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Table of Contents

Troubleshooting

If you encounter problems during installation of the printer driver, see the following sections before contacting Canon.
Problems with the Wired LAN/Wireless LAN Connection
Problems with the USB Connection
Problems via the Print Server
Problems with the Wired LAN/Wireless LAN Connection
The printer that you want does not appear in [Printer List].
Click [Search Again] to search for the printer on the network.
The connection settings may not be set correctly. Use the MF/LBP Network Setup Tool to configure the connection settings.
MF/LBP Network Setup Tool
When you connect the printer to a computer via wireless LAN, check whether the printer is properly installed and ready to
connect to the network.
Cannot Connect to the Wireless LAN
Cannot Connect to the Wireless LAN
Check the status of your computer.
Check whether the printer is turned ON.
Check the installation site of the printer and the wireless router.
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Have the settings of the computer and the wireless router been completed?
Are the cables of the wireless router (including the power cord and LAN cable) correctly plugged in?
Is the wireless router turned ON?
If the problem persists even after checking the above:
Turn OFF all of the devices, and then turn them ON again.
Wait for a while, and try again to connect to the network.
If the printer is turned ON, turn it OFF, and then turn it back ON.
Is the printer too far from the wireless router?
Are there any obstacles such as walls between the printer and the wireless router?
Are there any appliances such as microwave ovens or digital cordless phones that emit radio waves near the
printer?
0K57-00E

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Table of Contents

Troubleshooting

   Also See for Canon LBP6230dw

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