Dimplex EWMC-CC-SS Service Manual

Fireplace
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IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this fireplace. For your
safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop-
erty damage.
Dimplex North America Limited
1367 Industrial Road Cambridge ON Canada N1R 7G8
1-888-346-7539 www.dimplex.com
In keeping with our policy of continuous product development, we reserve the right to make changes without notice.
© 2012 Dimplex North America Limited
Service Manual
Model Number:
EWMC-CC-SS
EWMC-BLK-SS
UL Part Number
6901820100
6901820300
REV
PCN
DATE
00
-
2-APR-12
7400310000R01

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Summary of Contents for Dimplex EWMC-CC-SS

  • Page 1 Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N1R 7G8 2-APR-12 1-888-346-7539 www.dimplex.com In keeping with our policy of continuous product development, we reserve the right to make changes without notice. 7400310000R01 © 2012 Dimplex North America Limited...
  • Page 2: Table Of Contents

    NOTE: Procedures and techniques that are considered important enough to emphasize. CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment. WARNINg: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. www.dimplex.com...
  • Page 3: Operation

    OPERATION Figure 2 Figure 1 Manual Controls beside Logs (Figure 2): A . On/Off Switch There are two different control configurations depending on the age of your model. In both cases the controls are The On/Off switch supplies power to the remote control located inside the door panel on the lower portion of the receiver.
  • Page 4: Remote Control

    Remote Control Initialization/Reprogramming CAUTION: If you need to continuously reset the heater, There are two different remote controls depending on the disconnect power and call Dimplex customer service at age of your model. Follow these steps for remote control 1-888-DIMPLEX (1-888-346-7539).
  • Page 5: Maintenance

    MAINTENANCE Assemble in the reverse order as above. NOTE: When placing log set back into unit ensure the WARNINg: If the fireplace was operating prior to log set sits in between the 2 vertical mounting flanges. servicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning gLASS CLEANINg of skin.
  • Page 6: Exploded Parts Diagram

    WIRE HARNESS ....2500170100RP WALL BRACKET HARDWARE KIT . .1010950100RP REMOTE CONTROL ... . .3000370600RP www.dimplex.com...
  • Page 7: Wiring Diagram

    WIRINg DIAgRAM RECEIVER, Switch Switch REMOTE CONTROL Flicker Lamp Lampholder Motor wire assembly Blower Motor THERMOSTAT Wire of wide blade of plug Wide blade (N) Cord Narrow Blade (L) Element Bank...
  • Page 8: Switch Replacement - Heat, On/Off And 3-Position

    (Figure 8) Remove the two (2) log set screws and remove the log set. IMPORTANT: Only handle the Log Set by the Ember Switches Bed. Remove the wall mounted unit from corner and lay unit on its side. www.dimplex.com...
  • Page 9: Heater Assembly Replacement

    To remove the flicker rod attach needle nose pliers to Figure 8 the spring on the motor shaft and pull while rotating in the opposite direction of the spring winding. Properly orient the new flicker motor and connect all of the wiring clips and connections.
  • Page 10: Power Cord Replacement

    (3) heater assembly wires are clear of the fan wheel on the heater assembly. Additional wiring tie wraps may be required. Reassemble in the reverse order as above. NOTE: When installing the replacement remote control www.dimplex.com...
  • Page 11: Partially Reflective Glass Replacement

    PARTIALLY REFLECTIVE gLASS REPLACEMENT WARNINg: If the fireplace was operating prior to servicing allow at least 10 minutes for light bulbs and heating elements to cool off to avoid accidental burning of skin. WARNINg: Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons.
  • Page 12: Troubleshooting Guide

    Replace light harness Log set dim, not glowing Burnt out light bulbs Replace light bulbs Flame Shudder Defective flicker motor Replace flicker motor Light leaking around the log set Log set not positioned properly Check log set for proper fit www.dimplex.com...
  • Page 13 PROBLEM CAUSE SOLUTION Heater Heater is not turning off Improper operation Refer to Operation Section Defective heater On/Off switch, if ap- Replace heater On/Off switch plicable Defective thermostat, if applicable Replace thermostat Defective remote control receiver Replace remote control receiver, initialize to remote control Heater is not turning on Improper operation...

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Ewmc-blk-ss

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