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Xerox DocuPrint P8e Service Manual

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XEROX
Xerox DocuPrint P8e / P8ex
Service Manual
P8e_100
720P41711
3/99

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  • Page 1 XEROX Xerox DocuPrint P8e / P8ex Service Manual P8e_100 720P41711 3/99...
  • Page 2 Copyright protection claimed includes all forms of NOTICE matters of copyrightable materials and information now allowed by statutory or judicial law or This manual is for use by Xerox Technicians and hereinafter granted, including without limitation, Xerox trained technicians only. material generated from the software programs...
  • Page 3 This caution indicates that there are components which are sensitive to damage caused by The Laser contained in the DocuPrint P8e meets electrostatic discharge. the following standard: Laser class 3B, maximum 5mW, wavelength 780nm.
  • Page 4 The Laser Label is visible when the Top Cover is removed (Figure 1). Figure 1. Laser Safety Label Laser Label. P8e_321 Finland Laser Safety 3/99 Product Safety Xerox DocuPrint P8e Service Manual...
  • Page 5: Table Of Contents

    Table of Contents Introduction Title Page The Xerox DocuPrint P8e Service Manual is the primary document used for repairing and Introduction ..........v maintaining the P8e Laser Printers. Organization ..........vi This manual contains Service Call Procedures, Diagnostic Procedures, General Information, Service Call Procedures .......1-1...
  • Page 6: Organization

    All procedures and technical information in the This manual is divided into seven sections. The title and description of each section of the manual DocuPrint P8e Service Manual apply to the is as follows: DocuPrint P8ex printer with the exception of the information provided in the P8ex addendum.
  • Page 7 Product Manual Title Part Number P8e Laser Printer Xerox DocuPrint P8e Service Manual 720P41711 Page Date Page Date Page Date Page Date Title 3/99 7/98 5-18 7/98 3/99 3/99 7/98 5-19 7/98 3/99 3/99 7/98 5-20 7/98 3/99 3/99 7/98...
  • Page 8 Product Manual Title Part Number P8e Laser Printer Xerox DocuPrint P8e Service Manual 720P41711 Page Date Page Date Page Date Page Date 3/99 Revision Control List viii Xerox DocuPrint P8eService Manual...
  • Page 9: Service Call Procedures

    Section 1 Service Call Procedures 1.1 Call Flow Diagram ................1-2 1.2 Initial Actions .................. 1-3 1.3 Corrective Actions................1-3 1.4 Final Actions ................... 1-4 7/98 Xerox DocuPrint P8e Service Manual Service Call Procedures...
  • Page 10: Parts Lists

    Initial Actions and end with Final Actions. Figure 1.1 Call Flow Diagram. Initial Actions Corrective Actions Parts List RAPs Repair Procedures Wiring Data General Procedures Final Actions Correct Any Secondary Problems Image Quality 7/98 Service Call Procedures Xerox DocuPrint P8e Service Manual...
  • Page 11: Initial Actions

    2 If the fault is not obvious, follow the Entry Level RAP (Section 7) to identify the problem and begin corrective action. 3 After all corrective actions have been made, perform Final Actions. 7/98 Xerox DocuPrint P8e Service Manual Service Call Procedures...
  • Page 12: Final Actions

    5 Clean the machine and the work area. 6 Ask the customer to send a print job to verify printer operation. 7 Provide operator training as required. 8 Close the call. 7/98 Service Call Procedures Xerox DocuPrint P8e Service Manual...
  • Page 13 2.5 Options .................... 2-4 2.6 Paper Specifications ..............2-4 2.6.1 Paper limitations ..............2-4 2.7 Operating Language and Emulation ..........2-6 2.8 Communication Interfaces ............2-6 2.9 Status Display / Controls ............... 2-6 7/98 Xerox DocuPrint P8e Service Manual Printer Specifications...
  • Page 14: Printer Specifications

    25 Watts 2.1.2 Power On/Off The Xerox P8e printers have an on/off power switch located on left rear corner of machine. The machine is equipped with a grounded power socket. Printer will power down automatically when not used for a period of time (see Power Saver).
  • Page 15: Physical Location

    (pages per minute) (Dots per inch) From Sleep mode to From Standby mode 8 ppm True 600 x 600 dpi Standby mode 20 seconds under 30 seconds From Power save mode 30 seconds 7/98 Xerox DocuPrint P8e Service Manual Printer Specifications...
  • Page 16: Environment

    The Multipurpose Paper Feeder will hold 150 sheets of 60 - 90 g/m (16 - 24 lb), or 10 envelopes, 10 labels, 10 transparency films. The Manual Single Sheet Feeder capacity is 1 sheet 60 - 135 g/m paper. 7/98 Printer Specifications Xerox DocuPrint P8e Service Manual...
  • Page 17: Paper Limitations

    Executive, Legal Monarch (7 3/4) COM10 2.7 Operating Language and Emulation The Xerox P8e uses the enhanced PCL5 language (PCL 5e). The Xerox P8e emulates the HP 5P and lower (PCL 5e). 7/98 Xerox DocuPrint P8e Service Manual Printer Specifications...
  • Page 18: Communication Interfaces

    — change printer settings from the computer screen (Remote Control Panel). The Remote Control Panel (RCP) program allows you to view and change print settings for the following operating systems; DOS, Windows 3.1, Windows 95, Windows 98, and NT 4.0. 7/98 Printer Specifications Xerox DocuPrint P8e Service Manual...
  • Page 19 PL 6 Frame Assembly (1 of 2) ............3-12 PL 7 Frame Assembly (2 of 2) ............3-14 PL 8 Fuser ................... 3-16 PL 9 Main Drive Motor ................ 3-18 PL 10 Electronics................3-20 7/98 Xerox DocuPrint P8e Service Manual Parts Lists...
  • Page 20: Pl 1 Covers

    - - - - - - Bottom Cover - - - - - - Face Up Cover 802E00380 Front Cover - - - - - - Left Side Cover 113R00296 Print Cartridge 600K72020 Hardware Kit 7/98 Parts Lists Xerox Docuprint P8e Service Manual...
  • Page 21 P8e_308 7/98 Xerox DocuPrint P8e Service Manual Parts Lists...
  • Page 22 - - - - - - Stacker Guide - - - - - - Stopper 3E50440 107E16960 101E19680 Control Panel - - - - - - Control Panel Cover 802E00390 Face Up Exit Cover 600K72020 Hardware Kit 7/98 Parts Lists Xerox Docuprint P8e Service Manual...
  • Page 23 P8e_301a 7/98 Xerox DocuPrint P8e Service Manual Parts Lists...
  • Page 24: Pl 3 Paper Trays

    - - - - - - Paper Guide Plate - - - - - - Rear Cover Assembly {Includes Items 13 & 14} 50E15050 Tray Extender 802E00400 Rear Cover 600K72020 Hardware Kit 7/98 Parts Lists Xerox DocuPrint P8e Service Manual...
  • Page 25 P8e_302 7/98 Xerox DocuPrint P8e Service Manual Parts Lists...
  • Page 26: Pl 4 Feeder

    - - - - - - Feed Idler Shaft 22E23240 Feed Roller, Left - - - - - - Pick Up Shaft - - - - - - Shaft Lock Bushing 600K72020 Hardware Kit 7/98 Parts Lists Xerox DocuPrint P8e Service Manual...
  • Page 27 P8e_303 7/98 Xerox DocuPrint P8e Service Manual Parts Lists...
  • Page 28: Pl 5 Paper Transport

    - - - - - - Feed Support Frame - - - - - - Media Feed Gear Unit 120E19120 Paper Empty Actuator 695E58680 Paper Separator 130K64640 Paper Empty Assembly 600K72020 Hardware Kit 7/98 Parts Lists 3-10 Xerox Docuprint P8e Service Manual...
  • Page 29 P8e_304 7/98 Xerox DocuPrint P8e Service Manual 3-11 Parts Lists...
  • Page 30: Pl 6 Frame Assembly (1 Of 2)

    - - - - - - Developer Plate, Right - - - - - - Cover Open Sensor Cover - - - - - - Upper Frame 121E15480 Paper Feed Solenoid 600K72020 Hardware Kit 7/98 Parts Lists 3-12 Xerox Docuprint P8e Service Manual...
  • Page 31 P8e_305 7/98 Xerox DocuPrint P8e Service Manual 3-13 Parts Lists...
  • Page 32: Pl 7 Frame Assembly (2 Of 2)

    Off / On Switch 38K12830 ELA Unit-PTL - - - - - - - - - - - - - - - - - - 127E12600 DC Fan Motor 600K72020 Hardware Kit 7/98 Parts Lists 3-14 Xerox Docuprint P8e Service Manual...
  • Page 33 P8e_306a 7/98 Xerox DocuPrint P8e Service Manual 3-15 Parts Lists...
  • Page 34: Pl 8 Fuser

    - - - - - - Rubber Exit Roll F/Up - - - - - - Exit Shaft F/Up - - - - - - Exit Gear 115E06360 Exit Shaft Bushing - TX 600K72020 Hardware Kit 7/98 Parts Lists 3-16 Xerox Docuprint P8e Service Manual...
  • Page 35 P8e_307a 7/98 Xerox DocuPrint P8e Service Manual 3-17 Parts Lists...
  • Page 36: Pl 9 Main Drive Motor

    - - - - - - Gear-Drive 1 - - - - - - Gear-Drive 2 - - - - - - Gear-Pulley - - - - - - RCT-Belt Impeller 600K72020 Hardware Kit 7/98 Parts Lists 3-18 Xerox Docuprint P8e Service Manual...
  • Page 37 P8e_309a 7/98 Xerox DocuPrint P8e Service Manual 3-19 Parts Lists...
  • Page 38: Pl 10 Electronics

    SIMM 32MB 160K55660 Engine Controller PWB (115 VAC) 160K55510 Engine Controller PWB (220 VAC) 007K11190 Joint PWB 108E05380 Fuse (115 VAC / T8A) 108E05390 Fuse (220 VAC / T5A) 600K72020 Hardware Kit 7/98 Parts Lists 3-20 Xerox Docuprint P8e Service Manual...
  • Page 39 P8e_310a 7/98 Xerox DocuPrint P8e Service Manual 3-21 Parts Lists...
  • Page 40 Notes 7/98 Parts Lists 3-22 Xerox Docuprint P8e Service Manual...
  • Page 41 REP 4.2.1 Paper Feed Solenoid............4-9 REP 4.2.2 Upper Frame Assembly..........4-10 REP 4.2.3 Paper Feeder Assembly..........4-12 REP 4.3 Paper Transportation and Sensing REP 4.3.1 Pfeed Sensor..............4-14 REP 4.3.2 Paper Empty Sensor ............. 4-15 7/98 Xerox DocuPrint P8e Service Manual Repair Procedures...
  • Page 42 REP 4.6.2 Engine Controller PWB ..........4-27 REP 4.6.3 Controller PWB.............. 4-29 REP 4.6.4 LSU (Laser) Assembly ..........4-30 REP 4.6.5 HVPS (High Voltage Power Supply) PWB ....4-31 REP 4.6.6 Joint PWB..............4-32 7/98 Repair Procedures Xerox DocuPrint P8e Service Manual...
  • Page 43: Overview

    3 Wear a wrist strap to dissipate static electricity, which may damage sensitive electronic parts, and use a grounded mat when working with PWBs. 4 See Section 6 for the precise location of electrical connectors in the printer. 7/98 Xerox DocuPrint P8e Service Manual Repair Procedures...
  • Page 44: Rep 4.1 Covers

    4.1.1b). 4 Remove the Face Up Cover. Figure 4.1.1a. Face Up Cover Locking Tabs. P8e_257 Figure 4.1.1b. Face Up Cover Removal. P8e_258 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures Xerox DocuPrint P8e Service Manual...
  • Page 45: Rep 4.1.2 Front Cover

    5 Carefully push the right side of the Front Cover out until it is free of the hinge pin. Remove the Front Cover (Figure 4.1.2a). 6 Unplug the Control Panel connector. Figure 4.1.2a. Front Cover Removal. P8e_223 Left Side P8e_210a Right Side Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual Repair Procedures...
  • Page 46: Rep 4.1.3 Rear Cover

    3 Release the two lock tabs that secure the bottom of the cover (Figure 4.1.3a). 4 Slide the cover up and remove. Figure 4.1.3a. Rear Cover. P8e_236 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures Xerox DocuPrint P8e Service Manual...
  • Page 47: Rep 4.1.4 Top Cover

    4 Remove the two screws that secure the front of the Top Cover (Figure 4.1.4a). 5 Lift the Top Cover to remove (Figure 4.1.4a). Figure 4.1.4a. Top Cover Removal. P8e_315 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual Repair Procedures...
  • Page 48: Rep 4.1.5 Left And Right Side Covers

    8 Release the locking tab located at the top of the side cover (Figure 4.1.5a). 9 Remove the side cover. Figure 4.1.5a. Left and Right Side Cover Removal. P8e_238 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures Xerox DocuPrint P8e Service Manual...
  • Page 49: Rep 4.2 Paper Feed

    13 Remove the two screws (and ground strap) that secure the Paper Feed Solenoid to the printer frame (Figure 4.2.1a). Figure 4.2.1a. Paper Feed Solenoid Removal. P8e_311a Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual Repair Procedures...
  • Page 50: Rep 4.2.2 Upper Frame Assembly

    Upper Frame Assembly. Move the Upper Frame Assembly to the right to disconnect the front hinge pin and remove (Figure 4.2.2b). Figure 4.2.2a. Upper Frame Assembly Removal. P8e_244 7/98 Repair Procedures 4-10 Xerox DocuPrint P8e Service Manual...
  • Page 51 Figure 4.2.2b. Upper Frame Assembly Removal. P8e_245 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-11 Repair Procedures...
  • Page 52: Rep 4.2.3 Paper Feeder Assembly

    (Figure 4.2.3a). remove the Gear and Clutch. 15 Move the left end of the Paper Feeder Assembly toward the front of the printer and remove the assembly. Figure 4.2.3a. Paper Feeder Assembly Removal. P8e_314 7/98 Repair Procedures 4-12 Xerox DocuPrint P8e Service Manual...
  • Page 53 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-13 Repair Procedures...
  • Page 54: Rep 4.3 Paper Transportation And Sensing

    8 Remove the two screws that secure the Pfeed Sensor to the printer frame (Figure 4.3.1a). Remove the Pfeed Sensor. Figure 4.3.1a. Pfeed Sensor Removal. P8e_318 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures 4-14 Xerox DocuPrint P8e Service Manual...
  • Page 55: Rep 4.3.2 Paper Empty Sensor

    13 Press the lock tab and remove the Paper Empty Sensor from the assembly. Figure 4.3.2a. Paper Empty Sensor Removal. P8e_317 P8e_316 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-15 Repair Procedures...
  • Page 56: Rep 4.4 Fuser

    15 Continue to move the right end toward the rear of the printer until the left end is free of the printer frame. Remove the Fuser Assembly. Figure 4.4.1a. Fuser Assembly Removal. P8e_225 7/98 Repair Procedures 4-16 Xerox DocuPrint P8e Service Manual...
  • Page 57 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-17 Repair Procedures...
  • Page 58: Rep 4.4.2 Fuser Pressure Roller

    8 Remove the Fuser Assembly (REP 4.4.1). 9 Remove the Fuser Pressure Roller from the bearings (Figure 4.4.2a). Figure 4.4.2a. Fuser Pressure Roller Removal. P8e_313 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures 4-18 Xerox DocuPrint P8e Service Manual...
  • Page 59: Rep 4.4.3 Halogen Lamp (Fuser Heat Rod)

    13 Remove the drive gear from the Halogen Lamp (Figure 4.4.3a). Figure 4.4.3a. Halogen Lamp Removal. P8e_319 Replacement 1 Assemble in reverse order. 2 Ensure the four Fuser Stripper Fingers are on top of the Fuser Roll. 3 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-19 Repair Procedures...
  • Page 60: Rep 4.4.4 Fuser Thermistor

    Thermistor. Figure 4.4.4a. Fuser Thermistor Removal. P8e_320 Replacement 1 Assemble in reverse order. 2 Ensure the four Fuser Stripper Fingers are on top of the Fuser Roll. 3 Verify proper operation. 7/98 Repair Procedures 4-20 Xerox DocuPrint P8e Service Manual...
  • Page 61: Rep 4.5 Drive And Xerographic Modules

    4 If the Printer Cartridge will be out for longer then a few minutes, cover the Cartridge with several sheets of paper to protect it from light. Replacement 1 Assemble in reverse order. 7/98 Xerox DocuPrint P8e Service Manual 4-21 Repair Procedures...
  • Page 62: Rep 4.5.2 Gear Bracket

    9 Lower the Gear Bracket to access the Drive Motor. Disconnect the Drive Motor Harness from the Drive Motor (Figure 4.5.2a). 10 Remove the Gear Bracket. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures 4-22 Xerox DocuPrint P8e Service Manual...
  • Page 63: Rep 4.5.3 Main Drive Motor Assembly

    9 Remove the three screws that secure the Drive Motor Assembly to the Gear Bracket (Figure 4.5.3a). Figure 4.5.3a. Drive Motor Assembly. P8e_234a 10 Remove the two gears from the Drive Motor Assembly (Figure 4.5.3a). Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-23 Repair Procedures...
  • Page 64: Rep 4.5.4 Transfer Roller

    3 Slide the roller to the left against the high voltage contact and insert the right bushing. 4 Assemble remaining components in reverse order. 5 Verify proper operation. 7/98 Repair Procedures 4-24 Xerox DocuPrint P8e Service Manual...
  • Page 65: Rep 4.5.5 Dc Fan Motor

    13 Remove the two screws securing the DC Fan Motor to the printer frame (Figure 4.5.5a). Figure 4.5.5a. DC Fan Motor Removal. P8e_400 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-25 Repair Procedures...
  • Page 66: Rep 4.6.1 Bottom Shield

    4 Remove the three screws that secure the Shield to the bottom of the printer (Figure 4.6.1a). 5 Lift and remove the shield (Figure 4.6.1a). Figure 4.6.1a. Bottom Shield. P8e_239 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures 4-26 Xerox DocuPrint P8e Service Manual...
  • Page 67: Rep 4.6.2 Engine Controller Pwb

    9 Continue to lift the Engine Controller PWB and disconnect CN1, CN2, CN201, CN202, and the AC inline connector (Figure 4.6.2a). 10 Remove the Engine Controller PWB. Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-27 Repair Procedures...
  • Page 68 Figure 4.6.2a. Engine Controller Removal. P8e_240 7/98 Repair Procedures 4-28 Xerox DocuPrint P8e Service Manual...
  • Page 69: Rep 4.6.3 Controller Pwb

    7 Remove the four screws that secure the Controller PWB to the printer frame (Figure 4.6.3a). Remove the Controller PWB. Figure 4.6.3a. Controller PWB Removal. P8e_312 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-29 Repair Procedures...
  • Page 70: Rep 4.6.4 Lsu (Laser) Assembly

    10 Turn the Laser up side down and disconnect the harness connected to the right side of the Laser (Figure 4.6.4a). Figure 4.6.4a. Laser Assembly Removal. P8e_231a Replacement 1 Clean the Laser window. 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures 4-30 Xerox DocuPrint P8e Service Manual...
  • Page 71: Rep 4.6.5 Hvps (High Voltage Power Supply) Pwb

    The bottom contact (transfer) is longer than the other three (Figure 4.6.5a). Figure 4.6.5a. High Voltage Power Supply Removal. P8e_227 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Xerox DocuPrint P8e Service Manual 4-31 Repair Procedures...
  • Page 72: Rep 4.6.6 Joint Pwb

    8 Remove the three screws securing the Joint PWB to the Printer Frame (Figure 4.6.6a). Remove the Joint PWB. Figure 4.6.6a. Joint PWB Removal. P8e_229 Replacement 1 Assemble in reverse order. 2 Verify proper operation. 7/98 Repair Procedures 4-32 Xerox DocuPrint P8e Service Manual...
  • Page 73 5.3.1 Installing Software ..............5-8 5.3.1.1 Installing Printer Drivers..........5-8 5.3.1.2 Installing Status Monitor and Remote Control Panel ..5- 85.3.2 The Status Monitor ............5-9 5.3.3 Remote Control Panel (RCP) ..........5-10 7/98 Xerox DocuPrint P8e Service Manual General Procedures and Information...
  • Page 74 5.5 Engine Controller PWB ..............5-25 5.6 Installing Additional Memory............5-25 5.7 EPROM Update Procedure ............5-27 5.8 Supplemental Tools and Supplies ..........5-29 5.8.1 Tools ..................5-29 5.8.2 Supplies ................. 5-29 5.9 Abbreviations................5-30 7/98 General Procedures and Information Xerox DocuPrint P8e Service Manual...
  • Page 75: Precautions

    5.1.2 Service Precautions 1 Before disassembly, disconnect the AC power. 2 Replace parts only with the same Xerox parts. 3 Pay attention to the proper orientation of parts when mounting or inserting them. 4 Pay particular attention to the Electrostatically Sensitive Device (ESD) precautions, since failure to follow them can seriously damage the unit.
  • Page 76: Esd Precautions

    5.1.4 Laser Safety The DocuPrint P8e laser printer contains a Class IIIb laser. All laser safety information is contained on pages iii and iv in the front of this manual. 7/98...
  • Page 77: Printer Operations

    The printer is ready to receive and process data. Ready LED (blink) The printer is receiving or processing data. Ready LED (off) The printer is offline All LEDs (blink) Possible printer failure. 7/98 Xerox DocuPrint P8e Service Manual General Procedures and Information...
  • Page 78: Printer Modes

    5.2.2 Printer Modes The DocuPrint P8e has two modes of operation, each with its own set of options. 1 Ready Mode (online) 2 Test Mode 5.2.2.1 Ready Mode (Online) The Ready Mode (Online) is the printer’s normal operating mode. In this mode the printer is online and ready to print.
  • Page 79: Clearing Printer Memory

    The customer has a choice of different software configurations depending upon their needs. The DocuPrint P8e can be configured for Windows 3.1x, Windows 95/98 or Windows NT 4.0. The printer software includes: Print Drivers, Remote Control Panel (RCP), and Status Monitor. This section describes each of the software selections.
  • Page 80: Installing Software

    Installing software for Windows NT 4.0 1 Start Windows. 2 Insert the disk labeled “Xerox DocuPrint P8e NT 4.0 Disk” into your computer’s floppy drive. 3 From the Windows NT 4.0 Start menu, select Settings, then Printers. 4 Double click on the Add Printer icon.
  • Page 81: Installing Status Monitor And Remote Control Panel

    5.3.1.2 Installing Status Monitor and Remote Control Panel Installing the software for Windows 95/98 1 Insert the diskette labeled “Xerox DocuPrint P8e RCP and SM Disk” into your computer’s floppy drive. 2 From the Start Menu, select Run. 3 Type A:\setup and press Enter. Follow the on-screen instructions to complete the installation.
  • Page 82 Unknown Error.: A catastrophic printer failure such as a laser or fuser error has occurred. For this current release, it is not known whether this error message has been implemented. 7/98 General Procedures and Information 5-10 Xerox DocuPrint P8e Service Manual...
  • Page 83: Remote Control Panel (Rcp)

    About/Test Printer in Windows NT. To start the Remote Control Panel for Windows: Windows 95/98 and Windows NT 4.0 - Select Program from the Start menu. Select Xerox DocuPrint P8e, then Remote Control Panel from the drop down list. Windows 3.1x - Double click the Xerox RCP folder in Program Manager. Double click the RCP&SM icon.
  • Page 84: Total View Tab

    The Total View tab (shown above) displays the current printer parameters. The parameters are divided into sub groups which correspond to the RCP tab selections. NOTE: this tab is not available in Windows 7/98 General Procedures and Information 5-12 Xerox DocuPrint P8e Service Manual...
  • Page 85: Printer Tab

    Status Monitor messages “Paper jam near input feeder” or “Paper jam near inside rear of printer.” If a jam occurs near the output stackers, i.e. SM message “Paper jam near front of printer”, the printer will be unable to reprint this page. 7/98 Xerox DocuPrint P8e Service Manual 5-13 General Procedures and Information...
  • Page 86: Page Tab

    110 VAC operation and A4 for 220 VAC printers. Lines Per Page: Sets the number of lines per page. Copies: Sets number of copies to be printed. Orientation: Determines the orientation of the image on the paper. 7/98 General Procedures and Information 5-14 Xerox DocuPrint P8e Service Manual...
  • Page 87: Font Tab

    Symbol: Lists the various groups of font-specific characters and symbols. Point Size: The point size (height) of a font may be selected when a proportionally spaced outline font is being used. This selection is ignored by other fonts. 7/98 Xerox DocuPrint P8e Service Manual 5-15 General Procedures and Information...
  • Page 88: Quality Tab

    Econo Mode: Determines the toner quantity to use when printing. If this mode is set to ON, the printer conserves toner when printing (the printer uses roughly 50% less toner than usual). If the value is OFF, it provides 100% usage. The default value is OFF. 7/98 General Procedures and Information 5-16 Xerox DocuPrint P8e Service Manual...
  • Page 89: Test Tab

    The Diagnostic Control Unit (DCU) (600T80340) is a pocket-sized test instrument that enables a variety of diagnostic tests and provides a coded digital readout which is used to monitor printer functions. 7/98 Xerox DocuPrint P8e Service Manual 5-17 General Procedures and Information...
  • Page 90: Connecting The Dcu

    NOTE: If there is any discrepancy between the information here and labels on the DCU, ignore the DCU labels and follow this information. 7/98 General Procedures and Information 5-18 Xerox DocuPrint P8e Service Manual...
  • Page 91 Figure 5.4.2a Diagnostic Control Unit SM5_012 7/98 Xerox DocuPrint P8e Service Manual 5-19 General Procedures and Information...
  • Page 92: Status Mode

    Whenever Status Mode no longer detects any problem, the displayed Status Code will be one of the three Ready codes (00, 01, 02), depending on which paper size has been selected. Status Mode can be interrupted only by disconnecting power to the printer. 7/98 General Procedures and Information 5-20 Xerox DocuPrint P8e Service Manual...
  • Page 93: Diagnostic Mode

    When the DCU enters Diagnostic Mode, the readout window displays “00” and all LEDs on the printer's Control Panel start to blink. The Control Panel LEDs continue to blink as long as the DCU is in Diagnostic Mode. 7/98 Xerox DocuPrint P8e Service Manual 5-21 General Procedures and Information...
  • Page 94: General Test Procedures

    Bias Medium Bias -300 Bias Dark Bias -350 Transfer Bias Bias Medium Supply -500 Bias Dark Supply -500 sm5_020 Charge Transfer Trigger Transfer Transfer Duty Transfer Transfer Duty Transfer 7/98 General Procedures and Information 5-22 Xerox DocuPrint P8e Service Manual...
  • Page 95 Three of the thirteen (07, 08, 09) are tests involving sensors. Pressing ENTER starts the tests. Manually actuating and deactuating the sensor verifies the operation. 7/98 Xerox DocuPrint P8e Service Manual 5-23 General Procedures and Information...
  • Page 96: General Procedures And Information

    Unplug Printer Cycle (continous) Transfer Transfer Trigger Press ENTER Voltage On Transfer Duty Automatically Switches Voltage On Shift + Stop Transfer Duty Press ENTER Voltage On Shift + Stop 7/98 General Procedures and Information 5-24 Xerox DocuPrint P8e Service Manual...
  • Page 97: Engine Controller Pwb

    1 Switch off printer and disconnect the AC power. 2 Disconnect all cables from the back of the printer. 3 Open the front cover and remove the Print Cartridge. 7/98 Xerox DocuPrint P8e Service Manual 5-25 General Procedures and Information...
  • Page 98 SIMM. Step 6 Step 7 sm5_009 sm5_008 8 Replace the shield cover. 9 Turn the printer back over and replace the image cartridge. 7/98 General Procedures and Information 5-26 Xerox DocuPrint P8e Service Manual...
  • Page 99: Eprom Update Procedure

    • fprt.exe • xerox-lt.110 (if default paper size is letter) or xerox-a4.220 (if default paper size is A4) • rom.XXX (XXX represents the version level, i.e. 103 for version 1.03) • boot.XXX (XXX represents the version level, i.e. 103 for version 1.03) The computer’s parallel port should be assigned as standard LPT1 (hex 378) before beginning the...
  • Page 100 9 Switch the printer back on. The printer should go to an on-line condition with the ready LED on. 10 At the C> prompt, type: fprt xerox-lt.XXX lpt1 (XXX represents the version level, i.e. 103 for version 1.03). This tests 115 VAC systems with a default for letter size paper At the C>...
  • Page 101: Supplemental Tools And Supplies

    Polyurethane Pads 600S4653 Towel (heavy duty) 35P3191 Xerox Europe (XE) Cleaner 8R90175 Cleaning Pad Kit 600S4372 Cloth 8R90019 Fuser Cleaning Solvent Pads 43P83 General Cleaning Solvent 8R90176 Lens Cleaner 8R90177 7/98 Xerox DocuPrint P8e Service Manual 5-29 General Procedures and Information...
  • Page 102: Abbreviations

    EMSG Engine Status message collector supply voltage (dc) HSYNC Horizontal sync Video Control Unit Interrupt Video data from controller INTA Interrupt Acknowledge Video data output Image Cartridge Print Cartridge 7/98 General Procedures and Information 5-30 Xerox DocuPrint P8e Service Manual...
  • Page 103: Wiring Data

    6.3 Circuit Board Layout ..............6-4 6.3.1 Controller PWB ................. 6-4 6.3.2 Joint PWB ................. 6-6 6.3.3 Engine Controller PWB ............. 6-8 6.3.4 HVPS ..................6-10 6.3.5 Control Panel PWB ..............6-12 6.3.6 PFeed PWB ................6-12 7/98 Xerox DocuPrint P8e Service Manual Wiring Data...
  • Page 104: Introduction

    Each connector has an arrow that indicates the position of pin one for that connector. The wiring diagrams illustrate the wiring connections between the circuit boards and between circuit boards and components. 7/98 Wiring Data Xerox DocuPrint P8e Service Manual...
  • Page 105: Connection And Wiring Diagrams

    Drive Motor Hvps Paper Feed Cn402 Solenoid Cover Open Interlock Cn406 Laser PWB DC Fan Cn408 Motor Laser Motor Transfer Roller Charge Developer Bias Supply Voltage Supply Parallel Connector Control Panel Master_a Controller 7/98 Xerox DocuPrint P8e Service Manual Wiring Data...
  • Page 106: Circuit Board Layout

    6.3 Circuit Board Layout 6.3.1 Controller PWB J1 PARALLEL CONNECTOR J1 PARALLEL CONNECTOR Control Control 7/98 Wiring Data Xerox DocuPrint P8e Service Manual...
  • Page 107 J2 1 Control Controller Panel J8 1 Engine Controller Simm Connector Parallel Interface Connector WIR001 7/98 Xerox DocuPrint P8e Service Manual Wiring Data...
  • Page 108: Joint Pwb

    6.3.2 Joint PWB Cn402 Cn405 Cn408 Cn403 Cn401 Cn406 Cn404 Cn407 Joint_a 7/98 Wiring Data Xerox DocuPrint P8e Service Manual...
  • Page 109 Cn405 1 CN406 Drive Motor Joint PWB Cn402 Clutch Engine Controller Developer Cn404 1 Fuse CN403 Paper Empty Sensor CN401 Pfeed Sensor Pretransfer CN407 Lamp CN408 DC Fan Motor WIR002a 7/98 Xerox DocuPrint P8e Service Manual Wiring Data...
  • Page 110: Engine Controller Pwb

    6.3.3 Engine Controller PWB AC POWER INLINE CONNECTOR CN202 CN201 EXIT SENSOR LVPS 7/98 Wiring Data Xerox DocuPrint P8e Service Manual...
  • Page 111 Diagnostic Control Unit Connector Fuser Heat CN202 Engine Controller Fuser Thermister HVPS CN406 Joint Controller OFF/ON Switch Black White Green Printer Power AC Line Connector Wir010 7/98 Xerox DocuPrint P8e Service Manual Wiring Data...
  • Page 112: Hvps

    6.3.4 HVPS HVPS PWB SUPPLY HVPS 7/98 Wiring Data 6-10 Xerox DocuPrint P8e Service Manual...
  • Page 113 HVPS LASER PWB ENGINE CONTROLLER LASER MOTOR COVER OPEN INTERLOCK TRANSFER ROLLER CHARGE DEVELOPER BIAS Supply SUPPLY VOLTAGE WIR004 7/98 Xerox DocuPrint P8e Service Manual 6-11 Wiring Data...
  • Page 114: Control Panel Pwb

    6.3.5 Control Panel PWB LED2 LED3 LED1 CONTROL 6.3.6 PFeed PWB NARROW PFEED SW S (2) PFEED 7/98 Wiring Data 6-12 Xerox DocuPrint P8e Service Manual...
  • Page 115: Repair Analysis Procedures

    RAP 7.7 Printer Problem ..............7-11 RAP 7.8 Image Quality Problems ............7-12 7.0.1 Image Quality Defect Definitions, Causes and Solutions ..7-12 RAP 7.9 Communications RAP ............7-16 RAP 7.10 SIMM Check-Out Procedure..........7-17 7/98 Xerox DocuPrint P8e Service Manual Repair Analysis Procedures (RAP)
  • Page 116: Rap 7.1 Using Raps

    Controller PWB, Interface Cable, or with the Host Computer. 7/98 Repair Analysis Procedures (RAP) Xerox DocuPrint P8e Service Manual...
  • Page 117: Rap 7.2 Entry Level Rap

    9 The Configuration sheet is delivered to the output tray. Remove the Main Cover and verify the operation of the Exit Roll Assembly and drive gears. Repair or replace as necessary. 7/98 Xerox DocuPrint P8e Service Manual Repair Analysis Procedures (RAP)
  • Page 118 The printer appears to be functioning properly. If the customer reported a Status Monitor Fault / Message that has not been corrected, see Table 7.2. Status Monitor Fault / Message Table. 17 Go to RAP 7.10. 7/98 Repair Analysis Procedures (RAP) Xerox DocuPrint P8e Service Manual...
  • Page 119 Port Not Available Communications problem, go to RAP 7.9. Unknown Status Using the DCU, verify the Laser and Fuser operation, replace if necessary (Laser PL 6 or Fuser PL 8). 7/98 Xerox DocuPrint P8e Service Manual Repair Analysis Procedures (RAP)
  • Page 120: Rap 7.3 Main Drive Motor

    3 and frame ground and between pin 4 and frame ground is +24.0 +/- 2.0 VDC on both pins. Replace the following one at a time; the Engine Controller PWB (PL 10), then the Joint PWB (PL 10). 7/98 Repair Analysis Procedures (RAP) Xerox DocuPrint P8e Service Manual...
  • Page 121 1, 2, 5, & 6 and frame ground. The voltage is +24.0 +/- 2.0 VDC on all pins. Replace the Main Drive Motor Assembly (PL 9). 12 Replace the following one at a time; the Joint PWB (PL 10), then the Engine Controller PWB (PL 10). 7/98 Xerox DocuPrint P8e Service Manual Repair Analysis Procedures (RAP)
  • Page 122: Rap 7.4 Control Panel

    Paper Jam 0, 1, or 2 Go to RAP 7.6. are illuminated Error and On-line blink Complex job Add memory. Reduce to 300 X 300 DPI. Set to Raster graphics. 7/98 Repair Analysis Procedures (RAP) Xerox DocuPrint P8e Service Manual...
  • Page 123: Rap 7.5 Paper Feed

    6 Disconnect CN402 from the Joint PWB. Measure the resistance between pins 1 & 2 of the disconnected plug. The resistance is less than 100 ohms. Replace the Paper Feed Solenoid (PL 6). 7 Replace in order: Joint PWB (PL 10), Engine Controller PWB (PL 10). 7/98 Xerox DocuPrint P8e Service Manual Repair Analysis Procedures (RAP)
  • Page 124: Rap 7.6 Paper Jam

    Inspect Exit Sensor Actuator. Repair of replace as necessary (PL 8). Using DCU test 08, verify Fuser Exit Sensor is operational. If OK, replace the Engine Controller PWB (PL 10). 7/98 Repair Analysis Procedures (RAP) 7-10 Xerox DocuPrint P8e Service Manual...
  • Page 125: Rap 7.7 Printer Problem

    Laser harness connectors. Both connectors are properly connected and the harnesses are undamaged. Properly connect, repair, or replace as necessary (PL). 7 Replace in order: Laser Assembly (PL 6), Engine Controller PWB (PL 10), HVPS PWB (PL 10). 7/98 Xerox DocuPrint P8e Service Manual 7-11 Repair Analysis Procedures (RAP)
  • Page 126: Rap 7.8 Image Quality Problems

    6. Replace Engine Controller PWB (PL 10). 7. If deletion repeats every 56.1 mm (2.2 in) Heat Roll or 56.2 mm (2.2in) Pressure Roll, replace the Fuser Assembly (PL 8) 7/98 Repair Analysis Procedures (RAP) 7-12 Xerox DocuPrint P8e Service Manual...
  • Page 127 3. Relocate printer to another location or to another electrophotographic process. power outlet. 4. Replace the Controller PWB (PL 10). 5. Replace the Engine Controller PWB (PL 10). 7/98 Xerox DocuPrint P8e Service Manual 7-13 Repair Analysis Procedures (RAP)
  • Page 128 3. Print Cartridge. 2. Verify that all high voltage outputs are to specification (refer to section 5, DCU operation). Clean all high voltage contacts. 3. Replace the Print Cartridge (PL 1). 7/98 Repair Analysis Procedures (RAP) 7-14 Xerox DocuPrint P8e Service Manual...
  • Page 129 The printed image is not parallel 2. Inspect paper transportation system for proper with the sides of the page. operation. Replace worn parts. 3. Inspect/clean/replace Fuser Assembly as necessary (PL 8). 7/98 Xerox DocuPrint P8e Service Manual 7-15 Repair Analysis Procedures (RAP)
  • Page 130: Rap 7.9 Communications Rap

    • If using MSWindows, have the customer check printer setup. Also check the setup in the application the customer is using. • Have customer send a print job using another application. 7/98 Repair Analysis Procedures (RAP) 7-16 Xerox DocuPrint P8e Service Manual...
  • Page 131: Rap 7.10 Simm Check-Out Procedure

    Inform the customer that the SIMM appears defective or is not compatible with the printer. A compatible SIMM is a EDO, 72 pin, 60 ns or faster, 32 bit, no parity. 4 Problem is resolved. Return to the Entry Level RAP and continue. 7/98 Xerox DocuPrint P8e Service Manual 7-17 Repair Analysis Procedures (RAP)
  • Page 132 Notes 7/98 Repair Analysis Procedures (RAP) 7-18 Xerox DocuPrint P8e Service Manual...
  • Page 133: P8Ex Addendum

    Section 8 P8ex Addendum Introduction................... 8-3 PCL 6 Emulation ................... 8-4 Universal Serial Bus (USB) ..............8-5 REP 4.6.3A Controller PWB (P8ex) ............. 8-6 Parts List ..................... 8-10 3/99 Xerox DocuPrint P8ex Service Manual Addendum...
  • Page 134 This Page intentionally left blank 3/99 Addendum Xerox DocuPrint P8ex Service Manual...
  • Page 135: Introduction

    The purpose of this addendum is to provide the necessary information to support the DocuPrint P8ex printer. All procedures and technical information in the DocuPrint P8e Service Manual apply to the DocuPrint P8ex printer with the exception of the information provided in this addendum.
  • Page 136: Pcl 6 Emulation

    Multiple images (N-Up) Select 1-9 images per physical page. • Watermarks Create and use watermarks on documents. • This setting is not available in the Windows NT 4.0 version of the PCL 5e driver. 3/99 Addendum Xerox DocuPrint P8ex Service Manual...
  • Page 137: Universal Serial Bus (Usb)

    2 If the CD starts automatically, go to step 4. Otherwise select Run from the Start menu. 3 Click Browse, select the CD-ROM drive, then double-click on setup.exe. 4 Select the appropriate language. 5 Select the USB Port Driver installation. 3/99 Xerox DocuPrint P8ex Service Manual Addendum...
  • Page 138: Rep 4.6.3A Controller Pwb (P8Ex)

    3 Remove the two screws from the Controller PWB (Figure 2). 4 Pull the Controller PWB out of the printer (Figure 2). Figure 2. Removing the Controller PWB Video Controller PWB 5 Disconnect J2 and J5 from the Controller PWB. 3/99 Addendum Xerox DocuPrint P8ex Service Manual...
  • Page 139 5 Hold the SIMM with the connection points pointing toward the control board and insert the SIMM all the way into the connector at a 45 degree angle (Figure 3). Figure 3. Installing the SIMM 3/99 Xerox DocuPrint P8ex Service Manual Addendum...
  • Page 140 6 Push the SIMM down until it snaps into place (Figure 4). Make sure both metal clips on the connector are fastened and the two pins on the connector are pushed through the holes on the SIMM (Figure 4). Figure 4. Installing the SIMM 3/99 Addendum Xerox DocuPrint P8ex Service Manual...
  • Page 141 Figure 5. Removing the SIMM Replacement 1 Assemble in reverse order. 2 Print a Status Page to verify memory has been installed correctly and system recognizes the installation of additional memroy. 3 Verify proper operation. 3/99 Xerox DocuPrint P8ex Service Manual Addendum...
  • Page 142: Parts List

    - - - - - - Face Up Cover 802E00380 Front Cover (P8e) 802E19230 Front Cover (P8ex) - - - - - - Left Side Cover 113R00296 Print Cartridge 600K72020 Hardware Kit 3/99 Addendum 8-10 Xerox DocuPrint P8ex Service Manual...
  • Page 143 P8e_308 3/99 Xerox DocuPrint P8ex Service Manual 8-11 Addendum...
  • Page 144 - - - - - - Stacker Guide - - - - - - Stopper 3E50440 107E16960 101E19680 Control Panel - - - - - - Control Panel Cover 802E00390 Face Up Exit Cover 600K72020 Hardware Kit 3/99 Addendum 8-12 Xerox DocuPrint P8ex Service Manual...
  • Page 145 P8e_301a 3/99 Xerox DocuPrint P8ex Service Manual 8-13 Addendum...
  • Page 146 - - - - - - Paper Guide Plate - - - - - - Rear Cover Assembly {Includes Items 13 & 14} 50E15050 Tray Extender 802E00400 Rear Cover (P8e) 802E18660 Rear Cover (P8ex) 600K72020 Hardware Kit 3/99 Addendum 8-14 Xerox DocuPrint P8ex Service Manual...
  • Page 147 Rear panel of P8ex P8_302A 3/99 Xerox DocuPrint P8ex Service Manual 8-15 Addendum...
  • Page 148 SIMM 32MB 160K55660 Engine Controller PWB (115 VAC) 160K55510 Engine Controller PWB (220 VAC) 007K11190 Joint PWB 108E05380 Fuse (115 VAC / T8A) 108E05390 Fuse (220 VAC / T5A) 600K72020 Hardware Kit 3/99 Addendum 8-16 Xerox DocuPrint P8ex Service Manual...
  • Page 149 Rear view of P8ex P8e_310b 3/99 Xerox DocuPrint P8ex Service Manual 8-17 Addendum...
  • Page 150 This Page Intentionally Left Blank 3/99 Addendum 8-18 Xerox DocuPrint P8ex Service Manual...

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