Print Quality Problems - Canon Laser Shot LPB3500 User Manual

Print Quality Problems

If any problem occurs while you are using the printer, take the following measures
depending on the symptoms.
IMPORTANT
If a message appears in the Printer Status Window, follow the directions in the message.
•
When a paper jam occurs, see "Paper Jams," on p. 7-4.
•
If a symptom that is not indicated in this section occurs, if none of the indicated remedies
•
do not solve the problem, or if you cannot determine the problem, contact your local
authorized Canon dealer.
White streaks appear.
Cause 1 The toner cartridge has run out of toner.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2)
Cause 2 The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2)
Printed pages have white specks.
Cause 1 Appropriate paper is not being used.
Remedy Replace the paper with one that can be used and print again. (See "Paper
Requirements," on p. 2-2)
Cause 2 Paper is damp since the paper has been stored in unsuitable condition.
Remedy Replace the paper with new one and print again. (See "Paper Requirements,"
on p. 2-2)
Cause 3 The drum in the toner cartridge has deteriorated.
Remedy Replace the toner cartridge with a new one. (See "Replacing the Toner
Cartridge," on p. 5-2)

Print Quality Problems

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