Answering A Call - Nortel i2050 User Manual

Basic Functions of the i2050 Software Phone

Answering a Call

The calling party' s name and number, if available, will be displayed on incoming
calls if the telephone is idle (if the phone is holding a call, not on an active call,
receiving Caller ID from another call, or in a functional area such as the
Directory). In some instances, only the number will be displayed.
If the telephone is idle
1. Ensure you are wearing your headset and that it is properly connected.
2. When you receive a call, you will hear the Software Phone ringer through the Ringing
Speaker (the device you specify during configuration).
3. Answer the call by clicking on the HANDSFREE button or click on the LINE key of the ringing
line.
4. Press GOODBYE to end the call.
Incoming calls will ring the set and display a ringing phone on the LINE key.
If you are on another call, the new name and number will display for three
seconds after the first ring, then revert to the current call' s display (see Figure
22).
While on another call
1. Answer the new call by clicking on the LINE key for the incoming call.
2. Your first caller will be automatically placed on hold, and your display will show the new
caller.
3. Click on GOODBYE to end the current call, or click on HOLD to place this caller on hold.
4. Click on the appropriate LINE key to return to either caller.
A short tone is heard to alert you to another incoming call.
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