No Keypad Input; Cook Door Open" Message When Door Is Closed - TurboChef encore Service Manual

non-fault Code Troubleshooting
This section provides troubleshooting tips for issues that may occur independently of an oven fault.
YES
replace the keypad. If
the problem persists,
replace the control board.
Enter Test Mode (page 19)
and observe the status indi-
cators when the door closes.
Do all three door switches
close in sequence (P, S, M)?
No
Check the door/door
hinge connection. Is
the door loose on the
hinge arms?
YES
Adjust/tighten the door
(page 24, section "Adjusting
the oven Door").
Troubleshooting:

no keypad Input

Press and hold the "i" key to reset the oven.
Does the keypad work now?
Is the keypad cable properly connected to the
control board?
Troubleshooting:

"Cook door Open" Message when door is Closed

Is "F4 MoNITor"
No
fault present?
YES
Adjust the door switch(es) to
allow the switch(es) to close
No
(page 25, section "Adjusting
the Primary, Secondary, and
Monitor Switches"). Is the
issue resolved?
No
YES
Is the wiring from the door
No
switches to control board oK?
YES
replace the door
switch(es).
No
Disconnect keypad and
reconnect to to ensure the
pins are making good contact.
refer to the F4: MoNITor
troubleshooting procedures on
page 40.
No
Correct wiring or replace
it if damaged.
43