Frequently Asked Questions - Icy Box IB-MP3012 series Manual

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Media Player and DTV Receiver

7.2 frequently asked Questions

Question 1:
I find new file names and folder names that I never created before or they have strange gibberish names.
answer:
Most likely, the player's file allocation table (FAT) has been corrupted. This might be due to the player shutting down (due
to low battery power) while reading or writing to your computer by the USB connection. Windows and Macintosh often
write extra files to the hard disk such as finder.def or System volume info. These are normal and will not do any harm to
the player.
Question 2:
I used my player to transfer files back and forth between different computers. Will defragmenting the player hard disk do
any harm to it?
answer:
Defragmenting the player hard disk may be useful after having transferred many files to and from the player.
It is never harmful to use the defragment on the player. Make sure no other programs are running while
using the Windows® defragment utility. Make sure you have connected the player with the external power
adapter during this procedure.
Question 3:
My files have disappeared from the player.
answer:
Make sure that you browse your files via the correct browser mode which means correct filtered views such as Photos,
Music, or Movies.
Question 4:
During power on, why does the TV will have a short flashing, blue screen or screensaver?
answer:
This is normal, when the system initializes, it will setup the corresponding parameters so it can output the correct video
signal to the TV, during the initializing time, the TV will receive incorrect signals or the signals will not be stable and will
cause the TV screen to flash, some TV's will treat this as no signal, and will display a blue screen or screensaver.
Question 5:
Why when I switch to Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p, does the TV screen display an unwatchable picture?
answer:
Please check if your TV supports Y/Pb/Pr 480p, 576p, 720p, 1080i, and 1080p output, if your TV does not support, please
use the A/V signal display instead, press the TV SYSYEM button on the remote control, then switch the TV's video input to
NTSC or PAL.
Question 6:
Why is there no sound on movie or music playback when using Y/Pb/Pr component output?
answer:
Y/Pb/Pr output is a video output only, and does not include sound signals. When using Y/Pb/Pr output, please plug the A/V
OUT or the S/PDIF jack to output sound.
Question 7:
I cannot get SSID name, the screen always displays: 'Can't get any SSID!!'
answer:
When the WLAN USB Adapter is connected to the player, it needs some time to get initialized. Please wait for about 1~2
minutes and try refreshing the SSID list again.
Question 8:
I cannot see files shared on my computer via Browser->Network menu.
answer:
Please check following items:
• Connect the player to network and obtain an IP address first;
• Please enable NetBIOS of TCP/IP on computer;
• Please check your PC's firewall settings;
• Please enable your PC's 'Guest' account;
• Please share the folders which you wish to browse on your PC, and make sure that
'Everyone' or 'Guest' has the right to access.
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