Handling Calls; The Swap Key; Placing A Call On Hold - Aastra 9112i User Manual

Handling Calls

When you are connected to a call,
you can use the hard keys on the
phone to place a call on hold,
transfer a call, or conference.

The Swap Key

While you're on the phone, if there
is a second incoming call, pressing
o
places the current call on
hold and answers the incoming
o
call. Pressing
between the two active calls. A
third call cannot be accepted.
While in a call with no other
incoming calls, pressing
o
has no effect.
to switch back and forth between 2
calls.
IP Phone UI
To handle two calls:
o
• Press
second incoming call. Your first
call is automatically put on hold.
o
• You can use
between the two calls.
• To transfer a call to another line,
o
press
k
to transfer the call,
followed by the extension or
outside line number. See the
section 19 for more information.
• If you or the other party hang up
on an active call while a second
call is on hold, the phone
remains in the standard hold
state.

Placing a Call on Hold

When you place a call on hold,
only your phone can retrieve the
call.
again toggles
o
can be used
to answer a
to juggle
to answer, then
IP Phone UI
To place a call on hold:
1. Connect to the call (if not
already connected).
2. Press the Hold
Call held
Jun 8 2:55pm
Your telephone set indicator light
in the upper right corner of your
phone will flash steadily to remind
you that you still have a call on
hold. The screen will display "Call
O
Held". Press
reconnect to the held call.
When on Hold
To let your caller know that they
are still on hold, music plays softly
(if this has been set up for your
system).
ohn 1051
01:17
Automatic Hold
When juggling between calls, you
do not have to press the hold
button to go from one call to the
next. The phone will automatically
put your current call on hold as
soon as you press
o
to toggle back and forth
between held calls.
9112i IP Phone User Guide
O
key.
again to
o
. Use
19