Troubleshooting Guide - STA-RITE enviroMAX Owner's Manual

Troubleshooting
TROUBLESHOOTING GUIDE (continued)
SYMPTOM
No water coming from pump
(pump is working).
Pump does not work.
Pump running too slow.
Pump running at incorrect
speed.
Water leaking from between
the casing and motor.
enviroMAX
1 1
CAUSE
Air ingress to system.
Motor fault.
No power at outlet.
Blown fuse / Circuit breaker.
Low speed setting.
Motor high temperature
limit exceeded.
Duration incorrectly set.
Pump in priming mode.
Casing bolts are not tightened
sufficiently; worn mechanical
seal requires replacing.
Should problems persist, contact your nearest Pentair Water Service Agent.
0 0
REMEDY
Prime the pump. Check that there are no
air leaks in the suction piping or fittings.
Ensure the strainer lid is airtight and
fitted securely. Ensure all o-rings are
present.
Refer to motor fault codes.
Use another electrical appliance that is
known to work to check power outlet.
Check and call electrician if necessary.
Check speed setting. Refer to speed
selection section of this manual. Reset
to default if necessary.
Ensure motor fins are clean and fan is
intact and free from blockages. Ensure
adequate ventilation and reduce ambient
temperature.
Change duration of desired speed/step
to make sure it`s not "0".
Wait for priming cycle to complete.
(3 minutes)
Switch off the power to the pump.
Tighten the casing bolts or replace the
mechanical seal as required.
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