OKIDATA OKIPAGE 10ex User Manual

Digital led printer
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OKIPAGE 10ex
Digital LED Printer
User's Guide

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Table of Contents
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Summary of Contents for OKIDATA OKIPAGE 10ex

  • Page 1 OKIPAGE 10ex Digital LED Printer User’s Guide...
  • Page 2 OKIDATA assumes no Epson is a registered trademark of Seiko Epson Corp. responsibility for the results of errors beyond its control. OKIDATA also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
  • Page 3: Safety Instructions

    See Section 5 for information on how to get your printer serviced by causing the printer to overheat. qualified OKIDATA technicians. • To protect your printer from overheating, make sure all openings on If anything happens that indicates that your printer is not working the printer are not blocked.
  • Page 4 FCC regulations. in order to ensure compliance of this equipment with FCC regulations. Changes or modifications not expressly approved by Okidata may void Changes or modifications not expressly approved by Okidata may void your authority to operate this device.
  • Page 5 European Union Council of the European Communities Statement of Electromagnetic Conformance for 230/240-Volt Models This product complies with the requirements of the Council Directive 89/336/EEC on the approximation of the laws of the member states relating to electromagnetic compatibility. This product is in conformity with Directive 73/23/EEC on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits.
  • Page 6 1-800-OKIDATA (1-800-654-3282) This program offers you the opportunity to purchase an extension of the standard • visit our Web site: http://www/okidata.com warranty for your OKI printer. You can add 1 or 2 years to the standard warranty period. OKI On-Site ™...
  • Page 7: Table Of Contents

    Paper Size Indicator ..............14 Selecting a Location for Your Printer ..........2 Button Functions ..............15 Visit the OKIDATA Web Site ..........2 Using the Printer Menu ..............16 Checking the Contents ..............2 Resetting the Menu ..............16 Remove the Image Drum Protective Paper ........
  • Page 8 Hardware Problems ............... 45 Section 5: Service and Support OKIDATA ONLINE ..............46 Your Dealer ................46 The Okidata Customer Support Center ........46 Okidata Customer Service Representatives ......46 Faxable Facts ................47 Purchasing Supplies ..............47 Warranty Service ..............47 OKIDATA SERVICE CENTERS ...........
  • Page 9 Rear paper exit extender (closed) Power cord receptacle Bi-directional IEEE parallel port Rear paper exit extender (opened) Operator panel Cover release buttons Top paper exit bin Top paper exit extender Manual paper feed tray Power switch Paper tray Paper tray gauge...
  • Page 11: Features

    Flash Memory SIMM 4MB (Part# 70032601) • 1 year overnight exchange warranty, 5 year warranty on the LED • Flash Memory SIMM 8MB (Part# 70033201) printhead (overnight exchange available in the US and Canada) • 4MB Memory SIMM Chip (Part# 70028801) OKIPAGE 10ex User’s Guide...
  • Page 12: Section 1: Setting Up Your Printer

    Unpack your printer. The shipping box should contain: • A firm surface such as a table or desktop 1. OKIPAGE 10ex Printer (with image drum cartridge installed) • Space to open the cover and pull out the paper tray and the rear output extender 2.
  • Page 13: Remove The Image Drum Protective Paper

    Removing Operator Panel Protective Film Lift up the corner and peel the protective plastic film from the control panel. Only the OKIPAGE 10 and 12 Series Type 5 Image Drum will fit in this unit (Part# 40433305) OKIPAGE 10ex User’s Guide...
  • Page 14: Installing Toner

    3. Peel tape off the bottom. 4. Grasp the lock lever and place the left side of the toner cartridge into the toner well, under the tab. 7. Lower the printer cover and press firmly to close. OKIPAGE 10ex User’s Guide...
  • Page 15: Loading Paper

    Recommended paper weight for the tray is 16 to 28 lb (60 to 105 4. Place the tray back into the printer until it locks. Using Legal Size Paper To load legal size paper, open out the tray extender and adjust the rear paper guide. guide OKIPAGE 10ex User’s Guide...
  • Page 16: Paper Exit Options

    Avoid printing on both sides of the paper for more than a few pages, or preprinted documents that have been in a photocopier. • Try paper before you buy it in quantity. See Section 2 for information on using recycled print media. OKIPAGE 10ex User’s Guide...
  • Page 17: Interfacing With Your Computer

    Consult your PC manual for details on cable requirements and interface ports on your computer. OKIDATA has tested and approved the following bi-directional cable: Part# 70000803. See Section 5 for purchasing information. 2. Plug the power cord into the printer first, then into a grounded outlet.
  • Page 18: Changing The Display Language

    2. Press TRAY TYPE/Print Fonts and hold until FONTS appears. 3. Press ENTER. The font page will print. 4. To print the font page for a different emulation, before pressing ENTER, press > until that emulation displays. OKIPAGE 10ex User’s Guide...
  • Page 19: Printer Software

    The CD-ROM provided with your printer includes printer drivers that will allow you to use your printer right away. Follow the required to use all the OKIPAGE 10ex features. Follow the steps in this instructions in the README.TXT file on the diskette to install it.
  • Page 20: Windows 95, Windows 98, And Windows Nt 4.0

    Windows 95, Windows 98, and Windows NT 4.0 d:\win95\PCLDRV\standard\english Installing the Driver d:\win95\PCLDRV\advanced\english 1. Close all open applications. 2. Insert the OKIPAGE 10ex CD into your CD-ROM drive. d:\win98\PCLDRV\standard\english 3. Click the Start button on the Windows taskbar, then choose Õ d:\win98\PCLDRV\advanced\english Settings Printers.
  • Page 21: Windows 3.X

    Installing the Standard Driver and the Status Monitor 1. Close all open applications. 2. Insert the OKIPAGE 10ex CD into your CD-ROM drive. 1. Insert the disc into your CD-ROM drive. 3. Click the Start button on the Windows taskbar, then click Run.
  • Page 22: Using The Status Monitor

    Setting Up Your Printer 9. Select Program Folder windows appears, with OKIPAGE 10ex Click the Help button for a description of each feature. listed. Click Next. Installation begins. 10. To complete the installation, click restart Windows. Click Finish. Installing the Advanced Driver 1.
  • Page 23: Uninstall Printer Software

    Settings Control Panel. Click on the appropriate tab to see the menu settings. 2. Double-click Add/Remove Program. 3. On the Install/Uninstall tab, select the OKIPAGE 10ex Software. 4. Click the Add/Remove button. Windows 3.x Set display language, copies, low toner alert, miscellaneous To re m ove the pri n te r d ri ver and status monitor: settings.
  • Page 24: Using The Front Operator Panel

    Ready Light The paper size in the tray is indicated by using the dot at the very bottom Buttons Paper Size Indicator of the LCD display. Paper size options are shown immediately below the LCD display. OKIPAGE 10ex User’s Guide...
  • Page 25: Button Functions

    - . e n © © © © © e t i t e s s s e a e l a t a e t u e t n s e r . t e OKIPAGE 10ex User’s Guide...
  • Page 26: Using The Printer Menu

    3. Press ENTER to print the menu. 4. To print the menu for a different emulation, before pressing Operations and features set in your application software, will ENTER, press > until that emulation displays. override Menu settings. OKIPAGE 10ex User’s Guide...
  • Page 27: Level 1 Menu

    2 Operating Your Printer Level 1 Menu Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 28 Level 1 Menu Operating Your Printer 2 Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 29 2 Operating Your Printer Level 1 Menu Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 30 Level 1 Menu Operating Your Printer 2 Category Items Options THE FOLLOWING CATEGORIES ARE DEPENDENT ON EMULATION *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 31 2 Operating Your Printer Level 1 Menu Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 32 Level 1 Menu Operating Your Printer 2 Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 33 2 Operating Your Printer Level 1 Menu Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 34 Level 1 Menu Operating Your Printer 2 Category Items Options THE FOLLOWING CATEGORIES ARE COMMON TO ALL EMULATIONS – *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 35: Level 2 Menu

    2 Operating Your Printer Level 2 Menu Category Items Options 600 DPI*, AUTO*, *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 36 Operating Your Printer 2 Level 2 Menu Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 37 2 Operating Your Printer Level 2 Menu Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 38 Operating Your Printer 2 Level 2 Menu Category Items Options *Default Setting OKIPAGE 10ex User’s Guide...
  • Page 39: Maintenance Menu

    , t n . t n l a t i t i . s t , t n . t n Menu Reset, Drum Count Reset and X-Y Adjust functions can also be selected in the printer software. OKIPAGE 10ex User’s Guide...
  • Page 40: Using Special Print Media

    Level 1 Menu Media Type - Adjust for paper thickness Level 2 Menu Print Mode - Select dots per inch Darkness Control - Adjust print density Toner Saving - Select proof copy quality to conserve toner OKIPAGE 10ex User’s Guide...
  • Page 41: Printing Envelopes

    Sturdy construction. • Smooth, even surface. • Seams down the sides, not across the middle. • Squared-off flaps that don’t cover the print area. • No self-sealing flaps. • Always use rear output when printing envelopes. OKIPAGE 10ex User’s Guide...
  • Page 42: Printing Transparencies And Adhesive Labels

    Using media outside these specifications may cause problems requiring service that will not be covered by OKIDATA 2. Lift out the support bar. warranty or service agreements.
  • Page 43: Section 3: Printer Maintenance

    2,000 pages. Remember, this is only an average actual results may vary. The first toner cartridge in your new printer has to fill the drum reservoir and saturate the developing roller with toner. It’s normal that the first cartridge will produce about 1,000 pages. OKIPAGE 10ex User’s Guide...
  • Page 44: Replacing The Image Drum Cartridge

    4. Remove the new image drum cartridge from the package. To install the new image drum cartridge, follow the installation instructions in Section 1 (or the instructions included in the replacement kit). OKIPAGE 10ex User’s Guide...
  • Page 45: Printing A Cleaning Page

    11” paper. The print rollers will grip the paper and PRINT 2. Click the Test Printing tab. CLEANING displays. 4. The cleaning page prints, then OFF-LINE displays. 5. Press ON-LINE to enter online mode. 3. Click the Print Cleaning Page button. Follow the on-screen instructions. OKIPAGE 10ex User’s Guide...
  • Page 46: Section 4: Problem Solving

    1. Open the cover. Lift out the image drum. Be careful: the fuser “n” indicates the tray in which the jam occurred unit at the back of the printer is hot! 1. Slide the paper tray out of the printer. OKIPAGE 10ex User’s Guide...
  • Page 47: Paper Exit Jam (Rear Tray)

    3. Replace the image drum. Close the cover. 4. Replace the image drum and close the cover. PAPER EXIT JAM (rear tray) displays if paper exits to rear exit tray 1. Lift the top cover. OKIPAGE 10ex User’s Guide...
  • Page 48: Printer Messages

    MESSAGE: CPYnn Explanation: Displayed when number of copies is two or more, nn MESSAGE: OFF-LINE indicates copies. Explanation: Not on-line to receive data. Action: No action needed. Action: Press ON-LINE to enable printer to receive data. OKIPAGE 10ex User’s Guide...
  • Page 49: Maintenance Menu Mode

    To reset, enter Action: Normal operations continue. When print quality deterio Maintenance Menu. rates, contact service to replace fuser. Action: Press > to toggle enable/disable then press ENTER. MESSAGE: COVER Explanation: Cover is open. Action: Close cover. OKIPAGE 10ex User’s Guide...
  • Page 50: Paper Errors

    Press RECOVER to continue. Decrease amount of DLL fonts (Windows TrueType) or install more memory. MESSAGE: xxxxx PAPER Explanation: Request to load specified size paper in tray. Top line of message may be any valid paper size. Action: Insert requested size paper. OKIPAGE 10ex User’s Guide...
  • Page 51: Controller Errors

    MESSAGE: HOST I/F ERROR humidifier. Explanation: Error in optional serial I/F. Displayed when parity error, framing error or overun error is detected. Action: Press RECOVER to release error. Check protocol of host and printer. Contact service. OKIPAGE 10ex User’s Guide...
  • Page 52: Problem Solving

    Avoid storing paper in areas of excessive temperature Solution: Generate Cleaning Page. Contact service. changes and humidity. Problem: High Humidity. Symptom: Faded print after installation. Solution: Recommended operating humidity: 20-80% Problem: Toner cartridge is not correctly installed. Solution: Install toner cartridge correctly. OKIPAGE 10ex User’s Guide...
  • Page 53: Software Problems

    FORM FEED button to eject the final maximum image area. page, or send a form feed command (decimal character Solution: Adjust software page margins to printer’s maximum 12). If desired, set AUTOEJCT in MENU2. margins (8" X 10” for standard sheets). OKIPAGE 10ex User’s Guide...
  • Page 54 Solution: Many software packages assume 66 lines per page, but your printer’s default is 60. Adjust software accordingly, or set LINES/ Pg in Menu 1 to equal lines per page in software. OKIPAGE 10ex User’s Guide...
  • Page 55: Hardware Problems

    Solution: Take printer off-line before rebooting computer. Problem: Gases are given off by forms or adhesives passing through the hot fusing unit. Solution: Make sure the forms you use can withstand heating, and provide adequate ventilation. OKIPAGE 10ex User’s Guide...
  • Page 56: Section 5: Service And Support

    Consult the store where you purchased your printer, or call 1-800- trained to provide assistance with the use of commercial software OKIDATA for the location of the nearest authorized Okidata service packages. Please consult your software user’s manual for times dealer.
  • Page 57: Faxable Facts

    Call toll-free at 1-800-654-6651, press option 2 to hear a description of prepaid to OKIDATA or an authorized service center, or using the how Faxable Facts works. If you are calling for the first time, order a overnight exchange procedure (U.S.
  • Page 58: Okidata Service Center Locations

    Tel: (571) 218-2380 Oki Data de Mexico, Fax: (571) 622-1280 S.A. de C.V. VENEZUELA Tel: 525-661-6860 MAI de Venezuela S.A. Fax: 525-661-5861 Tel: 782.78.11 ARGENTINA Fax: (02) 781.9390 Megatech Tel: (541) 371-4123 Fax: (541) 371-4123 (Touch-Tone® needed) OKIPAGE 10ex User’s Guide...
  • Page 59: Limited Warranty

    Okidata or an authorized Canada Soluciones Tecnologicas Okidata service center and assume the risk of loss or damage in transit. A Okidata Tel: 571-218-2380 written receipt for the product, showing the date of purchase, dealer’s...
  • Page 60: Overnight Exchange

    Overnight Exchange Available in the United States and Canada OKIPAGE 10ex User’s Guide...
  • Page 61 Index See also See also OKIPAGE 10ex User’s Guide...
  • Page 62 Index OKIPAGE 10ex User’s Guide...
  • Page 63: Material Safety Data Sheet

    NEVER give anything by mouth or attempt to induce vomiting in a person who is unconscious. Toner inhaled Toner gets in the eyes Note cold Styrene-Butyl Acrylate Copolymer (91% by weight  Carbon Black (5-7% by weight)   Paraffin Wax (less than 3% by weight) OKIPAGE 10ex User’s Guide...
  • Page 64 Additionally, vendee assumes the risk of his use of the product. Preparation Date: October 25, 1998 OKIPAGE 10ex User’s Guide...

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