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Label skews during
feed out
Labels skipped when
printing
Vertical printing
position of objects
on small label
incorrect
Horizontal printing
position of objects
on label incorrect
Missing print on left
or right side of label
RTC (real-time clock)
incorrect after printer
reboot
Multi interface board
not working
Power and Error
LEDs
blinking rapidly
Label or ribbon
wrinkling
Gray line throughout
all Labels printed
Media guide not engaged with media.
Label size is not specified correctly in
labelling software.
Sensor sensitivity incorrect.
Media sensor fouled with dust/debris.
Media sensor sensitivity not set correctly.
Label size does not match software
settings.
Shift Y parameter in LCD menu incorrect.
Vertical offset setting in printer driver
incorrect.
Wrong label size specified in labelling
software.
Shift X parameter in LCD menu incorrect
Wrong label size specified in labelling
software.
Backup battery expired.
Installation incorrect.
Printer power switched off and on too
quickly.
Print head pressure incorrect.
Ribbon installation incorrect.
Label media installation incorrect.
Print density incorrect.
Media feeding incorrectly.
Print head dirty.
Platen roller dirty.
If label drifting to right side,
move label guide left. If label
drifting to left side, move label
guide right.
Re-specify software settings or
change label to match.
Recalibrate sensor.
Clear Gap/Black Mark sensor of
blockage.
Re-calibrate sensor sensitivity.
Set to correct label size and gap
size in labelling software.
Press [MENU] > [SELECT] x 3
> [DOWN] x 6 > [SELECT] to
fine tune Shift Y.
Set to correct label size and gap
size in labelling software.
Press [MENU] > [SELECT] x 3
> [DOWN] x 5 > [SELECT] to
fine tune Shift X.
Set to correct label size and gap
size in labelling software.
Check presence and condition
of battery on main PCB (main
printed circuit board).
Check PCB plugged into right
connector.
Switch off printer and wait until
all LEDs are off before switching
printer on again.
Set print density and speed for
optimum print quality.
Ensure label is engaging with
media guide.
All these settings are described
throughout this manual.
Clean printer parts as
appropriate.
42
LabelStation Pro XL
continued...
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