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User Manual
StealthTouch-M5 with
Dual Core/Core 2 Duo Models
For StealthTouch-M5 system with Part Number:
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If you need further assistance, use one of the following:
Website:
http://www.pioneerpos.com
(Download VGA, Network, Audio, Touch screen, & OPOS drivers. Obtain RMA Forms)
Pioneer POS Support line:
Call (909) 468-9757 Ext. 172
Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2
Page 1

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Summary of Contents for PIONEERPOS StealthTouch-M5

  • Page 1 If you need further assistance, use one of the following: Website: http://www.pioneerpos.com (Download VGA, Network, Audio, Touch screen, & OPOS drivers. Obtain RMA Forms) Pioneer POS Support line: Call (909) 468-9757 Ext. 172 Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 1...
  • Page 2: Important Note

    "PQ.." Disclaimer Information in this document is subject to change without notice. PioneerPOS shall not be liable for technical or editorial errors in this document. This manual contains proprietary information which is protected by copyright. No parts of this document may be photocopied, reproduced, or translated to another language without prior written consent of PioneerPOS Solutions Inc.
  • Page 3 Section E: System Board description Chapter 10: System Board Layout [page 31] Chapter 11: System Board Jumper Settings [page 32] Chapter 12: System Board Connectors [page 33] Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 3...
  • Page 4: About This Guide

    Introduction PioneerPOS StealthTouch-M5 system is a touch screen system that is a perfect fit for space-constrained applications such as restaurant, hospitality, information service, medical, and the likes. PioneerPOS manufactures All-in-One touch screen systems with built-in PC, as well as touch monitor with different sizes.
  • Page 5: System Specification

    Integrated Add-ons Magnetic stripe or Barcode slot reader Fingerprint /Biometric reader (DigitalPersona) Rear customer display or 10" LCD Barcode scanner (omni-directional) Proximity RFID reader Privacy Filter Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 5...
  • Page 6: Section A: Getting Started With Stealthtouch-M5 System

    Card Reader Port (Optional) Finger Print Reader Port Side USB (Optional) Slot I/O Panel View I/O Ports On / Off Speaker Switch (Optional) CD-RW / DVD-RW (Optional) Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 6...
  • Page 7 : AC 100-240V, 2A, 50-60Hz Power Output : DC Power 24V, 5.0A Max Power : 120W Power Power Supply Unit Supply Unit LED Light LED Light Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 7...
  • Page 8: Chapter 2: Setting Up Pioneerpos System

    [Caution] Do not plug in the unit directly into a wall outlet. Lightning or power surge may damage the system. Always connect the power through a surge protector or uninterruptible power supply (UPS) unit. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 8...
  • Page 9 Route cables of peripherals to the front. Connect cables to respective ports. I/O Ports Install I/O Panel Cover and Base Back Cover. Press Power Switch to turn on the system. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 9...
  • Page 10: Connecting Network

    Connecting network The LAN network port is located on the I/O Panel. StealthTouch-M5 also comes with optional build-in wireless LAN. Installing card reader and/or finger print reader (optional) Remove 2 screws (see circles) to access port for Card/Finger Print reader.
  • Page 11 Connect the Ext DC Plug Power Cable 12V (P/N: 34-319-122155) to the Molex Connector of SATA & Molex 4-Pin Power Adapter (60CM) cable (P/N: 35-M5-319L60). Connect the Ext DC Plug Power Cable 12V (P/N: 34-319-122155) to the connector on the Rear Display unit. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 11...
  • Page 12 Install the I/O Panel Cover back and secure it with one Phillip M3 x 6 Big-Cap Black (P/N: 10-S3006BB) screws. Cut the cable slot on back cover (see arrow). Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 12...
  • Page 13 Installing wall mount/VESA mount (optional, for VESA 75 Pole only) Package Overview: Wall Mount bracket [#16-M5-101] -----------1 pcs 2. 3x6, Black screw [10-S3006BB] -------------2 pcs 3. 4x8, Black screw [#10-S4008SB] -----------3 pcs 2.6.1 Wall mount Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 13...
  • Page 14 2.6.2 VESA 75 mount Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 14...
  • Page 15: Section B: Using Stealthtouch-M5 System

    1-2 seconds until you hear a “beep” sound. [Note] Linearization is not needed for regular use. Picture: 4 point calibration screen Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 15...
  • Page 16: Chapter 4: Network

    Wired network Standard StealthTouch-M5 comes with on-board Intel Network controller. For regular network usage, you just need to plug in the network cable and it should work. In case you need to check your network setting, you can follow the instruction below: Start ->...
  • Page 17: Wireless Network

    You can also access “Intel PROSet Wireless Utility” by double clicking the “Intel PROSet Wireless Utility” task tray icon on the notification area on taskbar (see picture below). The icon gives us visual indication of the current wireless connection state. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 17...
  • Page 18: Chapter 5: Serial Port (Rs232, Com Ports)

    Chapter 5: Serial port (RS232, COM ports) Serial port location and pin assignment StealthTouch-M5 comes with four RS232 Serial port on I/O Panel. The serial ports are using 8-Pin RJ45 connector. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2...
  • Page 19 Picture: RJ45 Male to DB9 Male adapter (P/N: 30-326F) Table: Pin assignment for RJ45 Male to DB9 Male adapter (P/N: 30-326F) RJ45 Male DB 9 Male Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 19...
  • Page 20 [Warning] If you set COM Port 2 with power, remember to put a warning label on the I/O Panel so that users will not plug in other devices to that port. JP14: COM2 Power Select JP14 DCD PIN JP14 RI PIN +12V +12V 8-10 Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 20...
  • Page 21: Section C: Using Stealthtouch-M5 Accessories

    Chapter 6: Using Customer Display/Rear Display (optional, part number “46-RORJ” or “46-RARJ” only) Unless specified, standard Rear Display/Customer Display shipped from PioneerPOS is set to AEDEX protocol by default. Protocol/emulation supported Pioneer POS rear display/customer display supports a few different protocols. The supported protocols are:...
  • Page 22 A new pop up window will show up. The new emulation is being written to the rear display. You may now verify the new emulation by viewing at the Rear Display. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 22...
  • Page 23: Section D: Solving Problems

    [Note] Only authorized technician trained by PioneerPOS should repair this system. Damage due to servicing not authorized by PioneerPOS is not covered by your warranty. Do not try to repair at the component level such as Printed Circuit Board (PCB), LCD Panel Unit, Inverter board, or Power Supply unit because it may cause safety hazard.
  • Page 24: Chapter 8: Stealthtouch-M5 System Problems

    Double-check the Boot Device Priority under Boot Option in BIOS setup utility. Double-check if connectors on hard-drive are connected properly. The system may be infected with a boot-sector virus. Run a virus check on the hard drive. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 24...
  • Page 25 Operating system not responding/solid Blue Screen with error message Problem description: Operating system not responding to touch. You may see a solid blue screen with error message sometimes. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 25...
  • Page 26 Fujitsu: Windows Diagnostic Tool/DOS Diagnostic Tool http://www.fujitsu.com/us/services/computing/storage/hdd/support/utilities.html If you found bad sector on the hard drive, please contact PioneerPOS Technical Support for replacement of hard drive with correct technical spec. Touch panel: Touch position is not accurate Problem description: Touch position is not accurate.
  • Page 27 Make sure the active are around the touch panel is not pressed/touched by other objects. 8.10 Touch panel: Touch panel not responding to finger after updating Windows to Service Pack 3 (SP3) Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 27...
  • Page 28 You may detect this problem by removing MSR and then put 2 jumpers to the top 4 pin. Please contact PioneeerPOS Technical Support if you have a defective MSR. Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 28...
  • Page 29 Check if the particular port is being used by other program (make sure that no two printers are using the same port). 8.16 Built-in speaker issue Problem description: No sound from built-in speaker Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 29...
  • Page 30: Chapter 9: Stealthtouch-M5 Accessories Problems

    Customer Display/Rear Display unit. Bar Code Reader issue Problem Description: Barcode reader not working Make sure that keyboard terminator is connector to PS/2 connector located on I/O panel Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 30...
  • Page 31: Section E: System Board Description

    Section E: System Board description Chapter 10: System Board Layout Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 31...
  • Page 32: Chapter 11: System Board Jumper Settings

    JP17: Boot Device Select for Display Panel Type Open Open LCD+CRT Open Short Short Open Short Short CRT+HDMI JP18: Brightness Control Logic Select JP18 CCFL backlight Inverter(Default) LED backlight Inverter Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 32...
  • Page 33: Chapter 12: System Board Connectors

    J1/J5 DDR2 RAM slot SYSFAN1 System Fan Connector CPUFAN1 CPU Fan Connector VGA Port CN1: Inverter Connector for LVDS1 Description Description +12V +12V Adjust H:ON L:OFF Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 33...
  • Page 34 CN5, CN6: Digital I/O for Cash Drawer Description Description +24V Digital Input Door Open CN7: Serial Port 1,2(RS-232 Level, 3F8/IRQ4,2F8/IRQ3) Serial Port 1(Down) Serial Port 2(UP) Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 34...
  • Page 35 LVDS B2- LVDS B1+ LVDS B1- LVDS B0+ LVDS B0- LCD Power LCD Power LCD Power KB1: Keyboard MS Data MS Clock KB Data KB Clock Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 35...
  • Page 36 COM5: Serial Port 5(RS-232 Level, 2F0/IRQ11) Description Description COM6: Serial Port 6(TTL Level, 2E0/IRQ10) Description Description SPK1: Speaker Output Right SPK2: Speaker Output Left USB1 (Pin header) DATA+ DATA- Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 36...
  • Page 37 POWERUSB1: USB Ports & +12V Power USB2: USB Port & +24V Power J1/J5: DDR2 DRAM Slot SYSFAN1: System Fan Connector CPUFAN1: CPU Fan Connector P1: VGA Port(Eternal) Manual for StealthTouch-M5 with Dual Core & Core 2 Duo Model v1.2 Page 37...

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