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LabelStation Pro XL User Manual

Thermal transfer / direct thermal bar code printer
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LabelStation Pro XL
THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER

USER MANUAL

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Summary of Contents for LabelStation Pro XL

  • Page 1: User Manual

    LabelStation Pro XL THERMAL TRANSFER / DIRECT THERMAL BAR CODE PRINTER USER MANUAL...

  • Page 2: Table Of Contents

    Contents Introduction ........................3 Product Introduction Compliances Operations Overview ....................4 Unpacking and Inspection Printer Overview 2.2.1 Front View 2.2.2 Interior views ....................... 5 2.2.3 Rear View (and SD Card specifications) ..............5 Operator Controls ....................... 6 2.3.1 Front Panel Display..................... 6 2.3.2 LED Indicators......................

  • Page 3: Introduction

    1. Introduction 1.1 Product Introduction This printer is designed with die-cast aluminum chassis and print mechanism, metal cover with large clear media view window, which ensuring to work for the extreme and heavy duty industrial environment and applications. With back-lit graphic LCD display, printer status can be managed easier and operated more user friendly.

  • Page 4: Operations Overview

    2. Operations Overview 2.1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer. Unpacking the printer, the following items are included in the carton.

  • Page 5: Interior Views

    2.2.2 Interior view RIBBON SUPPLY SPINDLE LABEL SUPPLY RIBBON SPINDLE REWIND SPINDLE LABEL ROLLGUARD PRINT-HEAD RIBBON MEDIA GUIDE BAR SENSOR LABEL GUIDE MEDIA SENSOR PLATEN ROLLER PRINT-HEAD RELEASE LEVER 2.2.3 Rear View FANFOLD PAPER ENTRANCE CHUTE SD CARD CENTRONICS SLOT PARALLEL INTERFACE ETHERNET...

  • Page 6: Operator Controls

    SD card spec SD card capacity Approved SD card manufacturer V1.0, V1.1 128 MB SanDisk, Transcend V1.0, V1.1 256 MB SanDisk, Transcend, Panasonic V1.0, V1.1 512 MB SanDisk, Transcend, Panasonic V1.0, V1.1 1 GB SanDisk, Transcend, Panasonic V2.0 SDHC CLASS 4 4 GB V2.0 SDHC CLASS 6 4 GB...

  • Page 7: Led Indicators

    2.3.2 LED Indicators 2.3.3 Front Panel Keys 2.4 Setting Up the Printer 1. Place the printer on a flat, secure surface. 2. Make sure the power switch is off. 3. Connect the printer to the computer with the provided USB cable. 4.
  • Page 8 3. Install the ribbon onto the ribbon supply spindle. Note: Make sure the ribbon is set at the centre of the spindle. 4. Install the paper core onto the ribbon rewind spindle. Note: Make sure the paper core is set at the centre of the spindle. 5.
  • Page 9 7. Close the print-head mechanism, making sure the latches are engaged properly. Loading path for ribbon...

  • Page 10: Loading Media

    2.6 Loading Media 1. Lift printer cover open. 2. Push the print-head release lever to open the print-head mechanism. PRINT-HEAD RELEASE LEVER 3. Remove ONE label roll-guard. 4. Place media roll on label supply spindle. 5. Replace label roll-guard. Note: Make sure the media is set at the centre of the spindle. LABEL ROLL-GUARDS 6.

  • Page 11: Menu Function

    9. Using the front display panel, set media sensor type and calibrate the selected sensor. Note: Re-calibrate the gap/black-mark sensors when changing media. Loading path for roll labels 3. Menu Function Main Menu Overview...

  • Page 12: Setup Menu Overview

    Notice: * Ethernet function is available on the LCD display when Ethernet card is installed. 3.1 Setup Menu Overview Notice: * Ethernet function is available on the LCD display when Ethernet card is installed. 3.1.1 Printer Setup...
  • Page 13 Speed: Use this option to setup print speed. Each increment/decrement is 1 ips. Press key to raise the print speed, and press key to decrease print speed. Press key to set it into printer. Press key to cancel the setting and return to the previous menu. Note: The printer driver may send out the SPEED command which will overwrite the setting set from the front panel.
  • Page 14 The following two figures are the printouts of DIRECTION 0 and 1. Note: The printer driver may overwrite the setting set from the front panel. Print Mode: (None/Batch Mode/Peeler Mode/Cutter Mode/Cutter Batch) This option is used to set the print mode. Printer default setting is Batch Mode. When entering this list, the print mode to the right side of the "...
  • Page 15 Note: The printer driver may send out the OFFSET command which will overwrite the setting set from the front panel. Shift X & Shift Y: This option is used to fine tune print position. Press the button to move the cursor from left digit to right digit, and press the button to set the value from “+”...

  • Page 17: Sensor

    Country: Use this option to set the country code for the LCD display. Press the to select the country code, and press the button to set the value into printer. When entering this list, the country code to the right side of ">" icon is the printer current setting. Press key to cancel the setting and return to the previous menu.
  • Page 18 Gap Mode Press the buttons to scroll the cursor to the media type and press the button to enter the sensor calibration mode. Note: The printer driver may send out the GAP or BLINE command which will overwrite the sensor type setting set from the front panel. A-1 Automatic When enter the [Automatic] option, you will see following message, and the printer will feed 2 to 3 labels to calibrate the sensor sensitivity automatically.
  • Page 19 Gap Mode: Manual In case “Automatic” sensor calibration cannot apply to the media, please use “Manual” function to calibrate the gap sensor manually. When enter [Manual] option, you will see following message. Please complete there steps： Gap Mode: Pre-Printed This function can set the paper length and gap size before auto-calibrate the sensor sensitivity. It can to get the sensor sensitivity accurately.
  • Page 20 Calibration: Bline Mode Press the buttons to scroll the cursor to the sensor type. Press the button to enter the black-mark sensor calibration mode. Automatic When entering the [Automatic] option, you will see the following message and printer will feed the label to calibrate the sensor sensitivity automatically.
  • Page 21 When entering [Manual] option, you will see following message. Please complete these steps： Pre-Printed This function can set the paper length and gap size before auto-calibrating the sensor sensitivity. It can to set the sensor sensitivity accurately.
  • Page 22 Calibration: Cont. Mode Press the buttons to scroll the cursor to the sensor type. Press the button to enter the black-mark sensor calibration mode. Automatic When entering the [Automatic] option, you will see following message and the printer will calibrate the sensor sensitivity automatically.
  • Page 23 Manual In case “Automatic” sensor calibration cannot be applied to the media, please use the “Manual” function to calibrate the sensor manually. When entering [Manual] option, you will see following message. Please complete these steps：...

  • Page 24: Serial Comm

    3.1.3 Serial Comm. Serial Comm: Baud Rate This option is used to set the RS-232 baud rate. The default setting is 9600 bps. Press buttons to select the different baud rate and press button to set the value into printer. When you enter this list, the baud rate value to the right side of ">" icon is the current setting in the printer.
  • Page 25 This option is used to set the RS-232 parity. The default setting is “None”. Press and buttons to select the different parity and press button to set the value into printer. When you enter this list, the parity in the right side of ">" is the printer current setting. Press key to cancel the setting and return to the previous menu.

  • Page 26: Ethernet

    Press key to cancel the setting and return to the previous menu. Note: This function is optional for the LabelStation Industrial. Ethernet: Status: (IP Address / MAC) Use this menu to check the Ethernet setting status. IP Address The IP address information will be shown on the LCD display.
  • Page 27 The MAC address information will be shown on the LCD display. Press button to return to the previous menu. Ethernet: Configure: (DHCP / Static IP) Use this menu to set the printer's DHCP and Static IP. DHCP Press buttons to select the DHCP function and press to enter.

  • Page 28: File Manager

    Press the button and the printer will restart to reset the Ethernet module. Press key to cancel the setting. 3.2 File Manager This feature is used to check the printer available memory and file list. 3.2.1 File List Use this menu to show, delete and run the .BAS files (labels) saved in the printer DRAM/Flash/Card memory.

  • Page 29: Avail. Memory

    To run the .BAS file: Please press buttons in the following order. 3.2.2 Avail. Memory Use this menu to show available memory space. 3.2.3 Del. All Files Use this menu to delete all files. Press button to delete all files in the device. Press to cancel deleting files and go back to previous menu.

  • Page 30: Dump Mode

    3.3.2 Dump Mode Captures the data from the communications port and prints out the data received by the printer. In the dump mode, all characters will be printed in 2 columns as following. The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters.

  • Page 31: Rotate Cutter

    3.3.3 Rotate Cutter In case paper is jammed in the cutter, this feature can rotate the cutter blade forward or reverse direction, which is helpful to remove jammed paper from the cutter. 3.4 Language This option is used to setup the language on the LCD display. Press buttons to scroll the curser to desire language and press button to select this option.

  • Page 32: Service

    3.5 Service This feature is used to restore printer settings to defaults and display printer mileage information. 3.5.1 Initialization The printer settings are restored to defaults as below once printer is initialized. Note : When printer initialization is done, please calibrate the gap or black mark sensor before printing.

  • Page 33: Mileage Info

    3.5.2 Mileage Info. Use this option to check the printed mileage (displayed in metres). 4. Diagnostic Tool The Diagnostic Utility is a toolbox that allows users to explore the printer's settings and status; change printer settings; download graphics, fonts, and firmware; create printer bitmap fonts; and to send additional commands to the printer.

  • Page 34: Start The Diagnostic Tool

    CD disk \ Support directory. 5 Setting Ethernet by Diagnostic Utility (Optional for LabelStation Industrial) The Diagnostic Utility is found on the CD Support directory. Users can use the Diagnostic Tool to setup the Ethernet by RS-232, USB and Ethernet interfaces. The following contents...

  • Page 35: Using Usb Interface To Setup Ethernet Interface

    5.1 Using USB interface to setup Ethernet interface 1. Connect the USB cable between the computer and the printer. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicking on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.
  • Page 36 4. Select “COM” as interface then click on the “Setup” button to setup the serial port baud rate, parity check, data bits, stop bit and flow control parameters. 5. Click on the “Ethernet Setup” button from printer function of Printer Configuration tab to setup the IP address, subnet mask and the gateway for the on board Ethernet.

  • Page 37: Using Ethernet Interface To Setup Ethernet Interface

    5.3 Using Ethernet interface to setup Ethernet interface 1. Connect the computer and the printer to the LAN. 2. Turn on the printer power. 3. Start the Diagnostic Utility by double clicks on the icon. Note: This utility works with printer firmware V6.00 and later versions. 4.

  • Page 38: Troubleshooting

    8. Click “Exit” button to exit the Ethernet interface setup and go back to Diagnostic Tool main screen. Factory Default button This function will reset the IP, subnet mask, gateway parameters obtained by DHCP and reset the printer name. Web setup button Except to use the Diagnostic Utility to setup the printer, you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser.
  • Page 39 Cutter jammed. If cutter module installed, press No cutter installed. Up or Down key to rotate cutter Cutter or cutter PCB damaged. blade to correct position. Remove label. continued… Make sure thickness of label is less than 200 g/m (for regular cutter) or 300 g/m for heavy duty cutter).
  • Page 40 Delete unused files in (Flash/DRAM) FLASH/DRAM. NOTES: Max. number of DRAM files is 50 (LabelStation Industrial) Max. user addressable DRAM space is 256KB (LabelStation Industrial) Max. number of Flash files is 256. Max. user addressable Flash space is 2560KB (LabelStation Industrial) SD card unusable SD card damaged or inserted incorrectly.
  • Page 41 Poor print quality Ribbon and/or label media loaded Reload media in accordance incorrectly with instructions. Print head contaminated. Clean print head. Print density not set appropriately. Clean platen roller. Print head elements damaged. Adjust print density and speed. Ribbon and label type incompatible. Run printer self-test to check for Print head pressure not set correctly.
  • Page 42 Press [MENU] > [SELECT] x 3 Vertical offset setting in printer driver > [DOWN] x 6 > [SELECT] to incorrect. fine tune Shift Y. LabelStation Pro XL Horizontal printing Wrong label size specified in labelling Set to correct label size and gap position of objects software.

  • Page 43: Mechanism Fine Adjustment To Avoid Ribbon Wrinkles

    Irregular printing Printer in Hex Dump mode. Switch printer off and on to exit RS-232 setting incorrect. dump mode. Reset RS-232 setting. 6.2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery. There should be no ribbon wrinkle presented on the media for general-purpose printing application.

  • Page 44: Maintenance

    7. Maintenance This section presents the tools and methods required to maintain your printer. 1. Please use a combination of the following materials to clean the printer. Cotton swab or head cleaning pen (the latter is recommended) Lint-free cloth Vacuum / Blower brush Ethanol (100% pure) 2.
  • Page 45 2. Remove the ribbon to expose the print head. 3. Use a cotton swab and ethanol (or head cleaning pen) to clean the print head surface. Platen Roller 1. Turn printer off and allow print head to cool for one minute. 2.

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