Other Problems - Sennheiser RS195 Instruction Manual

Troubleshooting
Problem Possible cause
Signal of the audio source is
distorted.
Headphone volume is adjusted too
Sound is distorted
high.
Volume of the analog audio source is
adjusted too high.
Hearing profiles
cannot be activated.
More than one pair of headphones is
The LEDs for
connected to the transmitter.
personal hearing are
flashing

Other problems

Problem Possible cause
Transmitter does
No power connection.
not turn on
The rechargeable batteries are
almost empty.
No batteries inside the battery
Headphones do not
compartments.
turn on
The rechargeable batteries are
inserted the wrong way round.
Operating time The rechargeable batteries are
decreases exhausted.
More than one pair of headphones is
connected to the transmitter
Hearing profile
(pressing the MODE button makes
cannot be activated
the 3 LEDs for sound optimization
flash 3 times).
You hear beeps in The rechargeable batteries are
the headphones almost empty.
Distance to the transmitter is too
large.
Headphones are not paired with the
transmitter.
Headphones cannot
be connected to the
Another set of headphones is being
transmitter
charged so I can't pair my second
headphones.
Headphones are not compatible.
If you encounter a problem that is not listed in the table, or if the solutions provided do not work, please visit
the RS 195 product page at www.sennheiser.com for the most up-to-date list of frequently asked questions.
You may also contact your local Sennheiser service partner for assistance. To find a Sennheiser service partner
in your country, visit www.sennheiser.com.
30 | RS 195
Possible solutions
Reduce the volume of the audio source.
Reduce the volume on the headphones.
Decrease the volume of the analog audio
source at least to a medium volume level.
Switch off all other connected
headphones. The hearing profiles can
only be used with one pair of HDR 195
headphones.
Possible solutions
Check the connection of the power supply
unit.
Recharge the rechargeable batteries.
Insert the rechargeable batteries.
Remove the rechargeable batteries from
the headphones and reinsert them again.
Observe correct polarity.
Replace the rechargeable batteries with
new ones.
Switch off all other connected
headphones.
Recharge the rechargeable batteries.
Reduce the distance to the transmitter.
Pair the headphones with the transmitter. 26
Perform a proximity pairing:
1. Place the headphones as close as
possible to the transmitter.
2. Switch the headphones on.
3. Press the Volume +/- buttons
simultaneously for about 7 seconds.
Use Sennheiser HDR 165, 175, 185, or
195 wireless headphones only.
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