Star LC-7211 User Manual page 78

70 Troubleshooting
Problem
Incorrect number of lines are
printed on the page.
Text and graphics are
malformed.
Print quality is poor.
Forms are smudged.
Printing is too dark.
Possible Cause
Auto line feed with carriage
return is enabled.
The line spacing or leading
selected by your application
program is wrong.
Dot adjustment is not
correct.
The ribbon is worn out or
"used up."
The printer is not set up
correctly for the thickness of
paper being used.
The print head is damaged.
The printer is not set up
correctly for the thickness of
paper being used.
The ribbon is jammed,
twisted, or not set correctly
between the print head and
the print head shield.
Print head shield is damaged
or missing.
Recommended Action
Use the EDS Mode or the
User Setup Utility to disable
auto line feed with carriage
return (page 26).
Choose a different line
spacing or leading setting
from your application.
See "Adjusting the dot
alignment" on page 66.
Replace the ribbon with a
new one.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on page 57.
Return the printer to your
dealer for repair.
Set up the printer for the
paper thickness you are
using. See "Adjusting for
paper thickness" on page 57.
Make sure that the ribbon
cassette is installed
correctly. See "Installing the
ribbon cassette" on page 5.
Return it to your dealer for
repair.