Summary of Contents for PIONEERPOS StealthTouch M5
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If you need further assistance, use one of the following: Web: http://www.pioneerposftp.com (Download VGA, Network, Audio, Touch screen, & OPOS drivers. Obtain RMA Forms) Pioneer POS Support line: Call (909) 468-9757 Email: support@pionerpos.com Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 1...
Disclaimer Information in this document is subject to change without notice. PioneerPOS shall not be liable for technical or editorial errors in this document. This manual contains proprietary information which is protected by copyright. No parts of this document may be photocopied, reproduced, or translated to another language without prior written consent of Pioneer POS Solutions Inc.
Introduction PioneerPOS StealthTouch-M5/M7 system is a touch screen system that is a perfect fit for space-constrained applications such as restaurant, hospitality, information service, medical, and the likes. PioneerPOS manufactures All-in-One touch screen systems with built-in PC, as well as touch monitor with different sizes.
Front View System Power Indicator (M7) System Power Indicator (M5) Left View Right View Card Reader Port (Optional) Finger Print Reader Port Side USB (Optional) Slot Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 6...
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Output DC Cable Length: 1.8m Power LED : YES (blue) Power Input : AC 100-240V, 2A, 50-60Hz Power Output : DC Power 24V, 5.0A Max Power : 150W Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 7...
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Magnetic card reader, Track 1-2, Keyboard Wedge. Part Number: 46B-D21000 MSR (Magnetic Card Reader) and/or Fingerprint Reader Part Number: 46B-D21F01 Customer Display Integrated Rear Customer Display Part Number: 46B-RCRJ-XXX (XXX: Emulation) Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 8...
[Note] If there are optional screws at both sides of the base back cover, remove them. Route cables of peripherals to the front. Connect cables to respective ports. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 9...
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Installing card reader and/or finger print reader (optional) Remove 2 screws (see circles) to access port for Card/Finger Print reader. Connect cables(s) to respective port(s) Attached the reader to the main unit Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 10...
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Install the rear display to the unit, secure it with four M4 x 8mm Big-Cap Black (P/N: 10-S4008BB) screws. Connect the Ext DC Plug Power Cable 12V (P/N: 34-319-122155) to the Molex Connector of SATA & Molex 4-Pin Power Adapter (60CM) cable (P/N: 35-M5-319L60). Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 11...
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Connect the display’s cable to COM port. I/O Ports Install the I/O Panel Cover back and secure it with one Phillip M3 x 6 Big-Cap Black (P/N: 10-S3006BB) screws. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 12...
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Installing wall mount/VESA mount (optional, for VESA 75 Pole only) Package Overview: Wall Mount bracket [#16-M5-101] -----------1 pcs 2. 3x6, Black screw [10-S3006BB] -------------2 pcs 3. 4x8, Black screw [#10-S4008SB] -----------3 pcs Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 13...
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2.6.1 Wall mount 2.6.2 VESA 75 mount Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 14...
1-2 seconds until you hear a “beep” sound. [Note] Linearization is not needed for regular use. Picture: 4 point calibration screen Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 15...
In “Intel 82567M Gigabit Network Connection Properties”, you can check items such as: MAC Address, IP Address, Link Status. To perform Network Test and Diagnostic under the table “Link Speed”. Then, click on “Diagnostics”. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 16...
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You can also access “Intel PROSet Wireless Utility” by double clicking the “Intel PROSet Wireless Utility” task tray icon on the notification area on taskbar (see picture below). The icon gives us visual indication of the current wireless connection state. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 17...
Picture: RJ45 Male to DB9 Male adapter (P/N: 30-326F) Table: Pin assignment for RJ45 Male to DB9 Male adapter (P/N: 30-326F) RJ45 Male DB 9 Male Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 18...
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Jumper: MINI JUMPER 2P,2.0MM,F,SMT Pin 1 RI2# (default) [Note] Call PioneerPOS tech support at 909-468-9757 or email support@pioneerpos.com for detail info on how to make changes. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 19...
Chapter 6: Using Customer Display/Rear Display (optional, part number “46B-RCRJ”) Unless specified, standard Rear Display/Customer Display shipped from PioneerPOS is set to AEDEX protocol by default. Protocol/emulation supported Pioneer POS rear display/customer display supports a few different protocols. The supported protocols are: ...
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A new pop up window will show up. The new emulation is being written to the rear display. You may now verify the new emulation by viewing at the Rear Display. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 21...
[Note] Only authorized technician trained by PioneerPOS should repair this system. Damage due to servicing not authorized by PioneerPOS is not covered by your warranty. Do not try to repair at the component level such as Printed Circuit Board (PCB), LCD Panel Unit, Inverter board, or Power Supply unit because it may cause safety hazard.
Double-check the Boot Device Priority under Boot Option in BIOS setup utility. Double-check if connectors on hard-drive are connected properly. The system may be infected with a boot-sector virus. Run a virus check on the hard drive. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 23...
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Operating system not responding/solid Blue Screen with error message Problem description: Operating system not responding to touch. You may see a solid blue screen with error message sometimes. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 24...
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For example, if you are using Western Digital hard drive, you may use “Data Lifeguard Tools” available at Western Digital Support Website. Note: PioneerPOS uses Western Digital brand WD Blue series for HDD on Stealth series product. For problem on SSD, contact PioneerPOS Tech Support for troubleshooting process.
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Check for any dirt/dust accumulation on the side of the screen; otherwise re-adjust the touch screen panel. Make sure the active are around the touch panel is not pressed/touched by other objects. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 26...
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Check if the particular port is currently being used by other program/printer. Test the COM port with generic printer under Windows. Under Device Manager make sure there is no IRQ address conflict Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 27...
Refer to Chapter 8: Using Customer Display/Rear Display (Optional, Part Number “46-RxRJ” only) if you need to change the type of emulation on the Customer Display/Rear Display unit. Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 28...
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Bar Code Reader issue Problem Description: Barcode reader not working Make sure that keyboard terminator is connector to PS/2 connector located on I/O panel Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 29...
Section E: System Board description Chapter 10: System Board Layout Manual for StealthTouch M5-M7 with Core Pentium & Core i-Series Model v1.0 Page 30...
This section is written for TECHNICALLY QUALIFIED PERSONNEL ONLY. Modifying jumper setting to other than manufacturer default setting may result in damages of device. PioneerPOS will not be responsible for loss and damages on StealthTouch terminal and any other devices due to user modification. Call 909-468-9757 or email support@pioneerpos.com...
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This section is written for TECHNICALLY QUALIFIED PERSONNEL ONLY. Modifying jumper setting to other than manufacturer default setting may result in damages of device. PioneerPOS will not be responsible for loss and damages on StealthTouch terminal and any other devices due to user modification. Call 909-468-9757 or email support@pioneerpos.com...
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This section is written for TECHNICALLY QUALIFIED PERSONNEL ONLY. Modifying jumper setting to other than manufacturer default setting may result in damages of device. PioneerPOS will not be responsible for loss and damages on StealthTouch terminal and any other devices due to user modification. Call 909-468-9757 or email support@pioneerpos.com...