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Table of Contents

Troubleshooting

   Also See for Canon LBP6230dw

   Summary of Contents for Canon LBP6230dw

  • Page 1 Downloaded from ManualsPrinter.com Manuals...
  • Page 2: Table Of Contents

    Important Safety Instructions Installation Power Supply Handling Maintenance and Inspections Consumables Basic Operations Parts and Their Functions Front Side Back Side Interior Manual Feed Slot Multi-Purpose Tray Operation Panel Printer Status Window Turning the Power ON and OFF Saving Power Setting Sleep Mode Setting Auto Shutdown Loading Paper...
  • Page 3 Setting IPv4 Address Setting IPv6 Addresses Viewing Network Settings Configuring for Printing from a Computer Configuring Printing Protocols and Web Services Configuring Printer Ports Configuring the Machine for Your Network Environment Configuring Ethernet Settings Changing the Maximum Transmission Unit Setting a Wait Time for Connecting to a Network Configuring DNS Configuring WINS Configuring NetBIOS...
  • Page 4 How to Replace Toner Cartridges Printing Setting Lists Viewing the Page Counter Value Initializing Settings Initializing Preferences Settings Initializing System Management Settings Initializing Key and Certificate Settings Relocating the Machine Appendix Feature Highlights Going Green and Saving Money Improving Efficiency So Much More Specifications Machine Specifications...
  • Page 5: Important Safety Instructions

    Canon will not be responsible for any damages resulting from operations not described in this manual, improper use, or repair or changes not performed by Canon or a third party authorized by Canon. Improper operation or use of this machine could result in personal injury and/or damage requiring extensive repair that may not be covered under your Limited Warranty.
  • Page 6: Installation

    If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Do not install in the following locations The machine may drop or fall, resulting in injury.
  • Page 7 comfortable working environment, it is recommended that the room where the machine operates be appropriately ventilated. Also avoid locations where people would be exposed to emissions from the machine. Do not install in a location where condensation occurs Water droplets (condensation) may form inside the machine when the room where the machine is installed is heated rapidly, and when the machine is moved from a cool or dry location to a hot or humid location.
  • Page 8: Power Supply

    0JFC-002 Power Supply This machine is compatible with voltages of 220 to 240 V, and electrical frequency of 50/60 Hz. Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock. Do not use power cords other than the one provided, as this may result in a fire or electrical shock.
  • Page 9: Handling

    Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock.
  • Page 10 When transporting the machine To prevent damage to the machine during transport, do the following. Remove the toner cartridge. Securely pack the machine in the original box with the original packing materials. Other precautions Follow the instructions on the caution label attached to this machine. Do not subject the machine to strong shocks or vibration.
  • Page 11: Maintenance And Inspections

    0JFC-004 Maintenance and Inspections Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting. If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved.
  • Page 12: Consumables

    0JFC-005 Consumables Do not dispose of used toner cartridges in open flames. Also, do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, and result in burns or fire. If you accidentally spill or scatter toner, carefully sweep it up or wipe it up with a damp cloth, and avoid inhaling any toner dust.
  • Page 13 Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
  • Page 14: Basic Operations

    0JFC-006 Basic Operations This chapter describes the parts of the machine and basic operations, such as how to load paper. Parts and Their Functions This section describes the names and functions of the exterior and interior parts of the machine. Parts and Their Functions Printer Status Window This section explains how to use the "Printer Status Window"...
  • Page 15: Parts And Their Functions

    0JFC-007 Parts and Their Functions This section describes the parts of the machine (exterior, front and back side, and interior) and how they function. It also describes the parts of the machine used for basic operations such as loading paper and replacing the toner cartridge, and explains the functions of the keys and meaning of indications by indicators of the operation panel.
  • Page 16: Front Side

    0JFC-008 Front Side Operation panel The operation panel is equipped with keys and indicators so that you can check the machine's status and perform operations. Operation Panel (Wi-Fi) indicator Lights up when the machine is connected to a wireless LAN. (Wi-Fi) key Use this key when setting up a wireless LAN connection by using the WPS push-button method.
  • Page 17: Back Side

    0JFC-009 Back Side Ventilation slots Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects in front of the ventilation slots prevents ventilation. Installation Rear cover Open to remove jammed paper. Clearing Paper Jams Rating label The label shows the serial number, which is needed when making inquiries about the machine.
  • Page 18: Interior

    0JFC-00A Interior Paper output guide Open to remove jammed paper. Clearing Paper Jams Downloaded from ManualsPrinter.com Manuals...
  • Page 19: Manual Feed Slot

    0JFC-04W Manual Feed Slot Paper guides Adjust the paper guides to exactly the width of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Manual Feed Slot Downloaded from ManualsPrinter.com Manuals...
  • Page 20: Multi-purpose Tray

    0JFC-00C Multi-Purpose Tray Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Multi-Purpose Tray Downloaded from ManualsPrinter.com Manuals...
  • Page 21: Operation Panel

    0JFC-04X Operation Panel (Power) indicator Lights up when the machine is powered ON. (Alarm) indicator Lights up or flashes when a paper jam or other error occurs. Solve the problem following the message displayed in the Printer Status Window. When an Error Message Appears (Job) indicator Lights up when there is print data that is being printed or waiting to be printed.
  • Page 22: Printer Status Window

    0JFC-00E Printer Status Window The Printer Status Window is a utility that allows you to check the machine's status, view error information, and make settings related to the machine, such as power saving settings. You can also use it for operations such as cancelling a print job or printing a list of the machine's settings.
  • Page 23 However, if you use the Continue/Retry function to resume printing, partially printed pages or other improper printing may occur. [Purchase Consumables] If you click [Purchase Consumables] select your country or region click [OK], a Canon Web site page is displayed where you can find information about purchasing consumables. Downloaded from ManualsPrinter.com Manuals...
  • Page 24 Status bar Displays the connection destination (port name) of the Printer Status Window. Downloaded from ManualsPrinter.com Manuals...
  • Page 25: Turning The Power On And Off

    0JFC-00F Turning the Power ON and OFF Use the power switch on the front side of the machine to turn the power ON and OFF. To restart the machine, turn the machine OFF, wait for at least 10 seconds, and turn it back ON. Turning the Power ON Turning the Power OFF Turning the Power ON...
  • Page 26: Saving Power

    0JFC-00H Saving Power You can save power by setting up the machine to automatically enter sleep mode or turn itself OFF after it remains idle for a certain length of time. Setting Sleep Mode Setting Auto Shutdown Downloaded from ManualsPrinter.com Manuals...
  • Page 27: Setting Sleep Mode

    0JFC-00J Setting Sleep Mode The sleep mode function reduces the amount of power consumed by the machine by temporarily stopping some internal operations. You can set up the machine to enter sleep mode automatically when it remains idle for a certain length of time. The factory default setting for the amount of time that elapses before the machine enters sleep mode is 1 minute.
  • Page 28: Setting Auto Shutdown

    0JFC-00K Setting Auto Shutdown You can set up the machine to automatically turn itself OFF after it remains idle for a certain length of time. This prevents wasted power consumption caused by forgetting to turn the machine OFF. The factory default setting for the amount of time that elapses before the power is turned OFF is 4 hours.
  • Page 29: Loading Paper

    0JFC-00L Loading Paper You can load paper in the multi-purpose tray and manual feed slot. Load paper used frequently in the multi-purpose tray. This is useful because you can load a large number of sheets. When you use paper not loaded in the multi-purpose tray for limited time, load the paper in the manual feed slot.
  • Page 30 When printing on paper that has absorbed moisture Steam may be emitted from the paper output area, or water droplets may form around the paper output area. This is not a malfunction. It occurs when the heat used to fix toner on the paper causes moisture in the paper to evaporate (most likely to occur at low room temperatures).
  • Page 31: Loading Paper In The Multi-purpose Tray

    0JFC-00R Loading Paper in the Multi-Purpose Tray Load paper used frequently in the multi-purpose tray. If you want to print using paper not loaded in the multi-purpose tray, load the paper in the manual feed slot. Loading Paper in the Manual Feed Slot Always load paper in portrait orientation Paper cannot be loaded in landscape orientation.
  • Page 32 Keep the paper stack within the load limit guides. Make sure that the paper stack does not exceed the load limit guides ( ). Loading too much paper can cause paper jams. When loading envelopes or preprinted paper, see Loading Envelopes or Loading Preprinted Paper.
  • Page 33 After reloading paper that has run out during printing, or resetting the paper after a paper error notification, press the (Paper) key to restart printing. Printing on the Back Side of Printed Paper (Manual 2-Sided Printing) You can print on the back side of printed paper. Flatten any curls on the printed paper and insert it into the multi-purpose tray with the side to print face up (previously printed side face down).
  • Page 34: Loading Paper In The Manual Feed Slot

    0JFC-04Y Loading Paper in the Manual Feed Slot If you want to print using paper not loaded in the multi-purpose tray, load the paper in the manual feed slot. Load paper used frequently in the multi-purpose tray. Loading Paper in the Multi-Purpose Tray Always load paper in portrait orientation Paper cannot be loaded in landscape orientation.
  • Page 35 When loading envelopes or preprinted paper, see Loading Envelopes or Loading Preprinted Paper. Align the paper guides against the edges of the paper. Move the paper guides inward and align them securely against the edges of the paper. Align the paper guides securely to the width of the paper Paper guides that are too loose or too tight can cause misfeeds or paper jams.
  • Page 36: Loading Envelopes

    0JFC-00S Loading Envelopes Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. Before Loading Envelopes Loading Envelopes in the Multi-Purpose Tray and Manual Feed Slot This section explains how to load envelopes in the orientation you want, as well as preparations that you need to complete before loading envelopes.
  • Page 37 Loading Envelopes in the Multi-Purpose Tray and Manual Feed Slot Load the envelopes Monarch, No. 10 (COM10), DL, or C5 in portrait orientation (with the short edge toward the machine), with the non- glued side (front side) face up. You cannot print on the reverse side of envelopes. When loading in the manual feed slot, only one envelope can be loaded at a time.
  • Page 38: Loading Preprinted Paper

    0JFC-00U Loading Preprinted Paper When you use paper that has been preprinted with a logo or other information, pay attention to the orientation of the paper when loading. Load the paper in accordance with the layout and printing method so that the document is printed on the logo side of paper in the proper orientation.
  • Page 39 When loading paper in the manual feed slot, only one sheet can be loaded at a time. Printing Paper with a Logo in Portrait Orientation Printing Paper with a Logo in Landscape Orientation Downloaded from ManualsPrinter.com Manuals...
  • Page 40: Printing

    0JFC-00W Printing You can print documents made with applications on your computer by using the printer driver. There are useful settings in the printer driver, such as enlarging/reducing and poster printing, that enable you to print your documents in various ways. Before you can use these functions, you need to install the printer driver on your computer and complete some other preparations.
  • Page 41 Printing in the quiet mode only for specific printing Specify the quiet mode in the printer driver when making print settings. For basic printing using the printer driver, see Basic Print Operations. [Finishing] tab Click [Advanced Settings] Select [Special Print Mode] in the [Advanced Settings] screen Select [Special Settings 3] from the drop-down list [OK]...
  • Page 42: Basic Print Operations

    0JFC-00X Basic Print Operations This section explains how to print a document on your computer by using the printer driver. Open a document in an application and display the print dialog box. How to display the print dialog box differs for each application. For more information, see the instruction manual for the application you are using.
  • Page 43 Click [OK]. Click [Print] or [OK]. Printing starts. On some applications, a screen like the one shown below appears. If a screen like the one shown above appears, you can cancel printing by clicking [Cancel]. If the screen disappears or is never displayed, you can cancel printing in other ways.
  • Page 44: Canceling Print Jobs

    0JFC-00Y Canceling Print Jobs There are two methods of canceling printing: from a computer and from the operation panel of the printer. From a Computer From the Operation Panel From a Computer You can cancel print jobs from the Printer Status Window. Select the machine by clicking in the system tray.
  • Page 45 Click [OK]. Printing of the selected document is canceled. Several pages may be output after you cancel printing. TIPS Canceling from the Remote UI You can cancel printing from the [Job Status] page on the Remote UI. Checking the Current Status of Print Documents Canceling from an application On some applications, a screen like the one shown below is displayed during printing.
  • Page 46: Checking The Print Status

    0JFC-010 Checking the Print Status You can check the current print status in the Printer Status Window. This is convenient if you have been waiting for a long time for your document to be printed, and you want to see a list of the documents waiting to be printed. Select the machine by clicking in the system tray.
  • Page 47: Various Print Settings

    0JFC-011 Various Print Settings There are a variety of print settings that you can use, such as enlarged/reduced printing and poster printing. Select the settings that you need for the document that you want to print. Enlarging or Reducing Switching between 1-Sided and Collating Printouts by Page 2-Sided Printing Printing Multiple Pages Onto One...
  • Page 48: Enlarging Or Reducing

    0JFC-012 Enlarging or Reducing You can make enlarged or reduced printouts by using a preset print ratio, such as A5 to A4, or a custom print ratio that you set in increments of 1%. Specifying the Print Ratio by Specifying the Original Document and Paper Size (Preset Ratio) The print ratio is set automatically based on the document and paper size you have selected.
  • Page 49 LINKS Basic Print Operations Downloaded from ManualsPrinter.com Manuals...
  • Page 50: Switching Between 1-sided And 2-sided Printing

    0JFC-050 Switching between 1-Sided and 2-Sided Printing This machine can perform both 1-sided and 2-sided printing. The default setting is [2-sided Printing]. Change the setting as necessary. 2-sided printing may not be available with some sizes and types of paper. Paper [Basic Settings] tab Select [1-sided Printing] or [2-sided Printing] in [1-sided/2-sided/Booklet Printing]...
  • Page 51 Prints a document in such a way that the printed pages are opened horizontally when they are bound on the short edge. [Short Edge [Left]] [Gutter] Specify a binding margin. LINKS Basic Print Operations Printing Multiple Pages Onto One Sheet Printing Booklet Downloaded from ManualsPrinter.com Manuals...
  • Page 52: Collating Printouts By Page

    0JFC-013 Collating Printouts by Page When printing copies of multi-page documents, you can use the collate function to print complete sets in sequential page order. This function is useful when preparing handouts for meetings or presentations. [Basic Settings] tab Select [Collate] or [Group] in [Finishing] [OK] [Finishing] Specify the sorting method of the printouts when printing multiple-page documents.
  • Page 53: Printing Multiple Pages Onto One Sheet

    0JFC-014 Printing Multiple Pages Onto One Sheet You can print multiple pages onto a single sheet. For example, you can print four or nine pages onto a single sheet by using [4 on 1] or [9 on 1]. Use this function if you want to save paper or to view your document in thumbnails.
  • Page 54: Printing Posters

    0JFC-015 Printing Posters You can print parts of a single document page onto multiple pages, which can then be combined to make a poster. For example, if you divide an A4 page into nine parts, print each part nine times larger, and then combine the parts, you will have a poster as large as nine A4 pages.
  • Page 55: Printing Booklet

    0JFC-051 Printing Booklet You can print two pages of a document on both sides of paper. If the paper is folded at the center, a booklet is formed. The printer driver controls the print order in such a way that the page numbers are correctly arranged. Booklet printing may not be available with some sizes or types of paper.
  • Page 56 [Specify Booklet Gutter] If you are using a stapler or other binding tool, specify the margin width for binding your booklet. Select the [Specify Booklet Gutter] check box and specify the margin width in [Booklet Gutter]. LINKS Basic Print Operations Downloaded from ManualsPrinter.com Manuals...
  • Page 57: Printing Borders

    0JFC-016 Printing Borders You can add borders, such as broken lines or double lines, in the margins of printouts. [Page Setup] tab Click [Page Options] Select the border type in [Edging] [OK] [OK] [Edging] Selects the type of border to add to the document. Preview Displays a preview with the selected border.
  • Page 58: Printing Dates And Page Numbers

    0JFC-017 Printing Dates and Page Numbers You can print information such as dates or page numbers, and you can specify where to print this information on the document (upper left, lower right, etc.). [Page Setup] tab Click [Page Options] Select the printing position for the date, user name, and page number [OK] [OK] [Print Date]...
  • Page 59: Printing Watermarks

    0JFC-018 Printing Watermarks You can print watermarks such as "COPY" or "CONFIDENTIAL" on the document. You can create new watermarks or use pre-registered watermarks. [Page Setup] tab Select [Watermark] check box Select the watermark type with [Watermark Name] [OK] [Watermark]/[Watermark Name] Select the [Watermark] check box to display a list of watermarks in the [Watermark Name] drop-down list.
  • Page 60 Printing Borders Printing Dates and Page Numbers Downloaded from ManualsPrinter.com Manuals...
  • Page 61: Printing According To The Document Type

    0JFC-019 Printing According to the Document Type You can specify the document type to ensure optimal image quality. There are different settings for photo documents, documents that have charts or graphs, and documents that have design drawings with fine lines. [Quality] tab Select the document type in [Objective] [OK]...
  • Page 62: Saving Toner

    0JFC-01A Saving Toner You can set the printer driver to print documents using less toner. When the save toner setting is enabled, fine lines and sections with lighter density may be less sharp that normal. [Quality] tab Select the document type in [Objective] Click [Advanced Settings] Select [Toner Save] in the [Advanced Settings] screen...
  • Page 63: Combining And Printing Multiple Documents

    0JFC-01C Combining and Printing Multiple Documents By using Canon PageComposer, you can combine multiple documents into one print job and print the job with specified print settings. For example, this function enables you to combine documents made with different applications and print all of the pages in the same paper size.
  • Page 64 Click the [Print Settings] tab to display the screen for specifying print settings such as the number of copies. The settings specified here are applied to the whole print job. For more information, click [Help] on the Canon PageComposer screen. [Details] Displays the print settings screen of the printer driver.
  • Page 65 Printing starts. To cancel printing, see Canceling Print Jobs. LINKS Basic Print Operations Printing Multiple Pages Onto One Sheet Downloaded from ManualsPrinter.com Manuals...
  • Page 66: Configuring Print Settings To Your Needs

    0JFC-01E Configuring Print Settings to Your Needs You can register combinations of settings as "profiles" to suit your different printing objectives. Also, you can register the settings that you frequently use as the default settings. Once the default settings are registered, they are displayed automatically in the printer driver screen, and you can skip the operations to specify them and proceed to printing immediately.
  • Page 67: Registering Combinations Of Frequently Used Print Settings

    0JFC-01F Registering Combinations of Frequently Used Print Settings Specifying combinations of settings such as "1-sided landscape orientation on A4 size paper in save toner mode" every time you print is time consuming. If you register your frequently used combinations of print settings as "profiles," you can specify print settings simply by selecting one of the profiles from the list.
  • Page 68 Changing the settings of the currently selected profile You can change the settings of the currently selected profile. In addition, the changed settings can be registered as another profile. LINKS Basic Print Operations Changing Default Settings Downloaded from ManualsPrinter.com Manuals...
  • Page 69: Changing Default Settings

    0JFC-01H Changing Default Settings The default settings are the settings that are first displayed whenever you open the print settings screen of the printer driver. You can change these settings to the settings that you use most often. For example, if you always want to print 2 document pages on each printout page, set [2 on 1] as the default page layout setting.
  • Page 70: Network

    0JFC-01J Network This machine has been designed for flexibility of use across a variety of environments. In addition to basic network features, it includes advanced network technologies. Make the required settings depending on your network environment. Do not worry if you are not a network expert, because the machine has also been designed for convenience and ease of use.
  • Page 71: Connecting To A Network

    0JFC-01K Connecting to a Network You can connect the machine to a network by using wireless LAN or wired LAN communications. In either case, use a unique IP address within the network. Select the connection method that best suits your communication environment and devices. For specific IP address settings, contact your Internet service provider or network administrator.
  • Page 72: Connecting To A Wired Lan

    0JFC-052 Connecting to a Wired LAN Connect the machine to a computer via a router. Use a LAN cable to connect the machine to the router. The machine does not come with a router or LAN cable. Have them ready as necessary. Use a Category 5 or higher twisted pair cable for the LAN.
  • Page 73 After switching the connection method from wireless LAN to wired LAN You need to uninstall the currently installed printer driver, configure the wired LAN connection, and then reinstall the printer driver (Printer Driver Installation Guide). When configuring the wired LAN connection, select [Custom Setup] for the configuration method.
  • Page 74: Connecting To A Wireless Lan

    0JFC-01L Connecting to a Wireless LAN Wireless routers (or access points) connect the machine to a computer via radio waves. If your wireless router is equipped with Wi-Fi Protected Setup (WPS), you can configure your network with a simple button push. If your networking devices do not support automatic configuration, or if you want to specify authentication and encryption settings in detail, you need to set up the connection manually.
  • Page 75 If the above screen does not appear Displaying the [CD-ROM/DVD-ROM Setup] Screen If [AutoPlay] is displayed, click [Run MInst.exe]. Click [Start] for [MF/LBP Network Setup Tool]. Follow the on-screen instructions to configure the wireless LAN settings. If there is something you do not understand Click [Useful Tips] at the bottom left of the screen to display troubleshooting tips.
  • Page 76: Setting Ip Addresses

    0JFC-01R Setting IP Addresses Connecting the machine to a network requires an IP address that is unique in that network. There are two types of IP addresses: IPv4 and IPv6. Use the type required by your network environment. Note that before you can use an IPv6 address, you first need to properly configure an IPv4 address.
  • Page 77: Setting Ipv4 Address

    0JFC-01S Setting IPv4 Address The machine's IPv4 address can be either assigned automatically by a dynamic IP addressing protocol, such as DHCP, or entered manually. When connecting the machine to a wired LAN, make sure that the connectors of the LAN cable are firmly inserted into the ports ( Connecting to a Wired LAN).
  • Page 78 Automatically assigning an IP address In the [Select Protocol] list, select [DHCP], [BOOTP], or [RARP]. If you do not want to use DHCP/BOOTP/RARP to assign an IP address automatically Select [Off]. If you select the [DHCP], [BOOTP], or [RARP] protocol when these services are unavailable, the machine will waste time and communications resources searching the network for these services.
  • Page 79: Setting Ipv6 Addresses

    0JFC-01U Setting IPv6 Addresses Use the Remote UI to set IPv6 addresses. Before setting IPv6 addresses, make sure that the IPv4 address has been set correctly ( Viewing Network Settings). You can register up to nine of the following IPv6 addresses.
  • Page 80 Select the [Use IPv6] check box and configure the required settings. [Use IPv6] Select the check box to use IPv6 on the machine. Clear the check box if you do not want to use IPv6. [Stateless Address] Check to use stateless addresses. Clear the check box if you do not want to use stateless addresses. [Use Manual Address] When you want to enter an IPv6 address manually, select the check box and enter values in the [IP Address], [Prefix Length], and [Default Router Address] text boxes.
  • Page 81 Checking whether the settings are correct Make sure that the Remote UI screen can be displayed with your computer by using the IPv6 address of the machine. Starting the Remote UI If you change IP addresses after installing the printer driver You need to add a new port.
  • Page 82: Viewing Network Settings

    0JFC-01W Viewing Network Settings Press this machine's (Paper) key and hold it down for 3 seconds to print a partial list of network settings. This allows you to check IPv4 settings, the MAC address, and wired/wireless LAN settings. The setting list is formatted to print on A4 size paper. Before printing, load A4 size paper in the multi-purpose tray or manual feed slot.
  • Page 83 Displays whether the IP address is assigned automatically by a protocol such as DHCP. "On" is displayed if automatic addressing is enabled. Select Protocol Displays the protocol used to assign the IP address automatically. Auto IP Displays whether Auto IP is enabled or disabled. IP Address Displays the IP address.
  • Page 84: Configuring For Printing From A Computer

    0JFC-01X Configuring for Printing from a Computer When using the machine as a network printer, you can configure the protocols and ports used for printing. Before starting, make sure that you have completed all basic preparations for printing (Printer Driver Installation Guide). Printing protocols are rules for delivering document data created on a computer to the machine.
  • Page 85: Configuring Printing Protocols And Web Services

    0JFC-01Y Configuring Printing Protocols and Web Services The following explains how to configure printing protocols for printing documents from computers. The protocols supported by the machine are LPD, RAW, and WSD (Web Services on Devices). To change protocol port numbers Changing Port Numbers Start the Remote UI and log on in System Manager Mode.
  • Page 86 [Use LPD Printing] Select the check box to print using LPD. Clear the check box if you do not want to use LPD printing. [Use RAW Printing] Select the check box to print using RAW. Clear the check box if you do not want to use RAW printing. Click [OK].
  • Page 87 LINKS Configuring Printer Ports Downloaded from ManualsPrinter.com Manuals...
  • Page 88: Configuring Printer Ports

    You can add an MFNP port only when you installed the printer driver from the User Software CD-ROM/DVD- ROM, or when you downloaded and installed the printer driver from the Canon website. This is a standard Windows port. When you use this type of port, you need to add a new port every time Standard TCP/IP that the IP address of the machine is changed.
  • Page 89 Click [Add Port]. Select [Canon MFNP Port] in [Available port types] and click [New Port]. Select [Auto Detect] and select the machine when it is detected, and then click [Next]. If the machine is not detected Click [Refresh]. If the problem persists, select [IP address] or [MAC address], enter the IP address or MAC address of the machine ( Viewing Network Settings) and then click [Next].
  • Page 90 When the next screen is displayed, follow the instructions on the screen. When you select the [Device Type], select [Canon Network Printing Device with P9100] under [Standard]. Click [Finish]. Click [Close]. Changing the port type or number If the printing protocol (LPD or RAW) has been changed on the machine side (...
  • Page 91 Click [OK]. Click [Close]. Downloaded from ManualsPrinter.com Manuals...
  • Page 92: Configuring The Machine For Your Network Environment

    0JFC-021 Configuring the Machine for Your Network Environment The size and configuration of a network varies depending on the purpose of the network. This machine has been designed to be compatible with as many network configurations as possible, and it is equipped with a variety of network technologies. Consult your network administrator and set a configuration to suit your network environment.
  • Page 93: Configuring Ethernet Settings

    0JFC-053 Configuring Ethernet Settings Ethernet is a standard for communicating data in a LAN. You can set the communication mode (Half Duplex/Full Duplex) and the Ethernet type (10BASE-T/100BASE-TX). The factory default setting, the communication mode and type of Ethernet are automatically detected.
  • Page 94 [Auto Detect] Clear the check box to configure the Ethernet settings manually. Select the check box to detect the Ethernet settings automatically. [Communication Mode] Select the Ethernet communication mode. Alternately sends and receives communication data. Select this when the machine is connected to a [Half Duplex] networking device using half duplex.
  • Page 95: Changing The Maximum Transmission Unit

    0JFC-022 Changing the Maximum Transmission Unit In most Ethernet networks, the maximum size of a packet that can be sent is 1500 bytes. A packet refers to a small chunk of data. The original data is divided into packets before being sent. The maximum transmission unit (MTU) may vary on each network. Change the settings of the machine as necessary.
  • Page 96 Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. LINKS Configuring Ethernet Settings Setting a Wait Time for Connecting to a Network Downloaded from ManualsPrinter.com Manuals...
  • Page 97: Setting A Wait Time For Connecting To A Network

    0JFC-023 Setting a Wait Time for Connecting to a Network When a network is designed with multiple switching hubs or bridges in order to provide redundant connectivity, it must have a mechanism to prevent packets from looping. One effective solution is to define the role of each switch port. However, communication may still be disrupted for a certain time immediately after you change the network, for example by adding a new device.
  • Page 98 LINKS Configuring Ethernet Settings Changing the Maximum Transmission Unit Downloaded from ManualsPrinter.com Manuals...
  • Page 99: Configuring Dns

    0JFC-024 Configuring DNS DNS (Domain Name System) provides a service for name resolution that associates a host (or domain) name with an IP address. Configure the DNS, mDNS, or DHCP option settings as necessary according to your network. Note that the procedures for configuring DNS are different for IPv4 and IPv6.
  • Page 100 [DNS Settings] [Primary DNS Server Address] Enter the IP address of the DNS server. [Secondary DNS Server Address] When there is a secondary DNS server, enter its IP address. [Host Name] Enter up to 47 alphanumeric characters for the host name of the machine that is to be registered with the DNS server. [Domain Name] Enter up to 47 alphanumeric characters for the name of the domain the machine belongs to (such as "example.com").
  • Page 101 Configure the IPv6 DNS settings. The [Use IPv6] check box must be selected to configure the settings. Setting IPv6 Addresses [DNS Settings] [Primary DNS Server Address] Enter the IP address of the DNS server. Addresses that start with "ff" (multicast addresses) and the loopback address (::1) cannot be entered.
  • Page 102 Restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. LINKS Setting IPv4 Address Setting IPv6 Addresses Viewing Network Settings Downloaded from ManualsPrinter.com Manuals...
  • Page 103: Configuring Wins

    0JFC-025 Configuring WINS Windows Internet Name Service (WINS) is a name resolution service that associates a NetBIOS name (a computer or printer name in a NetBIOS network) with an IP address. To use WINS, a WINS server must be specified. To register this machine with a WINS server, a NetBIOS name and workgroup name must be set.
  • Page 104 [WINS Resolution] Select the check box to use WINS for name resolution. When not using WINS, clear the check box. [WINS Server Address] Enter the IP address (IPv4) of the WINS server. If the IP address of the WINS server is obtained from a DHCP server, the obtained IP address overrides the IP address entered in the [WINS Server Address] text box.
  • Page 105: Configuring Netbios

    0JFC-026 Configuring NetBIOS To register this machine with a WINS server, a NetBIOS name and workgroup name must be set. Start the Remote UI and log on in System Manager Mode. Starting the Remote UI Click [Settings/Registration]. Click [Network Settings] [TCP/IP Settings].
  • Page 106 NetBIOS or workgroup names that start with an asterisk (*) cannot be registered with a WINS server. Click [OK]. Restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. LINKS Configuring WINS Downloaded from ManualsPrinter.com Manuals...
  • Page 107: Configuring Sntp

    0JFC-027 Configuring SNTP Simple Network Time Protocol (SNTP) enables you to adjust the system clock by using a time server on the network. When you use SNTP, the system checks the timer server periodically, so that the system clock is always accurate.
  • Page 108 [Use SNTP] Select the check box to use SNTP for synchronization. Clear the check box if you do not want to use this function. [NTP Server Name] Enter the IP address of the NTP or SNTP server. If a DNS server is available on the network, you can enter "<host name>.<domain name>"...
  • Page 109 Downloaded from ManualsPrinter.com Manuals...
  • Page 110: Monitoring And Controlling The Machine With Snmp

    0JFC-028 Monitoring and Controlling the Machine with SNMP Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a network by using a Management Information Base (MIB) database. The machine supports SNMPv1 and security-enhanced SNMPv3. They allow you to check the status of the machine from a computer when you print documents or use the Remote UI.
  • Page 111 Allows only viewing the values of MIB objects. [Dedicated Community Settings] Dedicated Community is a preset community, intended exclusively for administrators using Canon software, such as imageWARE Enterprise Management Console. Select [Off], [Read/Write] or [Read Only] for access privileges to MIB objects.
  • Page 112 [Read Only] Allows the Dedicated Community to only view MIB objects. Specify SNMPv3 settings. If you do not need to change SNMPv3 settings, proceed to the next step. [Use SNMPv3] Select the check box to enable SNMPv3. You can specify the rest of the SNMPv3 settings only when this check box is selected. [Enable User] Select the check box to enable [User Settings 1]/[User Settings 2]/[User Settings 3].
  • Page 113 [Acquire Printer Management Information from Host] Select the check box to enable monitoring of the printer management information of the machine via SNMP. To disable monitoring of the printer management information, clear the check box. Click [OK]. Restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON.
  • Page 114: Configuring Slp Communication With Imageware

    Service Location Protocol (SLP). SLP settings can be specified via the Remote UI. For more information about imageWARE, contact your local authorized Canon dealer. To change the SLP port number Changing Port Numbers Start the Remote UI and log on in System Manager Mode.
  • Page 115 Select the [Respond to Discovery] check box and enter the required information. [Respond to Discovery] Select the check box to set the machine to respond to imageWARE multicast discovery packets and enable management by imageWARE. If you do not want to respond, clear the check box. [Scope Name] To include the machine in a specific scope, enter up to 32 alphanumeric characters for the scope name.
  • Page 116: Security

    0JFC-02A Security Confidential information is handled by information devices everywhere, including computers and printers, and any of these devices may become a target for malicious third parties at any time. Attackers may directly gain unauthorized access to your devices, or indirectly take advantage of negligence or improper use.
  • Page 117: Protecting The Machine From Unauthorized Access

    0JFC-02C Protecting the Machine from Unauthorized Access To prevent unauthorized third parties from accessing and using the machine, you can implement multiple security measures, such as setting system manager passwords, using firewalls, and changing port numbers. Downloaded from ManualsPrinter.com Manuals...
  • Page 118: Setting System Manager Passwords

    0JFC-02E Setting System Manager Passwords Administrator access rights are required to change machine settings from the Remote UI. After logging in as an administrator, use the following procedure to set the PIN (system manager password). The system manager password is critical to the security of the machine. Make sure that only system managers know the system manager password.
  • Page 119 [System Manager Name] Enter up to 32 alphanumeric characters for the name of the system manager. [Contact Information] Enter up to 32 alphanumeric characters for the contact information of the system manager. [E-Mail Address] Enter up to 64 alphanumeric characters for the e-mail address of the system manager. [System Manager Comment] Enter up to 32 alphanumeric characters for a comment about the system manager.
  • Page 120: Restricting Communication By Using Firewalls

    0JFC-02F Restricting Communication by Using Firewalls Without proper security, unauthorized third parties can access computers and other communication devices that are connected to a network. To prevent these unauthorized accesses, specify the settings for packet filter, a feature that restricts communication to devices with specified IP addresses or MAC addresses.
  • Page 121: Specifying Ip Addresses For Firewall Rules

    0JFC-054 Specifying IP Addresses for Firewall Rules You can allow only communication with devices that have the specified IP addresses and reject communication with other devices. You can also specify settings to reject only communication with devices that have specific IP addresses and allow other communications. You can specify a single IP address or a range of IP addresses.
  • Page 122 Restrict data sent from the machine to a computer by specifying an IPv6 address. [IPv6 Address: Inbound Filter] Restrict data received by the machine from a computer by specifying an IPv6 address. Specify the settings for filtering. As the policy conditions, select a default policy to allow or reject communication between the machine and other devices. Then specify IP addresses for exceptions.
  • Page 123 Click [OK]. Restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. LINKS Specifying MAC Addresses for Firewall Rules Downloaded from ManualsPrinter.com Manuals...
  • Page 124: Specifying Mac Addresses For Firewall Rules

    0JFC-055 Specifying MAC Addresses for Firewall Rules You can allow only communication with devices that have the specified MAC addresses and reject communication with other devices. You can also specify settings to reject only communication with devices that have specific MAC addresses and allow other communications. Up to 32 MAC addresses can be specified.
  • Page 125 Select the [Use Filter] check box, and then select a policy with [Default Policy]. [Use Filter] Select the check box to restrict communication. Clear the check box to communicate without restrictions. [Default Policy] As the policy conditions, select whether to allow or reject other devices to communicate with the machine. Select this to communication only when the data is sent to or received from devices whose MAC [Reject] addresses are entered in [Exception Addresses].
  • Page 126: Changing Port Numbers

    0JFC-02H Changing Port Numbers Ports serve as endpoints for communicating with other devices. Typically, standard port numbers are used for major protocols, but devices that use these port numbers are vulnerable to attacks because these port numbers are well-known. To enhance security, some network administrators prefer to change the port numbers.
  • Page 127 [LPD]/[RAW] Change the port used for LPD printing or RAW printing. For details about each protocol, see Configuring Printing Protocols and Web Services. [HTTP] Change the port used by HTTP. HTTP is used for communications over the network, such as when you access the machine via the Remote UI.
  • Page 128: Enabling Ssl Encrypted Communication For The Remote Ui

    0JFC-02J Enabling SSL Encrypted Communication for the Remote UI Authorized users may incur unanticipated losses from attacks by malicious third parties, such as sniffing, spoofing, and tampering of data as it flows over a network. To protect your valuable data, you can encrypt Remote UI communication between the machine and a Web browser on the computer by using Secure Sockets Layer (SSL).
  • Page 129 Select the key to use from the list of keys and certificates, and click [Register Default Key]. Viewing details of a key pair or certificate You can check the details of the certificate or verify the certificate by clicking the corresponding text link under [Key Name], or the certificate icon.
  • Page 130 [Use SSL] Select the check box to use SSL in communication with the Remote UI. Clear the check box if you do not want to use SSL. Restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. Starting the Remote UI with SSL enabled If you start the Remote UI when SSL is enabled, a security alert may be displayed regarding the security certificate.
  • Page 131: Configuring Settings For Key Pairs And Digital Certificates

    0JFC-02K Configuring Settings for Key Pairs and Digital Certificates In order to encrypt communication with a remote device, an encryption key must be sent and received over an unsecured network beforehand. This problem is solved by public-key cryptography. Public-key cryptography ensures secure communication by protecting valuable information from attacks, such as sniffing, spoofing, and tampering of data as it flows over a network.
  • Page 132: Generating Key Pairs

    0JFC-02L Generating Key Pairs The key pair required for encrypted communication via Secure Sockets Layer (SSL) can be generated with the machine. You can use SSL when accessing the machine via the Remote UI. Up to three key pairs can be registered on the machine. Start the Remote UI and log on in System Manager Mode.
  • Page 133 [Key Settings] [Key Name] Enter up to 24 alphanumeric characters for naming the key pair. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] The algorithm used to generate keys is RSA.
  • Page 134: Using Ca-issued Key Pairs And Digital Certificates

    0JFC-02R Using CA-issued Key Pairs and Digital Certificates Key pairs and digital certificates can be obtained from a certification authority (CA) for use with the machine. After obtaining them from a CA, you can install and register key pairs and CA certificate files on the machine by using the Remote UI. Make sure that the key pair and the certificate satisfy the requirements of the machine ( Key and Certificate Operating Requirements).
  • Page 135 You can only install one file on this machine. If another file is already installed, click [Delete] [OK] to delete the previously installed file. Click [Browse], specify the file to install, and click [Start Installation]. The key pair or CA certificate from the computer is installed in the machine. Register the key pair or CA certificate.
  • Page 136 Registering a CA certificate Click [Register] on the right of the CA certificate you want to register. LINKS Generating Key Pairs Verifying Key Pairs and CA Certificates Enabling SSL Encrypted Communication for the Remote UI Downloaded from ManualsPrinter.com Manuals...
  • Page 137: Verifying Key Pairs And Ca Certificates

    0JFC-02S Verifying Key Pairs and CA Certificates Once key pairs and CA certificates are registered, you can view their detailed information or verify their effective dates and signature. Start the Remote UI and log on in System Manager Mode. Starting the Remote UI Click [Settings/Registration].
  • Page 138 The result from verifying the certificate is displayed as shown below. LINKS Generating Key Pairs Using CA-issued Key Pairs and Digital Certificates Downloaded from ManualsPrinter.com Manuals...
  • Page 139: Using The Remote Ui

    0JFC-02U Using the Remote UI You can use a Web browser to operate the machine remotely, check the documents waiting to be printed, and check the status of the machine. You can also make network and other settings for the machine. The "Remote UI" starts when you enter the IP address of the machine in your Web browser.
  • Page 140: Starting The Remote Ui

    0JFC-02W Starting the Remote UI To operate the machine remotely, start the Remote UI by entering the machine's IP address in your Web browser. Before starting, check the IP address that has been assigned to the machine ( Viewing Network Settings). If you do not know the machine's IP address, ask your network administrator, or start the Remote UI from the Printer Status Window ( Starting from the Printer Status Window).
  • Page 141 If you do not know the machine's IP address, you can start the Remote UI from the Printer Status Window. Select the machine by clicking in the system tray. Click Your Web browser starts, and the login page of the Remote UI appears. If a security alert is displayed A security alert may be displayed when communication with the Remote UI is encrypted ( Enabling SSL...
  • Page 142: Remote Ui Screens

    0JFC-02X Remote UI Screens This section describes the main screens of the Remote UI. Portal Page (Main Page) [Status Monitor/Cancel] Page [Settings/Registration] Page Portal Page (Main Page) [Log Out] Logs out from the Remote UI and returns to the log on page. [Mail to System Manager] Displays a window for creating an e-mail to the system manager.
  • Page 143 Menu Click an item to display the content in the page on the right. Managing Documents and Checking the Machine Status Breadcrumb trail Indicates the series of pages you opened to display the current page. You can use this to check which page you are currently displaying.
  • Page 144: Managing Documents And Checking The Machine Status

    0JFC-02Y Managing Documents and Checking the Machine Status Checking the Current Status of Print Documents Checking the History of Printed Documents Checking Error Information Checking the Maximum Print Speed Checking System Manager Information Viewing the Page Counter Value The name of the application that requested printing may be added to the file name of printed documents. Checking the Current Status of Print Documents You can check a list of up to five documents that are currently printing or waiting to be printed.
  • Page 145 Checking Error Information When an error occurs, you can display this page by clicking the message displayed under [Error Information] on the Portal Page (main page). Portal Page (Main Page) Log on to the Remote UI ( Starting the Remote UI) [Status Monitor/Cancel] [Error Information] Checking the Maximum Print Speed...
  • Page 146 Log on to the Remote UI ( Starting the Remote UI) [Status Monitor/Cancel] [Device Information] Viewing the Page Counter Value This page displays a total page count of the documents that have been printed. Log on to the Remote UI ( Starting the Remote UI) [Status Monitor/Cancel] [Check Counter]...
  • Page 147: Changing Machine Settings

    0JFC-030 Changing Machine Settings You can change various machine settings from your computer by using the Remote UI. For example, you can change network and security settings. However, to change settings under [System Management Settings], you must log on in System Manager Mode. Start the Remote UI Starting the Remote UI Click [Settings/Registration].
  • Page 148: Setting Menu List

    0JFC-031 Setting Menu List This section describes the menu items that can be set using the Remote UI. Default settings are marked with a dagger ( ). [Preferences] Menu Display Settings Timer Settings [Adjustment/Maintenance] Menu Utility Menu [System Management Settings] Menu System Management Security Settings Network Settings...
  • Page 149 Use Daylight Saving Time Start January to March to December 1st to Last Monday to Sunday January to October to December 1st to Last Monday to Sunday Auto Sleep Time After 1 minute After 5 minutes After 10 minutes After 15 minutes After 30 minutes After 60 minutes After 90 minutes...
  • Page 150 Utility Menu You can clean the fixing unit inside the machine. Cleaning Clean the fixing unit if black spots or streaks appear on printouts. Note that you cannot clean the fixing unit when the machine has documents waiting to be printed. To clean the fixing unit, you need plain A4 size paper. Before starting, load A4 size paper in the multi-purpose tray or manual feed slot ( Loading Paper in the Multi-Purpose Tray Loading Paper in the Manual Feed Slot).
  • Page 151 [System Manager Information] Specify the PIN and other system manager information. Setting System Manager Passwords [Device Information] [Device Name] Enter up to 32 alphanumeric characters for the name of the machine. [Location] Enter up to 32 alphanumeric characters for the location of the machine. [Support Link] Enter a link to support information about the machine.
  • Page 152 Use Filter Default Policy Reject Allow IPv4 Address: Inbound Filter Reject data received by the machine from a computer with a specified IPv4 address. Specifying IP Addresses for Firewall Rules Use Filter Default Policy Reject Allow IPv6 Address: Outbound Filter Do not allow the machine to send data to a computer with a specified IPv6 address.
  • Page 153 Network Settings Make settings related to network functions. TCP/IP Settings Specify settings for using the machine in a TCP/IP network, such as IP address settings. IPv4 Settings Specify settings for using the machine in an IPv4 network. Setting IPv4 Address Configuring DNS IP Address Settings Auto Acquire...
  • Page 154 Register Manual Address Register Stateful Address Register Stateless Address DNS Dynamic Update Interval: 0 to 24 to 48 (hours) mDNS Settings Use mDNS Use Same mDNS Name as IPv4 mDNS Name WINS Settings Specify settings for Windows Internet Name Service (WINS), which provides a NetBIOS name for IP address resolutions in a mixed network environment of NetBIOS and TCP/IP.
  • Page 155 Respond to Discovery Scope Name Port Number Settings Change port numbers for protocols according to your network environment. Changing Port Numbers 1 to 515 to 65535 1 to 9100 to 65535 HTTP 1 to 80 to 65535 SNMP 1 to 161 to 65535 WSD Multicast Discovery 1 to 3702 to 65535...
  • Page 156 Dedicated Port Settings Enable or disable the dedicated port. The dedicated port is used when using the Printer Status Window to make machine settings and acquire information about the machine. Use Dedicated Port Log on to the Remote UI in System Manager Mode ( Starting the Remote UI) [Settings/Registration] [Network Settings]...
  • Page 157 Log on to the Remote UI in System Manager Mode ( Starting the Remote UI) [Settings/Registration] [Network Settings] [Wireless LAN Settings] Check settings and information [MAC Address] Displays the MAC address of the wireless LAN. [Wireless LAN Status] Displays the connection status (signal strength) of the wireless LAN. [Latest Error Information] Displays information about the latest failure to make a wireless LAN connection.
  • Page 158: Troubleshooting

    A Message Appears If the Printer Status Window displays an error message, see When an Error Message Appears. Common Problems If you suspect that the machine is malfunctioning, see the following sections before contacting Canon. Common Problems Installation/Settings Problems Printing Problems...
  • Page 159: Clearing Paper Jams

    Do not forcibly remove jammed paper from the machine Forcibly removing the paper may damage parts in the machine. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved If you click [Troubleshooting Details], you can display the same troubleshooting methods that are described in this manual.
  • Page 160 Open the rear cover. Gently pull out the paper. Close the rear cover. » Continue to Paper Jams Inside the Top Cover Paper Jams Inside the Top Cover If the jammed paper cannot be removed easily, do not try to pull it out forcibly. Proceed to the next step. Gently pull out the paper.
  • Page 161 Remove the toner cartridge. Check whether paper is jammed inside the paper output guide. Open the paper output guide. Press and hold the green button, and then pull the paper output guide toward you. Gently pull out the paper. Close the paper output guide. Make sure that both the left and right sides of the guide are closed firmly.
  • Page 162 Close the top cover. The paper jam message disappears, and the machine is ready to print. Downloaded from ManualsPrinter.com Manuals...
  • Page 163: When An Error Message Appears

    0JFC-034 When an Error Message Appears An error message appears in the Printer Status Window when there is a problem with print processing, when the machine cannot communicate, or when some other problem prevents normal operation. See the following list for more information about error messages. Cannot Communicate with Printer Bidirectional communication is not enabled.
  • Page 164 Check Printed Output The paper size specified in the printer driver is different from the size of the paper actually loaded. Load paper of the specified size, and press the (Paper) key on the machine. Loading Paper in the Multi-Purpose Tray Loading Paper in the Manual Feed Slot The job may not be printed normally.
  • Page 165 Incorrect Port The machine is connected to an unsupported port. Check the port. Checking the Printer Port If the port you need is not available If you are using a network connection, configure the port. Configuring Printer Ports If you are using a USB connection, reinstall the printer driver. Printer Driver Installation Guide Insufficient Printer Memory The document being printed contains a page with a very large amount of data.
  • Page 166 If the same message reappears after you turn the power back ON, turn the power OFF, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Make a note of the error code that is displayed, and have it ready when you contact your local authorized Canon dealer.
  • Page 167: Common Problems

    Common Problems If you encounter problems when using the machine, check the items in this section before contacting us. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Check the Following Is the machine turned ON? / Is the power cord connected? (Power) indicator does not light if the machine is not turned ON.
  • Page 168: Installation/settings Problems

    0JFC-036 Installation/Settings Problems Together with this section, see Common Problems. Problems with the Wireless/Wired LAN Connection Problems with the USB Connection Problems via the Print Server Problems with the Wireless/Wired LAN Connection The wireless LAN and wired LAN cannot be connected at the same time. The wireless LAN and wired LAN cannot be connected at the same time.
  • Page 169 (Power) indicator does not light if the machine is not turned ON. If the machine is turned ON, turn it OFF, and then turn it back ON. Check the installation site of the machine and the wireless router Is the machine too far from the wireless router? Are there any obstacles such as walls between the machine and the wireless router? Are there any appliances such as microwave ovens or digital cordless phones that emit radio waves near the machine?
  • Page 170 Enabling [Network discovery] You cannot connect to a shared printer. On the network, does the machine appear among the printers of the print server? If it is not displayed, contact the network or server administrator. Displaying Shared Printers in the Print Server Downloaded from ManualsPrinter.com Manuals...
  • Page 171: Printing Problems

    Printer Driver Installation Guide Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. Wired LAN connection Have you selected the correct port? If there is no port to use, create a port.
  • Page 172 Printer Driver Installation Guide Can you print from a USB connection to another computer? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. Via print server Can you print from the print server? If you can print from the print server, check the connection between your computer and the print server.
  • Page 173: When You Cannot Print Properly

    When You Cannot Print Properly If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Smudge Marks Appear on the...
  • Page 174: Printing Results Are Not Satisfactory

    0JFC-039 Printing Results Are Not Satisfactory Grime inside the machine may affect printing results. First try cleaning the machine. Cleaning the Machine Smudge Marks Appear on the Bottom Edge of Printouts Did you print data without margins, all the way to the edge of the page? This symptom occurs if a margin is set to none in the printer driver.
  • Page 175 Are you using appropriate paper? Check the usable paper types, and replace with appropriate paper. Paper In the Printer Status Window, enable [Reduce Toner Spots Around Text]. Displaying the Printer Status Window [Options] [Device Settings] [Assisting Print Settings] Select the [Reduce Toner Spots Around Text] check box When you select this check box, print quality may be lower for some types of paper (especially thin paper) and some printing environments (especially environments with high humidity).
  • Page 176 A Portion of the Page Is Not Printed/Printing Position is Wrong Did you print data without margins, all the way to the edge of the page? This symptom occurs if a margin is set to none in the printer driver. The range that can be printed on this machine is the range inside a 5 mm argin around the edge of the paper or a 10 mm margin around the edge of envelopes.
  • Page 177 Are you printing a document with strong contrasts between light and dark, and does the white appear around text or edges in an image? In the printer driver, set [Special Print Mode] to [Special Settings 2]. [Finishing] tab [Advanced Settings] [Special Print Mode] [Special Settings 2] Compared to the [Off] setting, the [Special Settings 2] setting selects lighter print density.
  • Page 178 Are you trying to read a small barcode or one with thick lines? Enlarge the barcode. In the printer driver, set [Special Print Mode] to [Special Settings 1]. [Finishing] tab [Advanced Settings] [Special Print Mode] [Special Settings 1] When you specify [Special Settings 1], printouts may be faded. Downloaded from ManualsPrinter.com Manuals...
  • Page 179: Paper Creases Or Curls

    0JFC-03A Paper Creases or Curls Paper Creases Is the paper loaded correctly? Paper may crease when it is not loaded below the load limit guides, or when it is loaded obliquely. Loading Paper in the Multi-Purpose Tray Loading Paper in the Manual Feed Slot Are you using paper that has absorbed moisture? Replace with appropriate paper.
  • Page 180 When you select a stronger improvement effect, printing speed may be slower. Are you using appropriate paper? Check the usable paper types, and replace with appropriate paper. Paper Downloaded from ManualsPrinter.com Manuals...
  • Page 181: Paper Is Fed Incorrectly

    0JFC-03C Paper Is Fed Incorrectly Paper Is Not Fed/Two or More Sheets Are Fed Together Is the paper loaded correctly? Fan the paper stack thoroughly so that the sheets are not stuck together. Check whether the paper is loaded correctly. Loading Paper in the Multi-Purpose Tray Loading Paper in the Manual Feed Slot Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used.
  • Page 182: When A Problem Cannot Be Solved

    0JFC-03E When a Problem Cannot Be Solved If a problem cannot be resolved, contact your local authorized Canon dealer or the Canon help line. Do not disassemble or repair the machine yourself If you disassemble or repair the machine yourself, it may not be covered by warranty.
  • Page 183: Maintenance

    0JFC-03F Maintenance This chapter describes upkeep of the machine, including how to clean the machine and print setting lists. Basic Maintenance Cleaning the Machine The machine becomes dirty Exterior Smudge marks appear on printouts Fixing Unit Replacing Toner Cartridges Replacing Toner Cartridges If you want to use all of the toner Using Up All of the Toner How to replace toner cartridges...
  • Page 184: Cleaning The Machine

    0JFC-03H Cleaning the Machine Clean the machine regularly to prevent deterioration in printing quality and to ensure safe and trouble-free operation. Carefully read the safety instructions before you start cleaning. Maintenance and Inspections Where to Clean Exterior of the machine and ventilation slots Exterior Internal fixing unit Fixing Unit...
  • Page 185 Select [Options] [Utility] [Cleaning]. Click [OK]. The paper is fed slowly into the machine, and cleaning starts. The cleaning is done when the paper is completely ejected. Cleaning cannot be cancelled once it starts. Wait until it finishes (approx. 90 seconds). Cleaning from the Remote UI You can also clean the fixing unit from the [Utility Menu] page of the Remote UI.
  • Page 186: Replacing Toner Cartridges

    0JFC-03J Replacing Toner Cartridges No warning message appears, even when toner begins to run low. Use the printout symptoms described below as a guide to when to replace the toner cartridge. How to Replace Toner Cartridges White streaks appear Faded Uneven density Afterimages Appear in Blank Areas White Spots Appear...
  • Page 187 You can continue printing when this message is displayed, but the print quality may deteriorate. Even if this message is not displayed, use the symptoms listed at the top of this page as a guide to replacing toner cartridges. Replace the toner cartridge when a symptom appears. LINKS Consumables Downloaded from ManualsPrinter.com Manuals...
  • Page 188: Using Up All Of The Toner

    0JFC-03K Using Up All of the Toner Printout symptoms like the following appear when toner begins to run low. White streaks appear Faded Uneven density When symptoms like these appear, take the following steps. They will allow you to use up all of the toner in the toner cartridge. You will be able to continue printing for a while longer, until the toner runs out completely.
  • Page 189 Close the top cover. Downloaded from ManualsPrinter.com Manuals...
  • Page 190: How To Replace Toner Cartridges

    0JFC-03L How to Replace Toner Cartridges Before replacing a toner cartridge, read the precautions in Maintenance and Inspections and Consumables. Close the auxiliary tray, and then open the top cover. Remove the toner cartridge. Remove the new toner cartridge from the protective bag. Shake the toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge, and then place it on a flat surface.
  • Page 191 When pulling out the sealing tape If any sealing tape remains inside the toner cartridge, print quality may deteriorate. Do not pull the sealing tape at an angle. If the sealing tape breaks, you may not be able to pull it out completely. If the sealing tape becomes stuck when pulling it out, keep pulling until it is completely removed.
  • Page 192: Printing Setting Lists

    0JFC-03R Printing Setting Lists You can print setting lists from the Printer Status Window. This is convenient when you want to print a list of network settings or a list of power saving and other configuration settings for the machine. Setting lists are formatted to print on A4 size paper. Before starting, load A4 size paper in the multi-purpose tray or manual feed slot.
  • Page 193 You can also use the machine's (Paper) key to print and view a list of the machine's IPv4 settings, MAC address, wired/wireless LAN settings, and version information. Viewing Network Settings Downloaded from ManualsPrinter.com Manuals...
  • Page 194: Viewing The Page Counter Value

    0JFC-03S Viewing the Page Counter Value You can check the total number of pages that the machine has printed by viewing the page counter in the Printer Status Window. Select the machine by clicking in the system tray. Select [Options] [Counter Information].
  • Page 195: Initializing Settings

    0JFC-03U Initializing Settings You can restore the machine's settings to the factory default settings. Initializing Preferences Settings Initializing System Management Settings Initializing Key and Certificate Settings Downloaded from ManualsPrinter.com Manuals...
  • Page 196: Initializing Preferences Settings

    0JFC-03W Initializing Preferences Settings You can initialize the settings of the Remote UI [Preferences] menu ( Setting Menu List) to return them to the factory default settings. Start the Remote UI and log on in System Manager Mode. Starting the Remote UI Click [Settings/Registration].
  • Page 197: Initializing System Management Settings

    0JFC-03X Initializing System Management Settings You can initialize the settings in the Remote UI [System Management Settings] menu ( Setting Menu List) to return them to the factory default settings. To initialize [Key and Certificate Settings] and [CA Certificate Settings] in [Security Settings], see Initializing Key and Certificate Settings.
  • Page 198 If you initialized the network settings, restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. Initializing by Using the Reset Button You can also use the reset button on the rear of the machine to initialize the system management settings. If you turn OFF the machine, and then turn ON the machine while pressing the reset button ( ) with an object such as a pen tip or thin pin, all of the settings in the [System Management Settings] menu (...
  • Page 199: Initializing Key And Certificate Settings

    0JFC-03Y Initializing Key and Certificate Settings You can restore the settings of key pairs (Key and certificate settings) and CA certificates to the factory default settings. Note that any key pairs that you have registered in the machine and any CA certificates (except the preinstalled CA certificates) will be deleted by the initialization.
  • Page 200 LINKS Configuring Settings for Key Pairs and Digital Certificates Downloaded from ManualsPrinter.com Manuals...
  • Page 201: Relocating The Machine

    0JFC-040 Relocating the Machine The machine is heavy. To avoid injury, be sure to follow the procedure below when moving the machine. Also be sure to read the safety instructions before you begin. Important Safety Instructions Turn OFF the machine and computer. When you turn OFF the machine, data that is waiting to be printed is deleted.
  • Page 202: Appendix

    0JFC-041 Appendix This chapter contains technical specifications of this machine, instructions on how to use the e-Manual, disclaimers, copyright information, and other information that you may need. Refer to it as required. Downloaded from ManualsPrinter.com Manuals...
  • Page 203: Feature Highlights

    0JFC-042 Feature Highlights Give the features that are described in this section a try. The features are grouped under four headings: "Going Green and Saving Money," "Improving Efficiency," and "So Much More." Downloaded from ManualsPrinter.com Manuals...
  • Page 204: Going Green And Saving Money

    0JFC-043 Going Green and Saving Money Print Multiple Pages on a Single Sheet When there are many pages in a document, the printout can be inconveniently bulky – hard to carry around and store, and also hard to read. But there is a solution. Print multiple pages onto one sheet! This allows you to save paper and make your documents slimmer and easier to handle.
  • Page 205: Improving Efficiency

    Save Time with Shortcuts When you have a number of documents to print, it would be convenient to print them all with one operation. Canon PageComposer allows you to combine multiple documents and print them all at once. It is an easy way to save time and work more efficiently.
  • Page 206 For more information about this function, see Combining and Printing Multiple Documents. Downloaded from ManualsPrinter.com Manuals...
  • Page 207: So Much More

    0JFC-045 So Much More Keep Your Printouts Private For personal information and sensitive documents that you want to keep private, you can print watermarks such as "CONFIDENTIAL" or "TOP SECRET." In addition to these standard watermarks, you can also design your own watermarks. For more information about this function, see Printing Watermarks.
  • Page 208 the middle. For more information about this function, see Printing Booklet. Automatically Collate Meeting Handouts When you print multiple copies of a multi-page document, you can use the collate function to print one copy after another with all of the pages in the correct order. This is convenient when preparing handouts for meetings or presentations. For more information about this function, see Collating Printouts by Page.
  • Page 209: Specifications

    0JFC-046 Specifications Due to continuing product enhancements, the specifications of this machine are subject to change without notice. Machine Specifications Wireless LAN Specifications Paper Downloaded from ManualsPrinter.com Manuals...
  • Page 210: Machine Specifications

    0JFC-047 Machine Specifications Hardware Specifications Software Specifications Hardware Specifications Type Desktop page printer Printing System Semiconductor laser + dry-type electrophotographic system Toner Fixing On-demand fixing system System Print Speed 1-sided printing: 25 pages/minute (Plain paper (60 to 90 2-sided printing: 15.4 pages/minute (7.7 sheets/minute) g/m²), A4 continuous printing) Warm-Up Time...
  • Page 211: Software Specifications

    Weight Consumables Toner cartridge (Canon Cartridge 726): Approx. 0.6 kg Print speed may be slower depending on the output resolution, paper size, paper type, paper orientation, and number of copies printed. May vary depending on conditions of use (installation environment, etc.).
  • Page 212: Wireless Lan Specifications

    0JFC-048 Wireless LAN Specifications Standards IEEE 802.11b/g/n Transmission Scheme DS-SS system, OFDM system Frequency Range 2,412 to 2,472 MHz IEEE 802.11b 1/2/5.5/11 Mbps IEEE 802.11g 6/9/12/18/24/36/48/54 Mbps IEEE 802.11n Data Transmission Rate SGI Invalidated 20 MHz: 6.5/13/19.5/26/39/52/58.5/65 Mbps SGI Validated 20 MHz: 7.2/14.4/21.7/28.9/43.3/57.8/72.2 Mbps SGI Invalidated 40 MHz: 13.5/27/40.5/81/108/121.5/135 Mbps...
  • Page 213: Paper

    0JFC-049 Paper Supported Paper Sizes Paper sizes that can be loaded in the multi-purpose tray and manual feed slot are listed below. A4 (210.0 mm x 297.0 mm) B5 (182.0 mm x 257.0 mm) A5 (148.5 mm x 210.0 mm) Legal (215.9 mm x 355.6 mm) Letter (215.9 mm x 279.4 mm) Executive (184.2 mm x 266.7 mm)
  • Page 214 The printable range is indicated in gray. Envelopes require a 10 mm margin on the top, bottom, left, and right. Downloaded from ManualsPrinter.com Manuals...
  • Page 215: Consumables

    Consumables The following is a guide to the estimated replacement time for the consumables used in this machine. Purchase consumables at your local authorized Canon dealer. Observe safety and health precautions when storing and handling consumables ( Consumables). Depending on the installation environment, printing paper size, or document type, you may need to replace consumables before the end of the estimated lifetime.
  • Page 216: Manuals Included With The Machine

    0JFC-04C Manuals Included with the Machine The manuals listed below are included with the machine. Refer to them as necessary. Read this manual first. It contains easy to understand explanations of everything you need to do to set up the machine, from removing the packing materials to configuring the settings. It also explains basic maintenance.
  • Page 217: Using The E-manual

    0JFC-04E Using the e-Manual The e-Manual is a manual that can be viewed on your computer. It describes all of the functions of the machine. You can search for information about what you want to do, or enter a keyword to quickly find the page you are looking for. You can use the e-Manual by installing it on your computer, or start the e-Manual directly from the CD-ROM/DVD-ROM.
  • Page 218: Installing The E-manual

    0JFC-04F Installing the e-Manual Install the e-Manual on your computer by using the CD-ROM/DVD-ROM that comes with the machine. Insert the User Software CD-ROM/DVD-ROM into the drive on the computer. Click [Custom Installation]. If the above screen does not appear Displaying the [CD-ROM/DVD-ROM Setup] Screen If [AutoPlay] is displayed, click [Run MInst.exe].
  • Page 219 If you want to change the installation destination, click [Browse] and select your desired location. The installation begins. Click [Exit]. Click [Next] [Exit]. Viewing the e-Manual Double-click the shortcut icon of the e-Manual on the desktop. Downloaded from ManualsPrinter.com Manuals...
  • Page 220 If a security warning message appears Click [Allow blocked content]. Viewing the e-Manual Directly from the CD-ROM/DVD-ROM Insert the User Software CD-ROM/DVD-ROM into the drive on the computer. If the [CD-ROM/DVD-ROM Setup] screen does not appear Displaying the [CD-ROM/DVD-ROM Setup] Screen If [AutoPlay] is displayed, click [Run MInst.exe].
  • Page 221: Uninstalling The E-manual

    0JFC-04H Uninstalling the e-Manual You can remove the e-Manual from the computer to restore the computer to the same state it was in before the e-Manual was installed. Insert the User Software CD-ROM/DVD-ROM into the drive on the computer. Click [Start Software Programs]. If the above screen does not appear Displaying the [CD-ROM/DVD-ROM Setup] Screen If [AutoPlay] is displayed, click [Run MInst.exe].
  • Page 222 Click [Back] [Exit]. Downloaded from ManualsPrinter.com Manuals...
  • Page 223: Screen Layout Of The E-manual

    The e-Manual is divided into different screens, and the content of each screen varies. Top Page This page appears when the e-Manual is started. Canon Click to return to the top page from any other page. [Contents] tab/[Search] tab Click to toggle the display between the [Contents] tab and [Search] tab.
  • Page 224 [Quick Help]/[Troubleshooting]/[Maintenance] Click to view how to solve problems or maintain the machine. [For Mac OS Users] Click to view precautions when using Mac OS. [Notice] Click to view important information you should know when using the machine. [Office Locations] Click to display contact information for any inquiries about the machine.
  • Page 225 The [Contents] tab can be widened and narrowed. [Expand All]/[Collapse All] Click [Expand All] to display all of the subsections of all topics. Click [Collapse All] to close all of the subsections of all the topics. Chapter icons Click a chapter icon to navigate to the top of the corresponding chapter. Topics Displays the topics of the selected chapter.
  • Page 226 Site Map This page displays the titles of all topics in the e-Manual. Chapter icons Click to jump to the table of contents of the selected chapter. Topic titles Displays titles and topics. Click a title to jump to the corresponding topic page. Click to return to the page top.
  • Page 227: Viewing The E-manual

    0JFC-04K Viewing the e-Manual Marks Cautions regarding safety, restrictions and cautions regarding the handling of the machine, useful tips, and other information are indicated using the marks below. Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly.
  • Page 228: Other

    0JFC-04L Other This section describes basic Windows operations and includes disclaimers, copyright information, and other information. Downloaded from ManualsPrinter.com Manuals...
  • Page 229: Basic Windows Operations

    0JFC-04R Basic Windows Operations Displaying [Computer] or [My Computer] Displaying the Printer Folder Enabling [Network discovery] Displaying Shared Printers in the Print Server Displaying the [CD-ROM/DVD-ROM Setup] Screen Printing a Test Page in Windows Checking the Bit Architecture Checking the Printer Port Checking Bidirectional Communication Checking the SSID to Which Your Computer Is Connected Displaying [Computer] or [My Computer]...
  • Page 230 Displaying Shared Printers in the Print Server Open [Windows Explorer] or [File Explorer]. Windows XP/Vista/7/Server 2003/Server 2008 [Start] select [All Programs] or [Programs] [Accessories] [Windows Explorer]. Windows 8/Server 2012 Right-click the lower-left corner of the screen select [File Explorer]. Select a print server from [Network] or [My Network Places]. To check a computer on the network, you may need to enable [Network discovery] ( Enabling [Network discovery]) or search for the computer on the network.
  • Page 231 In the [General] tab, click [Print Test Page]. Windows prints the test page. Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows, follow the procedure below to check. Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel].
  • Page 232 If you are using a network connection and have changed the machine's IP address If the [Description] of the selected port is [Canon MFNP Port], and the machine and the computer are on the same subnet, then the connection will be maintained. You do not need to add a new port. If it is [Standard TCP/IP Port], you need to add a new port.
  • Page 233 Display the printer folder. Displaying the Printer Folder Right-click the icon of the machine and click [Printer properties] or [Properties]. In the [Ports] tab, check that the [Enable bidirectional support] check box is selected. Checking the SSID to Which Your Computer Is Connected If your computer is connected to a wireless LAN network, click in the system tray to display the SSID of the connected wireless LAN router.
  • Page 234: For Mac Os Users

    Canon website when they become needed. Check the operating system of your computer and download the appropriate driver from the Canon website. For the driver installation procedure and how to operate the driver, see the "Printer Driver Guide for Macintosh."...
  • Page 235: Notice

    Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in parentheses ( ) may be registered instead. LBP6230dw (F166500) EMC requirements of EC Directive This equipment conforms with the essential EMC requirements of EC Directive. We declare that this product conforms with the EMC requirements of EC Directive at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 to 240 V, 50/60 Hz.
  • Page 236 International ENERGY STAR Program ® As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
  • Page 237 Hereby, CANON INC., declares that AW-NM383 is in compliance with the essential requirements and other English relevant provisions of Directive 1999/5/EC. Español Por medio de la presente CANON INC. declara que el AW-NM383 cumple con los requisitos esenciales y [Spanish] cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. &$121 ,1&...
  • Page 238 $:10  [Bulgarian] Íslenska Hér með lýsir CANON INC. því yfir að AW-NM383 sé í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru [Icelandic] í tilskipun 1999/5/EC. Norsk CANON INC. erklærer herved at utstyret AW-NM383 er i samsvar med de grunnleggende krav og øvrige [Norwegian] relevante krav i direktiv 1999/5/EF.
  • Page 239 The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
  • Page 240: Office Locations

    30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Park, Melville, NY 11747, U.S.A. CANON EUROPA N.V. Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.
  • Page 241 Downloaded from ManualsPrinter.com Manuals...
  • Page 242 Introduction System Requirements Installing Installing from the Supplied CD-ROM/DVD-ROM Installing after Downloading from the Canon Website Installing to Use WSD Setting Up a Print Server Configuring Settings on the Print Server Computer Installing Drivers via the Print Server (Client Settings)
  • Page 243: Introduction

    0K57-000 Introduction This Installation Guide mainly explains how to install a printer driver and how to set up a print server. System requirements for installation of printer drivers System Requirements Installing This section explains how to install a printer driver and how to set up the printer so that it is ready to print. Installing Setting Up a Print Server This section explains how to set up a print server on the network, and how to install printer drivers on client computers via the print...
  • Page 244: System Requirements

    Windows Server 2012 (64-bit version only) Windows Server 2012 R2 (64-bit version only) Computer A computer running one of the above operating systems For information about support for the latest operating systems and service packs, visit the Canon website (http://www.canon.com/). Downloaded from ManualsPrinter.com Manuals...
  • Page 245: Installing

    Installing after Downloading from the Canon Website The latest printer driver versions are available for downloading from the Canon website. Download a printer driver if, for example, the drivers on the CD-ROM/DVD-ROM do not support the operating system of your computer.
  • Page 246: Installing From The Supplied Cd-rom/dvd-rom

    0K57-003 Installing from the Supplied CD-ROM/DVD-ROM The order of operations in an Easy Installation is "Configure network settings" "Install the printer driver" "Install the e-Manual." If you are connecting the printer and a computer via wired LAN or wireless LAN, read the notes in Things to Check before Starting (Wired LAN) or Things to Check before Starting (Wireless LAN) before starting.
  • Page 247 Read the License Agreement and click [Yes] to agree. Configure the network settings. Wired LAN or Wireless LAN Connection Select [Wired LAN Connection] or [Wireless LAN Connection], and click [Next]. Follow the on-screen instructions to configure the network settings. If there is something you do not understand Click [Useful Tips] at the bottom left of the screen to display troubleshooting tips.
  • Page 248 If you are not sure how to make a LAN cable connection (wired LAN connection) See the "e-Manual" supplied with your printer for the connection method for the printer and router or cable connection troubleshooting. USB Connection Select [USB Connection], and click [Next]. Click [Next].
  • Page 249 If the [IPv6 Devices] tab is not displayed Return to the previous screen, and click [Detailed Settings] select [Standard TCP/IP Port]. If the printer that you want does not appear in [Printer List] Problems with the Wired LAN/Wireless LAN Connection Select the [Set Printer Information] check box, and click [Next].
  • Page 250 Select [USB Connection], and click [Next]. Click [Yes]. When the following screen appears, connect the computer and the printer with a USB cable Connecting via USB), and turn ON the printer. Installation of the printer driver starts. If installation does not start Problems with the USB Connection Install the e-Manual.
  • Page 251 The Product Extended Survey Program is a program to send basic information related to installation and usage of the printer to Canon every month for 10 years. It does not send any other information, including your personal information. You can uninstall the Product Extended Survey Program at any time.
  • Page 252 If the e-Manual has been installed correctly, a shortcut icon for the e-Manual will be displayed on the desktop. However, the icon is not displayed if you selected [Custom Installation]. If the icon is not displayed Uninstall the printer driver ( Uninstalling Printer Drivers) and repeat the setup from the beginning.
  • Page 253 Click [Next] [Exit]. Downloaded from ManualsPrinter.com Manuals...
  • Page 254: Installing After Downloading From The Canon Website

    0K57-004 Installing after Downloading from the Canon Website Install the printer driver after downloading the latest version from the Canon website. Log on to the computer with an administrator account. Download the printer driver from the Canon website (http://www.canon.com/). For more information about how to download the printer driver, see the driver download page for your printer.
  • Page 255 Select [Standard], select the [Reactivate Printers in the Sleep Mode and Search] check box, and click [Next]. If you are using the printer in an IPv6 environment, click [Detailed Settings] select [Standard TCP/IP Port] click [OK]. About [Detailed Settings] You can select the port type. [MFNP Port] (only for IPv4 environment) This is a port that enables automatic detection of the printer's IP address.
  • Page 256 Set the printer information as necessary, and click [Next]. [Printer Name] Change the printer name as necessary. [Set as Default] Select the check box if you want to use your printer as your default printer. [Use as Shared Printer] Select the check box if you want to share the printer (using the computer where you are performing the installation as a print server).
  • Page 257 When the following screen appears, connect the computer and the printer with a USB cable Connecting via USB), and turn ON the printer. Installation of the printer driver starts. If installation does not start Problems with the USB Connection Select the [Restart My Computer Now] check box, and click [Restart]. Checking the Results of the Installation If the printer driver has been installed correctly, an icon for the installed printer will be displayed in the printer folder ( Displaying...
  • Page 258: Installing To Use Wsd

    0K57-005 Installing to Use WSD If you are using Windows Vista/7/8/Server 2008/Server 2012, you can print by using the WSD (Web Services on Devices) protocol. If you want to use WSD, first install the printer driver and then add a network printer. Installing a Printer Driver Adding a Network Printer Installing a Printer Driver...
  • Page 259 Click [Browse]. Specify the folder where the printer driver is stored, select the Inf file, and click [Open]. Specify the folder where the printer driver is stored as follows. 32-bit operating system Specify [UFRII] [uk_eng] [32BIT] [Driver] folders of the CD-ROM/DVD-ROM or downloaded file. 64-bit operating system Specify [UFRII] [uk_eng]...
  • Page 260 Change the printer name as necessary, and click [Next]. The installation starts. Select [Do not share this printer], and click [Next]. If you want to share the printer, make sharing settings for the printer added with Adding a Network Printer. Configuring Settings on the Print Server Computer) Click [Finish].
  • Page 261 Adding a Network Printer Open the network folder. Windows Vista/Server 2008 [Start] select [Network]. Windows 7/Server 2008 R2 [Start] [Computer] select [Network]. Windows 8/Server 2012 Right-click the lower-left corner of the screen [File Explorer] select [Network]. Right-click the newly added printer icon, and click [Install]. Installation for using WSD is complete when an icon for the printer is added to the printer folder.
  • Page 262 Downloaded from ManualsPrinter.com Manuals...
  • Page 263: Setting Up A Print Server

    0K57-006 Setting Up a Print Server You can lessen the burden on computers that request printing services by setting up a print server. You can also use the print server to install printer drivers on other computers, so that users of those computers do not need to install the printer driver from the CD- ROM/DVD-ROM.
  • Page 264: Configuring Settings On The Print Server Computer

    0K57-007 Configuring Settings on the Print Server Computer Configure printer sharing settings on the computer that you want to use as the print server. The following procedure assumes that you have already installed the printer driver on the computer that you plan to use as the print server. If you have not installed the printer driver already, see Setting Up a Print Server during Printer Driver Installation.
  • Page 265 Insert the User Software CD-ROM/DVD-ROM into the drive on the computer. If you want to use printer drivers downloaded from the Canon website, download the additional drivers (printer drivers for processor versions that are different from that of the print server).
  • Page 266 Click [OK]. Setting Up a Print Server during Printer Driver Installation If you are using a printer connected by wired LAN or wireless LAN, you can set up a print server at the time when you install the printer driver. To set the computer onto which you are installing the print driver as a print server, select [Use as Shared Printer] in the [Printer Information] screen, which is displayed when you install the printer driver.
  • Page 267: Installing Drivers Via The Print Server (client Settings)

    0K57-008 Installing Drivers via the Print Server (Client Settings) You can use the print server to install printer drivers for a shared printer on other computers (clients) on the same network. Because the printer drivers are installed via the print server, users of the other computers do not need to use the printer's CD-ROM/DVD-ROM. Log on to the computer with an administrator account.
  • Page 268: Updating And Uninstalling

    0K57-009 Updating and Uninstalling This section explains how to update and uninstall printer drivers. It also explains how to uninstall the Product Extended Survey Program. Updating You can update installed printer drivers to the latest versions. Updating Uninstalling When you no longer need installed printer drivers or the Product Extended Survey Program, you can uninstall (delete) them. Uninstalling Downloaded from ManualsPrinter.com Manuals...
  • Page 269: Updating

    0K57-00A Updating Proceed as follows to download the latest printer driver from the Canon website and update the printer driver installed on your computer. Log on to the computer with an administrator account. Download the printer driver from the Canon website (http://www.canon.com/).
  • Page 270 Check the printer information in [Printer List for Driver Installation], and click [Start]. Updating of the printer driver starts. Select [Restart My Computer Now], and click [Restart]. Downloaded from ManualsPrinter.com Manuals...
  • Page 271: Uninstalling

    0K57-00C Uninstalling When you no longer need installed printer drivers or the Product Extended Survey Program, you can uninstall them to delete them from your computer. Uninstalling Printer Drivers Uninstalling the Product Extended Survey Program Uninstalling Printer Drivers Log on to the computer with an administrator account. Display [Programs and Features] or [Add or Remove Programs].
  • Page 272 Log on to the computer with an administrator account. Display [Programs and Features] or [Add or Remove Programs]. Displaying [Programs and Features] or [Add or Remove Programs] Select [Canon Laser Printer/Scanner/Fax Extended Survey Program], and click [Uninstall] or [Remove]. Downloaded from ManualsPrinter.com Manuals...
  • Page 273 Click [OK]. Downloaded from ManualsPrinter.com Manuals...
  • Page 274: Troubleshooting

    0K57-00E Troubleshooting If you encounter problems during installation of the printer driver, see the following sections before contacting Canon. Problems with the Wired LAN/Wireless LAN Connection Problems with the USB Connection Problems via the Print Server Problems with the Wired LAN/Wireless LAN Connection The printer that you want does not appear in [Printer List].
  • Page 275 Reset the wireless LAN settings. Configuring Wireless LAN Connection Settings When you need to manually set up the connection If the wireless router is set up as described below, enter the required information manually. The stealth function is enabled. ANY connection refusal is enabled. The WEP key number to use is set to a number from 2 to 4.
  • Page 276 Problems via the Print Server You cannot find the print server to connect to. Are the print server and computer connected correctly? Is the print server running? Do you have user rights to connect to the print server? If you are not sure, consult the print server's administrator. Is [Network discovery] enabled? (Windows Vista/7/8/Server 2008/Server 2012) Enabling [Network discovery] Downloaded from ManualsPrinter.com Manuals...
  • Page 277: Deleting The Usb Class Driver

    0K57-00F Deleting the USB Class Driver Delete the USB class driver when it is not possible to install the printer driver correctly when using a USB connection. Note that even if you delete the USB class driver, it will be installed again automatically when you connect the printer and your computer with a USB cable.
  • Page 278 LINKS Connecting via USB Downloaded from ManualsPrinter.com Manuals...
  • Page 279: Appendix

    0K57-00H Appendix The Appendix provides information you should know, such as how to connect the printer to your computer, how to use the Installation Guide, disclaimers, and copyright information. It also explains how to start the MF/LBP Network Setup Tool manually. See it as necessary.
  • Page 280: Connecting The Printer To A Computer

    0K57-00J Connecting the Printer to a Computer There are three ways to connect the printer to a computer: via wired LAN, via wireless LAN, and by using a USB cable. Select the connection method that best suits your communication environment and devices. Connecting via Wired LAN Connect the printer to a router via a LAN cable.
  • Page 281: Connecting Via Wired Lan

    0K57-011 Connecting via Wired LAN Connect the printer to a computer via a wired router. Use a LAN cable to connect the printer and the router. Things to Check before Starting (Wireless LAN) Configuring Wireless LAN Connection Settings Things to Check before Starting (Wired LAN) Have the computer and the router been connected correctly via a LAN cable? For more information, see the instruction manuals for the devices you are using, or contact the manufacturer.
  • Page 282 Follow the on-screen instructions to configure the wired LAN settings. If there is something you do not understand Click [Useful Tips] at the bottom left of the screen to display troubleshooting tips. If you are not sure how to make a LAN cable connection See the "e-Manual"...
  • Page 283: Connecting Via Wireless Lan

    0K57-00K Connecting via Wireless LAN Connect the printer to a computer via a wireless router. The printer and the router are connected wirelessly (via radio waves), so you do not need a LAN cable. To make wireless LAN settings, use the MF/LBP Network Setup Tool from your computer. Things to Check before Starting (Wireless LAN) Configuring Wireless LAN Connection Settings Things to Check before Starting (Wireless LAN)
  • Page 284 If there is something you do not understand Click [Useful Tips] at the bottom left of the screen to display troubleshooting tips. After switching the connection method from wired LAN to wireless LAN You need to uninstall the currently installed printer driver, and then reinstall it. Downloaded from ManualsPrinter.com Manuals...
  • Page 285: Connecting Via Usb

    0K57-00L Connecting via USB Connect the printer to a computer with a USB cable. Connect the flat connector of the USB cable ( ) to the computer, and connect the square connector ( ) to the printer. If your printer does not come with a USB cable, you will need to provide your own cable separately. Make sure that the USB cable you use has the following mark.
  • Page 286: Mf/lbp Network Setup Tool

    The Tool starts automatically when you install a printer driver from the User Software CD-ROM/DVD-ROM. If you want to start it alone manually, you can start it from the User Software CD-ROM/DVD-ROM or start it directly from a file downloaded from the Canon website.
  • Page 287 The MF/LBP Network Setup Tool is included among the files that you download to install a printer driver. Start by downloading the printer driver file, which contains the printer driver and associated files, from the Canon website (http://www.canon.com/). Unzip the downloaded file.
  • Page 288: Using The Installation Guide

    0K57-00S Using the Installation Guide The Installation Guide is a manual that can be viewed on your computer. It provides information about the installation of printer drivers. You can find pages quickly by searching for what you want to do or by entering keywords. How to Find the Topic You Are Looking For You can find the page you are looking for using the following three methods.
  • Page 289: Screen Configuration Of The Installation Guide

    The Installation Guide is divided into different screens, and the content of each screen varies. Top Page This page appears when the Installation Guide is started. Canon logo Click to return to the top page from any other page. [Contents] tab/[Search] tab Click to toggle the display between the [Contents] tab and [Search] tab.
  • Page 290 [Contents] Chapter icons and topic titles are displayed in this tab. The [Contents] tab can be widened and narrowed. [Expand All]/[Collapse All] Click [Expand All] to display all of the subsections of all topics. Click [Collapse All] to close all of the subsections of all the topics.
  • Page 291 [Enter keyword(s) here] Enter one or more keywords and click to display search results in a results list. You can enter a phrase to find pages that contain all of the words in the phrase. To find an exact phrase, enclose it in double quotation marks. [Search options] Click to specify search conditions such as the scope of the search and case sensitivity.
  • Page 292: Viewing The Installation Guide

    0K57-00W Viewing the Installation Guide Marks Restrictions and cautions regarding the handling of the printer, useful tips, and other information are indicated using the marks below. Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the printer correctly and avoid damage to the printer or property.
  • Page 293: Other

    0K57-00X Other This section describes basic Windows operations and includes disclaimers, copyright information, and other information. Downloaded from ManualsPrinter.com Manuals...
  • Page 294 0K57-00Y Basic Windows Operations Displaying the Printer Folder Enabling [Network discovery] Displaying the [CD-ROM/DVD-ROM Setup] Screen Checking the Bit Architecture Displaying [Programs and Features] or [Add or Remove Programs] Displaying [Device Manager] Displaying the Printer Folder Windows XP Professional/Server 2003 [Start] select [Printers and Faxes].
  • Page 295 If you are not sure whether your computer is running 32-bit or 64-bit Windows, follow the procedure below to check. Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel]. Windows 8/Server 2012 Right-click the lower-left corner of the screen select [Control Panel].
  • Page 296: Notice

    The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.

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