Table of Contents
Advertisement
Appendix C: Standard Warranty Terms and Conditions
Warranty Repairs
To obtain repair or service on the Field PC, contact your
authorized repair center within the applicable warranty
period to receive a Return Material Authorization (RMA)
number. Repairs returned without proper authorization
may acquire an additional handling fee and/or delay
in the repair. The customer is responsible to prepay all
shipping costs when sending equipment to a repair
center. JS will return the repaired equipment by the
same method it was received with costs of shipping
prepaid.
Governing Law
This warranty is governed by the laws of Utah, and
excludes the United Nations Convention on Contracts
for the International Sale of Goods. The courts of Utah
shall have exclusive personal jurisdiction in case of
any disputes arising out of or in connection with this
warranty.
Services and Materials Provided Under Warranty
•
Analysis of problem by service technician
•
Labor and materials required to fix defective parts
•
Functional analysis performed after repair
•
Repair turnaround within 10 working days of receipt
unless special circumstances exist
•
Shipping costs to return device to customer
121
Advertisement
Table of Contents
