Calibration Troubleshooting - Dexcom G4 User Manual

9
Sensor pod is not sticking long enough
• Make sure your skin is clear of any cream or lotion before you attach the
sensor pod.
• Clean the area first with an alcohol wipe. Make sure the area is clean and
completely dry before you insert the sensor. Do not leave any substance on the
skin where the needle inserts.
• You may use medical tape (such as Blenderm, Tegaderm, IV 3000, 3M tape)
over the white adhesive patch of the sensor pod, but do not place the tape
over the transmitter or the plastic parts of the sensor pod or where the needle
inserts the sensor.
9.2

CALIBRATION TROUBLESHOOTING

Calibration prompts may appear during your sensor session. Review the
following troubleshooting tips to have a successful calibration.
HELPFUL HINTS:
• Make sure the receiver and transmitter are communicating when you
calibrate. The
• Make sure the
calibrate.
• Make sure your blood glucose values are between 2.2 and 22.2 mmol/L
before you calibrate.
• Prior to obtaining a blood glucose value to be used for calibration, wash
your hands, make sure your glucose test strips are not expired and have
been stored properly and that your meter is properly coded (if required).
Carefully apply the blood sample to the test strip following the instructions
provided with your meter or test strips.
• Make sure you have not taken any medications containing
acetaminophen (paracetamol) (such as Tylenol).
• Make sure your transmitter is fully snapped in to your sensor pod.
• See Chapter 4, Calibration, for further information.
100 | Dexcom G4 Continuous Glucose Monitoring System
icon should not appear in the status area.
icon does not appear in the status area when you