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Troubleshooting Guide - Kenmore 795.6397 Use & Care Manual

Top freezer refrigerator
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UNDERSTANDING
SOUNDS YOU MAY HEAR
Your new refrigerator may make sounds that your old one
didn't make. Because the sounds are new to you, you
might be concerned about them. Most of the new sounds
are normal. Hard surfaces, like the floor, walls and
cabinets, can make the sounds seem louder than they
actually are. The following describes the kinds of sounds
and what may be making them.
The defrost timer will click when the automatic defrost
cycle begins and ends. The thermostat control (or
refrigerator control, depending on the model) will also
click when cycling on and off.
Rattling noises may come from the flow of refrigerant, the
water line or items stored on top of the refrigerator.
Your refrigerator is designed to run more efficiently to
keep your food items at the desired temperature. The
high efficiency compressor may cause your new
refrigerator to run longer than your old one, but it will
take less energy to run. You may hear a pulsating or
high-pitched sound.
You may hear the evaporator fan motor circulating the air
through the refrigerator and freezer compartments.
As each cycle ends, you may hear a gurgling sound due
to the refrigerant flowing in your refrigerator.
Contraction and expansion of the inside walls may cause
a popping noise.
REFRIGERATOR
DOES NOT OPERATE
Check if...
Water dripping on the defrost heater during a defrost
cycle may cause a sizzling sound.
You may hear air being forced over the condenser by the
condenser fan.
You may hear water running into the drain pan during the
defrost cycle.
Then...
Firmly plug the cord into a live outlet with proper voltage.
Replace the fuse or reset the circuit breaker.
The power supply cord is unplugged.
A household fuse has blown or circuit
breaker tripped.
The control panel lights are blinking
sequentially (1-2-3-4-5):
The refrigerator control has been put into the store Demo
(Demonstration)
Mode.
To exit the Demo Mode:
1. Open both the refrigerator and freezer doors.
2. Push in both door switches and at the same time
press and hold the Temperature Adjust button
for 5 seconds.
Door switches
Temp. Adjust Button
Refrigerator is in the defrost cycle.
Wait about 30 minutes for defrost cycle to end.
VIBRATION
OR RATTLING
NOISE
Check if...
I The refrigerator is not resting solidly on
the floor.
Then.,,
Floor is weak or uneven or leveling legs need adjusting.
See LEVELING AND DOOR CLOSING section.
28
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