Hastingwood Securities Docklands Business Centre, Tiller Road, LONDON USER GUIDE Hastingwood Telephony Service and Features PV SNOM 821 Description User Guide - Hastingwood Telephony Service and Features PV SNOM 821 Version ISSUE 1 Date April 2011 Status UNRESTRICTED Author Simon Hall 4/21/2011 Telephone Service User Guide SNOM821 20110415.001.doc...
Page 2
Handset Layout SNOM 821 4/21/2011 Telephone Service User Guide SNOM821 20110415.001.doc...
Page 3
Telephony Functions SNOM 821 - FAQ’s Q How do I answer a call? A Just pick up the receiver when your phone is ringing or, if you are using a headset press or the blinking Line Key, alternatively, press to activate the speakerphone.
Page 4
Q How do I change the volume when I am in a call? A When you are in a call press the left or right end of the button to lower or raise the volume of the phone. Q How do I change the ringer volume? A With the receiver on the hook, press the left or right end of the button to lower or raise the volume of the phone.
Page 5
Q What if I do not want to be disturbed by incoming calls for a while? A Simply press the button and incoming calls will be diverted straight to your voicemail. When you wish to receive calls once more, press once more.
Page 6
OFFICE SET-UP – with Multiple Phones Q Can I pick up an incoming call to another phone? A If your phone is one of a number of extensions, such as in a business, the phones can be configured into groups so that you can pick up an incoming call to any other phone in the same group as yours.
Page 7
Q What does it mean when the red light on the top of my handset flashes, the line button flashes red and I hear an intermittent tone when I am in a call? A This indicates that you have another incoming call waiting for your attention. Now you have some choices: 1.