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User Manual
VOE102
ISDN VoIP Gateway
Getting Started Guide
Important
This is a Class A device and is intended for use in a light industrial environment. It is not intended nor approved for use in an industrial
or residential environment.
CUSTOMER
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
SUPPORT
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
INFORMATION
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com
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Table of Contents
Related Manuals for Black Box VOE102
Summary of Contents for Black Box VOE102
- Page 1 Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX SUPPORT FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
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Page 2: Radio And Tv Interference
Compliance • FCC Part 15, Class A • EN55022, Class A • EN55024 Safety • IEC 60950-1 • EN60950-1 Radio and TV Interference This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion. - Page 3 Normas Oficiales Mexicanas (NOM) Electrical Safety Statement Instrucciones De Seguridad Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
- Page 4 Servicio por personal calificado deberá ser provisto cuando: — A: El cable de poder o el contacto ha sido dañado; o — B: Objectos han caído o líquido ha sido derramado dentro del aparato; o — C: El aparato ha sido expuesto a la lluvia; o —...
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Page 5: Summary Table Of Contents
Summary Table of Contents General information............................14 Applications overview............................ 18 installation............................21 VOE initial configuration..........................26 Specifications ..............................36 Cabling ................................. 40 Port pin-outs ..............................43 VOE factory configuration ........................... 45 End user license agreement ........................... 49... -
Page 6: Table Of Contents
............................12 Typographical conventions used in this document....................13 General conventions ............................13 General information............................14 VOE102 overview ..............................15 VOE102 rear panel ............................16 VOE102 front panel ............................17 Applications overview............................ 18 Introduction ................................19 Connect ISDN terminals to an Internet Telephony Service Provider (ITSP) ............19... - Page 7 VOE102 Getting Started Guide Load a new application image (VOE Firmware) via the serial link ..............35 Specifications ..............................36 DSP..................................37 Voice connectivity ..............................37 Data connectivity ..............................37 Voice processing (signalling dependent).........................37 Fax and modem support............................37 Voice signalling ..............................38 Voice routing—session router..........................38 IP services ................................38...
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Page 8: List Of Figures
VOE102 front panel ........ -
Page 9: List Of Tables
VOE102 LED definitions ........ -
Page 10: About This Guide
About this guide This guide describes the VOE102 hardware, installation and basic configuration. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chapters and appendices: • Chapter 1 on page 14 provides information about router features and capabilities •... -
Page 11: Precautions
VOE102 Getting Started Guide About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury. -
Page 12: Safety When Working With Electricity
VOE102 Getting Started Guide About this guide Safety when working with electricity Mains Voltage: Do not open the case when the power cord is attached. The external power adapter shall be a listed limited power source that incorpo- rates a disconnect device and shall be positioned within easy reach of the WARNING operator. -
Page 13: Typographical Conventions Used In This Document
VOE102 Getting Started Guide About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide. General conventions The procedures described in this manual use the following text conventions: Table 1. General conventions... -
Page 14: General Information
Chapter 1 General information Chapter contents VOE102 overview ..............................15 VOE102 rear panel ............................16 VOE102 front panel ............................17... -
Page 15: Voe102 Overview
Voice-over-IP technology while preserving their investments in ISDN phones and PBX equipment. Supporting two concurrent voice or fax calls over an IP network, the VOE102 is a simple and cost-effective way for home and home-office users to connect their ISDN terminals to the cost-saving world of Voice-over-IP. -
Page 16: Voe102 Rear Panel
VOE102 Getting Started Guide 1 • General information VOE102 rear panel The VOE102 is an ISDN-to-VoIP Digital Telephone Adapter for home or home-office use that supports two VoIP calls via a single ISDN BRI port (see figure 2). The VOE102 rear panel ports are described in... -
Page 17: Voe102 Front Panel
Figure 3. VOE102 front panel VOE102 front panel Figure 3 shows VOE102 LEDs, the LED definitions are listed in table Table 3. VOE102 LED definitions Description If an error occurs, all LEDs will flash once per second. -
Page 18: Applications Overview
Chapter 2 Applications overview Chapter contents Introduction ................................19 Connect ISDN terminals to an Internet Telephony Service Provider (ITSP) ............19 ISDN telecommuter connection to a PBX via a corporate-private network............20... -
Page 19: Introduction
2 • Applications overview Introduction Black Box’s VOE102 Residential VoIP Digital Telephone Adapter provides home and home-office ISDN users a quick and easy migration path to the cost-saving world of IP telephony. This chapter describes typical appli- cations for which the VOE is uniquely suited. -
Page 20: Isdn Telecommuter Connection To A Pbx Via A Corporate-Private Network
VOE102 Getting Started Guide 2 • Applications overview ISDN telecommuter connection to a PBX via a corporate- private network For a SoHo/telecommuter, the VOE can provide a home-office extension to the ISDN PBX at the corporate headquarters. The VOE routes the ISDN calls through the corporate-private network (see figure... -
Page 21: Voe Installation
Chapter 3 VOE installation Chapter contents Installing the VOE ..............................22 Placing the VOE .............................22 Installing cables ...............................22 Connecting the VOE to the ISDN terminals ....................23 Connecting the VOE to the IP network ....................23 Connecting the VOE to the power supply ....................24 External S-Bus power supply ........................25... -
Page 22: Installing The Voe
VOE102 Getting Started Guide 3 • VOE installation Installing the VOE VOE hardware installation consists of the following: • Placing the device at the desired installation location (see section “Placing the VOE”) • Connecting the interface and power cables (see section “Installing... -
Page 23: Connecting The Voe To The Isdn Terminals
VOE102 Getting Started Guide 3 • VOE installation Connecting the VOE to the ISDN terminals The VOE comes with an ISDN BRI (NT) port located on the rear panel (see figure 2 on page 16) for connecting to the TE port of an ISDN terminal (phone, PBX, or residential S-bus). Install the connection as follows: 1. -
Page 24: Connecting The Voe To The Power Supply
VOE102 Getting Started Guide 3 • VOE installation connect to an Ethernet hub or switch. Typically the hub or switch will connect to a router that provides the the local-residential IP network with broadband Internet access. VOE102 DHCP Server port... -
Page 25: External S-Bus Power Supply
VOE102 Getting Started Guide 3 • VOE installation t e w ISDN VoIP Gateway Power LED Figure 8. Router Power LED 4. Verify that the green Power LED is lit (see figure External S-Bus power supply Do not use an external power supplies for ISDN terminals connected to the VOE. The VOE supplies S-Bus line power to ISDN terminals connected to the BRI port, so external power supplies are not required for the ISDN terminals. -
Page 26: Voe Initial Configuration
Chapter 4 VOE initial configuration Chapter contents Introduction ................................27 1. Start the VOE Discovery Tool...........................27 2. Access the Web Browser (GUI) Interface......................27 3. Configuring your VOE............................30 Accessing the Internet .............................30 Bootloader................................32 Start Bootloader ..............................32 Start-up with factory configuration .........................33 Load a new application image (VOE Firmware) via TFTP ................33 Load a new application image (VOE Firmware) via the serial link ..............35... -
Page 27: Introduction
The VOE discovery tool provides a quick and easy way to access the management interfaces residing within your VOE. The tool identifies any Black Box VoIP devices installed on your network and displays the model number, IP address and MAC address of each unit.To use the discovery tool, do the following: 1. -
Page 28: Voe Home Page
VOE102 Getting Started Guide 4 • VOE initial configuration Figure 1. VOE Discovery Tool window with webbrowser selected 2. Right-click the selected line, and select Webbrowser. The Login window will display. Figure 2. Login window 3. Enter the username administrator. Do not enter a password. Instead simply click OK. Your web browser will display the VOE home page (see figure... -
Page 29: Main Gui Elements
VOE102 Getting Started Guide 4 • VOE initial configuration Navigation bar Current system path Configuration and status information Figure 11. Main GUI elements The GUI consists of the following main elements (see figure 11): • The “Navigation Bar” on the left edge presents you with a menu listing giving access to the various configu- ration and status pages of the VOE. -
Page 30: Configuring Your Voe
VOE102 Getting Started Guide 4 • VOE initial configuration 3. Configuring your VOE Once you have logged in you can use the browser-based graphical user interface (GUI) to configure and man- age your VOE. The information in this section is intended to introduce the configuration tools and get you started. -
Page 31: Wan Page
VOE102 Getting Started Guide 4 • VOE initial configuration Figure 12. WAN page The VOE supports three configuration options for the WAN connection (see figure 12), as described in the following paragraphs: • DHCP (client—factory default). The VOE’s WAN port has a DHCP client enabled that uses an estab- lished Internet connection to get the Internet connectivity parameters (IP address, default gateway) auto- matically from a DHCP server. -
Page 32: Bootloader
Ethernet interfaces, or open a CLI session via the console port (if available on the VOE). The login display will appear. Using the credentials admin / black box , log in to the VOE. The following prompt will be displayed: RedBoot>... -
Page 33: Start-Up With Factory Configuration
VOE102 Getting Started Guide 4 • VOE initial configuration Start-up with factory configuration Step Command Purpose Copies the VOE Firmware application image from RedBoot> fis load the persistent memory (flash:) to the volatile mem- ory (RAM) from where it will be executed. - Page 34 VOE102 Getting Started Guide 4 • VOE initial configuration Step Command Purpose RedBoot> go Starts the application image that was down- loaded into the volatile memory (RAM). Note With the Bootloader, only the Ethernet interface 0/0 is available. The Boot- loader applies the IP address, subnet mask, and default gateway that were last configured by the Bootloader itself or by another application (e.g.
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Page 35: Load A New Application Image (Voe Firmware) Via The Serial Link
VOE102 Getting Started Guide 4 • VOE initial configuration Load a new application image (VOE Firmware) via the serial link The Bootloader supports the ‘X-Modem’ and ‘Y-Modem’ protocols to download application images via the serial link of the console. Do the following to initiate the download:... - Page 36 Appendix A Specifications Chapter contents DSP..................................37 Voice connectivity ..............................37 Data connectivity ..............................37 Voice processing (signalling dependent).........................37 Fax and modem support............................37 Voice signalling ..............................38 Voice routing—session router..........................38 IP services ................................38 Management .................................39 Operating environment ............................39 Operating temperature ............................39 Operating humidity ............................39 System ...................................39 Dimensions...
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Page 37: A Specifications
VOE102 Getting Started Guide A • Specifications Note Refer to the software feature matrix for the most up-to-date specifications. One 2-channel DSP Voice connectivity Single ISDN BRI So (NT), 4-wire RJ45 port labeled BRI Point-to-point, point-to-multipoint configurable BRI port provides ISDN line power to connected terminals... -
Page 38: Voice Signalling
VOE102 Getting Started Guide A • Specifications Voice signalling SIPv2 H.323v4 SIP call transfer, redirect Overlap or en-bloc dialing DTMF in-band, out-of-band Configurable progress tones Voice routing—session router Local switching Interface huntgroups Call-Distribution groups Call Routing Criteria: • Interface •... -
Page 39: Management
VOE102 Getting Started Guide A • Specifications Management Industry standard CLI with remote Telnet access HTTP web management and firmware loading TFTP configuration & firmware loading SNMP v1 agent (MIB II and private MIB) Built-in diagnostic tools (trace, debug) Operating environment Operating temperature 32–104°F (0–40°C) -
Page 40: Cabling
Appendix B Cabling Chapter contents Introduction ................................42 Ethernet ................................42 ISDN BRI ................................43... -
Page 41: Introduction
VOE102 Getting Started Guide B • Cabling Introduction This section provides information on the cables used to connect the VOE and the interface cards to the exist- ing network infrastructure and to third party products. Ethernet Ethernet devices (10Base-T/100Base-T) are connected to the VOE over a cable with RJ-45 plugs. All Ethernet ports on the VOE are Auto-MDX and use any straight or crossover cable to connect to hubs, switches, PCs or other devices. -
Page 42: Isdn Bri
VOE102 Getting Started Guide B • Cabling ISDN BRI The ISDN port connects to ISDN terminals (phones, PBXs) or an ISDN S-BUS using cables terminated with RJ-45 connectors. Use straight-though cables to connect to the TE port of your phone, PBX, or residential S-BUS. -
Page 43: Port Pin-Outs
Appendix C Port pin-outs Chapter contents Introduction ................................45 Ethernet ................................45 ISDN BRI Terminal (NT/Net) port ........................45... -
Page 44: Introduction
VOE102 Getting Started Guide C • Port pin-outs Introduction This section provides pin-out information for the ports of the VOE. Ethernet Table 5. RJ-45 Ethernet socket Signal Note Pins not listed are not used. ISDN BRI Terminal (NT/Net) port The BRI terminal port uses an 8-pin RJ-45 connector (the pinout is shown in table Table 6. -
Page 45: Voe Factory Configuration
Appendix D VOE factory configuration Chapter contents Introduction ................................47... -
Page 46: Introduction
VOE102 Getting Started Guide D • VOE factory configuration Introduction The factory configuration settings for the VOE are shown below. #----------------------------------------------------------------# # VOE Series # R3.xx BUILDxxxxx SIP # 2005-08-25T00:00:00 # Factory configuration file #----------------------------------------------------------------# gui type basic webserver port 80 language en... - Page 47 VOE102 Getting Started Guide D • VOE factory configuration profile voip VOIP codec 1 g729 rx-length 20 tx-length 20 codec 2 g711alaw64k rx-length 20 tx-length 20 codec 3 g711ulaw64k rx-length 20 tx-length 20 dejitter-mode static dejitter-max-delay 120 context ip router...
- Page 48 VOE102 Getting Started Guide D • VOE factory configuration context cs switch no shutdown gateway sip GW_SIP bind interface IF_IP_WAN router service default gateway sip GW_SIP no shutdown port ethernet 0 0 bind interface IF_IP_WAN router medium auto pppoe session SES_PPPOE...
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Page 49: E End User License Agreement
Appendix E End user license agreement Chapter contents End User License Agreement ..........................51 1. Definitions ..............................51 2. Title ................................51 3. Term ................................51 4. Grant of License ............................51 5. Warranty ..............................51 6. Termination ..............................52 7. Other licenses .............................52... -
Page 50: End User License Agreement
fitness for a particular purpose or non-infringement. In no event shall Black Box or its licensors be liable for any dam- ages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the Program(s), even if Black Box has been advised of the possibility of such damages. -
Page 51: Termination
Program(s) 7. Other licenses The Program may be subject to licenses extended by third parties. Accordingly, Black Box licenses the Pro- grams subject to the terms and conditions dictated by third parties. Third party software identified to the Pro- grams includes: •...