Caller Id Call Routing; Company Greeting - Panasonic KX-TVS120 Installation Manual

Glossary

Caller ID Call Routing

(Available with DPT Integration only.) The VPS automatically sends calls from pre-
assigned Caller ID numbers to the desired extension, mailbox (including System Group
Distribution List) or Custom Service.
Caller Name Announcement
(System/Personal)
(Available with DPT Integration only.) The VPS announces prerecorded Caller ID callers'
names when: (1) extension users listen to messages from pre-assigned numbers left in the
users' mailboxes, (2) the VPS transfers calls from pre-assigned numbers to the users (Caller
ID Screening), and (3) the VPS pages the users by intercom (Intercom Paging).
If the same Caller ID number is programmed for both system and personal caller name
announcements, the VPS will use the personal caller name.

Company Greeting

Up to 32 Company Greetings can be recorded to greet callers. One (or System Greeting or
none) can be selected for each Day, Night, Lunch, Break, and Holiday service on a port
basis and trunk (CO line) basis.
Company Name
This is played by the VPS to the intended receiver of an External Delivery Message when
he is unable to enter correctly the password (if required). This helps him to realize where
the call came from.
Covering Extension
This can be a destination for Incomplete Call Handling Service. This can also be accessed
by pressing [0] while a Personal Greeting is being played, or while a caller is leaving a
message.
Custom Service Setting
Allows one-touch access to extensions, other custom service menus, fax machine,
mailboxes, etc. A greeting can be recorded for each of the 100 menus to give verbal
directions to the non-subscribers.
Default Setting
A parameter defined for the system at the factory which can be changed through system
programming by the System Administrator or the System Manager.
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