Troubleshooting; Sound Problems - Sennheiser RS195 Instruction Manual

Troubleshooting

Troubleshooting

Sound problems

Problem Possible cause
Headphones are switched off.
No power connection.
Headphones are muted.
Audio plug is not properly
connected.
Audio source is switched off.
Volume of the analog audio source is
either set to the minimum or is on
No sound
mute.
Audio cable is defective.
Headphones are not correctly paired
with the transmitter (e.g. additional
headphones).
Wrong audio input is selected.
Digital audio connection uses
incompatible data transmission
settings.
Headphones are out of the
transmitter's range.
Signal is shielded.
Sound dropouts/
no sound
There are interfering devices (e.g.
WLAN routers, Bluetooth devices or
microwaves) in the vicinity.
Headphone volume is adjusted too
low.
Sound is too low
Volume of the analog audio source is
adjusted too low.
Hear echoes and TV Some TVs can adjust a delay or
tone when using latency of the audio signal for the
headphones digital audio output.
Balance is misadjusted.
Sound only on one Audio cable is not properly
ear connected.
Audio cable is defective.
Possible solutions
Switch the headphones on.
Check the connection of the power supply
unit.
Deactivate the muting function.
Check the audio plug connection.
Switch the audio source on.
Increase the volume on the audio source
to at least a medium level/Deactivate the
muting function from the audio source.
Replace the audio cable.
Pair the headphones with the transmitter
again.
Select the other audio input.
Set the digital audio output of your
device/audio source to "PCM", with a
sampling rate of max. 96 kHz (see the
instruction manual of your audio source).
Reduce the distance between headphones
and transmitter.
Remove obstacles between the
transmitter and headphones.
Change the position of the transmitter or
of the headphones.
Ensure that the transmitter is separated
from other wireless devices by at least
50 cm/20".
Increase the volume on the headphones.
Increase the volume on the analog audio
source to at least a medium level.
Check the audio output settings of your
TV and set the latency to "0".
Adjust the balance.
Check the plug connection.
Replace the audio cable.
Page
20
16
21
12
–
–
–
26
21
–
–
–
11
–
21
–
–
22
12
–
RS 195 | 29