Problems With Internet Access; Problems With Remote Management; Problems Accessing The Zywall; Table 218 Troubleshooting Internet Access - ZyXEL Communications ZyWall 35 User Manual

45.5 Problems with Internet Access

Table 218 Troubleshooting Internet Access

PROBLEM
Cannot access the
Internet.

45.6 Problems with Remote Management

Table 219 Troubleshooting Telnet

PROBLEM
Cannot access the
ZyWALL from the
LAN or WAN.

45.7 Problems Accessing the ZyWALL

Table 220 Troubleshooting Accessing the ZyWALL

PROBLEM
Cannot access the
ZyWALL.
Chapter 45 Troubleshooting
CORRECTIVE ACTION
Connect your cable/DSL modem with the ZyWALL using the appropriate cable.
Check with the manufacturer of your cable/DSL device about your cable
requirement because some devices may require crossover cable and others a
regular straight-through cable.
Refer to Chapter 7 on page 127
settings.
CORRECTIVE ACTION
Refer to Section 22.1.1 on page 351
may not be possible.
When NAT is enabled:
• Use the ZyWALL's WAN IP address when configuring from the WAN.
• Use the ZyWALL's LAN IP address when configuring from the LAN.
Refer to Section 45.2 on page 561
connection.
Refer to Section 45.4 on page 562
connection.
CORRECTIVE ACTION
The default password is "1234". The password field is case sensitive. Make sure
that you enter the correct password using the proper casing.
Use the Reset button to restore the factory default configuration file. This will
restore all of the factory defaults including the password. See
page 58 in Chapter 2 on page 57
ZyWALL 35 User's Guide
or Chapter 30 on page 447
for scenarios when remote management
for instructions on checking your LAN
for instructions on checking your WAN
for details.
and verify your
Section 2.3 on
563