Installation Problems - Canon Laser Shot LPB3500 User Manual

Installation Problems

If "USB Class Driver" and "LBP3500 Printer Driver" cannot be installed properly,
perform the following procedure to check problems.
NOTE
For details on problems on the network installation, see "Chapter 4 Troubleshooting" in
Network Guide.
[Canon Printer Uninstaller] is
displayed in [All Programs]*
under the [Start] menu.
Yes
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-81.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-4.
Cannot
install
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-81.
1
* [Programs] for Windows 2000
2
* [Add/Remove Programs] for Windows 2000; [Uninstall a program] for Windows Vista
[Canon LBP3500] is displayed in
1
[Add or Remove Programs]*
No
Cannot
uninstall
Delete [Canon LBP3500] in [Add or Remove
2
Programs]* .
See "When Uninstallation Fails," on p. 7-52.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-4.
Cannot
install
[Canon Printer Uninstaller] is
1
displayed in [All Programs]*
under the [Start] menu.
Yes
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-81.
Uninstall the USB class driver. See
"Uninstalling the USB Class
Driver," on p. 7-54.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-4.
Uninstall the USB class driver. See
"Uninstalling the USB Class
2
.
Driver," on p. 7-54.
No
Yes
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-4.
[Canon LBP3500] is displayed in [Add
2
or Remove Programs]* .
No
Yes
Cannot
uninstall
Delete [Canon LBP3500] in [Add
2
or Remove Programs]* . See
"When Uninstallation Fails," on p.
7-52.

Installation Problems

7
No
7-51