Snom 821 Manual
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Snom 821 Manual

Snom 821 Manual

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snom 821 manual
A. General information
1. Introduction
Welcome!
This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please
use this manual at initial operation. Some features differ from the features described in the
manufacturer's documentation.
The following pages describe the snom 821 system telephone.
We hope you enjoy using the telephones!
Subject to alterations
Version 1 / 10.2016 (en)
2. Used symbols
Type
Icon
Notice
Hint
Action
Result of an
action
List
B. Initial operation
1. Requirements
You merely require a sound broadband connection to use this snom IP telephone with your nfon
telephone system.
Description
Important information and notices that you
have to pay attention to.
Useful hints that provide additional
information.
-
is marked with a dash
⇒
is marked with an arrow
•
is marked with a bullet point
1

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Summary of Contents for Snom 821

  • Page 1 Result of an ⇒ is marked with an arrow action List • is marked with a bullet point B. Initial operation 1. Requirements You merely require a sound broadband connection to use this snom IP telephone with your nfon telephone system.

  • Page 2: Adding An Extension

    The basic function of “Hot desking” allows cancelling the registration of existing users and registering new users to your snom end device.This is useful when employees frequently change their workstation but do not take along their end devices.After completing the registration process, your configuration is automatically transferred to the new telephone.

  • Page 3: Overview Of Keys

    time. 2nd step: Registering the new extension Menu Enter extension number Confirm Enter voicemail PIN Confirm The new extension is now registered. This can take some time. D. Operation 1. Basic functions 1.1. Overview of keys Freely programmable function keys 13 DnD key (do not disturb) with LEDs B Menu and function keys...
  • Page 4 Microphone for speaker 8 Confirm key function 9 Navigation key 23 Speaker 10 End key 24 Receiver speaker 11 Voicemail key with LED 25 Receiver microphone 12 Alphanumeric keypad 1.2. Keys in detail Use the toggle key to browse through the display (on the home Access voicemail...

  • Page 5: Outgoing Call

    2. Function key LEDs: These keys are equal to the first four virtual function keys. The standard setting is “Line”. I.e., if the first four freely programmable function keys are not programmed, the function keys with LEDs can be used as line keys. To find out how these keys are programmed for your extension, refer to the configuration of the administration portal or of your telephone.

  • Page 6: Incoming Call

    LED (i.e., when the first four freely programmable function keys are not programmed; on snom D735 and D785 the LED flashes red only and with the continuous red call LED. Calls on hold can now be transferred or other calls can be made or put on hold.

  • Page 7: Call Transfer

    There are two options for transferring a call: Attended call transfer - Press the hold key , on snom D735 and D785 the hold key is different and looks like this - Dial the number of the other extension - Confirm with When the call is answered, announce the call being transferred.

  • Page 8: Accessing Voicemail

    , on snom D735 and D785 press the key - To end a 3-way call, press the softkey button „Conf. on“, on snom D735 and D785 press the key Both parties are then placed on “hold” and you can decide whether you wish to continue speaking with a single party or hang up.
  • Page 9 the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via the administration portal. For more information, refer to the administration portal manual and the Ncontrol manual. The following call forwarding options are available. You can activate or deactivate call forwardings via the telephone menu's call settings.

  • Page 10: Advanced Telephone Functions

    60 seconds for it to register. 2. Advanced telephone functions 2.1. Overview Basic settings for the snom telephone can also be configured using the menu key After pressing the key you can choose from the following functions.
  • Page 11 (optional, depending on settings on the administration portal) Timeout: set the ringing time. (optional, depending on settings on the administration portal) Intercom: the intercom function enables speaking directly to a linked extension through the system, without dial tone and ring tone. Caller ID block: set your entire number to be shown to the party being called, the switchboard number to be displayed or all caller ID information to be blocked.
  • Page 12 The service site (also refer to service site manual) allows you to program function keys for the following functions: Assignment of the function keys Standard settings (i.e. no programming): Local Loop Incoming calls are indicated respectively by the first LED (set to local loop) flashing. When the call is answered the LED stays lit.
  • Page 13 Control codes allow direct access to the telephone system’s functions. The following codes apply: Code Description **## Restart devices, only for snom devices! Use outside line "n" to call the telephone number ("n" replaces the “0” otherwise required to access an outside line)
  • Page 14 Call skill service nnnn *72+nnnn Call eFax additional costs will occur *73+nnnn *74+nnnn Call time control nnnn Call group nnnn *75+nnnn *76+nnnn Call announcement nnnn Call queue nnnn *77+nnnn *78+nnnn Call conference service nnnn *791 Access voice mail for this extension with password *791158 Access voice mail for extension 158, with *791...

  • Page 15: Telephone Lock

    To lock your snom telephone, press and hold the key for several seconds. A “lock icon” in the display of your snom telephone indicates the telephone is locked. To deactivate the keypad lock, press and hold the key again for several seconds. By default the keypad lock does require the VoiceMail-PIN.
  • Page 16 1.) By selecting the voicemail key on the device. 2.) By dialling the extension, assigned on the service site for accessing voicemail. On the administration portal, you can also set up for voicemail messages to be emailed to you; please refer to the administration portal manual. 4.

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