Godex EZ-2200 User Manual

Godex EZ-2200 User Manual

Output solutions ez-2200: user guide
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P/N. 920-011211-03
Edition 4
AUG.20
EZ-2200/EZ-2300 User Manual

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Summary of Contents for Godex EZ-2200

  • Page 1 P/N. 920-011211-03 Edition 4 AUG.20 EZ-2200/EZ-2300 User Manual...
  • Page 2: Fcc Compliance Statement

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: Table Of Contents

    1. B HAPTER ARCODE 1-1. Introduction...4 1-2. Printer Options...4 1-3. Printer Accessories ...4 1-4. General Specifications ...5 1-5. Communication Interface ...6 1-6. Printer Parts ...8 2. P HAPTER RINTER 2-1. Ribbon Installation...10 2-2. Ribbon Inside/Outside Installation ...11 2-3. Label Installation ...12 2-4.
  • Page 4 5-8. Troubleshooting ...33...
  • Page 5: Ghapter 1. Barcode Printer

    Chapter 1. Barcode Printer 1-1. Introduction The Godex EZ-2000 is a heavy duty, high performance thermal transfer / direct thermal label printer suitable for large volume printing requirements in industrial applications. With robust metal outer casing and inner mechanism, the EZ-2000 is designed to be durable, tough and reliable, even in the harshest environments. Its features are as follows: Print head density of 8 dots or 12dots per mm (203 or 300 dots per inch).
  • Page 6: General Specifications

    1-4. General Specifications Model EZ-2200 Resolution 203 dpi (8 dot/mm) Print Mode Thermal Transfer / Direct Thermal 16 Bit Sensor Location Moveable, left aligned Sensor Type Reflective, Transmissive Type: Label gap and black mark sensing. Sensor Detection Detection: Label length auto sensing and / or program command setting Print Speed 50.8mm (2”)/sec ~ 152.4mm (6“)/sec 50.8mm (2”) ~ 101.6mm (4”)
  • Page 7: Communication Interface

    1-5. Communication Interface Paralle Interface Handshake : DSTB connects to the printer, BUSY connects to the host : Parallel cable compatible to IBM PC Interface cable Pin out : See below PIN NO. FUNCTION /Strobe Data 0-7 /Acknowledge Busy /Paper empty...
  • Page 8: Usb Interface

    USB Interface Connector Type : Type B PIN NO. FUNCTION USBVCC PS2 Interface PIN NO. FUNCTION DATA PS2 interface from PC to printer EZ-2000 DATA DATA CLOCK CLOCK CLOCK...
  • Page 9: Printer Parts

    1-6. Printer Parts Please use the following diagrams to identify each printer part. Top Cover Indicator Light LCD Display Control Key Ribbon Rod Bottom Front Cover Print Head Lever Ribbon Rewind Shaft Ribbon Supply Shaft 10 Label Roll Bar 11 Label Width Guide...
  • Page 10 31 Moveable Sensor Lever 32 Sensor Position Mark 33 Moveable Sensor...
  • Page 11: Chapter 2. Printer Installation

    Direct Thermal (DT) : When printing, no ribbon is necessary; it only requires direct thermal media. Please check the specific print mode, then go into the Setting Mode after power on the printer. 2-1. Ribbon Installation 1. Place the printer onto a smooth surface, and open the top cover.
  • Page 12: Ribbon Inside/Outside Installation

    7. Wrap the ribbon around the Ribbon Shaft Rod and stick the ribbon onto the empty ribbon roll. Note: make sure the ribbon rewind direction is correct. 8. Flip the Print Head Lever back to its original position. 9. Close the top cover to complete the ribbon installation.
  • Page 13: Label Installation

    2. Place the label roll onto the Label Roll Bar, and align the label to printer’ s inner wall. 3. Align the label roll with the Label Width Guide. Avoid pushing the guide too far in to damage the label edge.
  • Page 14 7. Align the label edge inward, and adjust the Label Feed Guide with the label. 8. Flip the Label Feed Guide back down to its original position, and clip the guide in position. 9. Flip the Print Head Lever back to its original position.
  • Page 15: Usb Installation

    1. USB is a Plug & Play facility. Once the USB cable is connected from PC to the printer, PC will automatically detect the new device and begin the installation process. 2. Select ” Search for al suitable driver for my device [recommended].“...
  • Page 16: Usb Uninstallation

    4. When the USB device driver is assigned and saved, click “Next” 5. The USB device is built on the serial port, therefore make sure the interface setting is specified to the assigned port. 6. Go to Control Panel\System\Device Manager and the USB port will be listed under Ports (COM &...
  • Page 17: Pc Connection

    2. Take the power cable, plug the cable switch to the power socket, and then connect the other end of the cable to the printer power socket. 3. Connect the cable to the parallel port on the printer and on the PC. 4. Power on the PC. LCD display would show the printer model and F/W version.
  • Page 18: Chapter 3

    1. Face the printer front, and unscrew the Bottom Cover Screw. 2. Remove the Bottom Front Cover. 3. Open the Top Cover of the printer, and turn the printer sideways. 4. Remove the Rewinder Option Cover Plate. 5. Install the Rewinder unit.
  • Page 19 Liner Rewind Sensor and the printer will stop printing until liner has been removed from the printer. Note1: make sure the printer is set to have the stripper function on. Note2:The label / paper used for rewinding purposes is suggested to be at least 30mm in height, and 100mm at the most.
  • Page 20: Cutter Parts

    3-3. Cutter Parts 3-4. Cutter Installation 1. Face the printer front, and unscrew the Bottom Cover Screw. 2. Remove the Bottom Front Cover. 3. Open the Top Cover and remove the Tear Off Bar. 4. Remove the two screws in the front.
  • Page 21 Cable Configuration Holes. 8. Screw the Cutter Cover onto the cutter kit. 9. Install the media into the printer (refer to 2- 1 for Ribbon Installation and 2-3 for Label Installation). Close the Top Cover to complete the cutter installation.
  • Page 22: Chapter 4. Control Panel

    Pressing the Pause key while printing, printer will pause the print job, when the Pause key is pressed one more time, the printer will continue with the rest of the print job. For example, if the print job contains 10 labels, press the Pause key after 2 labels are printed to stop printing;...
  • Page 23: Self-Test

    The Self-Test function in a printer will help the user to troubleshoot whether the printer is operating normally. In the Self-Test Mode, the printer will print out a test sample each time when the Feed key is pressed. To stop the Self-Test procedure in the middle, simply power off the printer.
  • Page 24: Auto Sensing

    2. Power off the printer, press and hold the Pause key. 3. Power on the printer (while still holding the Pause key), after printer beeps 3 times and the LCD Display shows “Auto Sensing mode,” release the Pause key. Printer will automatically detect the label size/length and record.
  • Page 25: Setting Mode

    (1) “Default Setting” is the original setting from the factory, if other changes are made on the settings, then follow the new settings. (2) Printer will store the previous settings after power off, thus if settings are to be changed again, please enter the Setting Mode to reset.
  • Page 26: Error Messages

    4-7. Error Messages LCD Display wasn’ t installed in position or other problems occur, printer will beep 2 times as warning, and error messages will be displayed. LED Message Light Message Display Power Ready Print Head is Green opened Entering the...
  • Page 27: Chapter 5. Maintenance And Adjustment

    Chapter 5. Maintenance and Adjustment 5-1. Thermal Print Head Cleaning Unclear printouts (some parts unable to print) may be caused by dusty print head, ribbon stain, or label liner glue, therefore when printing, it’ s necessary to keep the top cover closed. Also, check and prevent paper/label from being stained or dusty to ensure print quality and to prolong the print head life.
  • Page 28: Pressure Adjustment

    5-3 Pressure Adjustment 1. Open the top cover. 2. Pull and flip the TPH Lever counterclockwise to open the TPH. 3. One side of the printout not being printed clearly or ribbon wrinkle occurs, adjust the TPH Spring Box position or pressure to cure the problem.
  • Page 29: Ph Print Line Adjustment

    5-4 PH Print Line Adjustment Open the top cover. 2. Pull and flip the TPH Lever counterclockwise to open the TPH. 3. Use the flat tip screwdriver to loosen the TPH screws (A) on each side of the print head counterclockwise for one circle (as indicated by the...
  • Page 30 4. TPH print line adjustment (1) When printing stiff or thick paper, the print line needs to be moved forward (paper feed direction) in order to achieve better printing quality. Use a flat tip screwdriver (as shown in the photo), and turn the screws (B) clockwise to move the TPH...
  • Page 31 5. After the TPH print line adjustment is completed, use the flat tip screwdriver to tighten up the TPH screws (A) clockwise (as indicated by the arrows).
  • Page 32: Label Width Guide Operation Instruction

    5-5 Label Width Guide Operation Instruction 1. Open the top cover. 2. Flip down the Label Width Guide to make it parallel to the Label Roll Bar. 3. Place the label roll onto the Label Roll Bar,then flip back the Label Width Guide.
  • Page 33: Ribbon Tension Adjustment

    2. When paper jams and cutter malfunctions, power off the printer. Use 3mm hexagon screwdriver to turn the cutter blade clockwise. 3. After the paper jam is cleared, power on the printer, and the cutter blade will go back to its original position.
  • Page 34: Troubleshooting

    5-8. Troubleshooting Problem LCD Display shows no message after power on the printer LED light turns red (power/status) after printing stops Printing started, but nothing was printed on the label When printing, label is jammed/tangled up When printing, only part of the...

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Ez-2300

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