Helpful User Tips - FP myMail Operator's Manual

12.2 Helpful user tips

Problem
...
in general
Blank display
Display lit,
but display blank
mymail blocks shortly and
emits loud mechanical
noise
Menu item "Create
account" missing
Noises as when metering
although no letter is
inserted
Strange behavior,
strange displays
...
when metering
Imprint quality –
gaps in the imprint
Imprint quality – misalign-
ments in the imprint
Imprint quality – printing
image is distorted
Possible cause and remedy
Check whether the power cable is plugged in
correctly.
Pull out the plug, wait one minute then plug back in.
Pull out the power cable IMMEDIATELY. Check that
the cartridge lock is closed correctly (see page 76).
Plug the power cord back in.
Call Service if the problem persists.
All 3 available account memories are already
occupied. Delete an account you no longer need.
This is not an error. The printing head moves into
the standby position. This prevents the ink cartridge
from drying out. You can change the time span
(see chapter 10.8).
Select main menu "Log off" and confirm, pull out the
plug, wait 1 minute then re-insert the plug. Call
Service if the problem persists.
Clean the ink cartridge (see chapter 11.4).
Adjust ink cartridge (see chapter 11.5).
Letter has been moved during printing. Let go of the
letter during printing. Give large envelopes just a little
support.
Error messages and help
93