Nortel i2050 User Manual page 59

Basic Functions of the i2050 Software Phone
Select a Physical Location
If TAPI has never been used before on this computer, then a dialogue requesting
the device' s location information will be presented when:
• The user opens Phone and Modem Options.
• The user selects MakeCall from the i2050 icon in the system tray.
• The user presses the edit button (a pencil icon beside the phone number
field when the cursor is in the Phone Number field) from an i2050
Directory contact' s Properties dialogue.
The location information requested is the country name, the area code, and the
number (if any) to dial for an outside line.
Information required here is relative to the trunk gateway used by the
Communications Server to which the i2050 is connected. For example, if the
Communications Server is in Charlotte (area code 704) and a mobile user is
located in New Mexico (area code 505); then the Charlotte location (area code
704) will be the user' s location from a dialing point of view and for this dialogue. If
there is doubt about the location, then place a test call and look at the area code
of the called party in the calling line identification. Note that while Windows
supports multiple locations, for mobile users, it is the location of the
Communications Server infrastructure which is important here. Thus in the
example above the mobile user from New Mexico will not have to change their
location when they are in Los Angles, since the location of their Communications
Server has not changed.
i2050 Must Be Running to Use TAPI Applications
To use TAPI applications with the i2050, the i2050 must first be running.
Connectivity to, and authentication by, the Communications Servers typically
takes longer than TAPI applications are prepared to wait to place a call. The
applications therefore will return error messages if the i2050 has not been
previously started.
Internet Phone User Guide
59
Nortel Networks