Components

    Top-open Components Component Description  Top Cover Latch Locks the top cover.  Camera Lens Allows you to use the camera function. (optional)  LCD Screen Displays the output of the computer. May include the optional touchscreen feature.  Quick Buttons Activates specific functions.
  • Page 19 Component Description  Keyboard Serves as the data input device of the computer.  Microphone Receives sound and voice for the computer.  Fingerprint Serves as the fingerprint verification, preventing Sensor unauthorized access to your computer. (optional)  P1 Button Starts G-Manager by default.
  • Page 20 Component Description Stereo Speaker Sends out sound and voice from your computer. 1-12 Getting Started...

  • Page 21: Operating Your Computer

    Chapter 2 Operating Your Computer This chapter provides information about the use of the computer. If you are new to computers, reading this chapter will help you learn the operating basics. If you are already a computer user, you may choose to read only the parts containing information unique to your computer.

  • Page 22: Using The Keyboard

    Using the Keyboard Your keyboard has all the standard functions of a full-sized computer keyboard plus an Fn key added for specific functions. The standard functions of the keyboard can be further divided into four major categories: Typewriter keys  Cursor-control keys ...

  • Page 23: Numeric Keypad

    Numeric Keypad A 15-key numeric keypad is embedded in the typewriter keys as shown next: Numeric keys facilitate entering of numbers and calculations. When Num Lock is on, the numeric keys are activated; meaning you can use these keys to enter numerals. NOTE: ...
  • Page 24 You can easily identify the hot keys with the icons imprinted on the keytop. The hot keys are described next. Description Switches the wireless LAN radio on and off. Decreases the sound volume. Increases the sound volume. Switches the display output to one of the following when external devices are connected.

  • Page 25: Windows Keys

    Description Serves as the sleep button that you can define with Windows’ Power Options. Switches the keyboard backlight on and off (option). Windows Keys The keyboard has two keys that perform Windows-specific functions: Windows Logo key and Application key. Windows Logo key opens the Start menu and performs software-specific functions when used in combination with other keys.

  • Page 26: Using The Touchpad

    Using the Touchpad CAUTION: Do not use a sharp object such as a pen on the touchpad. Doing so may damage the touchpad surface. NOTE: Press Fn+F9 to toggle the touchpad on or off.   For optimal performance of the touchpad, keep your fingers and the pads clean and dry.
  • Page 27 Work surface within the red frame The touchpad consists of a rectangular pad (work surface) and a left and right buttons. To use the touchpad, place your forefinger or thumb on the pad. The rectangular pad acts like a miniature duplicate of your display. As you slide your fingertip across the pad, the pointer (also called cursor) on the screen moves accordingly.

  • Page 28: Configuring The Touchpad

    Term Action Drag and Press and hold the left button, then move your finger drop until you reach your destination (drag). Finally, release the button (drop) when you finish dragging your selection to the destination. The object will drop into the new location.

  • Page 29: Using The Touchscreen (Optional)

    Using the Touchscreen (Optional) NOTE:  Make sure the touchscreen driver has been installed properly. Press Fn+F8 to toggle the touchscreen on or off.  CAUTION: Do not use a sharp object such as a ballpoint pen or pencil on the touchscreen.

  • Page 30: Using Multi-Touch Gestures (Windows 7 Only)

    Here are some common terms that you should know when using the touchscreen: Term Action Click/Point Tap gently on the touchscreen. Double-click Tap twice on the touchscreen rapidly. Drag and Press lightly on the touchscreen and move your finger drop until you reach your destination (drag).
  • Page 31 Gestures Actions Descriptions ( = finger down; = finger up) Zoom Use zooming to make (Pinch) an item (a photo for example) on the screen larger or smaller. The gesture works in applications Move two fingers apart/toward that support mouse each other.
  • Page 32 Gestures Actions Descriptions ( = finger down; = finger up) Two- The function is finger defined by applications that support the specific gesture. Tap two fingers at the same time (where the target is in the midpoint between the fingers). Flicks Flick left or right to navigate back and...

  • Page 33: Using The Input Panel

    Using the Input Panel Use the Input Panel to enter text and perform various keyboard functions. There are two types of Input Panels for you to use in Windows 7: Touch Keyboard allows you to enter text by tapping the keys with your ...

  • Page 34: Using The Dvd Drive

    Using the DVD Drive Your computer comes with a Super Multi drive. The drive can read from and write to CD, DVD+, DVD- and DVD-RAM media. CAUTION:  When inserting a disc, do not use force.  Make sure that the disc is correctly inserted into the tray, and then close the tray.
  • Page 35 1. Turn on the computer. 2. Press the eject button and the DVD tray will slide out partially. Gently pull on it until it is fully extended. 3. To insert a disc, place down the disc in the tray with its label facing up. Slightly press the center of the disc until it clicks into place.

  • Page 36: Using The Network Features

    Using the Network Features Using the Modem (Optional) The internal 56 K fax/data modem allows you to use the telephone line to communicate with others by fax, email, or connect to an online service or bulletin board. To connect the telephone line to the modem, connect one end of the modem cable to the RJ-11 connector on the computer and the other end to the phone line.

  • Page 37: Using The Lan

    Using the LAN The internal 10/100/1000Base-T LAN (Local Area Network) module allows you to connect your computer to a network. It supports data transfer rate up to 1000 Mbps. To connect the network cable to the LAN module, connect one end of the LAN cable to the RJ-45 connector on the computer and the other end to the network hub.

  • Page 38: Using The Wireless Lan

    Using the Wireless LAN Depending on your model, an internal mini PCI-E wireless LAN (WLAN) card may have been pre-installed by your computer manufacturer at the factory. This card allows you to access corporate networks or the Internet in a wireless environment. The WLAN features include: Peer-to-Peer (Ad-Hoc) and Access Point (Infrastructure) modes ...
  • Page 39 If your WLAN card was provided by your dealer instead of the computer manufacturer, contact your dealer for the correct driver to use. 2-19 Operating Your Computer...

  • Page 40: Connecting To A Wireless Network

    Turning On/Off the WLAN Radio NOTE: The FAA (Federal Aviation Agency) has deemed it unsafe to operate wireless devices in aircraft as this may interfere with flight safety. Remember to turn off wireless LAN when using your computer in the airplane. To turn on the WLAN radio: 1.
  • Page 41 4. Some networks require a network security key or passphrase. To connect to one of those networks, ask your network administrator or Internet service provider (ISP) for the security key or passphrase. For more information on setting a wireless network connection, refer to Windows online help.

  • Page 42: Using The Bluetooth Feature

    Turning On/Off the Bluetooth Radio 1. Make sure that the RF switch is at the ON position. 2. Right-click the Getac Utility icon ( ) located on Windows taskbar and select Quick Bar. (You need to tap on the taskbar to show the hidden icons.)
  • Page 43 3. The following appears onscreen. To turn on or off the Bluetooth radio, click the Bluetooth button. (An X means the radio is currently off.) 4. The Bluetooth function is enabled by default, as indicated by the Bluetooth icon on the Windows taskbar. (In case you have previously disabled the function in the Bluetooth utility, be sure to enable it when using the function the next time.).

  • Page 44: Connecting To Another Bluetooth Device

    Connecting to another Bluetooth Device 1. Make sure that the Bluetooth function is enabled (as described above). 2. Make sure that the target Bluetooth device is turned on, discoverable and within close range. (See the documentation that came with the Bluetooth device.) 3.
  • Page 45 5. Select the device to connect to and click Next. 6. Depending on the type of Bluetooth device that you want to connect to, you will need to enter the pertinent information. For detailed information on using the Bluetooth Utility, see the Bluetooth Utility Help.

  • Page 46: Using The Fingerprint Sensor (Optional)

    Using the Fingerprint Sensor (Optional) The fingerprint sensor provides a strong authentication mechanism based on fingerprint recognition. You can log on to your computer or sign in to a web site with your fingerprint instead of a password. You can also encrypt files and folders with your fingerprint.
  • Page 47 You can then use the Fingerprint Software to set up how the fingerprint authentication works. For detailed information, click Start  All Programs  Fingerprint Software  Help. 2-27 Operating Your Computer...

  • Page 49: Managing Power

    Chapter 3 Managing Power Your computer operates either on external AC power or on internal battery power. This chapter tells you how you can effectively manage power. To maintain optimal battery performance, it is important that you use the battery in the proper way. Managing Power...

  • Page 50: Ac Adapter

    AC Adapter CAUTION:  The AC adapter is designed for use with your computer only. Connecting the AC adapter to another device can damage the adapter.  The AC power cord supplied with your computer is for use in the country where you purchased your computer.

  • Page 51: Battery Pack

    Battery Pack The battery pack is the internal power source for the computer. It is rechargeable using the AC adapter. The operating time of a fully charged battery pack depends on how you are using the computer. When your applications often access peripherals, you will experience a shorter operating time.

  • Page 52: Initializing The Battery Pack

    CAUTION: After the computer has been fully recharged, do not immediately disconnect and reconnect the AC adapter to charge it again. Doing so may damage the battery. NOTE: The battery level may automatically lessen due to the self-discharge process (0.21 % per day), even when the battery pack is fully charged (100 %). This happens no matter if the battery pack is installed in the computer.

  • Page 53: Replacing The Battery Pack

    By Operating System You can check the approximate battery level using the battery meter function of the operating system. To read the battery level in Windows, click the battery icon ( when running on battery power or when running on external power) on the taskbar. By Gas Gauge On the exterior side of the battery pack is a gas gauge for displaying the estimated battery charge.
  • Page 54 If you often rely on battery power for a long period of time while traveling, you may consider the purchase of an additional battery pack from your dealer and keep it with you in a fully charged state as a backup. To replace the battery pack, follow these steps: 1.

  • Page 55: Battery Low Signals And Actions

    Battery Low Signals and Actions The battery icon changes appearance to display the current state of the battery. Battery Battery Level Description Icon Discharging The icon shows the charge remaining in 10-percent increments until the charge reaches the low-battery level. The battery charge has reached the low-battery level (10% by default).

  • Page 56: Power Management

    Power Management Your computer supports ACPI (Advanced Configuration and Power Interface) for power management. The power management feature allows you to reduce the power consumption for energy saving. With an ACPI-compliant operating system such as Windows, power supply to different computer components is controlled on an as-needed basis. This allows maximum power conservation and performance at the same time.

  • Page 57: Hibernation

    Hibernation Hibernation is a very useful feature. People frequently open many applications when they use computers. It takes some time to get all these applications open and running, and normally they all have to be closed before the computer can be turned off. When you use the hibernation feature, you do not have to close the applications.

  • Page 58: Power-Saving Tips

    Power-Saving Tips Aside from enabling your computer’s power saving mode (see previous section), you can do your part to maximize the battery’s operating time by following these suggestions. Press the power saving quick button ( ) to enter into power ...

  • Page 59: Expanding Your Computer

    Chapter 4 Expanding Your Computer You can expand the capabilities of your computer by connecting other peripheral devices. When using a device, be sure to read the instructions accompanying the device together with the relevant section in this chapter. Expanding Your Computer...

  • Page 60: Connecting An External Monitor (Optional)

    Connecting an External Monitor (Optional) If you want the benefits of a larger display screen with higher resolution, you can connect an external display monitor to your computer. Follow this procedure to connect an external monitor: 1. Turn off the computer. 2.

  • Page 61: Connecting A Serial Device

    Connecting a Serial Device Your computer has one or two serial port (depending on model) for connecting a serial device such as a serial mouse or serial communication device (modem). Follow this procedure to connect a serial device: 1. Turn off the computer. 2.

  • Page 62: Connecting A Usb Device

    Connecting a USB Device Your computer has two USB ports for connecting USB devices, such as a digital camera, scanner, printer, modem, and mouse. NOTE: The eSATA/USB Combo port can also function as a USB port. The USB ports support transfer rates up to 12 MB/s for USB 1.1 devices and 480 MB/s for USB 2.0 devices.

  • Page 63: Connecting An Esata Device

    Connecting an eSATA Device Your computer has an eSATA/USB combo port for connecting eSATA devices (such as an external hard drive and external optical drive) / USB devices (see previous section). The port supports SATA II with transfer rate up o 3.0Gbit/s. It can provide 5V power if a certified USB-eSata combo cable is used.

  • Page 64: Connecting An Ieee 1394 Device

    Connecting an IEEE 1394 Device Your computer has a mini IEEE 1394 port for connecting IEEE 1394 devices that include not only computer peripheral devices such as scanner, printer and high-quality CCD, but also consumer electronic equipment such as DVCAM and VCR. To connect an IEEE 1394 device, prepare an IEEE 1394 cable.

  • Page 65: Connecting Audio Devices

    Connecting Audio Devices For higher audio quality, you can send or receive sound through external audio devices. NOTE: After connecting an external audio device, make sure that you specify the use of the correct audio device in Windows. Audio Output Connector (green) can be connected to speakers, ...

  • Page 66: Using Smart Cards (Optional)

    Using Smart Cards (Optional) Depending on the model, your computer has a smart card slot. With an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader.

  • Page 67: Using Pc Cards

    Using PC Cards Depending on your model, your computer has one or two PC card slots which supports type II card and CardBus specifications. NOTE:  Some PC cards require additional system resources. Before using such PC card, you may have to free other system resources for the PC card. ...
  • Page 68 3. Push the eject button and the card will slide out slightly. 4. Pull the card out of the slot. 4-10 Expanding Your Computer...

  • Page 69: Using Expresscards (Optional)

    Using ExpressCards (Optional) Depending on the model, your computer has an ExpressCard slot. ExpressCard supports the PCI Express and USB 2.0 serial data interfaces (supporting speeds of up to 2.5 Gbps and 480 Mbps respectively), improving speed in data transfer while conserving power usage. The ExpressCard slot can accommodate a 54 mm (ExpressCard/54) or 34 mm (ExpressCard/34) wide ExpressCard.
  • Page 70 3. When a new card is seated, the computer will detect it and try to install the appropriate driver. Follow the on-screen instructions to complete the process. To remove an ExpressCard: 1. Double-click on the Safely Remove Hardware icon found on the Windows taskbar and the Safely Remove Hardware window appears on screen.

  • Page 71: Using Storage Cards

    Using Storage Cards NOTE:  If your hard disk is divided into several drives, make sure that all drives have been formatted before using the Card Reader. Otherwise, you may encounter problems when using the Card Reader. You can use only storage cards. Your Card Reader does not support cards ...
  • Page 72 To insert a storage card: 1. Locate the card reader on the left side of the computer and open the cover. 2. Align the card with its connector pointing to the slot and its label facing up. Slide the card into the slot until it reaches the end. 3.

  • Page 73: Using Bios Setup And System Recovery

    Chapter 5 Using BIOS Setup and System Recovery BIOS Setup Utility is a program for configuring the BIOS (Basic Input/ Output System) settings of the computer. BIOS is a layer of software, called firmware, that translates instructions from other layers of software into instructions that the computer hardware can understand.

  • Page 74: Bios Setup

    BIOS Setup When and How to Use You need to run BIOS Setup Utility when: You see an error message on the screen requesting you to run BIOS  Setup Utility. You want to restore the factory default BIOS settings. ...

  • Page 75: Information Menu

    Use the keyboard to move around and make selections. Keyboard information can be found at the bottom of the screen. NOTE:  The BIOS Setup Utility screens shown in this chapter are for your reference only. The actual items or settings on your computer may differ. ...

  • Page 76: Main Menu

    Main Menu The Main menu contains the various system settings. Information Main Advanced Security Boot Exit Item Specific Help System Time: :33:08] System Date: [07/28/2010] <Tab>, <Shift-Tab>, or <Enter> selects field. Legacy USB Support: [Enabled] Intel Trusted Execution [Disabled] Help Select Item Change Values Setup Defaults...

  • Page 77: Advanced Menu

    Advanced Menu The Advanced menu contains the advanced settings. Information Main Advanced Security Boot Exit Item Specific Help P1 Function: Quick Btn Select P1 button act as HDD Preheat: [Disabled] Quick launch button Or Emergency button. USB Power Share [Disabled] Any-Key Wake Up from S3: [Disabled] Ring Wake-Up from S3...
  • Page 78 Ring Wake-Up from S3 allows a modem activity to wake up the system from S3 (Sleep) state. USB Wake-Up from S3 allow a USB device activity to wake up the system from S3 (Sleep) state. AC Initiation sets if connecting AC power will automatically start or resume the system.

  • Page 79: Security Menu

    Security Menu The Security menu contains the security settings, which safeguard your system against unauthorized use. Information Main Advanced Security Boot Exit Item Specific Help Set Supervisor Password: [Ente ] Enter Supervisor Password TPM Setup Menu:  controls access to the Setup utility.
  • Page 80 Information Main Advanced Security Boot Exit TPM Setup Menu Item Specific Help Enable Trusted Platform TPM Support [Enter Enabled Module support Current TPM State: Disabled and Deactivated Change TPM State [No Change ] Help Select Item Change Values Setup Defaults ↑↓...

  • Page 81: Boot Menu

    Boot Menu The Boot menu sets the sequence of the devices to be searched for the operating system. Information Main Advanced Security Boot Exit Item Specific Help Boot priority order: 1: USB FDC: Keys used to view or 2: SATA ODD: Optiarc DVD RW AD-7580S configure devices: 3: SATA HDD: SAMSUNG HM321HI Up and Down arrows select...

  • Page 82: Exit Menu

    Function Shift+1 Deactivates/activates the highlighted boot device on the “Boot priority order” list. When a device has been deactivated, an “!” (exclamation) symbol appears beside the item and system will bypass it when detecting boot device during POST. Exit Menu The Exit menu displays ways of exiting BIOS Setup Utility.
  • Page 83 Saves Changes saves the changes you have made. 5-11 Using BIOS Setup and System Recovery...

  • Page 84: System Recovery

    System Recovery You need to run System Recovery when: Your Windows operating system does not start at all.  You want to restore the factory default Windows settings.  WARNING: Using this feature will reinstall Windows to your system and configure it to the system’s factory default settings.
  • Page 85 1. The recovery software is solely the purpose of reinstalling or restoring software associated with the hard disk of this operating Getac machine. 2. Except the above, no other use is granted hereunder. **************************************** (1)Yes, I agree to the provisions of this agreement and wish to continue.

  • Page 87: Caring For The Computer

    Chapter 6 Caring for the Computer Taking good care of your computer will ensure a trouble-free operation and reduce the risk of damage to your computer. This chapter gives you guidelines covering areas such as protecting, storing, cleaning, and traveling. Caring for the Computer...

  • Page 88: Protecting The Computer

    Protecting the Computer To safeguard the integrity of your computer data as well as the computer itself, you can protect the computer in several ways as described in this section. Using an Anti-Virus Strategy You can install a virus-detecting program to monitor potential viruses that could damage your files.

  • Page 89: Using The Cable Lock

    Using the Cable Lock You can use a Kensington-type cable lock to protect your computer against theft. The cable lock is available in most computer stores. To use the lock, loop the lock cable around a stationary object such as a table.

  • Page 90: Taking Care Of The Computer

    Taking Care of the Computer Location Guidelines For optimal performance, use the computer where the  recommended temperature is between 0 C (32 F) and 55 C (131 F) – actual operating temperature depending on product specifications. Avoid placing the computer in a location subject to high humidity, ...

  • Page 91: Cleaning Guidelines

    To maximize the life of the backlight in the display, allow the backlight  to automatically turn off as a result of power management. Avoid using a screen saver or other software that prevents the power management from working. Cleaning Guidelines Never clean the computer with its power on.

  • Page 92: Touchscreen Guidelines

    vehicle and in hot weather condition. Also, charging will not start if the battery pack is not within the allowed temperature range. It is recommended that you do not charge the battery pack more  than once a day. It is recommended that you charge the battery pack with the ...
  • Page 93 Use a soft cloth to remove dirt on the display. The touchscreen surface  has a special protective coating that prevents dirt from sticking to it. Not using a soft cloth may cause damage to the special protective coating on the touchscreen surface. To remove hard to remove dirt, blow some steam on the particular area and gently wipe away using a soft cloth.

  • Page 94: When Traveling

    When Traveling Before traveling with your computer, make a backup of your hard disk  data into flash disks or other storage devices. As an added precaution, bring along an extra copy of your important data. Make sure that the battery pack is fully charged. ...

  • Page 95: Troubleshooting

    Chapter 7 Troubleshooting Computer problems can be caused by hardware, software, or both. When you encounter any problem, it might be a typical problem that can easily be solved. This chapter tells you what actions to take when solving common computer problems.

  • Page 96: Preliminary Checklist

    Preliminary Checklist Here are helpful hints to follow before you take further actions when you encounter any problem: Try to isolate which part of the computer is causing the problem.  Make sure that you turn on all peripheral devices before turning on the ...

  • Page 97: Solving Common Problems

    Solving Common Problems Battery Problems The battery does not charge (Battery Charge indicator does not light amber). Make sure that the AC adapter is properly connected.  Make sure that the battery is not too hot or cold. Allow time for the ...

  • Page 98: Display Problems

    Make sure that the distance between the two devices are not over 10  meters or that there are no walls or other obstructions between the devices. Make sure that the other device is not in “Hidden” mode.  Make sure that both devices are compatible. ...

  • Page 99: Expresscard Problems

    Simultaneous display/multi-display does not work. Make sure that you turn on the external monitor before turning on the  computer. Press the Fn+F5 hot key to toggle through the display options or change  the Display Settings Properties in Windows. ExpressCard Problems The ExpressCard does not work.

  • Page 100: Hard Disk Drive Problems

    Hard Disk Drive Problems The hard disk drive error message appears on the screen. The hard disk drive has defects. Ask your dealer for help.  The hard disk drive operations seem slow. The data files stored on the hard disk drive may be fragmented. Use a ...

  • Page 101: Lan Problems

    The touchpad does not work, or the pointer is difficult to control with the touchpad. Make sure that the touchpad is clean.  LAN Problems I cannot access the network. Make sure that the LAN cable is properly connected to the RJ-45 ...

  • Page 102: Pc Card Problems

    You cannot eject a disc. The disc is not properly seated in the drive. Manually release the disc following the method described next: 1. Turn off the computer. 2. Insert a small rod, such as a straightened paperclip, into the drive’s manual eject hole and push firmly to release the tray.

  • Page 103: Power Management Problems

    Power Management Problems The computer does not enter Sleep or Hibernation mode automatically. If you have a connection to another computer, the computer does  not enter Sleep or Hibernation mode if the connection is actively in use. Make sure that the Sleep or Hibernation time-out is enabled. ...

  • Page 104: Sound Problems

    Sound Problems No sound is produced. Make sure that the volume control is not set too low.  Make sure that the computer is not in Sleep mode.  If using an external speaker, make sure that the speaker is properly ...

  • Page 105: Wlan Problems

    When you turn on the computer, it stops after POST. Restart your computer.  WLAN Problems I cannot use the WLAN feature. Make sure that the mini PCI-E WLAN card is correctly installed.  Make sure that the WLAN feature is turned on. ...

  • Page 106: Other Problems

    I cannot communicate with the computer in the network when Infrastructure mode is configured. Make sure that the Access Point your computer is associated with is  powered on and all the LEDs are working properly. If the operating radio channel is in poor quality, change the Access ...

  • Page 107: Resetting The Computer

    Resetting the Computer You may have to reset (reboot) your computer on some occasions when an error occurs and the program you are using hangs up. If the computer operation seems to hang up, first wait. It is possible that the computer is processing data.

  • Page 109: Specifications

    Appendix A Specifications NOTE: Specifications are subject to change without any prior notice. Parts Specifications Intel® Arrandale SV i5-540M 2.53GHz or i5-520M 2.4GHz, 35W, Turbo Boost Technology Chipset Ibex Peak PCH QM57 BIOS SPI 8 MB EEPROM, ACPI, Computrace compatible, Intel® vPro (option) RAM (system) Up to 8GB, 2 ×...
  • Page 110 Parts Specifications Card slots Card Reader 4-in-1 (MMC/SD/MS/MS PRO) module PCMCIA CardBus Type II × 2 or 1 with ExpressCard/34/54 Smart Card I/O ports USB port × 4 (1 standard USB 2.0, 2 stack USB for power share, and 1 for eSATA USB combo), serial port (RS-232), eSATA/ USB port, RJ-45 port, RJ-11 port (option), mini IEEE 1394a port, expansion bus connector...
  • Page 111 Parts Specifications Spectrum Management AS/NZS CISPR33 Agency (SMA) Specifications...

  • Page 113: Regulatory Information

    Appendix B Regulatory Information This appendix provides regulatory statements and safety notices on your computer. NOTE: Marking labels located on the exterior of your computer indicate the regulations that your model complies with. Please check the marking labels and refer to the corresponding statements in this appendix. Some notices apply to specific models only.

  • Page 114: On The Use Of The System

    On the Use of the System Class B Regulations Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 115: Safety Notices

    Canada Canadian Department of Communications Radio Interference Regulations Class B Compliance Notice This Class B digital apparatus meets all requirements of the Canada Interference-Causing equipment regulations. Cet appareil numé rique de Classe B respecte toutes les exigences du Rè glement Canadien sur le maté riel brouileur. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 116 FINNISH VAROITUS: Paristo voi rä jä htä ä , jos se on virheellisesti asennettu. Vaihda paristo ainoastaan valmistajan suosittelemaan tyyppiin. Hä vitä kä ytetty paristo valmistajan ohjeiden mukaisesti. ENGLISH CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer.

  • Page 117: About The Modem

    adapter with paper or other objects that will reduce cooling. Do not use the AC adapter while it is inside a carrying case. Connect the adapter to a proper power source. The voltage  requirements are found on the product case and/or packaging. Do not use the adapter if the cord becomes damaged.

  • Page 118: On The Use Of The Rf Device

    On the Use of the RF Device NOTE: The information in this section applies to models with the wireless LAN module. USA and Canada Safety Requirements and Notices IMPORTANT NOTE: This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
  • Page 119 Explosive Device Proximity Warning WARNING: Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. Use on Aircraft Caution CAUTION: Regulations of the FCC and FAA prohibit airborne operation of radio-frequency wireless devices because their signals could interfere with critical aircraft instruments.

  • Page 120: European Union Ce Marking And Compliance Notices

    Canada Radio Frequency Interference Requirements To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. Pour empê...
  • Page 121 German Dieses Produkt entspricht den Bestimmungen der Europä ischen Richtlinie 1999/5/EC. Greek To προϊόν αστό πληροί τις προβλέψεις της Εσρωπαϊκής Οδηγίας 1999/5/EC. Icelandic Þessi vara stenst reglugerð Evró pska Efnahags Bandalagsins nú mer 1999/5/EC. Italian Questo prodotto è conforme alla Direttiva Europea 1999/5/EC. Norwegian Dette produktet er i henhold til bestemmelsene i det europeiske direktivet 1999/5/EC.
  • Page 122 The European variant is intended for use throughout the European Economic Area. However, authorization for use is further restricted in particular countries or regions within countries, as follows: General European standards dictate maximum radiated transmit power of 100 mW Effective Isotropic Radiated Power (EIRP) and the frequency range 2400 –...
  • Page 123 Atlantique Departments in Which the Wireless LAN Module’s Maximum EIRP Not Shown in the Previous Table Frequency Ranges (MHz) Indoors Outdoors 2400 – 2446.5 10 mW Not permitted 2446.5 – 2483.5 100 mW 100 mW on private property with Ministry of Defense approval Turning Off the Wireless LAN Radio NOTE: Turning the wireless LAN radio off is not the same as disabling the...

Table of Contents