Dimplex EWM-COPPER Parts & Service Manual
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Dimplex EWM-COPPER Parts & Service Manual

Dimplex EWM-COPPER Parts & Service Manual

Wall mounted electric fireplace
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PARTS & SERVICE MANUAL
EWM-COPPER
EWM-SS
DFP20-BW1009
7400300000R01

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Summary of Contents for Dimplex EWM-COPPER

  • Page 1 PARTS & SERVICE MANUAL EWM-COPPER EWM-SS DFP20-BW1009 7400300000R01...

  • Page 2: Table Of Contents

    Table of Contents OPERATION ......................3 MAINTENANCE ....................5 EXPLODED VIEW ....................7 REPLACEMENT PARTS ..................8 WIRING DIAGRAM ....................9 TO REPLACE MAIN ON/OFF SWITCH .............. 10 TO REPLACE FLAME MOTOR/FLAME ROD ............ 11 TO REPLACE HEATER ON/OFF SWITCH ............12 TO REPLACE HEATER ASSEMBLY ..............

  • Page 3: Operation

    OPERATION A 15 Amp, 120-volt circuit is required. A dedicated circuit is preferred but not essential in all cases. A dedicated circuit will be required if, after installation, the circuit breaker trips or fuse blows on a regular basis when the heater is operating.
  • Page 4 OFF position and wait five minutes before switching the unit back on. CAUTION If you need to continuously reset the heater, unplug the unit and call Dimplex North America Limited at 1-800-668-6663. REMOTE CONTROL USAGE This fireplace is supplied with a radio frequency remote control.

  • Page 5: Maintenance

    MAINTENANCE WARNING: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electric shock or damage to persons. LIGHT BULB REPLACEMENT Allow at least 5 minutes for light bulbs to cool before touching bulbs to avoid accidental burning of skin.
  • Page 6 GLASS CLEANING The front glass is cleaned in the factory during the assembly operation. During shipment, installation, handling, etc., the front glass may collect dust particles, these can be removed by dusting lightly with a clean dry cloth. To remove fingerprints or other marks, the glass can be cleaned with a damp cloth. The glass should be completely dried with a lint free cloth to prevent water spots.

  • Page 7: Exploded View

    EXPLODED VIEW EWM-COPPER EWM-SS DFP20-BW1009...

  • Page 8: Replacement Parts

    REPLACEMENT PARTS Replacement Part Part Number 3-Position Switch (On/Off/Remote) 2800071100RP 2-Position Switch (On/Off) 2800070200RP Thermostat Knob 8800000300RP Thermostat 2300150100RP Heater Assembly 2000230100RP Cordset 4100040200RP Flicker Motor – EMC Models 2000140300RP DFP Models 2000220100RP Reflector Rod 5900080600RP Lower Light Harness – Incandescent Light (MOD 0) 2500170100RP Halogen Light 2500290100RP...

  • Page 9: Wiring Diagram

    WIRING DIAGRAM R E C E IV E R , S w it ch S w it c h R E MO TE C O N T R O L F lick e r L amp Mo tor L am ph olde r w ire a s sem bly B low e r...

  • Page 10: To Replace Main On/Off Switch

    If the unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin. Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. TO REPLACE MAIN ON/OFF SWITCH 1.

  • Page 11: To Replace Flame Motor/Flame Rod

    If the unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin. Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. TO REPLACE FLAME MOTOR/FLAME ROD 1.

  • Page 12: To Replace Heater On/Off Switch

    If the unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin. Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. TO REPLACE HEATER ON/OFF SWITCH 1.

  • Page 13: To Replace Heater Assembly

    If the unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin. Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. TO REPLACE HEATER ASSEMBLY 1.

  • Page 14: To Replace Heater Thermostat Control

    If the unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin. Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. TO REPLACE HEATER THERMOSTAT CONTROL 1.

  • Page 15: To Replace Remote Control Receiver

    If the unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin. Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. TO REPLACE REMOTE CONTROL RECEIVER 1.

  • Page 16: To Replace The Power Cord

    If the unit was operating prior to servicing allow at least 10 minutes for light bulbs and heating element to cool off to avoid accidental burning of skin. Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons. TO REPLACE THE POWER CORD 1.

  • Page 17: Trouble Shooting Guide

    TROUBLE SHOOTING GUIDE APPEARANCE Problem Flame frozen. Probable Cause Loose wiring or defective flame motor. Solution Check all wiring for loose connections, repair/replace as necessary. If wiring connections are suitable, replace flame motor. Service Manual Reference Page 9 Problem Flame not bright, flame not visible. Probable Cause Loose wiring or burnt light bulb(s).

  • Page 18: Heater Assembly

    TROUBLE SHOOTING GUIDE HEATER ASSEMBLY Problem Heating element is glowing red. Probable Cause Normal operation or defective heating assembly. Solution Small glowing sections of the element are considered normal. If larger glowing sections are causing the heater to trip the thermal cut out, unplug, discontinue use and replace the heater assembly.
  • Page 19 TROUBLE SHOOTING GUIDE HEATER ASSEMBLY Problem Heater is not turning off. Probable Cause Defective switch or loose wiring or defective heater assembly. Solution Check all wiring for loose wiring connections, repair/replace as necessary. If all wiring connections are suitable check heater on/off switch & heater assembly for proper operation.

  • Page 20: Noise

    TROUBLE SHOOTING GUIDE NOISE Problem Excessive noise with the heater on. Probable Cause Excessively dirty blower or defective heater assembly. Solution Remove the heater assembly cover and clean the dust out of the blower, if noise persists replace heater assembly or see below. Service Manual Reference Page 11 Problem...

  • Page 21: General

    TROUBLE SHOOTING GUIDE GENERAL Problem Circuit breaker trips or fuse blows when the unit is turned on. Probable Cause Improper circuit current rating. Solution Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug the unit into another outlet or install on a dedicated circuit with a 15 amp rating.
  • Page 22 1367 Industrial Road Cambridge ON Canada N1R 7G8 1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product improvement, we reserve the right to make changes without notice. © 2011 Dimplex North America Limited...

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