DeDietrich TWH 200E Installation, User And Service Manual
DeDietrich TWH 200E Installation, User And Service Manual

DeDietrich TWH 200E Installation, User And Service Manual

Thermodynamic water heater
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KALIKO
Thermodynamic water heater
TWH 200E
TWH 300E
TWH 300EH
300026515-001-01
C003182-B
Installation, User
and Service
Manual
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Summary of Contents for DeDietrich TWH 200E

  • Page 1 Export KALIKO Thermodynamic water heater TWH 200E TWH 300E TWH 300EH Installation, User and Service Manual C003182-B 300026515-001-01...
  • Page 2: Table Of Contents

    Contents Introduction ....................6 Symbols used ............6 Abbreviations ............6 General ..............7 1.3.1 Manufacturer's liability ..........7 1.3.2 Installer's liability .............7 1.3.3 User's liability ............7 Homologations ............8 1.4.1 Certifications ............8 1.4.2 Directive 97/23/EC ..........8 1.4.3 Factory test .............8 Safety instructions and recommendations ..........9 Safety instructions ..........9 Recommendations ..........9 Safety data sheet: R-134a refrigerant ....10...
  • Page 3 Contents Installation ....................17 Regulations governing installation ....17 Package list ............17 4.2.1 Standard delivery ..........17 4.2.2 Accessories ............17 Storage and transport ........18 4.3.1 Transport ...............18 Choice of the location ........19 4.4.1 Data plate ..............19 4.4.2 Location of the appliance ........19 4.4.3 Main dimensions ...........22 Positioning the appliance ........24 4.5.1...
  • Page 4 Check points before commissioning ....42 Putting the appliance into operation ....43 5.3.1 Commissioning ............43 Checks and adjustments after commissioning ...........43 Reading out measured values ......44 5.5.1 Temperature sensors ..........44 5.5.2 Counters ..............44 Changing the settings ........45 5.6.1 Choosing the operating mode .......45 5.6.2 Programming an extended absence (Vacation) ..............45...
  • Page 5 Contents Accessing the bottom inspection trap .....54 Maintenance form ..........55 Troubleshooting ..................56 Messages (Code type bxx or Exx) .....56 Message and error history .........59 Spare parts ....................60 General ..............60 Spare parts ............60 9.2.1 Heat pump .............61 9.2.2 DHW tank ..............62 Warranty ....................64 10.1 General ..............64 10.2 Warranty terms ...........64...
  • Page 6 26/06/2012 - 300026515-001-01...
  • Page 7: Introduction

    TWH 200E TWH 300E TWH 300EH 1. Introduction Introduction Symbols used In these instructions, various danger levels are employed to draw the user's attention to particular information. In so doing, we wish to safeguard the user's safety, obviate hazards and guarantee correct operation of the appliance.
  • Page 8: General

    1. Introduction TWH 200E TWH 300E TWH 300EH General 1.3.1. Manufacturer's liability Our products are manufactured in compliance with the requirements of the various applicable European Directives. They are therefore delivered with [ marking and all relevant documentation. In the interest of customers, we are continuously endeavouring to make improvements in product quality.
  • Page 9: Homologations

    TWH 200E TWH 300E TWH 300EH 1. Introduction This appliance is not intended to be used by persons (including children) whose physcial, sensory or mental capacity is impaired or persons with no experience or knowledge, unless they have the benefit, through the intermediary of a person responsible for their safety, of supervision or prior instructions regarding use of the appliance.
  • Page 10: Safety Instructions And Recommendations

    2. Safety instructions and recommendations TWH 200E TWH 300E TWH 300EH Safety instructions and recommendations Safety instructions DANGER If smoke is released or in case of refrigerant leak: Do not use a naked flame, do not smoke, do not operate electrical contacts or switches ( doorbell, light, motor, lift, etc..).
  • Page 11: Safety Data Sheet: R-134A Refrigerant

    TWH 200E TWH 300E TWH 300EH 2. Safety instructions and recommendations Safety data sheet: R-134a refrigerant 2.3.1. Product identification 4 Product name: R-134a 2.3.2. Hazard identification 4 Effects harmful to health: - The vapours are heavier than air and may lead to asphyxia owing to reduced oxygen levels.
  • Page 12: In The Event Of Accidental Spillage

    2. Safety instructions and recommendations TWH 200E TWH 300E TWH 300EH 4 Inappropriate extinguishing agents: None to our knowledge. In the event of fire nearby, use the appropriate extinguishing agents. 4 Specific hazards: - Rise in pressure. In the presence of air, an inflammable mixture may form under...
  • Page 13: Considerations On Disposal

    TWH 200E TWH 300E TWH 300EH 2. Safety instructions and recommendations 2.3.9. Considerations on disposal 4 Product waste: Consult the manufacturer or the supplier for information on recovery or recycling. 4 Soiled packaging: Reuse or recycle after decontamination. Destroy in authorised installations.
  • Page 14: Technical Description

    3. Technical description TWH 200E TWH 300E TWH 300EH Technical description General description The DHW tanks in the TWH range have the following characteristics: 4 Floor-standing thermodynamic storage DHW tank 4 Thermodynamic unit extracting energy from unheated ambient air or outside air...
  • Page 15: Main Parts

    TWH 200E TWH 300E TWH 300EH 3. Technical description Main parts Evaporator Expansion valve Solenoid valve for defrosting Regulation temperature sensor Impressed current anode Safety thermostat Steatite electrical resistor temperature sensor Air conduits Low pressure (LP) pressure switch Compressor Ventilation grid...
  • Page 16: Technical Specifications

    3. Technical description TWH 200E TWH 300E TWH 300EH The refrigerant is depressurised in the thermostatic expansion valve and is cooled. The refrigerant can again extract the heat contained in the inlet air into the evaporator. Compressor Low pressure (LP) pressure switch...
  • Page 17: Heating Time Of The Dhw Tank Depending On The Air Temperature

    TWH 200E TWH 300E TWH 300EH 3. Technical description Model TWH 300 E TWH 300 EH TWH 200 E litres per hour 955.6 (3) (4) Continuous output DT = 35 K l/10 mm Flow rate over 10 minutes with DT = 30 K Hours Heating time (15-51 °C)
  • Page 18: Installation

    4. Installation TWH 200E TWH 300E TWH 300EH Installation Regulations governing installation CAUTION Installation and maintenance of the appliance must be done by a qualified professional in accordance with prevailing statutory texts and codes of practice. Package list 4.2.1. Standard delivery...
  • Page 19: Storage And Transport

    TWH 200E TWH 300E TWH 300EH 4. Installation Storage and transport CAUTION Have 2 people on hand. Use a 3-wheel hand truck. Handle the appliance with gloves. The appliance cover cannot be used for transport operations. The cover is not capable of withstanding heavy weights.
  • Page 20: Choice Of The Location

    4. Installation TWH 200E TWH 300E TWH 300EH Choice of the location 4.4.1. Data plate 4 The rating plate must be accessible at all times. 4 The rating plate identifies the product and provides the following information: - Appliance type - Manufacturing date (Year - Week) - Serial number.
  • Page 21 TWH 200E TWH 300E TWH 300EH 4. Installation 4 Install the appliance on a base frame. The base frame must at all times present sufficient resistance to the load. n Advised positions Garage: 4 Unheated room. 4 Enables recovery of the free energy released by your vehicle's engine when switched off after use or by household appliances in operation.
  • Page 22 4. Installation TWH 200E TWH 300E TWH 300EH Cupboard: 4 800 mm x 800 mm - Ducted version. Be sure to make the aeraulic 0 160 connections absolutely leakproof in order to prevent the cupboard from losing heat. We strongly recommend installing the control system in the living room.
  • Page 23: Main Dimensions

    TWH 200E TWH 300E TWH 300EH 4. Installation Accessories Equivalent length in m Elbow at 90° (diameter 160 mm) Elbow at 90° (diameter 200 mm) Reduction 200 mm x 160 mm Outside grid (diameter160 mm) (aluminium) 2 4.4.3. Main dimensions...
  • Page 24 4. Installation TWH 200E TWH 300E TWH 300EH (1) Adjustable feet ¼ See chapter "Positioning the appliance", page 24 n TWH 300EH 2000 1375 1025 C003476-B Impressed current anode Steatite electrical resistor 2.4 kW Secondary domestic hot water flow G 3/4"...
  • Page 25: Positioning The Appliance

    TWH 200E TWH 300E TWH 300EH 4. Installation Positioning the appliance 4.5.1. Unpacking the appliance CAUTION Remove all packaging materials. Check that the contents are intact. If you notice a defect, do not use the appliance and contact the supplier.
  • Page 26: Connecting The Calorifer To The Domestic Water Circuit (Secondary Circuit)

    4. Installation TWH 200E TWH 300E TWH 300EH Using hoses which are too short or too rigid encourages the transmission of vibrations and the production of noises. Version EH: Make all the hydraulic connections for the DHW tank using flexible pipes.
  • Page 27: Connection To A Boiler (Version Eh)

    TWH 200E TWH 300E TWH 300EH 4. Installation n Isolating valves Hydraulically isolate the primary and secondary circuits using stop valves to facilitate maintenance operations on the unit. The valves make it possible to carry out maintenance on the calorifer and its components without draining the entire installation.
  • Page 28 4. Installation TWH 200E TWH 300E TWH 300EH C003613-B Heating flow Heating return Safety valve Pressure gauge Automatic air vent Isolating valve Heating pump Expansion vessel Drain cock Filling the heating circuit Outside sensor Boiler sensor DHW calorifier exchanger primary inlet...
  • Page 29: Connection To Solar Collectors (Version Eh)

    TWH 200E TWH 300E TWH 300EH 4. Installation Safety unit DHW sensor Disconnector Thermostatic valve Differential valve (only with module fitted with a 3-speed pump) Domestic hot water outlet Antithermosiphon loop 4.6.3. Connection to solar collectors (Version CAUTION Limit the domestic hot water temperature to 60°C.
  • Page 30 4. Installation TWH 200E TWH 300E TWH 300EH Domestic cold water inlet Pressure reducer Safety unit Domestic hot water outlet Thermometer Primary solar exchanger outlet on the DHW calorifier Primary solar exchanger inlet on the DHW calorifier Stop valve with lockable nonreturn valve...
  • Page 31: Condensates Discharge

    TWH 200E TWH 300E TWH 300EH 4. Installation Condensates discharge 1. Mount the flow collector. 2. Fit the clamp to the flow header. Installing the control system in the living room The control system is mounted as standard on the heat pump. It is possible to install the control system in the living room for greater comfort.
  • Page 32: Remove The Control System From Its Housing In The Control Panel

    4. Installation TWH 200E TWH 300E TWH 300EH 4.8.2. Remove the control system from its housing in the control panel 1. Unscrew the 2 screws. 2. Remove the front cover. C003254-C 3. Separate the control system command module from its base.
  • Page 33: Attaching The Wall Bracket And Connecting The Control System To The Electricity

    TWH 200E TWH 300E TWH 300EH 4. Installation 6. Replace the front cover. 7. Tighten the 2 screws. 13 6 C003334-E 4.8.3. Attaching the wall bracket and connecting the control system to the electricity 1. Drill 2 holes with a Ø of 6 mm.
  • Page 34: Electrical Connections

    4. Installation TWH 200E TWH 300E TWH 300EH 5. Connect the 2 wires on the command module. 6. Put the control system module in place. C003407-C Electrical connections 4.9.1. Recommendations WARNING Only qualified professionnals may carry out electrical connections, always with the power off.
  • Page 35: Access To The Connection Terminal Hp/Hc

    TWH 200E TWH 300E TWH 300EH 4. Installation Backup C003618-B 2. Access to the PCB. 3. Connect the boiler back-up connector (boiler back-up). To set the boiler inlet, refer to the boiler instruction manual. 4.9.3. Access to the connection terminal HP/HC 1.
  • Page 36: Connection With Hp/Hc Signal Connected

    4. Installation TWH 200E TWH 300E TWH 300EH 4.9.4. Connection with HP/HC signal connected n Shunt connection with HP/HC relay Disj. de Compteur branch. 538 kW/h 15 / 45 A 500 mA C1 C2 Disj. Disj. Inter. Di . type AC...
  • Page 37 TWH 200E TWH 300E TWH 300EH 4. Installation n Connection to the meter with direct HP/HC contact Disj. de Compteur branch. 538 kW/h 15 / 45 A 500 mA C1 C2 X11-2 HP/HC Disj. Disj. X11-1 LINE Inter. Di .
  • Page 38: Connection With Timer Programming

    4. Installation TWH 200E TWH 300E TWH 300EH 4.9.5. Connection with timer programming Disj. de Compteur branch. 538 kW/h 15 / 45 A 500 mA C1 C2 Disj. Disj. Inter. Di . type AC 16 A TEST C003615-C 4 Easy to install...
  • Page 39: 4.10 Electrical Principle Diagram

    TWH 200E TWH 300E TWH 300EH 4. Installation 4.10 Electrical principle diagram A Control panel Pressure switch X3-S2 Middle DHW temperature sensor Z Fan R1 to R6 Relay X4-S1 Top DHW temperature sensor E Solenoid valve for Evaporator sensor Room sensor, Evaporator, Pressure switch...
  • Page 40: 4.11 Filling The Thermodynamic Dhw Tank

    4. Installation TWH 200E TWH 300E TWH 300EH T Condenser Splice Hydraulic back-up command terminal board SPL1 Y Electric heating Impressed current anode Command terminal board resistance * Earth Safety thermostat Electrical back-up command terminal board X-B1 Live Connecting the impressed Pricing information input (HP-HC).
  • Page 41: Commissioning

    TWH 200E TWH 300E TWH 300EH 5. Commissioning Commissioning Control panel 5.1.1. Description of the keys Browse keys ( - ) Operating mode selection key MODE Programme selection key MENU MODE MENU C003197-B 5.1.2. Description of the display Quantity of domestic hot water available (depending on...
  • Page 42 5. Commissioning TWH 200E TWH 300E TWH 300EH Automatic mode or Comfort mode Eco mode Boost mode Holiday mode > + C003448-A n DHW production mode indicator The main display indicates the domestic hot water production mode. Display Domestic hot water...
  • Page 43: Browsing In The Menus

    TWH 200E TWH 300E TWH 300EH 5. Commissioning 5.1.3. Browsing in the menus 1. Press once the MENU key. The SE nS 1 menu is displayed (Temperature measurement). MODE MENU C003203-C 2. Use the ( and ) keys to scroll through the menus.
  • Page 44: Putting The Appliance Into Operation

    5. Commissioning TWH 200E TWH 300E TWH 300EH Putting the appliance into operation 5.3.1. Commissioning CAUTION Initial commissioning must be done by a qualified professional. Carry out the commissioning operations in the following order: 1. Connect to the mains. 2. Check that no error codes or messages are shown on the display.
  • Page 45: Reading Out Measured Values

    TWH 200E TWH 300E TWH 300EH 5. Commissioning Reading out measured values 5.5.1. Temperature sensors 1. Press once the MENU key. The SE nS 1 menu is displayed. 2. Press the MODE B key to confirm. 3. Press the ( and ) keys to display the values measured by the various temperature sensors.
  • Page 46: Changing The Settings

    5. Commissioning TWH 200E TWH 300E TWH 300EH Changing the settings 5.6.1. Choosing the operating mode The main display indicates the operating mode. Display Operating Description mode Automatic or Comfort programme activated. Domestic hot water production is handled by the heat pump and Comfort by electrical back-up if necessary (+ Hydraulic back-up for EH version).
  • Page 47: Setting The Time And Date

    TWH 200E TWH 300E TWH 300EH 5. Commissioning 2. Programme the number of days' holiday using the ( and ) keys. 3. Confirm using key MODE B . The number of days' holiday is decremented by one day at midnight every night.
  • Page 48: Modifying The Domestic Hot Water Production Parameters

    5. Commissioning TWH 200E TWH 300E TWH 300EH 4. To modify the programme for one day in particular, use the ( and ) keys. Confirm using key MODE B . 5. Programme the "comfort" and "reduced" periods using the ( and ) keys. Confirm using key MODE B .
  • Page 49: Return To The Factory Settings

    TWH 200E TWH 300E TWH 300EH 5. Commissioning 5.6.6. Return to the factory settings To reset the appliance, proceed as follows: 1. Press the ( and ) keys simultaneously for 5 seconds. The RST ALL menu is displayed. 2. Press the MODE B key to carry out a TOTAL RESET of all parameters.
  • Page 50: Control System Sequence

    5. Commissioning TWH 200E TWH 300E TWH 300EH Parameters Factory Description Adjustment range setting Back-up type P 22 0: None 1: Electric 2: Hydraulics Time delay for starting up the back-up in Automatic mode (Hours) P 23 Compressor start-up time (seconds)
  • Page 51: Switching Off The Appliance

    TWH 200E TWH 300E TWH 300EH 6. Switching off the appliance Switching off the appliance Installation shutdown CAUTION Try to avoid switching off the appliance in order to maintain protection against corrosion. The appliance's frost protection continues to be activated.
  • Page 52: Checking And Maintenance

    7. Checking and maintenance TWH 200E TWH 300E TWH 300EH Checking and maintenance General instructions CAUTION Installation and maintenance of the appliance must be done by a qualified professional in accordance with prevailing statutory texts and codes of practice. CAUTION Before working on the appliance, ensure that it is switched off and safe.
  • Page 53: Maintenance Operations To Be Performed

    TWH 200E TWH 300E TWH 300EH 7. Checking and maintenance Maintenance operations to be performed 7.2.1. Refrigerant circuit No maintenance is required on the refrigerant circuit in the thermodynamic water heater. 7.2.2. Hydraulic circuit Check the watertightness of the water connections.
  • Page 54: Descaling

    7. Checking and maintenance TWH 200E TWH 300E TWH 300EH 7.2.6. Descaling Use a new leak tight seal on the inspection trap. In hard water regions, it is advisable to ask the fitter to descale the DHW tank exchanger once a year in order to maintain its level of performance.
  • Page 55: Cleaning The Fan

    TWH 200E TWH 300E TWH 300EH 7. Checking and maintenance 7.2.8. Cleaning the fan Check the cleanliness of the fan 1 time per year. Clogging by dust and other particles impairs the heat pump's performance. 7.2.9. Cleaning the condensates discharge duct Check the cleanliness of the condensates discharge pipe.
  • Page 56: Maintenance Form

    7. Checking and maintenance TWH 200E TWH 300E TWH 300EH Maintenance form Date Checks made Remarks Signature _____ _________ ______________________________ _____________________ _______________ ____________ 26/06/2012 - 300026515-001-01...
  • Page 57: Troubleshooting

    TWH 200E TWH 300E TWH 300EH 8. Troubleshooting Troubleshooting Messages (Code type bxx or Exx) In the case of failure, the control panel displays a message and a corresponding code. 1. Make a note of the code displayed. The code is important for the correct and rapid diagnosis of the type of failure and for any technical assistance that may be needed.
  • Page 58 8. Troubleshooting TWH 200E TWH 300E TWH 300EH Code no. Description Checking / solution The top DHW temperature sensor is short Bad connection circuited Check whether the sensor is connected Check the link and the connectors Check that the sensor has been correctly fitted...
  • Page 59 TWH 200E TWH 300E TWH 300EH 8. Troubleshooting Code no. Description Checking / solution The parameter storage unit on the PCU Replace the PCU PCB electronic board is defective The middle DHW temperature sensor is short Bad connection circuited Check whether the sensor is connected...
  • Page 60: Message And Error History

    8. Troubleshooting TWH 200E TWH 300E TWH 300EH Code no. Description Checking / solution Malfunction on the defrosting function Check activation of the defrosting solenoid valve Note: DHW production is handled by back-up if Check the position of the temperature sensor in the evaporator...
  • Page 61: Spare Parts

    TWH 200E TWH 300E TWH 300EH 9. Spare parts Spare parts General When it is observed subsequent to inspection or maintenance work that a component in the appliance needs to be replaced, use only original spare parts or recommended spare parts and equipment.
  • Page 62: Heat Pump

    9. Spare parts TWH 200E TWH 300E TWH 300EH 9.2.1. Heat pump C003489-A Markers Reference Description SFH41000 Base frame SFH22038 Air sensor SFH22039 Evaporator sensor SFH32178 Electrical harness SFH24053 Coil SFH40173 Sensor bracket SFH31034 Control panel SFH20050 Compressor SFH33170 Earthing connector...
  • Page 63: Dhw Tank

    TWH 200E TWH 300E TWH 300EH 9. Spare parts Markers Reference Description SFH41001 Control panel bracket SFH41002 duct SFH51172 Gasket SFH40171 Compressor bracket SFH25298 Battery SFH12102 Valve plug SFH22056 Tank sensor 0.5 m + Connector SFH22057 Tank sensor 1.5 m + Connector...
  • Page 64 9. Spare parts TWH 200E TWH 300E TWH 300EH Markers Reference Description 300019082 Heating element 2400 W 97862390 Heating body 97866635 Fastening plate 95363327 Thermostat 200011080 Black wire (x3) 300019070 Connection bridge 89534902 Earth wire 300025717 Power supply cable 95013133 Lip gasket diameter 82 mm 200021118 Connection G 3/4"...
  • Page 65: 10 Warranty

    TWH 200E TWH 300E TWH 300EH 10. Warranty 10 Warranty 10.1 General You have just purchased one of our appliances and we thank you for the trust you have placed in our products. Please note that your appliance will provide good service for a longer period of time if it is regularly checked and maintained.
  • Page 68 Зубарев переулок, д. 15/1 Бизнес-центр «Чайка Плаза», офис 309 +7 (495) 221-31-51 DUEDI S.r.l. DE DIETRICH THERMIQUE Iberia S.L.U. www.duediclima.it www.dedietrich-calefaccion.es Distributore Ufficiale Esclusivo Av. Princep d’Astúries 43-45 De Dietrich-Thermique Italia 08012 BARCELONA Via Passatore, 12 - 12010 +34 932 920 520...

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