OKIDATA Okipage 16n Service Manual

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Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business
Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
OKIPAGE 16n
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Service Guide OKIPAGE16n
Chapter 0 About This Manual
09/17/97
Page: 1

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Summary of Contents for OKIDATA Okipage 16n

  • Page 1 OKIDATA Service Training Manual. 09/17/97 Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 300 dpi, which is ideal for printing, but does not view on most displays well.
  • Page 2: Table Of Contents

    Table of Contents Page Service Guide OKIPAGE16n 0 About This Manual Front Cover 1 Configuration 1.1 System Configuration 1.2 Printer Configuration 1.3 Optional Configuration 1.4 Specification 1.5 Safety Standards ..1.5.2 Warning Label 2 Operation Description 2. OPERATION DESCRIPTION 2.1 Main Control Board (BOARD-COM) 2.2 Power Supply Board 2.3 Relay/Driver Board (AOLC board) 2.4 Electrophotographic Process...
  • Page 3 Table of Contents Page ..3.3.13 Separator F ..3.3.14 Front feeder roller Assy ..3.3.15 Hopping motor ..3.3.16 Front feeder paper end sensor ..3.3.17 Main chassis unit ..3.3.18 Registration roller ..3.3.19 Drum motor ..3.3.20 Idle gear ..3.3.21 Fusing Assembly ..3.3.22 Fuser pressure roller ..3.3.23 EP lock shaft ..3.3.24 Hopping roller Assembly ..3.3.25 Outlet sensor lever...
  • Page 4 Table of Contents Page 6.4 Preparation for Troubleshooting ..Operator Panel Display 6.5 Troubleshooting Flow ..6.5.1 LCD Status Message/Trouble List ..6.5.2 LCD message troubleshooting ..1 The printer does not work normally after being turned ..2 [JAM error] ....2-1 Paper input jam (1st tray) ....2 - 2 Paper input jam (front feeder) ....2 - 3 Paper feed jam ....2-4 Paper exit jam...
  • Page 5 Table of Contents Page Front Feeder Unit (Figure 8-3) Base Unit (Figure 8-4) A Centronics Parallel Interface Appendix A: Centronics Parallel Interface B High Capacity Second Paper Feeder Preface 1. Outline ..1.1 Functions ..1.2 External View and Component Names 2. Mechanism Description ..2.1 General Mechanism ..2.2 Hopper Mechanism 3.
  • Page 6 ..4.1 Precautions Prior to Troubleshooting ..4.2 Preparations for Troubleshooting ..4.3 Troubleshooting Method ..4.3.1 LCD Status Message List ..4.3.2 Troubleshooting Flow 5. Connection Diagram ..5.1 Interconnection Diagram 5.2 PCB Layout 6. Parts List D Localtalk Serial Interface (OKIPAGE16n/PS Only) Localtalk Serial Interface (OKIPAGE 16n/PS Only)
  • Page 7: Configuration

    Page: 2 Service Guide OKIPAGE16n Chapter 1 Configuration 1.1 System Configuration OKIPAGE16n / OKIPAGE16n/PS consists of control and engine blocks as the standard configuration (See Figure 1-1.) In addition, the following options are also available. Figure 1-1...
  • Page 8 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 9: Printer Configuration

    Page: 3 Service Guide OKIPAGE16n Chapter 1 Configuration 1.2 Printer Configuration The printer unit consists of the following hardware components: Electrophotographic processor Paper feeder Controller Operator panel Power Supply board Figure 1-2 shows the printer unit configuration.
  • Page 10 Figure 1-2 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 11: Optional Configuration

    Page: 4 Service Guide OKIPAGE16n Chapter 1 Configuration 1.3 Optional Configuration The options below are available for use with OKIPAGE16n / OKIPAGE16n/PS. They are sold separately from the printer unit. (1) Multi-Purpose Feeder (2) High Capacity Second Paper Feeder (3) RAM module (72 pin SIMM, 1 MB/2 MB/4 MB/8 MB/16 MB/32 MB) 16 MB RAM module...
  • Page 12 8 MB RAM module Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 13: Specification

    Page: 5 Service Guide OKIPAGE16n Chapter 1 Configuration 1.4 Specification (1) Type Desk top (2) External dimensions Height 10.6" (270 mm) (excludes protruding Width 14.4" (366 mm) Portion) Depth 16.9" (430 mm) (3) Weight 15.2 kg (33.5 lbs) (4) Development method Dry electrophotography Exposure method LED stationary head...
  • Page 14 (6) Printing speed First print: 10 sec. Continuous print: 16 sheets/min. Warm-up time: 90 sec. [at room temperature 77°F (25°C) and rated voltage (120 VAC)] (7) Paper feed method Automatic feed or manual feed (8) Paper delivery method Face down/face up (9) Resolution 600 x 600 dots/inch (10) Power input...
  • Page 15 Toner cartridge kit 5,000 (5% duty) Image drum cartridge 30,000 (at continuous printing) 18,000 (3 page/job) 11,000 (1 page/job) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 16: Safety Standards

    1.5.1 Certification Label The safety certification label is affixed to the printer in the position below. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 17: Warning Label

    The warning label is affixed to the portion which may cause bodily injury. Follow the instructions on warning labels during maintenance. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 18: Operation Description

    Page: 8 Service Guide OKIPAGE16n Chapter 2 Operation Description 2. OPERATION DESCRIPTION OKIPAGE16n / OKIPAGE16n/PS consists of a main control board, a power supply board, a driver board, an operator panel and an electrophotographic process mechanism. The control board receives data through a host I/F, decodes and edits the data, and stores the edited data in memory.
  • Page 19 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 20: Main Control Board (Board-Com)

    Page: 9 Service Guide OKIPAGE16n Chapter 2 Operation Description 2.1 Main Control Board (BOARD-COM) The control board consists of an one chip CPU, LSIs, program/font ROM's, DRAM's, an EEPROM, a host interface circuit, and a mechanism driving circuit. (1) One-chip CPU The one-chip CPU is a custom CPU (32-bit internal bus, 32-bit external bus, 32-MHz clock) that incorporates an RISC CPU and its peripheral devices, and has the following functions.
  • Page 21 Font cache buffer Stores bit map fonts generated by Enable Expandable the font rasterizer based on scalable font information (4) EEPROM The EEPROM has a 1-kbit capacity and stores the following data. Menu data Various counter data (page counter, drum counter, fuser counter, etc.) Adjustment parameters (LED head drive time, print start position, etc.) (5) LSI (MBCE31701-040FP-BND) This LSI is used as a peripheral device of the CPU and performs smoothing compensation...
  • Page 22 60ns, 70ns, 80ns, 100ns - Capacity: 1, 2, 4, 8, 16 or 32MB - Parity: None Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 23: Power Supply Board

    Page: 10 Service Guide OKIPAGE16n Chapter 2 Operation Description 2.2 Power Supply Board The power supply board consists of an AC filter circuit, a low voltage power supply circuit, a high voltage power supply circuit, heater drive circuit, and photosensors. (1) Low voltage power supply circuit This circuit generates the following voltages.
  • Page 24 Sensor Function Sensing state Inlet sensor 1 Detects the leading part of the paper and gives ON: Paper exists. the supervision timing for switching from OFF: No paper exists. hopping operation to feeding operation. Supervises the paper running state and the paper size according to the paper reach time and running time.
  • Page 25 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 26: Relay/Driver Board (Aolc Board)

    This board relays signals between the Control board and the Power supply board and includes the registration motor and drum motor driver IC. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 27: Electrophotographic Process

    2.4 Electrophotographic Process 2.4.1 Electrophotographic process mechanism (see 2.4.2 Electrophotographic process (see 2.4.3 Process operation description (see Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 28 Page: 13 Service Guide OKIPAGE16n Chapter 2 Operation Description 2.4.1 Electrophotographic process mechanism This mechanism prints image data from the control board on the paper by electrophotographic process. The Figure 2-4 shows the layout of the electrophotographic process mechanism. (1) Image drum unit The image drum unit consists of a sensitive drum, a charger, and a developer.
  • Page 29 If the heater roller temperature rises abnormally, the thermostat of the heater voltage supply circuit is activated to cut the AC voltage supply immediately. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 30: Electrophotographic Process

    Page: 14 Service Guide OKIPAGE16n Chapter 2 Operation Description 2.4.2 Electrophotographic process The electrophotographic processing is outlined below. Figure 2-5 shows the electrophotographic printing process. 1 Charging The surface of the image drum is uniformly charged with negative charges by applying a negative voltage to the charge roller.
  • Page 31 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 32: Process Operation Descriptions

    Page: 15 Service Guide OKIPAGE16n Chapter 2 Operation Description 2.4.3 Process operation descriptions (1) Hopping Feeding from the first tray and the front feeder are effected by a single hopping motor in the mechanism shown below. Turning the Hopping motor in the "a" direction drives the hopping roller of the first tray. Turning the Hopping motor in the "b"...
  • Page 33 (a) Hopping (1st tray) Rotating the pulse motor in the direction a (clockwise [CW] direction) drives the hopping roller of the first tray to advance the paper until the inlet sensor turns on. At the same time, the one-way clutch gear B also rotates. However, the hopping roller of the front feeder will not rotate due to the one-way bearing.
  • Page 34 (b) Hopping (front feeder) Rotating the pulse motor in the direction b (counterclockwise [CCW] direction) drives the hopping roller of the front feeder to advance the paper until the inlet sensor turns on. At the same time, the one-way clutch gear A also rotates. However, the hopping roller of the 1st tray will not rotate due to the one-way bearing.
  • Page 35 After turning on the inlet sensor, the paper advances further by a predetermined length until it hits the registration roller. (The skew of the paper can thus be corrected.)
  • Page 36 (2) Feeding After the end of hopping, the pulse motor dedicated for driving the registration roller rotates to drive the registration roller. The driven registration roller advances the paper until it comes out of the registration roller. When the leading edge of the paper causes the paper sensor to turn on, the printing is started synchronously.
  • Page 37 (4) Exposure Light emitted from the LED head irradiates the image drum surface with negative charges. The surface potential of the irradiated part of the image drum drops, thereby forming an electrostatic latent image associated with the image signal. (5) Developing Toner is attracted to the electrostatic latent image on the image drum surface to convert it into a visible toner image.
  • Page 38 The toner attracted to the developing roller is scraped off by the doctor blade, forming a thin coat of toner on the developing roller surface. Toner is attracted to the exposed part (low-potential part) of the image drum at the contact between the image drum and the developing roller, making the electrostatic latent image visible.
  • Page 39 (7) Fusing After the end of the transfer, the unfused toner image is fused on the paper under heat and pressure as it passes between the heater roller and the backup roller. The heater roller with a Teflon coating incorporates a 400W heater (Halogen lamp), which heats the heat roller. A thermistor which is in contact with the heater roller regulates the heater roller at a predetermined temperature (about 185 ~ 188°C).
  • Page 40 (8) Cleaning After the end of the transfer, residual toner on the image drum is attracted to the cleaning roller temporarily by static electricity to clean the image drum surface. (9) Cleaning of rollers The charge roller, transfer roller and cleaning roller are cleaned in the following cases: In warming up at power-on time In warming up after the cover is opened and closed...
  • Page 41 Changes in bias voltage applied to each roller move adhesive toner from the roller to the image drum and return it to the developer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 42: Paper Jam Detection

    - The paper size check with the manual feed specified considers the reference size as free size. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 43: Cover Open

    At the same time, the CVOPN signal is sent to the control board to notify it of the off state of the microswitch, and the control board performs the cover open processing. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 44: Toner Low Detection

    Page: 18 Service Guide OKIPAGE16n Chapter 2 Operation Description 2.7 Toner Low Detection Composition The device consists of the stirring gear which rotates at a constant rate, the stirring bar and the magnet on the stirring bar. The stirring bar rotates through the link on the protrusion in the stirring gear.
  • Page 45 Operation during toner low state When the stirring bar reaches the maximum height, since there is no resistance provided by the toner on the other side, it falls to the minimum height due to its own weight. Because of this, the time interval during which it encounters the magnet of the sensor lever becomes long. By monitoring this time interval, toner low can be detected.
  • Page 46 Toner Sensor Alarm is activated. The toner sensor is not monitored while the drum motor is stopped. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 47: Stacker-Full Detection

    The sensor (interlocked with the lever) at the paper outlet to the stacker detects a stacker-full state (about 250 sheets) and stops printing of the ensuing pages. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 48: Page Size Detection

    STATE OF MICROSWITCHES Paper size Letter Executive Legal 14 Legal 13 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 49: Postscript Board (Board-Psba) Optional

    The LocalTalk interface control circuit consists of a CPU, a program ROM, a SRAM, and a driver/receiver IC. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 50: Parts Replacement

    The section explains the procedures for replacement of parts, assemblies, and units in the field. Only the removal procedures are explained here. Reverse the procedure for the installation. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 51: Precautions For Parts Replacement

    Page: 23 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.1 Precautions for Parts Replacement (1) Before starting parts replacement, remove the AC cable and interface cable. (a) Remove the AC cable in the following procedure: i) Turn off ("o") the power switch of the printer ii) Disconnect the AC inlet plug of the AC cable from the AC receptacle.
  • Page 52 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 53: Parts Layout

    Page: 24 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.2 Parts Layout...
  • Page 54 Figure 3-2...
  • Page 56 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 57: How To Change Parts

    This section explains how to change parts and assemblies appearing in the disassembly diagram below. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 58: Rear Cover, Side Cover (L) Assembly, Face-Up Stacker

    Page: 26 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.1 Rear cover, side cover (L) Assembly, face-up stacker Assembly, and I/F cover Assembly. (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the interface cable 1. Remove drum/toner Assembly (see picture below) and store in black plastic bag shipped w/printer.
  • Page 59 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 60: Contact Assembly

    Page: 27 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.2 Contact Assembly (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the side cover (L) Assembly (see 3.3.1 (1) to (4)). (3) Remove two screws 1. Remove the contact plate (cover) 2 and the contact Assembly 3. Pull bottom of Assembly 3 out first, then the top of Assembly.
  • Page 61 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 62: Dc Fan Motor

    (3) Unplug the connector of the DC fan motor 1 and remove the DC fan motor 1. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 63: Manual Feed Hopper Assembly

    (3) Hold manual feed hopper Assembly 1 vertically and remove the left and right levers 2 with a downward motion. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 64: Side Cover (R) (Operator Panel Assembly)

    Page: 30 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.5 Side cover (R) (operator panel Assembly) (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove interface cable 1. (3) Open stacker cover 2. Remove two screws 3. Remove I/F cover Assembly 4. (4) Remove two screws 5 and flexible cable 6 (use care to not damage flexible cable).
  • Page 65 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 66: Earth Plate Bk (R) (Board-Psba, Board-Com)

    Page: 31 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.6 Earth plate BK (R) (BOARD-PSBA, BOARD-COM) (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove side cover (R) (see 3.3.5). (3) Remove a screw 1. Remove BOARD-PSBA 2. (OKIPAGE16n/PS only) (4) Remove five screws 3 and seven connectors 4.
  • Page 67 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 68: Stacker Cover Assembly, Damper Arm, And Washer

    Page: 32 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.7 Stacker cover Assembly, damper arm, and washer (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the rear cover (see 3.3.1). (see 3.3.5). (3) Remove the side cover (R) (4) Remove the side plate (R) (see 3.3.6 (1) to (6)).
  • Page 69 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 70: Damper

    Page: 33 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.8 Damper (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the damper arm (see 3.3.7). (3) Remove two screws 1 and then remove two dampers 2.
  • Page 71 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 72: Stacker Full Sensor Assembly

    Page: 34 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.9 Stacker full sensor Assembly (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the stacker cover Assembly (see 3.3.7). (3) Remove four screw 1. Remove stacker mount 2 by releasing the tabs at position 2A . (4) Remove stacker full sensor Assembly 3 by releasing spreading the plastic tabs on each side of sensor Assembly 3 and lifting switch from cover.
  • Page 73 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 74: Cable Cover (Cable Guides A And B)

    Page: 35 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.10 Cable cover (cable guides A and B) (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the stacker cover Assembly (see 3.3.7 (3) Remove two screws 1 release tabs at position 1A .
  • Page 75 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 76: Eject Roller Assembly

    Page: 36 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.11 Eject roller Assembly (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the rear cover (see 3.3.1 ). (see 3.3.5 ). (3) Remove the side cover (R) (4) Remove the side plate (R) (see 3.3.6 (1) to (6) (5) Remove the stacker cover Assembly...
  • Page 77 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 78: Paper Supply Guide D

    Page: 37 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.12 Paper supply guide D (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the side cover (R) (see 3.3.5). (3) Remove five screws 1. Lift up and remove front feeder roller Assembly 2. (4) Lift up and remove paper supply guide D 3.
  • Page 79 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 80: Separator F

    Page: 38 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.13 Separator F (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the manual feed hopper Assembly (see 3.3.4 (see 3.3.5 (3) Remove the side cover (R) (4) Remove the front feeder Assembly (see 3.3.12 steps (1) to (3) Make a diagram of wire locations...
  • Page 81 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 82: Front Feeder Roller Assy

    Page: 39 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.14 Front feeder roller Assy (1) Turn the AC power supply switch off. Unplug the AC power cord from the outlet. (2) Remove the manual feed hopper Assy (see 3.3.4 . (see 3.3.5 (3) Remove the side cover (R) (4) Remove the front feeder roller Assy...
  • Page 83 3: Be sure that during re-assembly both feeder cams (2 and =) are facing the same direction. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 84: Hopping Motor

    Page: 40 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.15 Hopping motor (1) Turn the AC power switch off. Unplug the AC power cable from the outlet. (2) Remove the manual feed hopper Assembly (see 3.3.4 (see 3.3.5 (3) Remove the side cover (R) (4) Remove the front feeder Assembly (see 3.3.12.(1) to (3) (5) Remove the inner cover and square-shaped connector...
  • Page 85 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 86: Front Feeder Paper End Sensor

    Page: 41 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.16 Front feeder paper end sensor (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the manual feed hopper Assembly (see 3.3.4 (see 3.3.5 (3) Remove the side cover (R) (4) Remove the front feeder roller Assembly (see 3.3.12.
  • Page 87 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 88: Main Chassis Unit

    Page: 42 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.17 Main chassis unit (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the rear cover (see 3.3.1 (see 3.3.2 (3) Remove the contact Assembly (4) Remove the side cover (R) (see 3.3.5 (5) Remove the side plate (R)
  • Page 89 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 90: Registration Roller

    Page: 43 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.18 Registration roller (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the front feeder roller Assembly (see 3.3.12. (1) to (3) (3) Remove four screws 1. Lift and remove the registration roller Assembly 2, left side first then right side.
  • Page 91 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 92: Drum Motor

    Page: 44 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.19 Drum motor (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the main chassis unit (see 3.3.17 (see 3.3.18 (1) to (3) (3) Remove the registration roller Assembly (4) Remove fuser Assembly.
  • Page 93 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 94: Idle Gear

    (5) Remove idler gear E 3, idle gear D 4, idle gear B 5, idle gear C 6, idle gear A 7, and two resist idle gears 8. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 95: Fusing Assembly

    Page: 46 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.21 Fusing Assembly (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the side cover (L) Assembly (see 3.3.1 (1) to (3) (3) Unplug connector 1. (4) Remove four screws 2 and then remove fusing Assembly 3.
  • Page 96 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 97: Fuser Pressure Roller

    Page: 47 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.22 Fuser pressure roller (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the main chassis unit (see 3.3.17 (see 3.3.21 (3) Remove the fusing Assembly (4) Remove the fuser pressure roller release lever (see 3.3.19 (5) (5) Remove two screws 2 and release three locks on the fusing guide.
  • Page 98 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 99: Ep Lock Shaft

    (5) Drop EP lock shaft 4 down and turn in the direction of arrows B and remove it. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 100: Hopping Roller Assembly

    Page: 49 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.24 Hopping roller Assembly (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the main chassis unit (see 3.3.17 (3) Release the latch. Remove hopping roller gear 1 and bearing P 2. Then, remove idle gear HF 3.
  • Page 101 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 102: Outlet Sensor Lever

    (3) Press the clamp part of outlet sensor lever 1. Remove the outlet sensor lever 1 by pushing it upward from the lower side. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 103: Toner Sensor Lever

    (3) Squeeze the clamp part of toner sensor lever 1 and remove the toner sensor lever 1 by pushing it upward from the lower side. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 104: Paper Sensor Lever

    (3) Squeeze the clamp part of the paper sensor lever 1. Remove the paper sensor lever 1 by pushing it upward from the lower side. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 105: Inlet Sensor Lever

    (3) Squeeze the clamp part of two inlet sensor levers 1. Remove the inlet sensor levers 1 by pushing them downward. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 106: Power Supply Board / Insulator

    Page: 54 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.29 Power Supply Board / Insulator (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the main chassis unit (see 3.3.17 (3) Remove two screws 1 and then remove inlet holder 2. At this time, remove inlet 3 from inlet holder 2.
  • Page 107 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 108: Paper End Lever

    (2) Remove the main chassis unit (see 3.3.17 (3) Release the lock and remove paper end lever 1. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 109: Guide Rail (L) Assembly

    Page: 56 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.31 Guide rail (L) Assembly (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the main chassis unit (see 3.3.17 (see 3.3.29 (3) Remove the insulator (4) Remove screw 1 and then remove base plate 2.
  • Page 110 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 111: Guide Rail (R) Assembly

    Page: 57 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.32 Guide rail (R) Assembly (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Remove the main chassis unit (see 3.3.17 (see 3.3.29 (3) Remove the insulator (4) Remove screw 1 and then remove base plate 2.
  • Page 112 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 113: Cover Frame

    (3) Open stacker cover 2. Remove two screws 3 and then remove Cover Frame 4. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 114: Led Head

    Page: 59 Service Guide OKIPAGE16n Chapter 3 Parts Replacement 3.3.34 LED head (1) Turn the AC power switch off. Unplug the AC power cord from the outlet. (2) Open stacker cover 1. (3) Remove PC connectors 2 and two LED cables 3 from LED head 4. (4) Push the hook on the left side of stacker cover 1 in the direction of arrow and remove LED head 4.
  • Page 115 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 116: Separator Assembly

    (3) Release two locks and remove separator Assembly 2. (At this time, leaf spring 3 and coil spring 4 are also removed. Be careful not to lose these springs.) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 117: Transfer Roller

    3. (At this time, two bearings (TR) 4 and two transfer roller springs 5 are also removed.) (4) Remove diselectrification bar 6 and diselectrification film 7 from the chassis unit. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
  • Page 118 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 119: Adjustment 4. Adjustment

    This printer has three kinds of maintenance modes. It is required to select one of the maintenance modes necessary when replacing a part. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 120: Maintenance Modes And Functions

    Page: 63 Service Guide OKIPAGE16n Chapter 4 Adjustment 4.1 Maintenance Modes And Functions User maintenance mode To enter the user maintenance mode, turn on the POWER switch while pressing the MENU key. Function There are seven functions as follows. Menu reset Hex dump Drum counter reset Operator panel menu disable...
  • Page 121 Setting of envelope feeder paper feed length Selection of envelope feeder download table Fuser count indication Fuser count reset Engine reset Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 122: User Maintenance Mode

    Page: 64 Service Guide OKIPAGE16n Chapter 4 Adjustment 4.1.1 User maintenance mode To enter the user maintenance mode, turn the power supply ON while pressing the Menu key. This mode uses the menu for function selection. The user maintenance mode provides the following functions: (1) Menu reset All settings for Menu level-1 are reset to the factory default values.
  • Page 123 +1 } +2 } Rough papers, high temperature/humidity and/or snowy print of high density pattern. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 124: User Maintenance Mode Menu System

    Page: 65 Service Guide OKIPAGE16n Chapter 4 Adjustment User maintenance mode menu system...
  • Page 125 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 126: System Maintenance Mode

    Page: 66 Service Guide OKIPAGE16n Chapter 4 Adjustment 4.1.2 System maintenance mode The system maintenance mode is set when the power is turned ON while pressing the Recover key. This mode adopts the menu for function selection. The system maintenance mode is provided with the listed functions. (1) Page count display The total number of pages counted at the engine is displayed on the LCD.
  • Page 127 (7) HSP ERROR count reset Reset the HSP ERROR counter. (8) SIDM enable/disable If it's selected disable, cannot select SIDM emulations by Menu.
  • Page 128 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 129: Engine Maintenance Mode

    Page: 67 Service Guide OKIPAGE16n Chapter 4 Adjustment 4.1.3 Engine maintenance mode The engine maintenance mode is activated when the power is turned ON while pressing to the Form Feed key and Enter key. This mode adopts the menu for function selection. The method for exit from this mode depends on the setting.
  • Page 130 This function sets the paper feed length of the High Capacity Second Paper Feeder. (10) Selection of High Capacity Second Paper Feeder download table This function selects the download table for the High Capacity Second Paper Feeder. (11) Setting of Multi Feeder paper feed length This function sets the paper feed length of the Multi Feeder.
  • Page 132 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 133: Eeprom Initialization

    The corresponding area of the EEPROM is initialized for each event as shown Table 4-1. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 134: Adjustment When Replacing A Part

    (Refer to Chapter 4.2.2 EEPROM Set the LED head drive time. (Refer to Chapter 4.2.1 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 135: Setting Of Led Head Drive Time

    Page: 70 Service Guide OKIPAGE16n Chapter 4 Adjustment 4.2.1 Setting of LED head drive time Note: When the luminous intensity marking of the replaced LED head (new part) is the same as that of the used LED head (old part), do not set the LED head drive time. Luminous intensity marking label (1) Normal Type LED HEAD Setting of LED head drive time...
  • Page 136 a. Corresponding table of lumious energy display and drive time parameter b. Setting Example: Setting method the parameter to 14 (in case of privous parameter is 17).
  • Page 137 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 138: Resetting The Fuser Counter

    Page: 71 Service Guide OKIPAGE16n Chapter 4 Adjustment 4.2.2 Resetting the fuser counter Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 139: Destination Setting

    MENU, > MENU, < OKI-INT-A MENU, PAPER SIZE (Australia, etc.) OKI-INT-L MENU, TRAY TYPE (Singapore, etc.) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 140: Cleaning

    - Toner cartridge 5,000 - LED head. Consumables - Image drum cartridge 30,000 - LED head. Consumables Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 141 Use the handy cleaner (VACUUM) for cleaning the printers interior. Note: Do not touch image drum, LED lens array, and LED head connector block. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 142: Cleaning Of Led Lens Array

    Note: The LED lens array must be cleaned with an LED head cleaner. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 143: Troubleshooting Procedures 6.1 Troubleshooting Tips

    (2) Gather as much information on the problem from the customer as possible. (3) Perform inspections in conditions close to those in which the problem had occurred. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 144: Points To Check Before Correcting Image Problems

    (3) Is the paper normal? See paper specifications section. (4) Has the image drum cartridge been loaded properly? Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 145: Tips For Correcting Image Problems

    (4) Do not expose the image drum to light for longer than 5 minutes at room temperature. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 146: Preparation For Troubleshooting

    Page: 79 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 6.4 Preparation for Troubleshooting Operator Panel Display Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 147: Operator Panel Display

    Take proper corrective action as directed by messages that are displayed on the LCD. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 148: Troubleshooting Flow

    6.5 Troubleshooting Flow If trouble should develop in this printer, troubleshoot based on the following procedure flow: Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 149: Lcd Status Message/Trouble List

    Page: 82 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 6.5.1 LCD Status Message/Trouble List Table 6-1 lists the status and problems that may be indicated by messages on the LCD.
  • Page 159 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 160 Note: When replacing the Main board, install the EEPROM from the old Main board, onto the new Main board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 161: The Printer Does Not Work Normally After Being Turned

    Page: 84 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 1 The printer does not work normally after being turned on.
  • Page 164 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 165: Jam Error]

    Page: 85 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures [JAM error] Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 166: Paper Input Jam (1St Tray)

    Page: 86 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 2-1 Paper input jam (1st tray) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
  • Page 167 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 168: Paper Input Jam (Front Feeder)

    Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 2 - 2 Paper input jam (front feeder) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 169: Paper Feed Jam

    Page: 88 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 2 - 3 Paper feed jam...
  • Page 171 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 172: Paper Exit Jam

    Page: 89 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 2-4 Paper exit jam Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 173: Paper Size Error

    Page: 90 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures Paper size error Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 174: Fuser Unit Error (Error 71), (Error 72), (Error

    Page: 91 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 4 Fuser unit error (ERROR 71), (ERROR 72), (ERROR 73)
  • Page 175 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 176: I/F Time-Out Between Printer And Optional Tray (Error

    Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 5 I/F time-out between printer and optional tray (ERROR 81) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 177: I/F Time-Out Occurs Between The Printer And The Operator

    Chapter 6 Troubleshooting Procedures 6 I/F time-out occurs between the printer and the operator panel (ERROR 80) . Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 178: Communication With The Host Cannot Be Performed Via

    Chapter 6 Troubleshooting Procedures 7 Communication with the host cannot be performed via the parallel interface Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 179 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 8 Data cannot be received through the OKI HSP interface Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 180 Page: 96 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 9 Synchronous serial I/O error (ERROR 74) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 181: Image Troubleshooting

    Snowy print of high density pattern (Figure 6-4, H ) Blotchy faded print (Figure 6-4, I ) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 182: Image Are Light Or Blurred

    Page: 98 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 1 Image are light or blurred Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
  • Page 183 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 184: Dark Background Density

    Page: 99 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 2 Dark background density Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 185: Black Paper Is Output

    Page: 100 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 3 Black paper is output Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 186: Black Belts Or Stripes In The Vertical Direction

    Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 4 Black belts or stripes in the vertical direction Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 187: Cyclic Error

    FORM FEED and ENTER keys, and reset the fuser counter. (Refer to See 4.1 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 188: Print Voids

    Page: 103 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 6 Print voids Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 189: Poor Fusing

    Page: 104 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 7 Poor fusing Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 190: White Belts Or Streaks In The Vertical Direction

    Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 8 White belts or streaks in the vertical direction Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 191: Snowy Print Of High Density Pattern

    Page: 106 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 9 Snowy print of high density pattern Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 192: Blotchy Faded Print

    Page: 107 Service Guide OKIPAGE16n Chapter 6 Troubleshooting Procedures 10 Blotchy faded print...
  • Page 193 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 194: Wiring Diagram 7.1 Interconnect Signal Diagram

    Page: 108 Service Guide OKIPAGE16n Chapter 7 Wiring Diagram 7.1 Interconnect Signal Diagram...
  • Page 195 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 196: Pcb Layout

    Page: 109 Service Guide OKIPAGE16n Chapter 7 Wiring Diagram 7.2 PCB Layout...
  • Page 198 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 199: Resistance Check

    Page: 110 Service Guide OKIPAGE16n Chapter 7 Wiring Diagram 7.3 Resistance Check...
  • Page 200 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 201: Program/Font Rom Location

    Page: 111 Service Guide OKIPAGE16n Chapter 7 Wiring Diagram Program/Font ROM Location Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 202: Parts List 8. Parts List

    Locate the part and its part number in this section. Current Part Numbers Okidata has made every effort to include current part numbers in this Service Manual at the time of publication. However, technical information frequently changes. These changes often include new or modified parts, with new or modified part numbers.
  • Page 203 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 204 Page: 113 Service Guide OKIPAGE16n Chapter 8 Parts List Printer Unit (Figure 8-1)
  • Page 205 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 206: Main Chassis Unit (Figure 8-2) 1 Of 2

    Page: 114 Service Guide OKIPAGE16n Chapter 8 Parts List Main Chassis Unit (Figure 8-2) 1 of 2...
  • Page 207 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 208: Main Chassis Unit (Figure 8-2) 2 Of 2

    Page: 115 Service Guide OKIPAGE16n Chapter 8 Parts List Main Chassis Unit (Figure 8-2) 2 of 2...
  • Page 209 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 210: Front Feeder Unit (Figure 8

    Page: 116 Service Guide OKIPAGE16n Chapter 8 Parts List Front Feeder Unit (Figure 8-3)
  • Page 211 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 212 Page: 117 Service Guide OKIPAGE16n Chapter 8 Parts List Base Unit (Figure 8-4)
  • Page 213 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 214: Appendix A: Centronics Parallel Interface

    Page: 118 Service Guide OKIPAGE16n Chapter A Centronics Parallel Interface APPENDIX A: CENTRONICS PARALLEL INTERFACE 1) Connector Printer side : 36-pin receptacle (Female) Type 57RE-40360-830B-D29 (made by Daiichi Denshi) or equivalent Cable side : 36-pin plug (Male) Type 57-30360 (made by Daiichi Denshi) or equivalent Plug-552274-1 (AMP), 552073-1 (AMP) or equivalent 2) Cable Cable length : 6 ft (1.8 m) max.
  • Page 216 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 217: B High Capacity Second Paper Feeder Preface

    OKIPAGE16n / OKIPAGE16n/PS Page Printer. Refer to the USER'S MANUAL for the equipment handling and operation methods. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 218: Outline

    Chapter B High Capacity Second Paper Feeder 1. Outline 1.1 Functions 1.2 External View and Component Names Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 219: Functions

    64 ~ 81 g/m 2 Paper setting quantity: 500 sheets of paper weighing 64 g/m 2 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 220: External View And Component Names

    Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 1.2 External View and Component Names Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 221: Mechanism Description

    Chapter B High Capacity Second Paper Feeder 2. Mechanism Description 2.1 General Mechanism 2.2 Hopper Mechanism Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 222: General Mechanism

    G and feeds the paper into the printer, until it reaches the registration roller of the printer. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 223: Hopper Mechanism

    Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 224: Parts Replacement

    Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 225: Precautions Concerning Parts Replacement

    Page: 127 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 3.1 Precautions Concerning Parts Replacement (1) Parts replacements must be carried out, by first turning the printer power switch off "O" and removing the High Capacity Second Paper Feeder from the printer. (2) Do not disassemble the Second Paper Feeder if it is operating normally.
  • Page 226 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 227: Parts Layout

    Page: 128 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 3.2 Parts Layout This section describes the layout of the main components.
  • Page 228 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 229: Parts Replacement Methods

    This section describes the parts replacement methods for the components listed in the disassembly order diagram below. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 230: Idle Rollers

    Chapter B High Capacity Second Paper Feeder 3.3.1 Idle rollers (1) Remove two screws 1 and remove the front panel assy 2. (2) Remove two idle rollers 3. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
  • Page 231 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 232: Aolt-Pcb

    (1) Remove the screw 1 and remove the PCB cover 2. (2) Remove three connectors 3 and two screws 4, then remove the AOLT-PCB 5. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 233: Hopping Motor

    Page: 132 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 3.3.3 Hopping motor (1) Remove the front panel assy (see 3.3.1 step 1 (2) Remove the PCB cover (see 3.2.2 step 1 (3) Remove two connectors 1 and two screws 2, then remove the hopping motor assy 3. Three gears 4 and the connecting lever 5, as well as the wave washer 6 all come off at the same time, so be careful not to lose them.
  • Page 234 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 235: Feed Roller

    Page: 133 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 3.3.4 Feed roller (1) Remove the front panel assy (see 3.3.1 step 1 (2) Remove the AOLT-PCB (see 3.3.2 (3) Remove the hopping motor assy (see 3.3.3 (4) Remove the latch on the feed roller gear 1 and remove the feed roller gear 1. (5) Remove the latch on the feed roller bearing 2 and remove the feed roller bearing 2.
  • Page 236 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 237: Hopping Roller Rubber

    (3) Remove the latch on bearing L 3 and remove the bearing L 3. (4) Remove the hopping roller 4 and remove the hopping roller rubber 5 from it. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
  • Page 238 Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 239: Side Frame (L) Assy

    Page: 135 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 3.3.6 Side frame (L) assy (1) Remove the hopping roller (see 3.3.5 (2) Remove three screws 1 and remove the upper plate 2. (3) Remove two screws 3 and remove the side frame (L) assy 4. (4) Remove the cassette lock spring 5, link 6, pull block 7 (note the directions of the hooks of the cassette lock spring 5).
  • Page 240 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 241: Side Frame (R) Assy

    Page: 136 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 3.3.7 Side frame (R) assy (1) Remove the hopping roller (see 3.3.5 (2) Remove three screws 1 and remove the upper plate 2. (3) Remove two screws 3 and remove the side frame (R) assy 4. (4) Remove the cassette lock spring 5, link 6, pull block 7 and earth plate 8 (note the directions of the hooks of the cassette lock spring 5).
  • Page 242 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 243: Troubleshooting

    4.2 Preparations for the Troubleshooting 4.3 Troubleshooting Method 4.3.1 LCD Status Message List 4.3.2 Troubleshooting Flow Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 244: Precautions Prior To The Troubleshooting

    (3) Go through the checking in the conditions similar to that in which the problem occurred. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 245: Preparations For The Troubleshooting

    Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 246: Troubleshooting Method

    4.3 Troubleshooting Method When a problem occurs, go through the troubleshooting according to the following procedure. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 247: Lcd Status Message List

    The listing of the statuses and problems displayed in the form of messages on the LCD is provided in Table 4-1. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 248: Troubleshooting Flow

    Page: 142 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 4.3.2 Troubleshooting Flow Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 249: Connect Diagram

    Chapter B High Capacity Second Paper Feeder 5. Connect Diagram 5.1 Interconnection Diagram 5.2 PCB Layout Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 250: Interconnection Diagram

    Page: 144 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 5.1 Interconnection Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 251: Pcb Layout

    Page: 145 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 5.2 PCB Layout AOLT-PCB Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 252: Parts List

    Page: 146 Service Guide OKIPAGE16n Chapter B High Capacity Second Paper Feeder 6. Parts List Table 6-1 High Capacity Second Paper Feeder...
  • Page 253 53346801 Cassette: Paper Assy Cassette: Paper Assy 70027701 Frame: Sep Assy 2nd Tray 3PP4083-5663G1 53345601 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 254: C Multi Feeder Maintenance Preface

    Feeder option of OKIPAGE16n / OKIPAGE16n/PS LED Page Printer. Refer to the USER'S MANUAL for equipment handling and operation methods. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 255: Outline

    Chapter C Multi Feeder Maintenance 1. Outline 1.1 Functions 1.2 External View and Component Names Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 256: Functions

    64 ~ 90 g/m 2 * approximately 50 sheets of envelopes can be set at a time. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 257: External View And Component Names

    Page: 150 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 1.2 External View and Component Names Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 258: Mechanism Description

    Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 2. Mechanism Description 2.1 General Mechanism 2.2 Hopper Mechanism Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 259: General Mechanism

    I so that the rotation of pulley I is not transmitted to roller A, preventing any feeding of papers by roller A. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 260: Hopper Mechanism

    The hopper automatically feeds the printer with the paper being set, single sheet at a time. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 261: Parts Replacement

    Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 262: Precautions Concerning Parts Replacement

    Page: 155 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 3.1 Precautions Concerning Parts Replacement (1) Parts replacements must be carried out, by first turning the printer power switch off "O" and removing the Multi Feeder from the printer. (2) Do not disassemble the Multi Feeder if it is operating normally. (3) Establish the extent of disassembly suitable for the purpose of the procedure, and do not disassemble any more than necessary.
  • Page 263 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 264: Parts Layout

    Page: 156 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 3.2 Parts Layout This section describes the layout of the main components.
  • Page 265 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 266: Parts Replacement Methods

    This section describes the parts replacement methods for the components listed in the disassembly order diagram below. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 267: Separator

    Page: 158 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 3.3.1 Separator (1) Turn the printer power off and remove the Multi Feeder. (2) Disengage the link and hopper cover. (3) Remove two screws 1, disengage two locks of the upper cover 2 using a flat-head screwdriver, and remove the upper cover 2.
  • Page 268 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 269: Aole-Pcb

    (4) Remove the connector 4. Caution: Be careful to set the sensor plate properly when mounting AOLE-PCB. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 270: Square-Shaped Connector

    Page: 160 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 3.3.3 Square-shaped connector (1) Remove the upper cover and remove the cover frame 5 (see 3.3.1 (1) to (4) (2) Remove the AOLE-PCB (see 3.3.2 (3) Remove the screw 1 and remove the square-shaped connector 2. (4) Using the connector remover, remove the nylon cord 3 from the square-shaped connector...
  • Page 271 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 272: Hopping Motor

    (2) Remove the AOLE-PCB. (see 3.3.2 (3) Remove two screws 1, then remove the hopping motor 2. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 273: Planet Gear

    (3) Remove two screws 1, then remove the motor bracket assy 2 and the planet gear 3. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 274: Roller B

    Page: 163 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 3.3.6 Roller B (1) Remove the upper cover (see 3.3.1 (1) to (3) (2) Disengage the plate and frame (on both sides). (see 3.3.1 (4) to (5) (3) Remove the separator assy (4) Remove the AOLE-PCB (see 3.3.2 (5) Remove the motor bracket assy...
  • Page 275 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 276: Roller A

    Page: 164 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 3.3.7 Roller A (1) Remove the motor bracket assy (see 3.3.5 (2) Remove two gears 1 and then another gear 2. (3) Disengage the plate 3 and the frame 4. (4) Remove four screws 5 and remove the frame 4 (see 3.3.6 (5) Move the belt to the right and remove it from the one-way pulley 6.
  • Page 277 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 278: Mini Pitch Belt & Feed Roller

    Page: 165 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 3.3.8 Mini pitch belt & Feed roller (1) Remove the roller A (see 3.3.7 (2) Remove the bearing 1 and remove the feed roller assy 2. (3) Remove two bearings 3 and remove the plate 4. (4) Remove the mini pitch belt 5 and the feed roller 6.
  • Page 279 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 280: Troubleshooting

    4.2 Preparations for Troubleshooting 4.3 Troubleshooting Method 4.3.1 LCD Status Message List 4.3.2 Troubleshooting Flow Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 281: Precautions Prior To Troubleshooting

    (3) Go through the checking in the conditions similar to that in which the problem occurred. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 282: Preparations For Troubleshooting

    Go through the appropriate troubleshooting procedures according to the messages displayed on the LCD. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 283: Troubleshooting Method

    4.3 Troubleshooting Method When a problem occurs, go through the troubleshooting according to the following procedure. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 284: Lcd Status Message List

    The listing of the statuses and problems displayed in the form of messages on the LCD is provided in Table 4-1. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 285: Troubleshooting Flow

    Page: 171 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 4.3.2 Troubleshooting Flow ( JAM error )
  • Page 286 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 287: Connection Diagram

    Page: 172 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 5. Connection Diagram 5.1 Interconnection Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 288: Interconnection Diagram

    Page: 173 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 5.1 Interconnection Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 289 Page: 174 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance AOLE-PCB Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 290: Parts List

    Page: 175 Service Guide OKIPAGE16n Chapter C Multi Feeder Maintenance 6. Parts List No. Description Part No. Q’ty Remarks...
  • Page 291 Connector: Square Shaped 220A1866P0141 56730641 Cord: Connector (MPFdr) 4YS4011-4448P4 56730804 Gear: Stirrer Roller 4PP4083-2394P1 51239301 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
  • Page 292 Page: 176 Service Guide OKIPAGE16n Chapter D Localtalk Serial Interface (OKIPAGE16n/PS Only) 1) Connector Printer side : 8-pin mini DIN receptacle Type TCS7187-01-201 (made by HOSHIDEN) or equivalent Cable side : 8-pin mini DIN plug Type TCP7180-01-110 (made by HOSHIDEN) or equivalent 2) Cable To be shielded cable Cable length...
  • Page 293 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)

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