Black Box VOE101 Getting Started Manual
Black Box VOE101 Getting Started Manual

Black Box VOE101 Getting Started Manual

Voip analog gateway
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VOE101
VoIP Analog Gateway
Getting Started Guide
Important
This is a Class B device and is intended for use in a light industrial or residential environment. It is not intended nor approved for use in
an industrial environment.
CUSTOMER
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
SUPPORT
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
INFORMATION
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com

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Summary of Contents for Black Box VOE101

  • Page 1 Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX SUPPORT FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 INFORMATION Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2: Industry Canada Notice

    Radio and TV Interference This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep- tion. This equipment has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reason- able protection from such interference in a commercial installation.
  • Page 3 FCC Part 68 Compliance Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA. On the bottom side of this equipment is a label that contains—among other information—a product identifier in the format US: AAAEQ##TXXXX . If requested, this number must be provided to the telephone company. The method used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA.
  • Page 4 El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabri- cante. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
  • Page 5: Summary Table Of Contents

    Summary Table of Contents General information............................19 VOE101 installation............................21 3 Home................................24 Network—LAN ............................. 27 Telephony ..............................34 System ................................50 Documentation ............................. 69 Logout ................................71 Compliance information ..........................73 Specifications ..............................75 Dial plans ..............................78 Calling Features ............................
  • Page 6: Table Of Contents

    ............................18 General conventions ............................18 General information............................19 VOE101 overview ..............................20 VOE101 installation............................21 Installing the VOE101 ............................22 Resetting the VOE101 to factory default ......................23 3 Home................................24 System information ...............................25 System Uptime ...............................25 LAN IP Address ..............................25 MAC address ..............................25 Application Version ............................25...
  • Page 7 VOE101 Getting Started Guide Table of Contents Dynamic IP Assignment ..........................28 IP address ..............................29 MAC address ............................29 Subnet Mask .............................29 Default Gateway ............................29 Domain name ............................29 DNS address .............................29 DynDNS address ............................29 VLAN ...............................29 Priority Tag ...............................29 Settings..................................29 Internet Configuration ............................30...
  • Page 8 VOE101 Getting Started Guide Table of Contents Subscribed for Voicemail ...........................38 Messages waiting ............................38 ..................................38 SIP Configuration ............................39 SIP Server Settings ............................39 Gateway Settings ............................39 Dial Plan ............................39 SIP Extensions ..............................40 Support PRACK method ..........................40 Encode SIP URI with user parameter ......................40...
  • Page 9 VOE101 Getting Started Guide Table of Contents Call Forward All ............................45 Selective Call Forward ..........................45 Three-Way Conferencing ..........................45 Incoming Call Block ..........................45 Distinctive Ring ............................46 Call Transfer .............................46 Dialing by IP Address ..........................46 Speed Dial ..............................46 Message Waiting Indicator ........................46 Call Forward on Busy ..........................46...
  • Page 10 VOE101 Getting Started Guide Table of Contents New User Password ............................53 Confirm new password ...........................53 Saving your work ............................53 Configuration................................54 Syslog Service ..............................54 Enable Syslog ............................54 Syslog Server .............................54 Debug Service ............................54 Enable Debug ............................54 Debug Server .............................55 Debug Connection Port ..........................55...
  • Page 11 VOE101 Getting Started Guide Table of Contents Calling Prefix Keys ............................61 Call Return ...............................61 Warm Line ..............................61 Speed Dial ..............................61 Call Forward All ............................62 IP Dialing ..............................62 Call Hold ..............................62 Call Waiting (call alternative) ........................62 Call Conference ............................62 Call Conference Drop ..........................62...
  • Page 12 VOE101 Getting Started Guide Table of Contents System Object Id ............................66 Saving your work ............................66 Auto Upgrade................................66 Routine Upgrade every xxx day(s) ........................66 Enable Auto Upgrade ............................67 Auto Upgrade Protocol ...........................67 Upgrade Server ...............................67 Auto Upgrade URL ............................67 Saving your work ............................67...
  • Page 13 VOE101 Getting Started Guide Table of Contents Existing voice prompt configuration .......................84...
  • Page 14: List Of Tables

    List of Tables General conventions ..............18 Bellcore standard ring cadence patterns .
  • Page 15: List Of Figures

    VOE101 VoIP download and configuration Home page ........
  • Page 16: About This Guide

    81 describes the calling features that can be accessed from phones attached to the VOE101 • Appendix E on page 83 explains how to configure the voice prompt function in the VOE101 For best results, read the contents of this guide before you install the VOE101.
  • Page 17: Safety When Working With Electricity

    Strictly follow the warning instructions to avoid injury caused by electric shock. WARNING Safety when working with electricity The VOE101 contains no user serviceable parts. The equipment shall be returned to Black Box for repairs, or repaired by qualified service personnel. WARNING The external power adapter shall be a listed Limited Power Source.
  • Page 18: General Observations

    VOE101 Getting Started Guide Do not work on the system or connect or disconnect cables during periods of lightning activity. WARNING In accordance with the requirements of council directive 2002/ 96/EC on Waste of Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate this product from other waste and scrap and deliver to the WEEE collection system in your country for recycling.
  • Page 19: General Information

    Chapter 1 General information Chapter contents VOE101 overview ..............................20...
  • Page 20: Voe101 Overview

    1) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the VOE101 product is an effective and flexible solution for accessing Internet-based telephone services and corporate intranet systems across established LAN and Internet connections like xDSL and cable modems.
  • Page 21: Voe101 Installation

    Chapter 2 VOE101 installation Chapter contents Installing the VOE101 ............................22 Resetting the VOE101 to factory default ......................23...
  • Page 22: Installing The Voe101

    IP address of the VOE101, lift the handset off the attached analog phone and dial * * * * . Dial 1 0 0 # , listen to and record the IP address of the VOE101. (To manually set the IP address, see appendix E, “Voice prompt configuration”...
  • Page 23: Resetting The Voe101 To Factory Default

    Resetting the VOE101 to factory default The VOE101 should be powered off. Press the recessed button on the rear of the VOE101, then apply power to the unit. Continue depressing the button while the LEDS are flashing, and only release the button after the LEDs have stopped.
  • Page 24: Home

    Chapter 3 Home Chapter contents System information ...............................25 System Uptime ...............................25 LAN IP Address ..............................25 MAC address ..............................25 Application Version ............................25 Config Date ..............................25 Security ................................25 Application Code Version ..........................26 Downloader Code Version ..........................26 System Status.................................26 SIP Messages Sent ............................26 SIP Messages Received ............................26 SIP Bytes Sent...
  • Page 25: System Information

    LAN IP Address The IP address of the VOE101. If (Static) is shown next to the address, it means the IP address was assigned to the VOE101 under the LAN Settings. (Dynamic) indicates the IP address was learned via DHCP.
  • Page 26: Application Code Version

    Shows the downloader code version being used. System Status Shows VoIP statistics for the period of time since the VOE101 was last reloaded (either by powering the unit off and then on again, or by selecting System > Reload). SIP Messages Sent Total number of VoIP SIP messages sent (including retransmissions).
  • Page 27: Network-Lan

    Chapter 4 Network—LAN Chapter contents Status..................................28 Interface Status ...............................28 Enabled ..............................28 Service ...............................28 Interface Status ............................28 Network Settings ............................28 Dynamic IP Assignment ..........................28 IP address ..............................29 MAC address ............................29 Subnet Mask .............................29 Default Gateway ............................29 Domain name ............................29 DNS address .............................29 DynDNS address ............................29...
  • Page 28: Status

    Figure 4. Internet Status window Enabled Yes indicates the LAN interface is enabled and ready to be used. Service Either Routed or Bridged, displays whether the VOE101’s LAN interface connection is operating in a routed or bridged mode. Interface Status Either Up or Down.
  • Page 29: Ip Address

    Refers to the address of your domain name server that was defined under LAN settings or that was learned dynamically through DHCP. DynDNS address The IP address of the dynamic DNS server that will be notified when the VOE101’s dynamic IP address changes. VLAN...
  • Page 30: Internet Configuration

    Domain name (the name that will identify one or more IP addresses). For example, the blackbox.com domain is used by Black Box. That domain can include multiple hostnames (such as VOE101.black- box.com, ftp.blackbox.com, and so on) that point to individual computers on the Black Box network. In short, for the hostname URL http://www.blackbox.com, the domain name is blackbox.com.
  • Page 31: Wan Pppoe Configuration

    Prior to Dynamic DNS, dynamically assigned IP address changes could not be automatically reflected in DNS. As a result, VoIP devices like the VOE101 could not always be located on the Internet by DNS name. This is especially true for cable modem and ADSL services that use DHCP to assign addresses to customers.
  • Page 32: Configuring Dynamic Dns

    WAN MAC Address (Spoofed) Only available when the unit is using the VOE101 mode. The spoofed MAC address to be used by the device’s LAN interfaces, the Ethernet address of the outgoing packets from the LAN interface would be replaced with this address.
  • Page 33: Vlan Tag (Ieee 802.1Q)

    VOE101 Getting Started Guide 4 • Network—LAN the VOE101 will be marked with the specific value unless overridden on the telephony VLAN configuration settings. Figure 9. VLAN Configuration section of the Settings window VLAN Tag (IEEE 802.1q) IEEE 802.1q Ethernet VLAN tag for all outgoing packets on LAN Ethernet interface. The value should be between 0 and 4094.
  • Page 34: Telephony

    Chapter 5 Telephony Chapter contents VoIP Status ................................37 VoIP Server Registration Status ........................37 Current Server ............................37 Domain ..............................37 Base RTP Port ............................37 Phone Line Status ............................37 Registration Status ............................37 User Name ..............................38 Caller ID Setting ............................38 Subscribed for Voicemail ...........................38 Messages waiting ............................38 ..................................38...
  • Page 35: Voe101

    VOE101 Getting Started Guide 5 • Telephony Audio/CODEC Configuration..........................43 CODECS ...............................43 Packetization ..............................43 Jitter Buffer ..............................43 FAX without T.38 (Use G.711 fax) ........................43 Saving your work ............................44 Phone 1 .................................44 User Information ............................44 Phone Number ............................45 User Name ..............................45 Port ................................45...
  • Page 36 VOE101 Getting Started Guide 5 • Telephony Outgoing Call Block ............................48 Digit Pattern .............................48 HTTP Digest Setting ............................49 Saving your work ............................49 Speed Dial ................................49 Line 1 Speed Dial Settings ..........................49 Speed Dial Serv ............................49 Speed Dial 1–8 Phone Number/IP Dialing ....................49...
  • Page 37: Voip Status

    SIP server. • Registering—The VOE101 is in the process of registering with the VoIP server. No Registration—The VOE101 is not attempting to register with the SIP server because “Send Registra- • tion Request” is not checked on SIP sever setting screen.
  • Page 38: User Name

    (listened to) messages, num- ber of urgent priority new voicemail messages and the number of old (listened to) urgent priority voicemail messages as reported to the VOE101 by the VoIP SIP server. The SIP window contains the following sections: •...
  • Page 39: Sip Configuration

    Figure 12. SIP Configuration section of the SIP window SIP Server Settings The VOE101 will automatically attempt to locate the VoIP server by using the domain name specified in the LAN interface or the server will be discovered via DHCP on the WAN interface. When found, the discovered server will be listed as the Current Server.
  • Page 40: Sip Extensions

    VOE101 Getting Started Guide 5 • Telephony SIP Extensions Figure 14. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI.
  • Page 41: Sip Parameters

    VOE101 Getting Started Guide 5 • Telephony Figure 16. VoIP VLAN Configuration section of the SIP window SIP Parameters Figure 17. SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event.
  • Page 42: Nat Traversal

    VOE101 Getting Started Guide 5 • Telephony NAT Traversal Figure 18. NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your service provider.
  • Page 43: Audio/Codec Configuration

    FAX without T.38 (Use G.711 fax) When checked, T.38 is disabled and the VOE101 will not attempt T.38 session negotiation for fax transmis- sions initiated by the originator of the fax. The fax transmissions will be transported using G.711 fax pass-...
  • Page 44: Saving Your Work

    VOE101 Getting Started Guide 5 • Telephony through. The selection of T.38 or G.711 fax pass-through for fax transmissions originated from the VOE101 will be determined by the receiving fax device. T.38 is enabled by default. To disable T.38, go to Telephony > CODECS and select FAX without T.38 (Use G.711 fax) (see figure 19...
  • Page 45: Phone Number

    VOE101 Getting Started Guide 5 • Telephony Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validation of the VoIP SIP registration or call invitation.
  • Page 46: Distinctive Ring

    VOE101 Getting Started Guide 5 • Telephony Distinctive Ring Enable distinctive ringing service—This service allows additional telephone numbers to be added to an exist- ing telephone line and when a caller dials one of these “distinctive ringing” numbers, the telephone will ring in a unique pattern to indicate which number is being dialed.
  • Page 47: Dial Out Type

    VOE101 Getting Started Guide 5 • Telephony Dial Out Type Figure 22. Dial Out Type section of Phone 1 window Dial Out Type Enable Hot-Line and Warm-Line services. To achieve this, one sequence in the dial plan must start with a pause, with a 0 delay for a Hot Line, and a non-zero delay for a Warm Line.
  • Page 48: Selective Call Forward Settings

    VOE101 Getting Started Guide 5 • Telephony Selective Call Forward Settings Figure 24. Selective Call Forward Settings section of Phone 1 window Incoming caller #1–8 Up to 8 incoming calls can be selected for call forwarding. Forward destination #1–8 Up to 8 destinations to which incoming calls can be forwarded.
  • Page 49: Http Digest Setting

    VOE101 Getting Started Guide 5 • Telephony HTTP Digest Setting SIP INVITE must contain a valid Authorization header that is based on an Auth ID and a password using MD5 digest algorithm. The Auth ID must be specified in the username parameter in the Authorization header.
  • Page 50: System

    Chapter 6 System Chapter contents Set Security Password ............................53 Web Page Protect ............................53 New Root Password ............................53 New User Password ............................53 Confirm new password ...........................53 Saving your work ............................53 Configuration................................54 Syslog Service ..............................54 Enable Syslog ............................54 Syslog Server .............................54 Debug Service ............................54 Enable Debug ............................54...
  • Page 51 VOE101 Getting Started Guide 6 • System Block Anonymous Calls ..........................60 Distinctive Ring ............................60 Warm Line ..............................60 Do Not Disturb ............................60 IP Dialing ..............................60 Speed Dialing ............................61 Income Caller ID ............................61 Self Caller ID Block ..........................61 Calling Prefix Keys ............................61 Call Return ...............................61...
  • Page 52 VOE101 Getting Started Guide 6 • System SNMP Trap Configuration ..........................65 IP address ..............................65 Trap Community ............................65 SNMP Community Configuration .........................66 Read Community ............................66 Write Community ............................66 SNMP System Configuration .........................66 System Description ...........................66 System Object Id ............................66 Saving your work ............................66...
  • Page 53: Set Security Password

    Two levels of system configuration are available: user level and system level. Access to each level is password controlled. Web Page Protect Enable or disable web access protection. When set to YES, a password will be required to access the VOE101 web configuration interface. New Root Password Type the administrator’s password.
  • Page 54: Configuration

    209.49.110.185 Jan 01 00:00:00 syslog: Check Autoupgrade Syslog Server Specify the syslog server IP address or DNS name. This feature specifies the server for logging VOE101 system information and critical events. Debug Service Enable Debug Enable or disable System Debug.
  • Page 55: Debug Server

    07-07-2005 14:48:51 Local7.Debug 10.10.22.13 **EndPoint State: StateOnHook ==> StateOffHook in src/common/fxs/OnHookFxs.c: 55 Debug Connection Port The port number of the debug server to be used for receiving debug messages from the VOE101. Use port 412 to send debug output to a syslog server. NTP Service The network time protocol (NTP) synchronizes timekeeping among a set of distributed time servers and cli- ents.
  • Page 56: Time Zone

    VOE101 to make configuration changes. Enable Ping Reply When checked, the VOE101 will reply to ping requests received on the WAN port. If the option is not checked, the VOE101 will not respond to ping requests received on the WAN port.
  • Page 57: Call Progress Tones

    VOE101 Getting Started Guide 6 • System • Control Timer Values (see figure 36 on page 63) • FXS Port (see figure 37 on page 64) • Ring Setting (see figure 38 on page 64) • FXS Port Polarity (see figure 39...
  • Page 58: Prompt Tone

    Off Hook Warning Played when the subscriber does not place the handset on the cradle properly. Distinctive Ring Settings The VOE101 Distinctive Ring Settings window (see figure 33) enables you to specify up to 8 sets of distinctive ring cadences.
  • Page 59: Supplementary Service Keys

    Supplementary Service Keys Supplementary Service Keys are key sequences that can enable and disable certain calling features from an analog phone handset attached to the VOE101. Note The supplementary service keys must begin with a ‘*’,’#’ character, or f (flash hook) and follow a 1 or 2 numeric digit(s).
  • Page 60: Call Forward All

    VOE101 Getting Started Guide 6 • System Figure 34. Supplementary Service Keys section of Localization Window Call forward All Enables or disables the unconditional call forwarding feature. Call forward on Busy Enables or disables the call forwarding on busy feature.
  • Page 61: Speed Dialing

    VOE101 Getting Started Guide 6 • System Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for outgoing calls.
  • Page 62: Call Forward All

    VOE101 Getting Started Guide 6 • System *7123019751000 and on-hook the phone. When 2 is pressed on the telephone key pad, 3019751000 will be called. Call Forward All Configures the number to unconditionally forward all calls to. To configure call forward all enter the calling prefix key (*73 is the factory default), the number to dial and then on hook the phone.
  • Page 63: Hotline

    Warm Line Delay Specify a time period as a delay time for warm line dialing. If warm line is enabled, then the VOE101 will wait this amount of time after the handset is off-hook before dialing the warm line phone number.
  • Page 64: Interdigit Timer

    6 • System Interdigit Timer The number of seconds the VOE101 will wait for the caller to input a subsequent digit of the dialed number. If the timer value is exceeded before the dial plan is matched (see section “Gateway Settings”...
  • Page 65: Ring Frequency

    VOE101 Getting Started Guide 6 • System Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. FXS Port Polarity Configuration Figure 39. FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected.
  • Page 66: Snmp Community Configuration

    “NO” without consulting with their service provider. Figure 41. AutoUpgrade window Routine Upgrade every xxx day(s) If selected, the VOE101 will check for automatically check for updates at system reload time and on a periodic basis based on the number of days selected. Auto Upgrade...
  • Page 67: Enable Auto Upgrade

    ROM file download and permanent write of the application to the device’s flash memory. During download of new firmware images, the LEDs on the VOE101 will flash sequen- tially. Typically, HTTP downloads take about 5–10 minutes. After the download is completed, the download status page will be displayed.
  • Page 68: Reload

    VOE101 Getting Started Guide 6 • System Reload Figure 43. Reload window Reloading the system will terminate all network connections and restart your browser connection. CAUTION Chose the Reload and execute Main Application option, for execution of the main application which you have configure, once you reload the system.
  • Page 69: Documentation

    Chapter 7 Documentation Chapter contents Introduction ................................70...
  • Page 70: Introduction

    VOE101 Getting Started Guide 7 • Documentation Introduction Clicking the link (see figure 44) connects to the Black Box website to display the most current Documentation version of the VOE101 Getting Started Guide in portable document format (PDF). Figure 44. Documentation link Introduction...
  • Page 71: Logout

    Chapter 8 Logout Chapter contents Introduction ................................72...
  • Page 72: Introduction

    Clicking (see figure 45) displays Logout—Sure to Logout?. Logout If you want to exit from the VOE101 management utility, click the Logout button (see figure 45). Figure 45. Logout window You will be returned to the password verification page (see figure...
  • Page 73: A Compliance Information

    Appendix A Compliance information Chapter contents Compliance ................................74 EMC Compliance: ............................74 Safety Compliance ............................74 Radio and TV Interference (FCC Part 15) ......................74 CE Notice (Declarations of Conformity).......................74...
  • Page 74: Compliance

    VOE101 Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC Part 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 Radio and TV Interference (FCC Part 15) This equipment generates and uses radio frequency energy, and if not installed and used properly—that is, in strict accordance with the manufacturer's instructions—may cause interference to radio and television recep-...
  • Page 75 Appendix B Specifications Chapter contents Voice Connectivity ..............................76 Connectivity................................76 Voice Processing (signalling dependent) ........................76 Fax and Modem Support............................76 Voice Services/Features............................77 IP Services ................................77 Management .................................77 Operating Environment ............................77 System ...................................77...
  • Page 76: B Specifications

    VOE101 Getting Started Guide B • Specifications Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 1 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling dependent) MGCP • Packet Cable NCS 1.0 •...
  • Page 77: Voice Services/Features

    VOE101 Getting Started Guide B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 ; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT DHCP client & server PPPoE ICMP redirect (RFC 792); Packet fragmentation...
  • Page 78: C Dial Plans

    Appendix C Dial plans Chapter contents Introduction ................................79 Sample Dial Plans..............................79 Simple Dial Plan .............................79 Non-dialed Line Dial Plan ..........................79 Complex Dial Plan ............................79...
  • Page 79: Introduction

    VOE101 Getting Started Guide C • Dial plans Introduction The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate- keeper for resolution into a destination IP address.
  • Page 80 VOE101 Getting Started Guide C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T) Sample Dial Plans...
  • Page 81: Calling Features

    Appendix D Calling Features Chapter contents Introduction ................................82...
  • Page 82: Introduction

    VOE101 Getting Started Guide D • Calling Features Introduction The VOE101 family supports advanced calling features that can be turned on and off from phones attached to the VOE101 (see table Note Your telephony service provider must enable your service for these calling features to work.
  • Page 83: Voice Prompt Configuration

    Appendix E Voice prompt configuration Chapter contents Introduction ................................84 Accessing the voice prompt ..........................84 Existing voice prompt configuration .......................84...
  • Page 84: Introduction

    E • Voice prompt configuration Introduction The VOE101 provides the ability to review and set the network configuration parameters using the handset of an attached analog telephone handset. By default from the factory, DHCP is enabled and an IP address is not configured.
  • Page 85 © Copyright 2007. Black Box Corporation. All rights reserved. Released: December 7, 2007 © Copyright 2007. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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