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4
Problem Solving
MESSAGE: PRINT CLEANING
Explanation: Cleaning Page being generated.
Action:
See Cleaning Page instructions in Section 3.
Paper Errors
MESSAGE: TRAY PAPER OUT
Explanation: Paper tray has run out of paper.
Action:
Add paper.
MESSAGE: TRAY n INPUT JAM
Explanation: Paper jammed while being supplied from the tray.
Action:
n=tray 1, 2. See page 36 for instructions.
MESSAGE: TRAY n FEED JAM
Explanation: Paper jammed during feeding inside printer.
Action:
n=tray 1, 2. See page 36 for instructions.
MESSAGE: PAPER EXIT JAM n
Explanation: Paper jammed at exit.
Action:
n=tray1, 2. See page 37 for instructions.
MESSAGE: PAPER SIZE ERR
Explanation: Wrong size paper is in the tray.
Action:
Check paper in tray; check for too much paper. Open/
Close top cover to recover and continue. Ensure that
paper size in menu or software matches size you are
using.
MESSAGE: xxxxx PAPER
Explanation: Request to load specified size paper in tray. Top line of
message may be any valid paper size.
Action:
Insert requested size paper.
40
Manual Paper Feed Request
MESSAGE: xxxxx MANUAL REQUEST
Explanation: Request that specified size paper be loaded in manual
feed slot. Top line of message may be any valid paper
size.
Action:
Insert requested size paper in manual feed slot.
MESSAGE: REC BUFFER OVERFLOW
Explanation: Receive buffer is full.
Action:
Press RECOVER to continue. Check flow control
setting in menu, cable configuration.
MESSAGE: PAGE BUF OVERFLOW
Explanation: Page buffer is full.
Action:
Press RECOVER to continue. Resend job beginning
with page that did not print. If problem persists, set
REC BUFF=8K, FONT PROT=OFF in MENU 2
MEMORY USAGE. Resend job. If job still cannot
print, additional memory is required.
MESSAGE: PRINT OVERRUN
Explanation: Page is too complicated to print.
Action:
Press RECOVER to release error. Set PAGE BUF to
larger value in Menu 2
MESSAGE: DLL BUFF OVERFLOW
Explanation: Data in the DLL buffer has overflowed.
Action:
Press RECOVER to continue. Decrease amount of DLL
fonts (Windows TrueType) or install more memory.
OKIPAGE 10ex User's Guide
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