Customer Support; Matrox Web; If You Have A Problem - Matrox DualHead2Go Series User Manual

Customer support

Matrox Web

Matrox is on the Internet with a World Wide Web (WWW) site. Our Web site has product literature,
press releases, technical material, a sales office list, trade show information, and other relevant
material.
! Visit the Matrox Graphics Web site at:
! E-mail questions or comments regarding the site to:

If you have a problem

Matrox values your business and offers preferred support for your Matrox product. For product
support, contact your Matrox representative or do one of the following:
! Visit our technical support Web site at www.matrox.com/graphics/support.
! Visit our technical support forum at www.matrox.com/graphics/support/forum.
! See our FAQs (Frequently Asked Questions) at http://forum.matrox.com/mga/.
! Write a letter to Graphics Customer Support at our Corporate Headquarters. The
address is: Matrox Graphics Inc., 1055 Saint Regis Boulevard, Dorval, QC, Canada,
H9P 2T4.
Information we need
Please give a complete description of the problem, and include:
! Matrox product serial number, model number, revision number, display mode (display
resolution and refresh rate), firmware version, and PowerDesk version.
System compatibility information.
!
Graphics hardware model, processor speed, and amount of memory.
!
Operating system and version.
!
Brand and model of any other graphics cards and devices installed on your system.
!
www.matrox.com/graphics
webmaster@matrox.com
Matrox DualHead2Go Series – User Guide 15