Using The Card Reader - VeriFone Vx820 Duet Quick Setup Manual

Using the ChIP reader
Note: CHIP insertion should be done by your customer, you should
pass the pin pad to the customer and have them insert their card
and complete the transaction.
With the idle message displayed, select the desired transaction
type. Insert the card, face up, with the CHIP side towards the
terminal and insert into the CHIP reader, until it stops. You may feel
a slight click into place.
If the CHIP read fails, check the card position and try again. If
prompted to swipe the card, use the card reader to swipe the
magnetic stripe instead.
Follow the remaining prompts to complete the transaction. Refer
to your Quick reference guide for more detail.

Using the card reader

With the idle message displayed, select the desired transaction
type. Insert the card into the card reader slot, with the magnetic
stripe lying in the slot and facing the terminal.
Slide the card in either direction through the slot without stopping.
If the card swipe fails, check the position of the magnetic stripe
and slide the card again. If failure persists, the card's stripe may be
damaged, user will have to manually enter the account number on
the keypad.
Follow remaining prompts on the display to complete the
transaction. Refer to quick reference guide for details.
Using the keypad and
touch screen
The Vx820 Duet has 15 physical keys that can be used to select
numbers, letters, and to enter data. And many functions such as
selecting transaction types are controlled by Softkeys on the
touch screen.
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