Declaration of conformity The device complies with the standard type described in the EG declaration of conformity. It was manufactured and commissioned in accordance with European directives. The original declaration of conformity is available from the manufacturer.
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Contents Technical description ................17 General description ..........17 Main parts ............18 Operating principle ..........18 Installation ....................20 Regulations governing installation ....20 Package list ............20 5.2.1 Standard delivery ..........20 5.2.2 Accessories ............20 Storage and transport ........21 5.3.1 Transport ...............21 Choice of the location ........22 5.4.1 Type plate .............22 5.4.2...
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5.10 Electrical principle diagram .......44 5.11 Filling the thermodynamic DHW tank ....45 Commissioning ..................46 Control panel ............46 6.1.1 Description of the keys ..........46 6.1.2 Description of the display ........46 6.1.3 Browsing in the menus ..........48 Check points before commissioning ....48 Putting the appliance into operation ....49 6.3.1 Commissioning ............49...
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Contents Accessing the bottom inspection trap .....60 Maintenance form ..........61 Troubleshooting ..................62 Messages (Code type bxx or Exx) .....62 9.1.1 Messages (type code bXX) ......62 9.1.2 Messages (type code EXX) ......64 Message and error history .........65 9.2.1 Err error display ............66 9.2.2 bL blockage display ..........66 9.2.3...
1. Safety instructions and recommendations TWH 200E TWH 300E TWH 300EH Safety instructions and recommendations Safety instructions DANGER This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities...
TWH 200E TWH 300E TWH 300EH 1. Safety instructions and recommendations 4 A pressure reducer (not provided) is necessary when the mains pressure exceeds 80% of the calibration of the safety valve or unit. It will be installed upstream of the appliance.
1. Safety instructions and recommendations TWH 200E TWH 300E TWH 300EH 1.1.5. Miscellaneous DANGER If smoke is released or in case of refrigerant leak: Do not use a naked flame, do not smoke, do not operate electrical contacts or switches ( doorbell, light, motor, lift, etc..).
TWH 200E TWH 300E TWH 300EH 1. Safety instructions and recommendations Liabilities 1.3.1. Manufacturer’s liability Our products are manufactured in compliance with the requirements of the various applicable European Directives. They are therefore delivered with [ marking and all relevant documentation.
1. Safety instructions and recommendations TWH 200E TWH 300E TWH 300EH Safety data sheet: R-134a refrigerant 1.4.1. Product identification 4 Refrigerant name: R-134a 1.4.2. Hazard identification 4 Effects harmful to health: - The vapours are heavier than air and may lead to asphyxia owing to reduced oxygen levels.
TWH 200E TWH 300E TWH 300EH 1. Safety instructions and recommendations 4 In the event of contact with the eyes: Rinse immediately in water, holding the eyelids well apart (at least 15 minutes). Consult an ophthalmologist immediately. 1.4.5. Fire prevention measures 4 Appropriate extinguishing agents: All extinguishing agents can be used.
1. Safety instructions and recommendations TWH 200E TWH 300E TWH 300EH 4 Precautions to be taken: - No smoking - Prevent the accumulation of electrostatic charges - Work in a well ventilated place. 1.4.8. Personal protection 4 Respiratory protection: - If insufficient ventilation: AX type cartridge mask - In confined spaces: Full facepiece self-contained breathing apparatus.
TWH 200E TWH 300E TWH 300EH 2. About this manual About this manual Symbols used In these instructions, various danger levels are employed to draw the user’s attention to particular information. In so doing, we wish to safeguard the user’s safety, highlight hazards and guarantee correct operation of the appliance.
3. Technical specifications TWH 200E TWH 300E TWH 300EH Technical specifications Homologations 3.1.1. Certifications n Electrical compliance / Marking CE This product complies to the requirements to the european directives and following standards: 4 2006/95/EC Low Voltage Directive Reference Standard: EN 60.335.1.
3. Technical specifications TWH 200E TWH 300E TWH 300EH 3.2.3. Max domestic hot water set point reached by the heat pump depending on the air temperature Max domestic hot water temperature (°C) 65° Air temperature (°C) 55° 51° 10 X...
TWH 200E TWH 300E TWH 300EH 4. Technical description Technical description General description The DHW tanks in the TWH range have the following characteristics: 4 Floor-standing thermodynamic storage DHW tank 4 Thermodynamic unit extracting energy from unheated ambient air or outside air...
4. Technical description TWH 200E TWH 300E TWH 300EH Main parts Evaporator Expansion valve Solenoid valve for defrosting Regulation temperature sensor Impressed current anode Safety thermostat Steatite electrical resistor temperature sensor Air conduits High pressure (HP) pressure switch Low pressure (LP) pressure switch...
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TWH 200E TWH 300E TWH 300EH 4. Technical description The refrigerant is depressurised in the thermostatic expansion valve and is cooled. The refrigerant can again extract the heat contained in the inlet air into the evaporator. Compressor Low pressure (LP) pressure switch...
5. Installation TWH 200E TWH 300E TWH 300EH Installation Regulations governing installation CAUTION Installation and maintenance of the appliance must be done by a qualified professional in accordance with prevailing statutory texts and codes of practice. Package list 5.2.1. Standard delivery...
TWH 200E TWH 300E TWH 300EH 5. Installation Accessories package Reduced elbow kit EH 434 Connection kit for safety unit ER 208 Outside grate for taking in and discharging air (Diameter 160 EH 558 Storage and transport CAUTION Have 2 people available.
5. Installation TWH 200E TWH 300E TWH 300EH Choice of the location 5.4.1. Type plate 4 The type plate must be accessible at all times. 4 The type plate identifies the product and provides the following information: - Appliance type - Manufacturing date (Year - Week) - Serial number.
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TWH 200E TWH 300E TWH 300EH 5. Installation 4 Install the appliance on a base frame. The base frame must at all times present sufficient resistance to the load. n Advised positions Garage: 4 Unheated room. 4 Enables recovery of the free energy released by your vehicle’s engine when switched off after use or by household appliances in operation.
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5. Installation TWH 200E TWH 300E TWH 300EH Cupboard: 4 With EH77 or EH273: 1100 mm x 1100 mm - Ducted version. Be 0 160 sure to make the aeraulic connections absolutely leakproof in order to prevent the cupboard from losing heat.
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TWH 200E TWH 300E TWH 300EH 5. Installation n Pipe length CAUTION Do not use accessories that may cause considerable pressure drops (extraction grid with mosquito screen, partially extended flexible duct, etc.). If the pressure drops are greater, the performance of the appliance will be impaired and the loading times increased.
5. Installation TWH 200E TWH 300E TWH 300EH 5.4.3. Main dimensions n TWH 200E - TWH 300E 1025 C003183-E 50° Impressed current anode Steatite electrical resistor 2.4 kW Domestic hot water outlet G 3/4" Domestic cold water inlet G 3/4"...
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TWH 200E TWH 300E TWH 300EH 5. Installation n TWH 300EH 2000 1375 1025 C003476-C Impressed current anode Steatite electrical resistor 2.4 kW Secondary domestic hot water flow G 3/4" Solar exchanger or boiler inlet G 3/4" Sensor tube for solar or boiler sensor Solar exchanger or boiler outlet G 3/4"...
5. Installation TWH 200E TWH 300E TWH 300EH Positioning the appliance 5.5.1. Unpacking the appliance CAUTION Remove all packaging materials. Check that the contents are intact. If you notice a defect, do not use the appliance and contact the supplier.
TWH 200E TWH 300E TWH 300EH 5. Installation 5.5.3. Levelling To improve condensates evacuation, we recommend tilting the appliance slightly backwards. 1. Level the appliance using the adjustable feet. (1) Adjustable feet, Basic dimension 4 mm Can be adjusted from 4 mm to 21 mm 3°...
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5. Installation TWH 200E TWH 300E TWH 300EH CAUTION Do not connect the domestic hot water connection directly to copper pipes in order to prevent galvanic couples in iron/ copper (risk of corrosion). It is compulsory to fit the domestic hot water connection with a dielectric connection (Supplied).
TWH 200E TWH 300E TWH 300EH 5. Installation CAUTION If the mains pipes are made of copper, fit a sleeve made of steel, cast iron or any other insulating material between the tank’s hot water outlet and the pipes to prevent corrosion to the connection.
TWH 200E TWH 300E TWH 300EH 5. Installation Pressure reducer Safety unit DHW sensor Disconnector Thermostatic valve Differential valve (only with module fitted with a 3-speed pump) Domestic hot water outlet Anti-thermosiphon loop 5.6.3. Connection to solar collectors (Version CAUTION Limit the domestic hot water temperature to 60°C.
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5. Installation TWH 200E TWH 300E TWH 300EH Non-return valve Domestic cold water inlet Pressure reducer Safety unit Domestic hot water outlet Thermometer Primary solar exchanger outlet on the DHW calorifier Primary solar exchanger inlet on the DHW calorifier Stop valve with releasable non-return valve...
TWH 200E TWH 300E TWH 300EH 5. Installation Condensates discharge 1. Mount a siphon in the condensates discharge pipe. CAUTION If there is no siphon, problems with condensates discharge may arise when the compressor is running. 2. Mount the flow collector.
5. Installation TWH 200E TWH 300E TWH 300EH 5.8.2. Operations to be carried out on the thermodynamic DHW tank 1. Unscrew the 2 screws. 2. Remove the front cover. C003254-C 3. Separate the control system command module from its base.
TWH 200E TWH 300E TWH 300EH 5. Installation 8. Connect the 2 wires for connecting the command module at the appliance end (not supplied). 9. Replace the front cover. 10.Tighten the 2 screws. 13 9 C003334-G 5.8.3. Installing the control system in the living room 1.
5. Installation TWH 200E TWH 300E TWH 300EH 4. Connect the 2 wires on the command module. 5. Put the control system module in place. C003407-D Electrical connections 5.9.1. Recommendations WARNING Only qualified professionals may carry out electrical connections, always with the power off.
TWH 200E TWH 300E TWH 300EH 5. Installation Backup C003618-B 2. Access to the PCB. 3. Connect the boiler back-up connector (boiler back-up). To set the boiler inlet, refer to the boiler instruction manual. 5.9.3. Access to the connection terminal HP/HC 1.
5. Installation TWH 200E TWH 300E TWH 300EH 3. Access to the PCB. 4. Make the electrical connection using a cable with a cross section of 1,5 mm C003335-B C003335-A 5.9.4. Connection with HP/HC signal connected n Shunt connection with HP/HC relay (Dry contact in the...
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TWH 200E TWH 300E TWH 300EH 5. Installation Connection circuit breaker AC type differential switch Circuit breaker Power cable 1,5 mm Shunt 1,5 mm 4 Set parameter P04 to 2. 4 The heat pump and additional heating are not permitted to operate...
5. Installation TWH 200E TWH 300E TWH 300EH 4 The 2 signal wires must be routed as far as the appliance’s box 5.9.5. Connection with timer programming 538 kW/h 15 / 45 A 500 mA C1 C2 16 A TEST...
TWH 200E TWH 300E TWH 300EH 5. Installation 5.9.6. Connection with timer programming and photovoltaic signal 40 A 16 A TEST X11-2 HP/H X11-1 LINE PV-S C004822-A AC type differential switch Circuit breaker Photovoltaic panel Inverter Power cable 1,5 mm 4 The heat pump and electrical backup are allowed to operate depending on the time program.
6. Commissioning TWH 200E TWH 300E TWH 300EH Commissioning Control panel 6.1.1. Description of the keys Browse keys ( - ) Operating mode selection key MODE Key to access the various menus MENU MODE MENU C003197-B 6.1.2. Description of the display...
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TWH 200E TWH 300E TWH 300EH 6. Commissioning Boost function active via the HP/HC inlet M + W Boost function active via the HP/HC inlet % + W Boost function active via the HP/HC inlet > C n DHW production mode indicator The main display indicates the domestic hot water production mode.
6. Commissioning TWH 200E TWH 300E TWH 300EH 6.1.3. Browsing in the menus 1. Press the MENU key. The SE nS 1 menu is displayed (Temperature measurement). MODE MENU C003203-E 2. Use the ( and ) keys to scroll through the menus (See table below).
TWH 200E TWH 300E TWH 300EH 6. Commissioning Putting the appliance into operation 6.3.1. Commissioning CAUTION Initial commissioning must be done by a qualified professional. CAUTION After positioning the appliance, wait one hour before starting it up. Carry out the commissioning operations in the following order: 1.
6. Commissioning TWH 200E TWH 300E TWH 300EH Display Operating Description mode Automatic or Comfort programme activated Comfort Domestic hot water production is handled by the heat pump and by electrical back-up if necessary (+ Hydraulic back-up for EH version).
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TWH 200E TWH 300E TWH 300EH 6. Commissioning 2. Press the ) key 3 times. The Co un 4 menu is displayed. 3. Press the MODE B key to go to the Counters menu. The number of the counter is shown to the right of the display.
6. Commissioning TWH 200E TWH 300E TWH 300EH 6. Confirm using key MODE B . 7. To exit this menu, press the MODE B key. 8. To go back to the main display, press the MENU button. MODE MENU C004187-B...
TWH 200E TWH 300E TWH 300EH 6. Commissioning 6.7.2. List of the parameters Parameters Description Adjustment range Factory setting DHW setpoint in Auto mode 25 to 70 °C 55 °C P 01 DHW set point in Eco mode 25 to 65 °C 55 °C...
6. Commissioning TWH 200E TWH 300E TWH 300EH Parameters Description Adjustment range Factory setting Maximum DHW temperature (bottom sensor) for compressor cut-off (°C) (only 35 - 50 P 28 in Auto or Boost mode) Minimum duration of compressor operation (minutes)
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TWH 200E TWH 300E TWH 300EH 6. Commissioning 2. Press the MODE B key to carry out a TOTAL RESET of all parameters. MODE MENU C004193-A 19/01/2015 - 300026515-001-05...
7. Switching off the appliance TWH 200E TWH 300E TWH 300EH Switching off the appliance Installation shutdown CAUTION Try to avoid switching off the appliance in order to maintain protection against corrosion. The appliance’s frost protection continues to be activated.
TWH 200E TWH 300E TWH 300EH 8. Checking and maintenance Checking and maintenance General instructions CAUTION Installation and maintenance of the appliance must be done by a qualified professional in accordance with prevailing statutory texts and codes of practice. CAUTION Before working on the appliance, ensure that it is switched off and safe.
8. Checking and maintenance TWH 200E TWH 300E TWH 300EH Maintenance operations to be performed 8.2.1. Refrigerant circuit No maintenance is required on the refrigerant circuit in the thermodynamic water heater. 8.2.2. Hydraulic circuit Check the watertightness of the water connections.
TWH 200E TWH 300E TWH 300EH 8. Checking and maintenance WARNING Failure to abide by this maintenance rule may cause damage to the DHW tank and void its warranty. 8.2.6. Descaling Use a new leak tight seal on the inspection trap.
8. Checking and maintenance TWH 200E TWH 300E TWH 300EH Accessing the bottom inspection trap Have a lip gasket and a retainer ring on hand for the inspection hatch. 1. Disconnect the mains supply. 2. Drain the DHW tank. 3. Open a hot water tap.
9. Troubleshooting TWH 200E TWH 300E TWH 300EH Troubleshooting Messages (Code type bxx or Exx) 9.1.1. Messages (type code bXX) In the case of failure, the control panel displays a message and a corresponding code. 1. Make a note of the code displayed.
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TWH 200E TWH 300E TWH 300EH 9. Troubleshooting Code no. Description Checking / solution The bottom DHW temperature sensor is Bad connection open Check whether the sensor is connected Check the link and the connectors Check that the sensor has been correctly fitted...
TWH 200E TWH 300E TWH 300EH 9. Troubleshooting Code no. Description Checking / solution The evaporator temperature sensor is short Bad connection circuited Check whether the sensor is connected Note: DHW production is handled by back-up if Check the link and the connectors...
9. Troubleshooting TWH 200E TWH 300E TWH 300EH 4. The Er r menu is displayed with the number of errors that have occurred. 5. To go back to the previous display, press the key MENU. MODE MENU C004190-A 9.2.1. Err error display 1.
TWH 200E TWH 300E TWH 300EH 10. Spare parts 10 Spare parts 10.1 General When it is observed subsequent to inspection or maintenance work that a component in the appliance needs to be replaced, use only original spare parts or recommended spare parts and equipment.
TWH 200E TWH 300E TWH 300EH 10. Spare parts 10.2.2. DHW tank C003477-H Markers Reference Description 7614973 Heating element 97862390 Housing for heating element 7607345 Fastening plate 95363327 Thermostat 200011080 Connection cable - Black (x3) 300019070 Connection bridge 89534902 Earth wire...
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10. Spare parts TWH 200E TWH 300E TWH 300EH Markers Reference Description 200019797 Connection G1" 1/2 ACI complet From serial number 101 to serial number 192 300014305 O-ring 14x4 EPDM 200011550 Titanium anode 300025716 ACI anode cable 95365613 Contact spring for pocket...