Vehicle Cradle - Motorola MC55 User Manual

Troubleshooting the Four Slot Ethernet Cradle (Continued)
Table 7-4
Symptom
Battery is not
charging.

Vehicle Cradle

Troubleshooting the Vehicle Cradle
Table 7-5
Symptom
MC55 battery
charging LED does
not light up.
MC55 battery is not
recharging.
Cause
MC55 removed Replace the MC55 in the cradle. The 3600 mAh battery fully
from the cradle too charges in less than six hours. Tap
soon.
Power
Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty
battery.
MC55 is not Remove the MC55 and reinsert it correctly. Verify charging is active.
inserted correctly in Tap
Start
the cradle.
Ambient Move the cradle to an area where the ambient temperature is
temperature of the between 0°C (32°F) and 35°C (95°F).
cradle is too warm.
Possible Cause
Cradle is not Ensure the power input cable is securely connected to the cradle's
receiving power. power port.
MC55 was Replace the MC55 in the cradle. The 2400 mAh battery fully
removed from the charges in four hours and the 3600 mAh battery fully charges in
cradle too soon. less than six hours.
Battery is faulty. Replace the battery.
MC55 is not placed Remove the MC55 from the cradle, and re-insert correctly. If the
correctly in the battery still does not charge, contact customer support.
cradle. The MC55 battery charging LED slowly blinks amber when the
MC55 is correctly inserted and charging.
Ambient Move to an area where the ambient temperature is between 0
temperature of the and 35
cradle is too warm.
Maintenance & Troubleshooting 7 - 11
Solution
to view battery status.
> > >
Settings System Power
Action
o
C.
> > >
Start Settings System
to view battery status.
o
C