Frequently Asked Questions - Assa Abloy Interlock Elevation Window Control System Installation And User Manual

FREQUENTLY ASKED QUESTIONS

Can I close my windows if the
Keypad is not responding?
How many Keypads can I use
on a network?
There is a red flashing light on the
bottom of the Keypad.
What does this mean?
I have replaced an Actuator on the
network. What do I do next?
When I touch the Full position
button some of my windows do
not fully open. Why is this?
What happens in case of power
failure?
The Rain Sensor Activated icon is
on the screen, but I want to open
my windows. Can I do this?
Why is it necessary to calibrate
the Actuators?
I have forgotten my PIN Code.
What can I do?
28
Possibly. Hold the Backlit Home Button for 5 seconds and release when the
second beep is heard. The first beep will be heard when you first push the
button. If this does not close the windows, call the installer.
A maximum of two Keypads can be installed on one network.
This indicates that there is something wrong. Press the touch screen to see
what error message is displayed. It could be one of the follow scenarios:
1. Window Obstructed. Remove any obstacles and check that the window
pivots freely.
2. Check that the maximum 9kg pushing force of the Actuator has not been
reached. Most likely the windows will be close to fully open.
3. A communication fault in the network. Press the Restart Keypad button in
the Setup page if possible. If this does not fix the fault, check all wiring
connections. If this page cannot be accessed call the installer.
The power should be off to the entire system. Repower the system and then
calibrate it as displayed on the Keypad.
If Actuators do not register press the Restart Keypad button in the Setup page.
1. The chain length may be restricted, refer Actuator installation instructions.
2. The window may be obstructed. Clear any obstructions and ensure the
window pivots freely. The Backlit Home button will flash red.
3. The Actuator may have reached its maximum pushing capacity of 9kg.
Contact installer.
If only the Keypad is powered off and on, the system will not need to calibrate.
Once a system has been programmed, if it is powered off and on it will always
go to the auto calibration page.
Yes. You can manually override the position of the Actuators even when the
Rain Sensor has been activated. Touching the screen will clear the Rain Sensor
icon. You can then operate the windows as normal.
Note: The Rain Sensor Activated icon will continue to appear until it has been dry
for 15 minutes and the Keypad touch screen has been activated.
This is so the Keypad knows the home position and the maximum open
position for each Actuator.
You can enter the Keypad by using the code: 4811
It is highly recommended that you reset your PIN Code once you have
entered the Keypad.