Snom 870 Manual
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Snom 870 Manual

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snom 870 manual
A. Initial operation
1. Requirements
You merely require a sound broadband connection to use this snom IP telephone with your nfon
telephone system.
The snom 870 is End of Sale since February 1, 2014.
2. Adding an extension
All telephones you receive are preconfigured and connected to the telephone system.
B. Notices
1. Encryption
You have the option of voice encrypting (SRTP) your telephone calls. You can activate this function
for your customer account via the administration portal at any time.
Activate the function on the administration portal.
Restart all telephones. Restarting may take a few minutes. During a conversation a lock icon
on the telephone display indicates encryption is activated.
⇒The active call is now encrypted.
2. 'Hot desking"
The basic function of "Hot desking" allows cancelling the registration of existing users and
registering new users to your snom end device.This is useful when employees frequently change
their workstation but do not take along their end devices.After completing the registration process,
your configuration is automatically transferred to the new telephone.
1st step: Cancelling the registration of the current extension
Menu
Telephone settings
Cancel registration of an extension
Confirm
1

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Summary of Contents for Snom 870

  • Page 1 870 manual A. Initial operation 1. Requirements You merely require a sound broadband connection to use this snom IP telephone with your nfon telephone system. The snom 870 is End of Sale since February 1, 2014. 2. Adding an extension All telephones you receive are preconfigured and connected to the telephone system.
  • Page 2 Now, the registration of the extension is cancelled and the telephone restarted. This can take some time. 2nd step: Registering the new extension Menu Enter extension number Confirm Enter voicemail PIN Confirm The new extension is now registered. This can take some time. C.

  • Page 3: The Touch Screen

    • LED is off: "call forwarding... Headset mode off delayed” to the caller 1.3. The touch screen Idle screen (home screen) The idle screen provides direct access to many important key functions of your snom telephone.

  • Page 4: Placing Calls

    Active display The active display provides a great deal of important information during an active call. For example, you can start a telephone conference or place the active call on hold. 1.4. Placing calls There are various options for placing a call With the receiver: Pick up the receiver, enter the numbers and tap on the context area or confirm the telephone number with...

  • Page 5: Incoming Call

    Enter the telephone number and tap on the context area or confirm the telephone number with With the speaker / microphone: Enter the telephone number and press Calling a number from the call list Tap on The telephone numbers of recent missed, incoming or outgoing calls are shown to you in the respective list.Select the respective telephone number using Tap on the desired telephone number, to place the call.

  • Page 6: Missed Calls

    1.6. Missed calls Missed calls are indicated by the lit call LED and the number of missed calls in the top right corner of the icon . Press to disable both indicators. If another call comes in during an active call, you can ignore it by pressing and holding the X key for several seconds.

  • Page 7: Conference Calls

    With one or multiple calls on hold, you can take additional calls and place them on hold. To return to a call on hold, simply tap on the respective call on hold. 1.9. Conference calls The telephone allows you to set up a 5-party conference call. Put the first party of a conference call on hold (see 1.8.

  • Page 8: Call Forwarding

    1.12. Call forwarding You can configure various call forwarding scenarios. For this purpose you can use the call forwarding profiles. Under the telephone menu you can only edit the default profle (catch all / always) to be found under the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via the administration portal.

  • Page 9: Advanced Telephone Functions

    The various telephone system functions (e.g. queue, timing, groups, etc.) can be configured via the administration portal. For detailed configuration information, please refer to the administration portal manual. Basic settings for the snom telephone can also be configured using the menu key After pressing the key, you can choose from the following functions.
  • Page 10 2.2. Function keys & codes The administration portal allows you to program function keys. For more detailed information, please refer to the administration portal manual.You can access the snom 870 function keys (virtual keys) by pressing the button on the home screen.
  • Page 11 Description **## Restart devices, only for snom devices! Use outside line "n" to call the telephone number ("n" replaces the “0” otherwise required to access an outside line) Start and end voice recording (if this function is enabled for the extension)

  • Page 12: Telephone Lock

    To lock your snom telephone, press and hold the key for several seconds. A “lock icon” in the display of your snom telephone indicates the telephone is locked. To deactivate the keypad lock, press and hold the key again for several seconds. By default the keypad lock does require the VoiceMail-PIN.

  • Page 13: Accessing Voicemail

    menu. Then dial “0 Mailbox Options”, to set up your voice mailbox Now, dial “1” to record an announcement should you be unavailable. Record your message, then press “#” to end the recording. Press “1” to accept the recording, “2” to replay the recording and “3” to rerecord. The administration portal allows you to set up custom voicemail announcements for each extension.
  • Page 14 The home page of the service site contains various links to manuals, brief portal.nfon.com instructions, software downloads and templates. Please read these manuals thoroughly. They help you get the most out of your telephone system. The NFON AG support website contains detailed FAQs with valuable support.nfon.com information pertaining to your telephone system.

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