Xerox DocuMate 3120 User Manual
  1. Manuals
  2. Brands
  3. Xerox Manuals
  4. Printer
  5. DocuMate 3120
  6. User manual

Xerox DocuMate 3120 User Manual

Xerox documate 3120
Hide thumbs Also See for DocuMate 3120:
Table of Contents

Advertisement

Quick Links

Advertisement

Table of Contents
loading

Related Manuals for Xerox DocuMate 3120

Summary of Contents for Xerox DocuMate 3120

  • Page 2 Design © 2014 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and DocuMate® are registered trademarks of Xerox Corporation in the United States and/or other countries and are used under license from Xerox Corporation. Visioneer is a trademark licensee of Xerox®. BR9772 Content ©...
  • Page 3 by this product may be protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible for complying with all such laws and regulations.

  • Page 4: Table Of Contents

    Environmental Health and Safety Contacts................ix Welcome ......................... 1 What’s in the Box............................1 System Requirements...........................2 Documentation ............................2 Xerox® DocuMate 3120 Scanner....................3 Scanner Setup....................... 5 Unpack and Assemble the Scanner....................5 Connect the Power Cord........................6 Installation........................7 Install the Software and Connect the Scanner .................8 Installing the Scanner Driver....................
  • Page 5 Replacing the Roller Assembly....................... 28 Troubleshooting........................... 31 Error Light Troubleshooting Codes.................. 34 Uninstalling Your Scanner ....................... 35 Xerox® DocuMate 3120 Specifications..................36 Xerox® DocuMate 3120 Parts List ....................38 Regulatory Information ..................39 Basic Regulations..........................39 United States (FCC Regulations)..................39 European Union........................39 Turkey (RoHS Regulation) ....................

  • Page 6: Safety

    These include safety agency examination, approval, and compliance with established environmental standards. ® To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do these: •...

  • Page 7: Electrical Information

    Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. ® Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.

  • Page 8: Electrical Supply

    ® ® Safety Xerox DocuMate 3120 Electrical Supply • This product shall be operated from the type of electrical supply indicted on the product’s data plate label. If you are not sure that your electrical supply meets the requirements, please consult your local power company for advice.

  • Page 9: Product Safety Certification

    Environmental Health and Safety Contacts Contact Information ® For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA & Canada: 1-800-828-6571 Europe: +44 1707 353 434...

  • Page 10: Welcome

    What’s in the Box Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you purchased the scanner. Xerox® DocuMate 3120 Quick Install Guide Technical Support Card Warranty Card...

  • Page 11: System Requirements

    ® ® Xerox DocuMate 3120 Welcome System Requirements Pentium 4 PC or AMD equivalent with: • A DVD-ROM drive • An available Universal Serial Bus (USB) port ® ® • Microsoft Windows operating system: – 32-bit Windows XP (Service Pack 2) –...

  • Page 12: Xerox® Documate 3120 Scanner

    PDF files. ® Xerox DocuMate 3120 Scanner Input Tray—Holds the documents in the Automatic Document Feeder for scanning. Paper Guides—Guides adjust to support various document widths. Automatic Document Feeder—Feeds documents through the scanner during scanning. Pull to open the Automatic Document Feeder.
  • Page 13 ® ® Xerox DocuMate 3120 Welcome User Guide...

  • Page 14: Scanner Setup

    Scanner Setup Unpack and Assemble the Scanner Remove the scanner from its protective foam and plastic bag. Remove any shipping tape from the scanner, input tray and output tray. Lift the input tray up from the scanner. Pull the output tray down from the scanner body. It will snap in place when it is down all the way.

  • Page 15: Connect The Power Cord

    ® ® Xerox DocuMate 3120 Scanner Setup Open the automatic document feeder cover and remove any tape or protective foam from inside the feeder. Close the feeder cover when you are finished. Connect the Power Cord Note: Only use the power supply (DA-24C24 made by APD) included with your scanner.

  • Page 16: Installation

    If you already have a scanner connected to your computer, it is recommended that you ® remove that scanner’s driver program prior to installing your Xerox scanner. You can remove these programs from the Windows Control Panel. Please refer to the user manual provided with your other scanner hardware for instructions about removing the driver and software for that unit.

  • Page 17: Install The Software And Connect The Scanner

    ® ® Xerox DocuMate 3120 Installation Install the Software and Connect the Scanner Start Microsoft Windows and make sure that no other applications are running. Insert the installation disc into your computer’s DVD-ROM drive. The disc automatically starts. The Select Language window opens. Click the drop-down menu arrow and select the language to use.
  • Page 18 ® ® Installation Xerox DocuMate 3120 On the Main menu, select Install software. Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as any other applications you want to install. Note: The software provided with your scanner may differ slightly from the list shown in the window.

  • Page 19: Installing The Scanner Driver

    The scanner driver installation will start first. The Welcome screen for the scanner driver Setup Wizard opens. Click Next. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.

  • Page 20: Connect The Usb Cable And Turn On The Power

    ® ® Installation Xerox DocuMate 3120 Connect the USB Cable and Turn on the Power Remove any tape from the USB cable. Plug the USB cable into the USB port on the scanner then into a USB port on the computer.
  • Page 21 ® ® Xerox DocuMate 3120 Installation When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. Click OK to complete the installation process. Click Close on the Installation Complete window to close and exit the driver installer.

  • Page 22: Installing Visioneer Onetouch

    ® ® Installation Xerox DocuMate 3120 Installing Visioneer OneTouch The Visioneer OneTouch software installation will start automatically after you click Close on the driver Installation Complete window. Click Next on the Welcome to the OneTouch Setup Wizard. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.

  • Page 23: Installing Additional Applications

    ® ® Xerox DocuMate 3120 Installation Installing Additional Applications Your scanner includes free, additional applications as described in the table below. Return to the disc’s Main menu and click Install software. Select the additional applications you want to install, then click Install now.

  • Page 24: View The User Guides

    ® ® Installation Xerox DocuMate 3120 View the User Guides Return to the disc’s Main menu and click on View user guides. Click on View scanner documentation to access the scanner user guide and scanning guides for OneTouch and TWAIN.

  • Page 25: Register Your Scanner

    Press Enter on your computer’s keyboard or click the option on screen to go to the web address. ® When the Xerox scanners web page loads click on Register Your Product. Fill in the registration form, all required fields have an asterisk (*).

  • Page 26: Loading Documents To Scan

    Loading Documents to Scan Always remove any staples or paper clips from documents before inserting them into the scanner. Staples and paper clips can jam the feed mechanism and scratch the internal components. Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner.

  • Page 27: Unsupported Document Types

    ® ® Xerox DocuMate 3120 Loading Documents to Scan We recommend you limit the amount or completely avoid scanning documents that are in this list. • Curled, wrinkled or folded documents may cause paper jams or multiple pages being fed through the scanner at one time.

  • Page 28: Scanning From The Automatic Document Feeder (Adf)

    ® ® Loading Documents to Scan Xerox DocuMate 3120 Scanning from the Automatic Document Feeder (ADF) Preparing Documents for Scanning • Fan the documents to make sure all pages in the stack are separated. • Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pulled through the scanner.

  • Page 29: Loading Documents

    ® ® Xerox DocuMate 3120 Loading Documents to Scan Loading Documents Adjust the paper guide for the width of paper, and make sure the input and output trays are fully extended. Make sure the bottom of the tray is down all the way before scanning. If the tray isn’t fully seated in position, paper feeding from the input tray may jam in the scanner.

  • Page 30: Scanning Interfaces

    ® ® Loading Documents to Scan Xerox DocuMate 3120 Scanning Interfaces • OneTouch Control Panel—When you press the Simplex or Duplex button on the scanner, the scanner starts scanning using the settings for the current LED number. The scanned image is then sent to a destination on your computer or network drive.
  • Page 31 ® ® Xerox DocuMate 3120 Loading Documents to Scan • TWAIN and WIA Interface—This option uses your scanner’s TWAIN interface to scan. Select scanning options before scanning, put the document in the scanner, then click the Scan button in the TWAIN interface window.

  • Page 32: Maintenance

    Maintenance This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts. Safety Precautions When servicing the scanner you should take the following precautions to ensure your safety and prevent damage to the scanner. Do These • Wear protective gloves when cleaning the scanner with Isopropyl rubbing alcohol. Rubbing alcohol may irritate sensitive skin.

  • Page 33: Clearing Paper Jams

    ® ® Xerox DocuMate 3120 Maintenance Clearing Paper Jams If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, a warning opens after a few moments. Open the Automatic Document Feeder cover. Remove the jammed paper and close the cover.
  • Page 34 ® ® Maintenance Xerox DocuMate 3120 Open the Automatic Document Feeder cover. Wipe clean the feed rollers and scanner glass in the scanner body. Wipe clean the free rollers, ADF pad, and scanner glass in the under side of the ADF door.
  • Page 35 ® ® Xerox DocuMate 3120 Maintenance Be careful not to snag the cloth on the spring arms of the ADF pad. Close the scanner when you’re finished. User Guide...

  • Page 36: Replacing The Adf Pad Assembly

    ® ® Maintenance Xerox DocuMate 3120 Replacing the ADF Pad Assembly Problems with documents feeding into the ADF is an indication that the pad is wearing thin. The usage life of the ADF pad varies by what type of documents are generally scanned. Scanning large batches of heavily textured paper and embossed plastic cards will cause the ADF pad to wear faster.

  • Page 37: Replacing The Roller Assembly

    ® ® Xerox DocuMate 3120 Maintenance Close the scanner when you’re finished. Replacing the Roller Assembly The roller will wear out and is designed to be a user-replaceable part. A worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same time. Before replacing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth.
  • Page 38 ® ® Maintenance Xerox DocuMate 3120 Pull the paper guide away from the scanner. The replaceable roller is located behind the paper guides. The roller is held in place with a lock tab that rotates to lock and unlock it. To unlock the tab, rotate it upward until the small lock flange is completely free.
  • Page 39 ® ® Xerox DocuMate 3120 Maintenance Insert the left end of the new roller assembly into the hole in the ADF cover. Angle the roller into the scanner and align the lock tab with the slot in the scanner. Rotate the lock tab into the scanner. Press down on the lock flange to lock the roller into the scanner.

  • Page 40: Troubleshooting

    Did you select another image source in the scanning software? If you use multiple imaging devices with your computer, such as a camera, all-in-one printer, or another scanner, ® you may have selected another source for images. Make sure Xerox DocuMate 3120 is selected as the scanner.
  • Page 41 A likely cause is that some driver programs are already installed on your computer for another ® scanner. Or you previously had another Visioneer or Xerox scanner and that driver program is still on your computer. They are interfering with the installation and OneTouch options, and you need ®...
  • Page 42 ® ® Maintenance Xerox DocuMate 3120 Problem: I tried to 'Repair' the Onetouch application by using the 'Change' function through the Add/Remove Program within the Control Panel and was not able to repair it. Before attempting to repair Onetouch, unplug the USB cable connected to the scanner.

  • Page 43: Error Light Troubleshooting Codes

    Make sure the USB cable is plugged into the scanner and computer. Make sure the power cord is plugged into the scanner and into a wall outlet. Contact Xerox Technical Support if you experience a different blinking pattern. User Guide...

  • Page 44: Uninstalling Your Scanner

    Windows Vista and later: Open Programs and Features Uninstalling the scanner driver: ® ® In the list of installed programs click on Xerox DocuMate 3120 driver. Click the Change/Remove or Uninstall button. Click Yes when asked to confirm that you want to remove the driver.

  • Page 45: Xerox® Documate 3120 Specifications

    “asset” you will still need to uninstall the main Visioneer Acuity utility. ® Xerox DocuMate 3120 Specifications Scanner Specifications Document Requirements Minimum Item Size 3 x 2 inches (76 x 51 mm) Maximum Item Size 8.5 x 38 inches (216 x 965 mm)
  • Page 46 ® ® Maintenance Xerox DocuMate 3120 Scanner Specifications Scanner Dimensions Width 11.2 inches (284 mm) Depth 6.7 inches (170 mm) Height 6.5 inches (165 mm) Weight 5.1 pounds (2.3 kg) Power Information Power Supply APD (DA-24C24) DC Jack, 3P, 100~240Vac, 24Vdc, 1A, 24W, Class 1, E...

  • Page 47: Xerox® Documate 3120 Parts List

    ® Xerox DocuMate 3120 Maintenance ® Xerox DocuMate 3120 Parts List ® Please use the following part names and numbers when ordering replacements for your Xerox DocuMate 3120 scanner. Part Name Part Number Roller 57-0145-000 ADF Pad 57-0144-000 USB Cable...

  • Page 48: Regulatory Information

    Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken. Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment. Shielded cables must be used with this equipment to maintain compliance with FCC regulations.

  • Page 49: Turkey (Rohs Regulation)

    DocuMate 3120 Regulatory Information A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety The Document Company Xerox Bessemer Road Welwyn Garden City...

  • Page 50: Canada

    ® ® Regulatory Information Xerox DocuMate 3120 Obligations or Securities of any Foreign Government, Bank, or Corporation. Copyrighted material, unless permission of the copyright owner has been obtained or the reproduction falls within the “fair use” or library reproduction rights provisions of the copyright law.

  • Page 51: Other Countries

    ® ® Xerox DocuMate 3120 Regulatory Information Documents, registers or records kept by public officials charged with the duty of making or issuing certified copies thereof, where the reproduction falsely purports to be a certified copy thereof. Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner.

  • Page 52: Compliance Information

    ® If you are managing the disposal of your Xerox product, please note that the product may contain lead, mercury, Perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.

  • Page 53: Energy Star For The Usa

    Energy Star for the USA Energy Program Compliance ® ® The Xerox DocuMate 3120 is E qualified under the E Program NERGY NERGY Requirements for Imaging Equipment.

Table of Contents