Table of Contents
Related Manuals for PIONEERPOS CYPRUS
Summary of Contents for PIONEERPOS CYPRUS
- Page 1 User Manual CYPRUS Atom Dual Core model For further assistance, contact us: : 909-468-9757 option 2 : www.pioneerpos.com Email : support@pioneerpos.com Drivers : http://www.pioneerposftp.com Manual for CYPRUS (V1.0) (Atom Dual Core) Page 1...
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Page 2: Important Note
GCxxxxxxxxxx Disclaimer Information in this document is subject to change without notice. PioneerPOS shall not be liable for technical or editorial errors in this document. This manual contains proprietary information which is protected by copyright. No parts of this document may be photocopied, reproduced, or translated to another language without prior written consent of Pioneer POS Solutions Inc. -
Page 3: Table Of Contents
Chapter 9: Troubleshooting Accessories.......................... 25 Section E: System Board description ..........................26 Chapter 10: System board layout ............................. 26 Chapter 11: System Board jumper settings ........................27 Chapter 12: System Board Connectors ..........................29 Manual for CYPRUS (V1.0) (Atom Dual Core) Page 3... -
Page 4: Introduction
Introduction PioneerPOS CYPRUS terminal is an AIO touch screen computer system that is perfect fit for space-constrained applications such as restaurant, hospitality, information service, medical, and the likes. PioneerPOS manufactures All-in- One touch screen systems with built-in PC, as well as touch monitor with different sizes. -
Page 5: System Specification
Agency Approvals FCC A, CE Integrated Add-ons Magnetic stripe or Barcode slot reader Fingerprint /Biometric reader (DigitalPersona) Rear customer display or 10" LCD Barcode scanner (omni-directional) Proximity RFID reader Privacy Filter Manual for CYPRUS (V1.0) (Atom Dual Core) Page 5... -
Page 6: Section A: Getting Started
Section A: Getting started Chapter 1: Terminal overview, communication ports, and peripherals Terminal overview Manual for CYPRUS (V1.0) (Atom Dual Core) Page 6... - Page 7 Communication ports Manual for CYPRUS (V1.0) (Atom Dual Core) Page 7...
- Page 8 4G-B1-DS457DLU1 (Driver’s license parsing) 4G-B1-DS457SRU1 (Short range) Customer Display (2x20 VFD Line display) Wall-mounting Plate Part number: 46B-RCRJ-XXX Part number: 1GB-WALL01 (XXX: Emulation type, call support for part number) Image not available Manual for CYPRUS (V1.0) (Atom Dual Core) Page 8...
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Page 9: Chapter 2: Setting Up Terminal
Chapter 2: Setting up Terminal Standard base model Manual for CYPRUS (V1.0) (Atom Dual Core) Page 9... - Page 10 V-base model Manual for CYPRUS (V1.0) (Atom Dual Core) Page 10...
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Page 11: Section B: Using Touchscreen Terminal
Windows 8.1 based operating environment. Calibration on Windows 7 or POS Ready 7 Cyprus’s Touch Screen can be operated with finger or soft stylus. If you have re-installed the driver software, you need to open TouchKit to re-calibrate the touch screen: Go to Start ->... -
Page 12: Chapter 4: Network
Wired network Standard Cyprus comes with on-board Intel Network controller. For regular network usage, you just need to plug in the network cable and it should work. In case you need to check your network setting, you can follow the instruction below: Start ->... - Page 13 Wireless network 4.2.1 For system installed with Intel MiniPCI/MiniPCI-E wireless card Go to Start -> Program -> Intel PROset Wireless. Click on “Intel PROset Wireless” to setup wireless utility. Manual for CYPRUS (V1.0) (Atom Dual Core) Page 13...
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Page 14: Chapter 5: Serial Port (Rs232, Com Ports)
Chapter 5: Serial port (RS232, COM ports) Serial port location and pin assignment Cyprus comes with four RS232 Serial port on I/O Panel. The serial ports are using 8-Pin RJ45 connector. Picture: Serial Port (RS232) location highlighted in RED rectangular box. - Page 15 COM 2 JP14 COM 2 DCD PIN RI PIN +12V +12V 8-10 [Note] The setting only affects COM2 port on I/O Panel. It does not affect internal I-COM2 Port on the motherboard. Manual for CYPRUS (V1.0) (Atom Dual Core) Page 15...
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Page 16: Section C: Using Accessories
Chapter 6: Using Customer Display/Rear Display (optional, part number: 46B-RCRJ-XXX) Unless specified, standard Rear Display/Customer Display shipped from PioneerPOS is set to AEDEX protocol by default. Protocol/emulation supported Pioneer POS rear display/customer display supports a few different protocols. The supported protocols are: ... - Page 17 A new pop up window will show up. The new emulation is being written to the rear display. You may now verify the new emulation by viewing at the Rear Display. Manual for CYPRUS (V1.0) (Atom Dual Core) Page 17...
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Page 18: Section D: Solving Problems
[Note] Only authorized technician trained by PioneerPOS should repair this system. Damage due to servicing not authorized by PioneerPOS is not covered by your warranty. Do not try to repair at the component level such as Printed Circuit Board (PCB), LCD Panel Unit, Inverter board, or Power Supply unit because it may cause safety hazard. -
Page 19: Chapter 8: Common Problems
You may also check if hard drive is detected by pressing F11 when the system is booting up. Make sure that the main hard drive is shown in "Select Boot Device" screen. If hard drive is detected, please try reinstalling or re- imaging O/S to the hard drive. Manual for CYPRUS (V1.0) (Atom Dual Core) Page 19... - Page 20 Select the program that is not responding. Click “End Task”. Please understand that when a program stops responding, any work that has not been saved will may be lost when we end a program using task manager. Manual for CYPRUS (V1.0) (Atom Dual Core) Page 20...
- Page 21 For example, if you are using Western Digital hard drive, you may use “Data Lifeguard Tools” available at Western Digital Support Website. Note: PioneerPOS uses Western Digital brand WD Blue series for HDD on Cyprus series product. For problem on SSD, contact PioneerPOS Tech Support for troubleshooting process.
- Page 22 Touch panel: Touch position is not accurate Problem description: Touch position is not accurate. Note: Only applicable to Resistive type panel. For PCAP (capacitive), contact PioneerPOS CustomerONE team. If touch position is not accurate, then try launch Touckit utility to re-calibrate by following the steps below: Go to Start ->...
- Page 23 Problem description: The cursor on Windows is not activated by finger touch. Note: Only applicable to Resistive type panel. For PCAP, contact PioneerPOS tech support. Try to use a keyboard/mouse to test if the system has lockup problem (system stops responding). If you are able to use keyboard/mouse to move the cursor, go to step 2.
- Page 24 Be sure that the volume is turned up and that the volume control is not set to "mute". Built-in speaker is optional. Check the part number on the FCC label on your system to see if your system is configured with built-in speaker. Try to re-install sound driver. Manual for CYPRUS (V1.0) (Atom Dual Core) Page 24...
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Page 25: Chapter 9: Troubleshooting Accessories
Refer to Chapter 8: Using Customer Display/Rear Display if you need to change the type of emulation on the Customer Display/Rear Display unit. Bar Code Reader issue Problem Description: Barcode reader not working Make sure that keyboard terminator is connector to PS/2 connector located on I/O panel. Manual for CYPRUS (V1.0) (Atom Dual Core) Page 25... -
Page 26: Section E: System Board Description
Section E: System Board description Chapter 10: System board layout Manual for CYPRUS (V1.0) (Atom Dual Core) Page 26... -
Page 27: Chapter 11: System Board Jumper Settings
Damages due to customer modification will VOID factory warranty on motherboard and CYPRUS terminal. PioneerPOS will not be responsible for loss and damages on Cyprus terminal and any other devices due to user modification. Call 909-468-9757 option 2 or email support@pioneerpos.com for help. - Page 28 PS/2 for MSR None PS/2 MSR plugged By pass PS/2 keyboard signal if MSR is not plugged. (Default) (Note: Need short-plug on pin-1&-2 and pin-3&-4 if MSR device is not connected) Manual for CYPRUS (V1.0) (Atom Dual Core) Page 28...
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Page 29: Chapter 12: System Board Connectors
INV_BL_CTRL ON/OFF LCD_ON/OFF CN3: Side USB Header, Reset, Inverter Adj, and Power/HDD LED Name Signal Name Signal High +V5S (1K) USB VCC +V5DUAL Adjust LVDS_BL_CTRL DATA- USB_P6- GND (1K) DATA+ USB_P6+ Manual for CYPRUS (V1.0) (Atom Dual Core) Page 29... - Page 30 Signal MIC-L MIC2_L_L MIC-R MIC2_L_R PRESENCE# LINE-R LINE2_L_R MIC-JD- MIC2-JD RETURN JD-SEND (KEY) LINE-L LINE2_L_L LINE-JD- LINE2-JD RETURN COM5 : Internal COM 5 (RS-232 Level) Name Signal Name Signal NDCDE NDSRE Manual for CYPRUS (V1.0) (Atom Dual Core) Page 30...
- Page 31 Signal +V5S +12V +V12S J6: ATX 2X2 R/A connector Pin Name Signal +V5S +12V +V12S JLPC1: Debug Header Name Signal Name Signal +V3.3S LPC_AD3 RESET# PLTRST# LPC_AD1 LPC_AD2 FRAME# LPC_FRAME# LPC_AD0 Manual for CYPRUS (V1.0) (Atom Dual Core) Page 31...
- Page 32 B_DATA3+ N/A Note: Must check this pin is GND or VDD before plug and older version LVDS cable. JSP1: SPI Header Signal Name Signal Name VCC3 SPI_CS# SPI_CLK SPI_MISO SPI_MOSI HOLD# Manual for CYPRUS (V1.0) (Atom Dual Core) Page 32...
- Page 33 LPT1: Parallel Port Header Name Signal Name Signal STB# LPT_STB# LPT_PD0 LPT_PD1 LPT_PD2 LPT_PD3 LPT_PD4 LPT_PD5 LPT_PD6 LPT_PD7 ACK# LPT_ACK BUSY LPT_BUSY LPT_PE SLCT LPT_SLCT AFD# LPT_AFD ERR# LPT_ERR# INIT# LPT_INIT SLIN# LPT_SLIN# (Key) Manual for CYPRUS (V1.0) (Atom Dual Core) Page 33...
- Page 34 +V12S 12V GND GND POWERUSB2: +24 V USB port Name Signal Name Signal VCC USB +V5 DUAL 24V GND GND DATA- USB_P1- 24V_1 +V24S DATA+ USB_P1+ 24V_2 +V24S 24V GND GND Manual for CYPRUS (V1.0) (Atom Dual Core) Page 34...
- Page 35 Ground Transmit diff data - positive Transmit diff data - negative Ground Receive diff data - negative Receive diff data - positive Ground SPK1: Speaker Output header-L Signal Name SPK_L+ SPK_L- Manual for CYPRUS (V1.0) (Atom Dual Core) Page 35...
- Page 36 +V5DUAL MDI0P DATA- USB_P3- MDI0N DATA+ USB_P3+ MDI1P MDI1N TD3+ MDI2P TD3- MDI2N VGA1: Internal connector Name Signal Name Signal VGA_RED Green VGA_GREEN Blue VGA_BLUE DETECT T_VGA1 HSYNC VGA_HSYNC VSYNC VGA_VSYNC Manual for CYPRUS (V1.0) (Atom Dual Core) Page 36...
- Page 37 VGA2: VGA Port Name Signal Name Signal VGA_RED Green VGA_GREEN Blue VGA_BLUE POWER +5V_VGA Data VGA_DDAT HSYNC VGA_HSYNC VSYNC VGA_VSYNC VGA_DCLK [End of document] Manual for CYPRUS (V1.0) (Atom Dual Core) Page 37...