Error Alerts 023 - Godex RT200 User Manual

3
Operation Panel
3.3 Error Alerts
In the event of a problem that prevents normal functioning of the printer, you will see an error message on LED
indicators and hear some beep signals. Please refer to below table for the error alerts.
Error Light
Colour
Red

Flashing Frequency
Flashing

Light On

LED Indicator
POWER STATUS
LED LED Type
Print Head Error
Print Head Error
Media Error
Media Error
File Error
Beeps Description
The printing mechanism is not
2 x 4 beeps
correctly closed.
None High temperature at the print head.
No ribbon is installed and the printer
displays an error.
2 x 3 beeps
The ribbon is finished or the label
supply hub is not moving.
No paper is detected.
Paper is finished.
2 x 2 beeps
Printer feed problem.
The memory is full. The printer prints
the message "File System full".
Unable to find file. The printer prints
the message "File Name Not
2 x 2 beeps
Found".
A file of the same name already
exists. The printer prints the message
"Duplicate Name".
23
OPERATION PANEL
Open the print mechanism and
close it again.
Once the print head has cooled
down, the printer switches to
standby mode.
Make sure that the printer is set to
direct thermal printing mode.
Replace the ribbon roll.
Make sure that the label sensor is
positioned correctly. If the sensor still
does not detect the paper, run the
auto-detection function again.
Replace the label roll.
Possible reasons: the print medium
has become trapped around the
rubber roll; the sensor cannot
detect a gap or black mark
between the labels; there is no
paper. Please reset the sensor.
Delete unnecessary data or install
additional memory.
Use the "~X4" command to print all
files. Then check whether the files
exist and whether the names are
correct.
Change the name of the file and try
storing it again.
POWER LED
STATUS LED
Solution