7.
Troubleshooting Tips
007-4506-001
Chapter 7
Troubleshooting the Duo Upgrade
This chapter provides you with troubleshooting information for the Silicon Graphics
Octane2 Duo system. See Table 7-1 for information about specific symptoms and
remedies.
Be sure you have installed any software that came with the shipment.
Use the table below to help solve problems with your Octane2 Duo system.
Table 7-1
Troubleshooting Tips
Symptom
Probable Cause
System
The system module is not fully
won't boot
seated, or has a dirty or damaged
compression connector.
One or more main memory
DIMMs are not fully seated or are
not paired correctly.
One of the internal hard disk
drives is not fully seated.
Solution
See Chapter 2 in the Octane2 Workstation
Owner's Guide for instructions on removing
and re-seating the system module and
checking the compression connectors.
See Chapter 2 in the Octane2 Workstation
Owner's Guide for instructions on removing
and re-seating the memory DIMMs. Ensure
that each DIMM is fully seated and that each
populated bank has matched DIMMs.
See Chapter 7 in the Octane2 Workstation
Owner's Guide for instructions on removing
and re-seating the internal hard disk drives.
39
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