Oki Microline 520 Service Handbook page 290

B.1.03 Parts Ordering Information
Service Center Reference Guide
When a technician has successfully completed a Service Training Course for a product and the
Dealer has become Service Authorized, an information package is provided to the Dealer. The
Okidata Service Center Reference Guide outlines the following items.
• Responsibilities of Okidata Service Centers
• Spare parts and consumables information
• Procedures for warranty repairs
• Product Training, Certification, and Authorization
• Product Support information
• Okidata Depot information and services
• Third Party Service information
• Information about Okidata's Customer Information Center
Okidata Service and Support telephone numbers.
•
The Service Center Reference Guide contains the procedures to follow for ordering parts.
Please read, understand, and follow these procedures. Service Authorization for a specific
product must be obtained before a Dealer can submit warranty claims.
Direct questions regarding the Service Center Reference Guide to Okidata Dealer Service.
Refer to the Service Center Reference Guide for information on contacting Okidata.
Illustrated Parts Listing B - 6 Microline 520/521 Service Handbook
P/N 59257803