Heater Assembly - Dimplex EWM-COPPER Troubleshooting Manual

EWM-COPPER, EWM-SS
TROUBLE SHOOTING GUIDE

HEATER ASSEMBLY

Problem
Probable Cause
Solution
Service Manual Reference
Problem
Probable Cause
Solution
Service Manual Reference
Problem
Probable Cause
Solution
Service Manual Reference
Heating element is glowing red.
Normal operation or defective heating assembly.
Small glowing sections of the element are considered
normal. If larger glowing sections are causing the
heater to trip the thermal cut out, unplug, discontinue
use and replace the heater assembly.
Page 11
Heater is not turning on.
Defective switch or loose wiring or defective heater
assembly.
Check all wiring for loose wiring connections,
repair/replace as necessary. If all wiring connections
are suitable check heater on/off switch & heater
assembly for proper operation. Replace as
necessary.
Heater on/off switch Page 10
Heater assembly Page 11
Heater fan turns on but heater lacks heat.
Improper operation or defective thermostat or loose
wiring.
See page 3 of the service manual for heater
thermostat operation. Check all wiring for loose wiring
connections, repair/replace as necessary. If all wiring
connections are suitable check heater thermostat for
proper operation. Replace as necessary.
Operation Page 3
Thermostat replacement Page 12