Table of Contents
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IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your
safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-
erty damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2011 Dimplex North America Limited
Service Manual
Model
EWF-SS
RWF-DG
UL Part Number
6903950300
REV
PCN
DATE
00
-
2-SEP-11
7400420000R01
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Table of Contents
Related Manuals for Dimplex EWF-SS
Summary of Contents for Dimplex EWF-SS
- Page 1 Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 2-SEP-11 1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice. 7400420000R01 © 2011 Dimplex North America Limited...
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Page 2: Table Of Contents
NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com... -
Page 3: Operation
It can be reset by switching the Main On/Off Switch Strip to Off and waiting five (5) minutes before switching the unit back on. Battery CAUTION: If you need to continuously reset the heater, Cover disconnect power and call Dimplex customer service at 1-888-DIMPLEX (1-888-346-7539). -
Page 4: Maintenance
The surface should be completely dried with a lint free cloth to prevent water spots. To prevent scratching, do not use abrasive cleaners or spray liquids on any surface. www.dimplex.com... -
Page 5: Exploded Parts Diagram
EXPLODED PARTS DIAGRAM Replacement Parts List Heater Assembly ....2200490600RP 3-Position Switch ....2800071100RP Glass Assembly . -
Page 6: Wiring Diagram
WIRING DIAGRAM www.dimplex.com... -
Page 7: Preparation For Service
PREPARATION FOR SERVICE Remove the screws, which secure the heater assembly to the back panel. 4 Smaller screws secure the mount- CAUTION: If unit was operating prior to servicing allow ing bracket in the lower center of the back panel – 2 on at least 10 minutes for lights, heating elements and top left bracket and 2 on right bracket. -
Page 8: Flicker Motor Replacement
Turn the unit over and lay it on to its front to secure the remaining 6 screws from behind the back panel; 4 Re-assemble the firebox in reverse order. for the fan-housing panel and 2 for the switch-housing panel. Re-assemble the firebox in reverse order. www.dimplex.com... -
Page 9: Light Harness Replacement
LIGHT HARNESS REPLACEMENT ness to the relative terminal on the terminal block, located in the switch housing area of the fireplace. Tools Required: Philips Head Screwdriver NOTE: Be sure to note the original configuration of Needle Nose Pliers the wires on the terminal block. Wire Cutters Pull the original wire harness out through the protective CAUTION: Follow “Preparation for Service”... -
Page 10: Thermostat Replacement
Carefully turn the fireplace back over, onto it’s back Unscrew the 2 wire connectors that join the power cord with the switches and bottom closest to you. at the bottom to the wire leads coming down from the top. Locate the switch-housing cover on the lower, interior www.dimplex.com... - Page 11 With a pair of needle nose pliers, open the strain relief bushing that holds the power cord in place on the junc- tion box cover and remove the cord. Feed the new power cord through the junction box and squeeze the new strain relief in place on the cord and junction box.
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Page 12: Assembly Part Pictures
Flicker Rod and Bracket Heat Deflector Grille VIEW FROM BOTTOM RIGHT SIDE (ELECTRICAL/SWITCH HOUSING COVER STILL ATTACHED) Flicker Motor Upper Housing Heater Assembly Cover and Cover Electrical/Switch Housing Cover 3-Position On/Off/Remote Switch Thermostat Dial and Control Power Cord/Plug Heater On/Off Switch www.dimplex.com... - Page 13 ELECTRICAL/SWITCH HOUSING INTERIOR COMPONENTS Flicker Motor Flicker Rod Housing Socket Housing and Mounting Base Panel Upper Housing Panel Remote Receiver Board 3-Position On/Off/Remote Switch Thermostat Control Terminal Block Assembly Heater On/Off Switch TERMINAL BLOCK Capacitor and Brown Switch Output from Remote Receiver wire from Flicker Motor Board and Black to the Light Harness Capacitor and White...
- Page 14 1 on Main On/Off Switch Control Assembly Connects to Location 2 on Heater On/Off Switch Line In from Connects to Power Cord Cutout on Heat- ing Assembly Heater On/Off Switch Main On/Off/Remote Heater On/Off Thermostat Control Assembly Switch Switch www.dimplex.com...
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Page 15: Troubleshooting Guide
TROUBLESHOOTING GUIDE PROBLEM CAUSE SOLUTION General Circuit breaker trips or fuse Short in unit wiring. Trace wiring in unit. blows when unit is turned on Improper circuit current rating Additional appliances may exceed the current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit. - Page 16 Grinding or excessive noise with Moving flame rod hitting or rubbing Ensure rod is straight and mounted properly in the the heater off against internal components bracket, spinning freely away from other components. Replace if necessary. Defective flame motor Replace flame motor www.dimplex.com...