Troubleshooting Your Interactive Pen - Dell S500 User Manual

Troubleshooting your Interactive Pen

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Problem
Cannot use the Pen or cannot
connect the Pen
The LED does not work.
The Amber LED is
continuously lit
The Green LED is
continuously lit, but the
cursor does not move, and the
projector screen displays
"USB connection is not
detected".
112 Troubleshooting Your Projector
Downloaded From projector-manual.com DELL Manuals
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Possible Solution
• Check if the input source is PC (VGA,
HDMI, Wireless and LAN source)
• Check if the Interactive function is turned
On. (Menu -> Advanced Settings ->
Interactive Settings -> Interactive)
• Check if the Connection option is set
correctly. (Menu -> Advanced Settings ->
Interactive Settings -> Connection)
• When using Wireless or LAN connection,
and the Pen does not work,check if the
Wireless and Network function is turned
On.
1 Menu -> Advanced Settings ->
Wireless/Network Settings -> Network
2 Menu -> Advanced Settings ->
Wireless/Network Settings -> Wireless
Settings
• When using Wireless or LAN connection,
check if Dell Wireless Application Software
is connected. (Only support full screen
mode output).
• Check if Photo sensor is facing towards the
screen.
• Push any key to wake up (except Nib
button).
Check if the battery is not depleted.
The battery is low, charging the Interactive
Pen battery.
Check if the Mini USB is connected.